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| Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Ms Linne
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Posted - 2007.12.06 01:06:00 -
[1]
I can't log in. I updated the client and everything. I'm running classic version. When i launch the client it seems that it can't connect to the server. Now its not the Firewall cause I added it to the allow part (even though it was there already), I even disabled the firewall and rebooted the computer and nothing. I know people where having this problem on Test server but can't seem to find a fix for Tranq server. THX!
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:11:00 -
[2]
I'm pretty much having the same problem i think, i can play no problem on the laptop, wirefree, but i can't connect on the desktop, i keep getting
"connection failed - Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."
My router settings, firewall etc are all the same as they were before the patch was deployed.
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Alkwing TheFringe
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Posted - 2007.12.06 01:12:00 -
[3]
Ya I cant log in now either. Funny thing is I was able to about 30 minutes ago before I started having the graphics problem.
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Ms Linne
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Posted - 2007.12.06 01:13:00 -
[4]
Edited by: Ms Linne on 06/12/2007 01:13:31
And you can't apply same workround as in sisi cause server address is different =(
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LYNDAA
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Posted - 2007.12.06 01:13:00 -
[5]
make that 3
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:17:00 -
[6]
i uninstalled and reinstalled EVE but still no help, server status is at "unknown" still, i thought maybe it was a firewall problem but turning that off didn't help either.
i'll keep looking and see if i can figure something out, but it's almost 0130hrs so don't hold your breath!
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Ms Linne
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Posted - 2007.12.06 01:19:00 -
[7]
yeah I Offlined my Firewall, restarted the coputer with firewall down and still nothing...
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:23:00 -
[8]
right i'm stuck!
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LYNDAA
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Posted - 2007.12.06 01:27:00 -
[9]
are we the only ones not getting on???
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:30:00 -
[10]
Edited by: clownhunter on 06/12/2007 01:30:43
well like i said i can get on via laptop wirelessly, but that's not the issue, i just filed a petition so we can only watch this space.
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Ms Linne
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Posted - 2007.12.06 01:33:00 -
[11]
how can you log in with your laptop? I'm using my laptop with wireless connection and still can't...
WHY!!!!!! 
Stellaaaaaaa!!!
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:36:00 -
[12]
that's what is confusing/annoying me too!!
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Shadow XII
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Posted - 2007.12.06 01:43:00 -
[13]
We're not the only ones.
http://oldforums.eveonline.com/?a=topic&threadID=651186&page=5
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shodowdemon
Quam Singulari
The Church.
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Posted - 2007.12.06 01:49:00 -
[14]
Im getting a error message all the time saying the client has to close.. cant even log in at all.. 
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ISD Santiago Cortes
Caldari
ISD Interstellar Correspondents
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Posted - 2007.12.06 01:51:00 -
[15]
Please remember a couple of things - if you're having problems with the patch, thousands of people trying to download it at the same time can cause errors.
Actually getting in game, the log-ins afaik are throttled until server stability is ensured, this may be the issue there.
forum rules | mailto:[email protected] |
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:51:00 -
[16]
 Originally by: Shadow XII
We're not the only ones.
http://oldforums.eveonline.com/?a=topic&threadID=651186&page=5
The problem here is the inability to actually log in.....the posts i read in that link were from people who had logged in. A corp mate of mine just said that certain ports were to be closed for reasons he did not know.
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:53:00 -
[17]
Originally by: ISD Santiago Cortes
Please remember a couple of things - if you're having problems with the patch, thousands of people trying to download it at the same time can cause errors.
Actually getting in game, the log-ins afaik are throttled until server stability is ensured, this may be the issue there.
Not saying you're wrong, but i d'loaded patch on here (desktop) before the wireless laptop, i'm online ingame now on the laptop, but unable to connect on desktop
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Ms Linne
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Posted - 2007.12.06 01:53:00 -
[18]
ISD member, THX for the official answer!! Soo you guys aint slepping huh? lol
Anyways... this is the same error that people were having with Sisi when Trinity came out on test server... The only problem is that Now with Trinity coming out to Tranq, we have the same problem with Tranq. Can you provide us with the Tranq server IP soo at least we can try using the Sisi Hotfix for this while you guys figure out what's going on? thx
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 01:59:00 -
[19]
I'm going to forget about it and turn in, it's 2am here, and given CCP's good track record i'm sure all will be fixed soon. A patch of this size is sure to have a few mior problems. Big up to CCP and all ISD members, who i'm sure are going to have their hands full for a while!!
