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ToranagaSama
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Posted - 2007.06.03 11:24:00 -
[1]
Hello all,
Personally, I'm starting to really get tired of every time I want to go online in the morning, downtime occurs within the hour or 1/2 hour. Today it was within 5 minutes.
I understand the need for maintenance, but WHY must it be daily at the SAME time??
First, it really isn't necessary for it to be at the same time.
Second,it isn't fair! As everyone in every time zone pays precisely the same fee for the same services, but are NOT receiving EQUAL USABLE ACCESS.
Some people are receiving greater or less "Usable Access" than others.
It's not fair nor right, and I know that I am not the only person to feel this way. There's some vocal Aussies that feel more vehemently about downtime than myself.
The solution to this is for CCP to start "rolling downtime".
For example, in my time period (-5 GMT), downtime is apprx. 7:00 am each day. (Again, this is annoying because it is precisely the time I wish to be online most of all.)
So, one or two days a week downtime could be at 7:00 am, but then another day or two, downtime could be moved to 1:00 pm, and then, again, another day or two at 7:00 pm.
The above is just for example, perhaps those specific times aren't appropriate, but instituting a "rolling downtime" is definitely something that s/b done in order to be fair to all.
The overall purpose is to NOT have downtime occur more than twice in one week in the same time zone.
For example, I'm sure that *some* people NEVER have to contend with downtime at all!!! Those never using the system at or near downtime. It simply isn't fair, and rolling the downtime is the most fair solution.
Comments please. Thank you.
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Rod Blaine
Evolution Band of Brothers
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Posted - 2007.06.03 11:28:00 -
[2]
Edited by: Rod Blaine on 03/06/2007 11:30:20
Hi, downtime timing is chosen because of real world reasons that include but are not limited to:
- having the guys that need to do actual server maintenance (server is in London) be awake and past their first cup of coffee (or tea, if they're being british that day). - having people in Iceland awake to be able to do remote stuff and get coordination done when required. - being as disruptive as possible for any australians you can get to start playing Eve, just to punish them for living in the nicest place on earth (according to recent studies australia > *).
One of these reasons may or may not be serious.
edit: yes, it is a pity for those that play around downtime. Like people playing during lunch hours in europe, or in mornings in other places, or smack in the middle of the evenings on yet other places. It's not something that's likely to change, as it's simply too much trouble to be worth it i guess. Paying overtime to a bunch of overpaid british IT workers and requiring a bunch of underpaid icelandic devs to stay up nights just to give you a rolling downtime is not going to happen. [center] Old blog |

The Padre
Amarr Lynx Frontier Inc. Sparta Alliance
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Posted - 2007.06.03 11:28:00 -
[3]
Quote: While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
live with it, rest of us do.
_________
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Avon
Caldari Black Nova Corp Band of Brothers
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Posted - 2007.06.03 11:29:00 -
[4]
If playing Eve is so important, and downtime ruins your ability to do so, the the solution is even more simple that a rolling downtime.
Move to a timezone where you are asleep during DT.
*Seriously though, this subject has been done to death. DT has to be where it is because it is when the people who maintain the server are at work.
The Battleships is not and should not be a solo pwnmobile - Oveur
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Rocco Shovelslap
Minmatar Sebiestor tribe
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Posted - 2007.06.03 11:29:00 -
[5]
Originally by: ToranagaSama
For example, I'm sure that *some* people NEVER have to contend with downtime at all!!! Those never using the system at or near downtime. It simply isn't fair, and rolling the downtime is the most fair solution.
Comments please. Thank you.
And if you were one of those People who never had to deal with downtime you would not be here complaining. You can't please everyone so suck it up.
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Visionsz
Caldari Midas Tycho
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Posted - 2007.06.03 11:29:00 -
[6]
Originally by: Rod Blaine Edited by: Rod Blaine on 03/06/2007 11:26:57 Hi downtime timing is chosen because of real world reasons that include but are not limited to:
- having the guys that need to do actual server maintenance (server is in London) be awake and past their first cup of coffee (or tea, if they're being british that day). - having people in Iceland awake to be able to do remote stuff and get coordination done when required. - being as disruptive as possible for any australians you can get to start playing Eve, just to punish them for living in the nicest place on earth (according to recent studies australia > *).
One of these reasons may or may not be serious.

