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Thread Statistics | Show CCP posts - 2 post(s) |
Bobb Rutts
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Posted - 2007.09.15 08:19:00 -
[1]
I am new to EO, however I have caught a glimpse of the long history of this issue, but I haven't seen any complaints of it recently. Apologize if this is the wrong place to post this, but anyone else having the Acquiring Bulk Data hang like I am with the new patch? Read about, and tried, several of the older solutions including deleting/renaming cache folder, but no dice... Is there a current solution for this issue, saw a post about changing my MTU settings but really don't want to mess with my registry. I'm coming to the end of my 14 day FT, any one have the answer/suggestions for this issue, or am I SOL?
Thanks
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Amarria Black
Clan Anthraxx
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Posted - 2007.09.15 08:31:00 -
[2]
Simplest brute-force answer: clean reinstall. Seems to eliminate that problem every time.
Also, how long is it hanging? Immediately after patching the half-dozen PCs I play EVE on, all of them take some additional time at "Acquiring Bulk Data", varying from a few seconds to upwards of two minutes. If you've left it for 5-10 minutes and it's still stuck there, then you're stuck stuck.
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Vanderwald
Caldari
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Posted - 2007.09.15 08:34:00 -
[3]
I think the server may be screwed right now. Mine froze in-game and now is hanging on the Character Selection ("Entering game as")screen.
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Amarria Black
Clan Anthraxx
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Posted - 2007.09.15 08:42:00 -
[4]
 Originally by: Vanderwald
I think the server may be screwed right now. Mine froze in-game and now is hanging on the Character Selection ("Entering game as")screen.
Just logged in, flipped skill, checked market, and logged out. No problems. You in Jita, by any chance? Passed through earlier and it was lag hell, as usual.
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Vanderwald
Caldari
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Posted - 2007.09.15 08:45:00 -
[5]
Originally by: Amarria Black
Originally by: Vanderwald
I think the server may be screwed right now. Mine froze in-game and now is hanging on the Character Selection ("Entering game as")screen.
Just logged in, flipped skill, checked market, and logged out. No problems. You in Jita, by any chance? Passed through earlier and it was lag hell, as usual.
 Yep, just noticed I was in Jita when it dropped. It finally loaded and I was able to get the hell out of there. I'll have to remember to stay clear of Jita for a while...
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Bobb Rutts
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Posted - 2007.09.15 08:52:00 -
[6]
Finally got in after several attempts and waiting. But client seems to hang when im in the ultra Academy SS... Oh well at least im past login. :|
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Hurt Onya
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Posted - 2007.09.16 23:25:00 -
[7]
I'm also in Jita and stuck at the same "Entering game as". Then it times out and goes back to character selection again. I've tried my alts and they can log in fine but they aren't in Jita.
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Sleepkevert
Paradox v2.0
Interstellar Alcohol Conglomerate
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Posted - 2007.09.16 23:30:00 -
[8]
Originally by: Hurt Onya
I'm also in Jita and stuck at the same "Entering game as". Then it times out and goes back to character selection again. I've tried my alts and they can log in fine but they aren't in Jita.
And what did we learn from this story kids?....
Thats right, don't go to jita in peak hours!
Sign my sig |
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CCP Wrangler
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Posted - 2007.09.16 23:30:00 -
[9]
Mephysto posted this in another thread not long ago:
Originally by: Mephysto
We have been aware of a problem with bulk data download for some time now, and have been collecting information where possible. Can you please use the logserver to record what is happening next time, and file a bugreport about this. Running tracert and pasting the result into the bugreport would also help.
Thanks
Wrangler
Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Leighanne
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Posted - 2007.09.17 00:31:00 -
[10]
How do you "logserver" before you log into the game?
Where can I find the 'logserver' file so I can bugreport it?
Answers to these questions from anyone would be helpful.
Thanks
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Dred'Pirate Jesus
Amarr
Ministry of War
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Posted - 2007.09.17 00:56:00 -
[11]
In the post right above you there is a sig with "Bug Report" in it.. Click that link and follow the directions.. 
Originally by: David Hackworth
ò If you find yourself in a fair fight, you didn't plan your mission properly.
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Atez
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Posted - 2007.09.20 20:36:00 -
[12]
same for me, as soon as the patch went live every install i have hangs on blk data.. so as below i re-installed... it fixed it for a tleast 2 days now its the same.. i have even now re-installed my whole pc and eve and horray its fixed.. untill about 30mins ago and i have gone trawling the net to see if its something thats know.. and gues what here i am... any help would be great im getting really really tired of waiting 15 mins for it just to time out??
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An Anarchyyt
Gallente
Sublime.
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Posted - 2007.09.20 20:47:00 -
[13]
Originally by: Leighanne
How do you "logserver" before you log into the game?
Where can I find the 'logserver' file so I can bugreport it?
