Esurnir
Amarr
Bears Inc
FREGE Alliance
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Posted - 2007.06.13 06:23:00 -
[2]
From personal experience as an ex-mod in a big bulletin board ( http://forums.jeuxonline.info for those interested ). Here is a testimony about what mod can learn about user Y :
We got on this bulletin board quite a few tool. First every user got a "file" at his name. This file which is because of privacy concern avaible to the member contain the records of misdeameanour of the user. In one category are the "edits" we made on this user. Every single edit we had to make (to remove personal attack troll flame ***** picture and whatever you can imagine) would include to copy and paste the original post of the user in this file. Some note like "Pm about the innapropriate signature sent" can also be included.
In the file there is a separate section for "action" took against the user.
Action include stuff like "removing sig" (we couldn't "hack" sig like isd, we had a the "modopowa" tools that removed it from the user), warn the user (send a warning by pm and email), suspend the account for X hours. Ban account. etc. etc.
The policy was that comment should not include personal information. (the user had access to the file anyway, which would make him "very unhapy"). A mod could access to the file of -everyone-. Which means that if user "SirMolle" get a 48 hours suspension, or is limited to one post per hour. Any mod could check it.
Is that really necessary ? Well to choose the right action, of course you need the cv of the user. If you can't know that "this user had allready got his signature concordokkenned 3 time" how do you know if you have to send a pm when you see a "dubious" sig (a bit too big, or with borderline content) or if you have to pawn it through the tool imediatly with an official warning served with it.
As of email, well it's the burden of having no pm in this forum (evemail button ?). I never had any email from angry user, only mp. But what you can learn from an email is -strictly- what the email is telling you. If in the email there is an header with "Bernard Dupont" or anything like that you know someones name. And if the only way to contact mods is through a mailing list. I'm sorry but you know a bit that what you'll send will get read by every isd from crc.
One way to "fix it" would be a "report button" on the forum. It still go to the same persones. There is also an email sent to those same person. But that way the only header in the email is the automated message sender.
Another way (to be able to answer) and I think it would be a terrific feature would be to make evemail accessible from the myeve website. That way there is "no email" shared with anyone (except automated mail sent when an isd want to "warn someone").
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 Quote:
Thou shall pew pew.
Book of Revelation 12, 51 |