Just some pics! |

jamesw
Omniscient Order
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Posted - 2007.06.03 11:30:00 -
[7]
Just.
Deal.
With.
It. --
Latest Vid: Domination! |

Amarria Black
Clan Anthraxx
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Posted - 2007.06.03 11:30:00 -
[8]
Originally by: Avon If playing Eve is so important, and downtime ruins your ability to do so, the the solution is even more simple that a rolling downtime.
Move to a timezone where you are asleep during DT.
*Seriously though, this subject has been done to death. DT has to be where it is because it is when the people who maintain the server are at work.
And be thankful it's off-peak for the vast majority of the playerbase.
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Templer Relleg
Corp 1 Allstars
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Posted - 2007.06.03 11:30:00 -
[9]
Downtime is placed at 11GMT because the crew in both London and Iceland needs to be able to work on the server, without having to wake up during their sleep.
I think downtime is just fine. Corp 1 - Got what it takes? |

The Pointless
Gallente Plastic Toys
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Posted - 2007.06.03 11:31:00 -
[10]
Originally by: Avon If playing Eve is so important, and downtime ruins your ability to do so, the the solution is even more simple that a rolling downtime.
No, if EVE is so important, you may need a break...  Seriously. Addiction can be bad, hmmkay?
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"Breaking News! The Pointless hates GIFs!" |

Sacul
Wreckless Abandon Triumvirate.
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Posted - 2007.06.03 11:31:00 -
[11]
yeah what Rod said. Server is in London. Try getting a admin that will do maintenance at 01:00 UK time. good luck.
The stone age didn't end because we ran out of stones!
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jamesw
Omniscient Order
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Posted - 2007.06.03 11:31:00 -
[12]
Originally by: Rod Blaineaccording to recent studies australia > *.[/quote
This man speaks the truth. --
Latest Vid: Domination!
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Hornymatt
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Posted - 2007.06.03 11:33:00 -
[13]
At least this way you know what time DT is going to be and can plan accordingly. It would be much worse if it was a moveable feast, mission running would be bad enough but for those alliances that plan and coordinate large scale operation I'd imagine it would 10 times worse.
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heheheh
Singularity. The Cartel.
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Posted - 2007.06.03 11:37:00 -
[14]
for about the 1000th time, Live with it, Its an hour at the most.
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Bon Hedus
Amarr O.E.C Legionnaire Services Ltd.
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Posted - 2007.06.03 11:43:00 -
[15]
wake up earlier? It is the same time every day. -------------------------------------- Heavy Lag Spike II belonging to EvE Cluster Node #0815 hits your Connection, wrecking your latency to 998ms |

Solbright alt
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Posted - 2007.06.03 11:56:00 -
[16]
Should have been calling for elimination of downtime altogether.
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Sahriah BloodStone
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Posted - 2007.06.03 12:00:00 -
[17]
Im in Australia. DT occurs for me at 9pm everynight (10pm daylight savings) This is pretty much perfect for me since it forces me to go to bed for school the next morning so DONT TOUCH IT...
Now see there ^^^^^ thats completely self centered...Now go back and look and your post -_- see a resemblance? Its 1 hour get over it. If CCP needs the maintenance time to do stuff then isnt that better then having ur game crash and have problems? If you eliminated DT there may be more game issues in which case im sure u'd have ur butt on the forums complaining about them along with 100 other people.
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Fswd
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Posted - 2007.06.03 12:10:00 -
[18]
Originally by: Solbright alt Should have been calling for elimination of downtime altogether.
If you dislike DT, go to wow where the servers lag and suck. --- So I flame and troll when the occasion calls for it. So what are you gonna do about it? |

Marquis Dean
Demise and Vestige 9th Fleet
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Posted - 2007.06.03 12:12:00 -
[19]
Originally by: Fswd
Originally by: Solbright alt Should have been calling for elimination of downtime altogether.
If you dislike DT, go to wow where the servers lag and suck.
   