Answers to these questions from anyone would be helpful.
Thanks
In the main Eve folder there is "Logserver" just click it. And I believe you also want "Server Mode" checked, it is under tools.
Also, if you look hard, you can find the Hitchhikers Guide in it.
Originally by: CCP Wrangler
Second, a gentile is a non jewish person
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Mhorbaine
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Posted - 2007.09.20 21:28:00 -
[14]
well after 4 months of playing eve without any problems (bar the odd server downage etc) i'm unable to get past this "aquiring bulk data" problem....
I've reinstalled the game (twice)
Restarted and reinstalled the router
Got rid of the cache file completely (well not the actual file but all the subfolders etc)
and it still wont let me connect... any ideas?
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Alski
Gallente
Di-Tron Heavy Industries
Atlas Alliance
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Posted - 2007.09.20 21:31:00 -
[15]
its happened to me as well, looks like its reinstalling time 
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(combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom. |
Alski
Gallente
Di-Tron Heavy Industries
Atlas Alliance
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Posted - 2007.09.20 22:07:00 -
[16]
Bug report with logserver file, dxdiag and tracrt is in, id: 44239
I encourage others to do the same, lets help ccp get it fixed.
Becides it not like we've got anything better to do while downloading a fresh client 
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(combat) Patch belonging to CCP hits your drones, wrecking their liberty and freedom. |
Tommy TenKreds
Animal Mercantile Executive
Animal.
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Posted - 2007.09.21 00:28:00 -
[17]
Edited by: Tommy TenKreds on 21/09/2007 00:31:04
I had a real headache with this problem, which kept me out for about three days, until someone suggested lowering the MTU setting on my router.
My router (Huawei Smart MX882) has a default MTU setting of 1432. I found that lowering it to 1000 got the bulk data to load instantly, saving my family from further distress.
I later found that this was unnecessary once I toggled the UPnP (Universal Plug and Play) setting to ON, following my ISP helpdesk's advice. It is OFF by default on my router's settings.
Now, it could be that my router has this issue because, I'm told, it is a 'hybrid' that allows ancient rigs like mine that only have a USB connection, to connect as if through an ethernet connection. If you are also connected to an external router through a USB connection, the UPnP option should probably be enabled. This is apparently also true of X-boxes connecting to MOG servers.
Alternatively, you may be able to see that I know very little about networking and this is all second hand garbage, but it worked for me.
HTH
P.S. If you have decent enough firewall software that will display active transfers (e.g. Sygate PF) - check to see whether any data at all is actually transferring during the logon. In my case, there wasn't any transfer going on after it appeared to hang at "Acquiring bulk data", so no amount of patience was going to help.
Bandures > Tommy, you like a cowboy harry ) |
Tommy TenKreds
Animal Mercantile Executive
Animal.
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Posted - 2007.09.21 00:37:00 -
[18]
Originally by: Hurt Onya
I'm also in Jita and stuck at the same "Entering game as". Then it times out and goes back to character selection again. I've tried my alts and they can log in fine but they aren't in Jita.
Yeah, that's a separate issue. One that is directly related to the high population of Jita.
Bandures > Tommy, you like a cowboy harry ) |
Tandar Asterkon
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Posted - 2007.09.22 21:19:00 -
[19]
Well, I've read through the thread and followed all the suggestions (i.e. flushing cache, re-installing, tweaking MTU at router and checking UPnP). Nothing helped.
However, some progress has been made, although not by my action. Yesterday I wasn't able to connect at all, the connection hanging on the 'loading bulk data' progress bar. Today however, I connected nicely, played for about 15 mins, got disconnected. This repeated two more times and now I can't connect at all anymore. Yet, I am still able to get to the character selection stage each time (so, improvement wrt yesterday). It now hangs when I am entering the game ('character selection').
Anyone seeing the same (small step) of progress?
Thanks
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CCP Casqade
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Posted - 2007.09.22 22:44:00 -
[20]
Info on how to create a good bug report, including how to use the Logserver can be found here: http://oldforums.eveonline.com/?a=topic&threadID=585921
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jonfr
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Posted - 2007.11.09 23:03:00 -
[21]
I am having this same problem. Not sure why. I still haven't tested the linux client yet. But the windows client hangs on "Aquaring Bulk data" for a long time.
----
Sign has been stolen by ugly dwarf from a unknown solar system. |
Sleepkevert
Rionnag Alba
Triumvirate.
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Posted - 2007.11.09 23:13:00 -
[22]
Originally by: jonfr
I am having this same problem. Not sure why. I still haven't tested the linux client yet. But the windows client hangs on "Aquaring Bulk data" for a long time.
Holy thread resurrection!
Soo, what have you tried to fix it? Tried any of the suggestions mentioned above?
_______
Sign my sig |
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