Later all
CH
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McHaals
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Posted - 2007.12.06 02:12:00 -
[20]
updated from 41736(rev2) to 45017(Trinity)..
" The client's local session information is corrupt, probably as a result of failed cleanup during a disconnect. Connecting to the server in this state could lead to a rather unpleasant game experience. Please restart the client prior to logging in."
tried uninstall , reinstall, clean the \local\apps\ccp....
Nothing worx..
any Idea?
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xNOVAx
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Posted - 2007.12.06 02:17:00 -
[21]
I cant log in either.. I type in my password and it looks like its going to log in, but then it just sits there and doesnt do anything.. I click connect again and it gives me this error:
The client's local session information is corrupt, probably as a result of failed cleanup during a disconnect. Connecting to the server in this state could lead to a rather unpleasant game experience. Please restart the client prior to logging in.
I reinstalled the game completely, but still doesnt work. What do I do??????
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Striian
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Posted - 2007.12.06 02:18:00 -
[22]
I cleared the cache then restarted the client. That didn't work.
Then I rebooted my computer and restarted the client and I am now able to login. 
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CCP Mindstar
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Posted - 2007.12.06 02:19:00 -
[23]
Hi guys,
I would suggest you try clearing your cache and settings folders (see here for where they are located). This can often help with login issues and corrupted settings.
Failing that, I would suggest filing a stuck petition. If you continue having issues, please try and run logserver and bug report them, so that we can get it fixed up (see here)
--
The cake is a lie! |
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Ms Linne
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Posted - 2007.12.06 02:29:00 -
[24]
Originally by: CCP Mindstar
Hi guys,
I would suggest you try clearing your cache and settings folders (see here for where they are located). This can often help with login issues and corrupted settings.
Failing that, I would suggest filing a stuck petition. If you continue having issues, please try and run logserver and bug report them, so that we can get it fixed up (see here)
Thx, I deleted the Cache and still not working...
Soo i guess I'll file a petition
THx
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carbonated softdrink
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Posted - 2007.12.06 02:32:00 -
[25]
I actually installed it, unistalled it, re- installed it, clean every possible thing, clean registry files, and the only thing i get its the new eve start screen and then "puf" disappears and nothing comes behind, no log in screen nowhere to put password, nothing....
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Marie deMedici
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Posted - 2007.12.06 02:38:00 -
[26]
i get that splash-then nothing too. no login screen. just exefile in process list. i filed a bug with log but they just told me to update drivers and directx. i get reports from people that they have classic working ok with older directx:es too (older than 1 month). I updated the dx anyways and it still isnt working. I have also tried deleting all cache and settings. i also did a full reinstall from scratch.
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Nuke33
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Posted - 2007.12.06 03:02:00 -
[27]
I tried clearing cache folders but it still wont log in.. I am running classic graphics because my video card doesnt support the new graphics.. Not sure if that might cause an issue..
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Ms Linne
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Posted - 2007.12.06 03:52:00 -
[28]
still no reply on my bug report...
Bug report ID:47861
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Levick
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Posted - 2007.12.06 04:24:00 -
[29]
I'm in the same boat I'm getting status : Unknown for the server.
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Mr Cavity
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Posted - 2007.12.06 04:56:00 -
[30]
I have the same problem...
Server status unknown, failed to connect.
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Levick
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Posted - 2007.12.06 05:41:00 -
[31]
I've also noticed that the support,news,patch info buttons are giving me a url error
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Digital Nightfall
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Posted - 2007.12.06 07:28:00 -
[32]
same problem for me.
Server status: unknown
clicking any of the links at the login screen returns Url error and an empty box.
I dont know what to do tbh.
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 09:24:00 -
[33]
I'm still no further forward after trying what has been suggested after my last post, i checked email on the off chance there was a reply to my petition, but nothing yet, then again I suspect CCP may have several petitions to read through this weekend coming!!
Looks like RL will resume for some time now.
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Gramaton Cleric
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Posted - 2007.12.06 10:48:00 -
[34]
Unfortunately, I am having the same error.