You've obviously never played WoW. There is never any lag, whatsoever beyond your own internet latency.
Idiot.
---
Originally by: Galack Fyar Burn in a hole
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ToranagaSama
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Posted - 2007.06.03 13:05:00 -
[20]
Are there any adults around? If not, Moderator please lock this thread. Good grief, I was hoping for an intelligent discussion. Guess not.
Still hoping....
The point is not to "deal with it", the point is to find a suitable solution and THERE IS A SOLUTION.
Lastly, I live in NYC, where life is a 24 hour proposition. If this game is worldwide operating in ALL time zones---then CCP needs to adapt to the fact.
Hire people and put them on a **rolling** schedule. It's as simple as that.
CCP manager: Bjorn and Jorge, you're both on this morning at 7:00 am. Tom and John, you're on at 1:00 am. Sveltlana and Mischa, you two are on at 7:00 pm.
Problem solved.
Why isn't this done? Is it a slower sleepier Icelandic mindset that keeps this from happening?
If so, then CCP needs to get on a NYC mindset, like my city, Eve s/b a game that NEVER sleeps! For example, in my area of work, my firm and the firms we compete with worldwide are on a 24/7 footing 365! Three shifts including weekends. Many years ago, the network used to go down for maintenance, for several years now, it doesn't go down at all!!! Too costly to go down, solutions had to be found or made.
I see absolutely NO reason a "rolling downtime" cannot be instituted. None whatsoever. Are there any adults in the house?
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Amarria Black
Clan Anthraxx
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Posted - 2007.06.03 13:15:00 -
[21]
Originally by: ToranagaSama Are there any adults around? If not, Moderator please lock this thread. Good grief, I was hoping for an intelligent discussion. Guess not.
Still hoping....
The point is not to "deal with it", the point is to find a suitable solution and THERE IS A SOLUTION.
Lastly, I live in NYC, where life is a 24 hour proposition. If this game is worldwide operating in ALL time zones---then CCP needs to adapt to the fact.
Hire people and put them on a **rolling** schedule. It's as simple as that.
CCP manager: Bjorn and Jorge, you're both on this morning at 7:00 am. Tom and John, you're on at 1:00 am. Sveltlana and Mischa, you two are on at 7:00 pm.
Problem solved.
Why isn't this done? Is it a slower sleepier Icelandic mindset that keeps this from happening?
If so, then CCP needs to get on a NYC mindset, like my city, Eve s/b a game that NEVER sleeps! For example, in my area of work, my firm and the firms we compete with worldwide are on a 24/7 footing 365! Three shifts including weekends. Many years ago, the network used to go down for maintenance, for several years now, it doesn't go down at all!!! Too costly to go down, solutions had to be found or made.
I see absolutely NO reason a "rolling downtime" cannot be instituted. None whatsoever. Are there any adults in the house?
We're all not adults because we don't agree with you. Riiight. Nice one there.
Immediately fall to your knees and thank whatever electronic device you worship that EVE downtime is as limited as it is. If 23 hours isn't enough time to get your play in, something is seriously wrong and you should seek professional help.
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Charcoal
Gallente The Garden
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Posted - 2007.06.03 13:19:00 -
[22]
Edited by: Charcoal on 03/06/2007 13:17:50 There are plenty of adults around... some of them have even tried to answer your question.
Downtime is at the same time every day, it's something that many of us adults refer to as 'scheduled'. I'm truly sorry that you "see absolutely NO reason a "rolling downtime" cannot be instituted. None whatsoever", despite the fact that you have just been informed of the reasons.
Life is a 24 hour proposition everywhere, and some things only happen at certain times.
Honestly, how hard can it be to grasp?
As an aside, there's a TV commercial that runs in the UK (think it's BA, could be wrong) whose premise is how picky and demanding New Yorkers can be... I'd always thought it was a caricature until now.
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Rod Blaine
Evolution Band of Brothers
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Posted - 2007.06.03 13:20:00 -
[23]
Quote: If so, then CCP needs to get on a NYC mindset
I don't like getting political, but the last thing I'd want CCP to do is get on a NYC mindset tbh.
I know, that wasn't what you meant. But let's be realistic. CCP would need to schedule rotating downtimes and hire the people required to service them in both London and Iceland and pay them overtime. Then something goes rotten during some kind of maintenance and they end up calling half the CCP devs out of bed to help solve it before the forums go up in flames, while calling in technicians left and right in London, while paying overtime for the lot of them.
I doubt they'll be very interested, right now concurrent player numbers are lowest in the hours before and after downtime. That means that right now the least people are discomforted by downtime, while it's ideally timed for CCP. Aside from the unfairness argument that says everyone needs to suffer equally is there any other reason to roatate downtime ? Because honestly, I understand your annoyance, but i'm afraid it's not enough reason to change it to a roation across 24 hours of the day.
[center] Old blog |

