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Thread Statistics | Show CCP posts - 4 post(s) |
dester12
Deep Core Mining Inc.
Caldari State
0
   |
Posted - 2012.05.28 04:29:00 -
[31] - Quote
solved it by removing the skills from training queu completely. everything else before that didnt work |
Aliura
The Scope
Gallente Federation
0
|
Posted - 2012.05.28 17:29:00 -
[32] - Quote
dester12 wrote:solved it by removing the skills from training queu completely. everything else before that didnt work
I've tried this multiple times, it doesn't seem to work. |
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GM CiD
Game Masters
C C P Alliance
9
|
Posted - 2012.05.28 18:47:00 -
[33] - Quote
Hi all,
I apologize for the late reply to the thread. The issue at hand is that a change was made to the character transfer system adding a requirement of cancelling skill training before being able to initiate the character transfer. This was due to issues that could occasionally come up if the characters had been training and were transferred between accounts. The fix to this was implemented, but unfortunately the error message does not display correctly, although this should be fixed soon. The solution to this is to cancel the training queue and make sure no skill is in training before initiating the character transfer.
Again I apologize for the late reply to this thread.
If your issue persists beyond this, as always, your best bet is to contact Customer Support. |
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Shandir
Indigo Archive
149
|
Posted - 2012.05.28 19:35:00 -
[34] - Quote
Is it really that hard to put in an automated training pause? You see this all over the EVE universe, "You must pause skill training to do this", "You must pause skill training to clone jump", "You must pause skill training to use an implant"
Why does the user need to do this if it's only because the system might get upset.
Auto-pause
Do the thing
Auto-restart
^ This is user friendly. |
yarona
Sebiestor Tribe
Minmatar Republic
2
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Posted - 2012.06.27 17:02:00 -
[35] - Quote
I'm currently trying to transfer this character, I have the 2 plex available and thats not an Issue, Ive stopped the skill training also. Yet I keep getting the error "Account is not active. Hide this message." Both mi account and the account of the buyer are active, what is this issue? |
Nessaj Firenze
Science and Trade Institute
Caldari State
0
|
Posted - 2012.06.27 18:15:00 -
[36] - Quote
yarona wrote:I'm currently trying to transfer this character, I have the 2 plex available and thats not an Issue, Ive stopped the skill training also. Yet I keep getting the error "Account is not active. Hide this message." Both mi account and the account of the buyer are active, what is this issue?
I am having the same issue on all my pending transfers. |
Lisa Fayeworth
Sebiestor Tribe
Minmatar Republic
0
|
Posted - 2012.06.27 18:59:00 -
[37] - Quote
Its been announced on the login screen that it is not functioning properly atm, i guess we await a reply.. |
Tastes Like Lobster
Federal Navy Academy
Gallente Federation
8
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Posted - 2012.06.28 09:20:00 -
[38] - Quote
Any chance of a sit-rep on this? |
Nessaj Firenze
Science and Trade Institute
Caldari State
0
|
Posted - 2012.06.28 12:58:00 -
[39] - Quote
GM CiD wrote:Hi all,
I apologize for the late reply to the thread. The issue at hand is that a change was made to the character transfer system adding a requirement of cancelling skill training before being able to initiate the character transfer. This was due to issues that could occasionally come up if the characters had been training and were transferred between accounts. The fix to this was implemented, but unfortunately the error message does not display correctly, although this should be fixed soon. The solution to this is to cancel the training queue and make sure no skill is in training before initiating the character transfer.
Again I apologize for the late reply to this thread.
If your issue persists beyond this, as always, your best bet is to contact Customer Support.
Do I have to call you names??????
ITS NOT ABOUT THE DAMN SKILL IN TRAINING.
