|
Author |
Thread Statistics | Show CCP posts - 9 post(s) |
|

CCP Explorer

|
Posted - 2007.08.18 12:40:00 -
[1]
At 12:08 today, shortly after the startup at 11:44, Tranquility started experiencing database issues resulting in the database failing over to the secondary server.
The system administrators are working to start Tranquility and currently estimate server up at 13:00 GMT.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
|
|

CCP Explorer

|
Posted - 2007.08.18 12:59:00 -
[2]
Edited by: CCP Explorer on 18/08/2007 12:59:56
Originally by: CCP Explorer At 12:08 today, shortly after the startup at 11:44, Tranquility started experiencing database issues resulting in the database failing over to the secondary server.
The system administrators are working to start Tranquility and currently estimate server up at 13:00 GMT.
Tranquility is now starting.
We deeply apologize for the inconvenience today's incident may have caused you but the good good news is that we finally have a crash dump of this problem that Microsoft can now analyse.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
|
|

CCP Explorer

|
Posted - 2007.08.18 13:09:00 -
[3]
Originally by: CCP Explorer The first startup attempt was unsuccessful, the sysadmins are sorting out the problems and are aiming for a second startup before 13:30 GMT.
All nodes are now reporting ready on the second startup. Tranquility should open at 13:13 GMT.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
|
|

CCP Explorer

|
Posted - 2007.08.18 15:04:00 -
[4]
Originally by: CCP Explorer At 12:08 today, shortly after the startup at 11:44, Tranquility started experiencing database issues resulting in the database failing over to the secondary server.
Continuing the report: Tranquility was back up at 13:13. Then at 13:39 we had a similar incident and Tranquility was back up at 14:10. Tranquility is being closely monitored by our system administrators.
We now have two crash dumps of this problem that Microsoft will analyse. The crash dumps have already been sent and the severity status of the ticket we have with Microsoft has been elevated.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
|
|
|
|