Arcadia1701
Gallente Federation of Freedom Fighters Executive Outcomes
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Posted - 2007.06.03 13:27:00 -
[24]
Edited by: Arcadia1701 on 03/06/2007 13:27:44 There are many valid and solid reasons why there is a daily DT. Do u have ANY idea how many SQL transactions are logged on eve in 1 day? Millions. The server does not have endless space, and thus must be cleared daily. Also hotfixes are applied that we dont even know about each DT as well. So plzs get a clue, and go back to WOW, cause thats were this pathetic idea came from. The EVE devs and server team cannot be awake 24/7 to have the DTs moved to a time to suit u either. My sig>
Post with your main, or don't post at all. |

Patch86
Di-Tron Heavy Industries Sparta Alliance
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Posted - 2007.06.03 13:34:00 -
[25]
Edited by: Patch86 on 03/06/2007 13:33:00 As has been said, it has to be at a time thats suitable for the guys in both Iceland and England, where their main ofice and servers are respectively. Its not like they can have DT at 3am Iceland time, is it?
Sucks if it happens to be when you want to play, but thats life. I used to only be able to play 2 hours a day, and that was at lunch time so an hour of it was wiped out by DT, which sucked. Now my schedule has changed and lunch time is one time I most certainly can not play, and I live in exactly the same place.
They can't please everyone, so just learn to live with it and b glad you're not Australain  --------
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WhitePhantom
Gallente Edenists
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Posted - 2007.06.03 14:03:00 -
[26]
Edited by: WhitePhantom on 03/06/2007 14:03:10 Please don't play at work people.
If DT effects you that much, adjust your schedule, because 11:00-12:00 is when downtime will happen.
Like "most" fair is hurting my eyes....Please learn the "correct" way to write, thanks.
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The Pointless
Gallente Plastic Toys
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Posted - 2007.06.03 14:12:00 -
[27]
Originally by: ToranagaSama Are there any adults around?
<---Right here.
And according to Google, NYC is... 5 hours behind us.
OK, that means (DT at 11am GMT?) you're trying to get on EVE at about... 7am! 
Not even I'm on that early, and there are several things you could be doing at that. Like actally giving yourself chance to wake up. Or getting dressed. Seriously. Put some clothes on. Hello Kitty pyjamas are so not you. 
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"Breaking News! The Pointless hates GIFs!" |

Talkie Toaster
Amarr
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Posted - 2007.06.03 14:23:00 -
[28]
DTY is at 12:00 G beause that the best time to do it where the servers are located. If they were in australia or america the time would be different.
i understand the frustration but trust me, rebooting **** like that you DONT want to be doing at differet times every day. if it all goes **** up at 12:00 GMT then the staff haqve the rest of the day to fix it. if you do it later it makes that much harder, and if you do it earlier its just asking for propblems. People dont jsut turn up and go "ok lets reboot then" they have meetings, the make sure everything is ready to go down at 12:00 and that everything should come back up ok afterwards. its NOT as simple as just flicking a switch.
its at 12:00 g and its staying there. There is nothing left to say.
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Tittyana
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Posted - 2007.06.03 14:31:00 -
[29]
its a hour downtime everyday. oh noes 
DEAL.. WITH..IT .. its not going to change just becuase you moan, other ppl are happy with it.. gives them chance to get a shower or take a look what outside looks like
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The Pointless
Gallente Plastic Toys
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Posted - 2007.06.03 14:33:00 -
[30]
Originally by: Talkie Toaster DTY is at 12:00 G beause that the best time to do it where the servers are located. If they were in australia or america the time would be different.
i understand the frustration but trust me, rebooting **** like that you DONT want to be doing at differet times every day. if it all goes **** up at 12:00 GMT then the staff haqve the rest of the day to fix it. if you do it later it makes that much harder, and if you do it earlier its just asking for propblems. People dont jsut turn up and go "ok lets reboot then" they have meetings, the make sure everything is ready to go down at 12:00 and that everything should come back up ok afterwards. its NOT as simple as just flicking a switch.
its at 12:00 g and its staying there. There is nothing left to say.
I think it's 11GMT, actually. That's 12BST. And it's BST right now. 
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"Breaking News! The Pointless hates GIFs!" |
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