Please... |
Cofalib
Draconis Coalition
The Draconis Federation
10
|
Posted - 2012.06.28 13:01:00 -
[40] - Quote
Got people wanting to do transfers, what's the update on this? |
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Zylas Zateki
Royal Amarr Institute
Amarr Empire
0
|
Posted - 2012.06.28 13:20:00 -
[41] - Quote
I think that would be nice to make fast transferences after this failure, cause many people is waiting to transfer. |
Tastes Like Lobster
Federal Navy Academy
Gallente Federation
9
|
Posted - 2012.06.28 13:42:00 -
[42] - Quote
Nessaj Firenze wrote:GM CiD wrote:Hi all,
I apologize for the late reply to the thread. The issue at hand is that a change was made to the character transfer system adding a requirement of cancelling skill training before being able to initiate the character transfer. This was due to issues that could occasionally come up if the characters had been training and were transferred between accounts. The fix to this was implemented, but unfortunately the error message does not display correctly, although this should be fixed soon. The solution to this is to cancel the training queue and make sure no skill is in training before initiating the character transfer.
Again I apologize for the late reply to this thread.
If your issue persists beyond this, as always, your best bet is to contact Customer Support. Do I have to call you names?????? ITS NOT ABOUT THE DAMN SKILL IN TRAINING. Please...
Dude, check dates before you make an ass of yourself again.
The training issue has been there for a while and is a fix for the stated problem. The current issue overrides that and is global, irrespective of training status. |
Talana Dakari
State War Academy
Caldari State
0
|
Posted - 2012.06.28 15:08:00 -
[43] - Quote
Tastes Like Lobster wrote:Nessaj Firenze wrote:GM CiD wrote:Hi all,
I apologize for the late reply to the thread. The issue at hand is that a change was made to the character transfer system adding a requirement of cancelling skill training before being able to initiate the character transfer. This was due to issues that could occasionally come up if the characters had been training and were transferred between accounts. The fix to this was implemented, but unfortunately the error message does not display correctly, although this should be fixed soon. The solution to this is to cancel the training queue and make sure no skill is in training before initiating the character transfer.
Again I apologize for the late reply to this thread.
If your issue persists beyond this, as always, your best bet is to contact Customer Support. Do I have to call you names?????? ITS NOT ABOUT THE DAMN SKILL IN TRAINING. Please... Dude, check dates before you make an ass of yourself again. The training issue has been there for a while and is a fix for the stated problem. The current issue overrides that and is global, irrespective of training status.
I didnt notice it was 5.28 and not 6.28
But it's still high time they do something about it. |
Vimple
Origin.
Black Legion.
0
|
Posted - 2012.06.28 20:32:00 -
[44] - Quote
We have noticed issues with character transfers today, June 27, and have temporarily disabled this option until further notice. The resonsible developer team is working on restoring this service again, a solution can be expected not before Friday, June 29. We will keep you updated about the situation.
We apologize for any inconvenience.
The message that is currently in the site news. Can someone correct that bold/underlined part. |
Bezalip mono
University of Caille
Gallente Federation
0
|
Posted - 2012.06.29 10:32:00 -
[45] - Quote
Any news on a eta for the re-enabling of character transfers? ive got accounts unsubbing in a few days with characters sold on them that need to go.
What was the problem anyhow? |
Zafira Noran
Imperial Academy
Amarr Empire
0
|
Posted - 2012.06.29 10:49:00 -
[46] - Quote
Any updates on this situation? I have an account expiring on which there is only one character who must be transferred off of that account in the next day, since I presume I will still be subject to the 10 hour delay, and characters cannot be transferred off of inactive accounts.
If the responsible developer team cannot come up with a solution before my account is scheduled to go inactive, is there any way I can request a grace period of active account time in which I can transfer my character?
Seems rather unfair to force those of us who are transferring characters off of accounts that are expiring to have to pay for another month of playtime for an account with nothing on it, and there is no point in creating a one-month character. |
Cofalib
Draconis Coalition
The Draconis Federation
11
|
Posted - 2012.06.29 11:03:00 -
[47] - Quote
Come on CCP, give us an some sort of idea that it's even being worked on? Lots of sold character just sitting right now. |
Zafira Noran
Imperial Academy
Amarr Empire
1
|
Posted - 2012.06.29 12:31:00 -
[48] - Quote
We are currently processing this transfer. The character being transferred will remain on your account until the process is complete, but will not be playable during this time.
Character Name: Zafira Noran
Will be completed after: 6/29/2012 10:20:06 PM
Appears it's at least fixed for now. |
Roger Steve
SENSATION WHITE.
1
|
Posted - 2012.08.05 11:57:00 -
[49] - Quote
Hey CCP
Question. If the account was paid and i activate it with the "hours for plex" will it work to transfer? |
Nai Vang
State War Academy
Caldari State
0
|
Posted - 2012.09.16 08:42:00 -
[50] - Quote
I have 2 plexes on the account for transfer. However, at the end of the process when I hit "pay" to confirm transfer, I keep getting the message "character already involved in the transfer!" but the payment of 2 plexes is not used, I even check the transaction record and it show nothing! Is that mean this char being transfer?
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Tyran Crompt
Sebiestor Tribe
Minmatar Republic
2
|
Posted - 2012.09.18 02:25:00 -
[51] - Quote
I keep getting the "Character already involved in transfer" as well....can we get this fixed soon? my buyer has already sent the isk and is waiting for the transfer... |
estelle autinos
Paladin Order
Fidelas Constans
0
|
Posted - 2012.11.01 10:01:00 -
[52] - Quote
I bought a character and the guy has still not transferred it can i get any help here ? |
PROFESIONAL MINING
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2012.12.22 21:32:00 -
[53] - Quote
hy boss CID i sell this caracter and i cant to transfer.Whe I pus pay naw to transfer caracter tell my "Target user not found or not active.PLSSS Help to transfer |
PROFESIONAL MINING
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2012.12.22 22:19:00 -
[54] - Quote
GM Cid caracter is ok and i have 2 plex and i cant transfer.pls help |
PROFESIONAL MINING
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2012.12.22 22:21:00 -
[55] - Quote
the byer of my caracter is in stanby to fix that and the new target to transfer is The_matster acount |
PROFESIONAL MINING
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2012.12.22 22:26:00 -
[56] - Quote
the person to shell my caracter has sold 1 of his cher and that maybe why ? |
PROFESIONAL MINING
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2012.12.22 22:33:00 -
[57] - Quote
when i try to transfer tell my "Target Character already involved in a transfer |
Nia Roche
Caldari Provisions
Caldari State
2
|
Posted - 2013.01.03 15:40:00 -
[58] - Quote
I get "Could not complete your order. Please try again later or contact customer support." when I'm trying to transfer my character.
I have paused the skill queue and we made sure that there's a free slot available.
I also tried both PLEX and Credit Card. |
Pennsylvaniaer
Perkone
Caldari State
0
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Posted - 2013.01.13 01:39:00 -
[59] - Quote
Nia Roche wrote:I get "Could not complete your order. Please try again later or contact customer support." when I'm trying to transfer my character.
I have paused the skill queue and we made sure that there's a free slot available.
I also tried both PLEX and Credit Card.
I had that issue too. What could I do? |
Hades Inferno
HerpADerp Squad
0
|
Posted - 2013.01.17 01:32:00 -
[60] - Quote
A friend is trying to transfer one of his toons off of his account to mine. He has the Plex in the redeemable section. we both have free slots, he has no skill training and he has logged off of that toon and logged back on as another toon. We BOTH have a current active subscription, yet when he goes to do the Character Transfer, and selects the character, inputs my account name correctly, selects the payment, it provides an error message stating that "Target User cannot be found or is not Active".
I have tried going throught process with him and we have recieved that same error multiple times. He is currently submitting a petition, but I figured I would post on here incase someone else has the same issues.
o7 |
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