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Sidulus Alexande
Minmatar
Serenity Inc
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Posted - 2007.12.06 12:14:00 -
[35]
same problem
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Asatoma Sadgamaya |
Faaip Oiad
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Posted - 2007.12.06 14:50:00 -
[36]
I have the same problem here, have run the logserver as my uneducated eye see it... it have some problems with windows services. Iirc I have read somewhere that after clasic patch eve will try to determine the posibility for premium via windows Background Intelligent Transfer Service. Now... I'm runing tinyxp and don't have that service, and logserver is complaining about svc erors. Can someone from here with normal xp :) werify that after enabling windows Background Intelligent Transfer Service login was sucessful so i can reinstall my windows :)
A sig? |
Hrafn Farmann
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Posted - 2007.12.06 19:11:00 -
[37]
Has anyone had any luck resolving this issue yet? Thanks in advance.
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Sidulus Alexande
Minmatar
Serenity Inc
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Posted - 2007.12.06 21:03:00 -
[38]
no and no one seems to be addressing the problem
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Asatoma Sadgamaya |
Slayed
Caldari
Toys R Us
Nocturnal Legion
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Posted - 2007.12.06 21:10:00 -
[39]
got the same friggin problem and its annoying i wanna PLAY !! i get the little login box but cant make it to the character sheet =/ =(
] |
diva death
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Posted - 2007.12.06 21:28:00 -
[40]
im having a problem logging on too, ive installed patch, uninstalled eve n installed patch again n still cant type my login name or pw on login screen, not a firewall problem just software
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ZORGARUS
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Posted - 2007.12.06 21:49:00 -
[41]
Edited by: ZORGARUS on 06/12/2007 21:49:16
come on gm's, let us know your their and doing something about thios, seems as tho a lot of people are loosing another day becouse of this.(including me):(
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clownhunter
Minmatar
g guild
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Posted - 2007.12.06 23:09:00 -
[42]
Hi again folks, here's my update and possibilities on this subject -
I received an email from ccp regarding my petition asking if the problem was still ongoing as their records showed i'd logged on since the petition, i explained i'd logged on as a test with a borrowed laptop and i am still having the problem with MY pc, i'm still awaiting a response to this.
I am wondering if it is a port forwarding problem from my pc, as the laptop connected wirelessly via my belkin router. However my tech skills aren't at all good so i have no idea how to resolve this if it is the problem (i don't even know how to find out if that is the problem!)
Hopefuly the above paragraph may stimulate an idea, or a glimmer of hope for someone reading this thread and maybe we can get to the bottom of the problem.
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Linkel
Minmatar
Black Nova Corp
Band of Brothers
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Posted - 2007.12.06 23:54:00 -
[43]
For those unable to connect to server try this. I had this stupid frakking problem last night.
1: right click the EvE icon and select 'properties'
2: Go to the 'target' field and make sure the IP address looks like this "C:\Program Files\CCP\EVE\eve.exe" /end /server:87.237.38.200
I hope this helps you liked it helped me.
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clownhunter
Minmatar
g guild
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Posted - 2007.12.07 00:01:00 -
[44]
I saw a glimmer of hope in that as the /end /server:87.237.38.200 was not actually in the target field, sadly i'm still getting
"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."
Many thanks for trying tho :)
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clownhunter
Minmatar
g guild
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Posted - 2007.12.07 00:46:00 -
[45]
ok, right now i've taken my router out of the equation and i'm d'loading the 14 day trial version of trinity classic.
i just tried to install ea download manager after purchasing Battlefield 2142 and being told i did not appear to have an internet connection i got ****ed off!
Lets see how this goes.........
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Kedsarin
Gallente
Center for Advanced Studies
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Posted - 2007.12.07 00:49:00 -
[46]
I had the same problem until I read an old post last night.. He said that he had a trial of zone alarm that expired but not deleted from system and does not start up at log in. I thought to myself I have an old zone alarm that I dont use anymore since buying symantec firewall.. so I removed zone alarm with remove programs under control panel, rebooted pc and viola.. Eve Started.. heh.. finally after all day wondering what was wrong.
So if you have zone alarm and it expired.. kill it.. it's a passive pain in the A** for Eve.
In Process |
clownhunter
Minmatar
g guild
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Posted - 2007.12.07 00:58:00 -
[47]
No ZA here, i stuck to vista in house stuff after i realised how much resources Norton was using.
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clownhunter
Minmatar
g guild
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Posted - 2007.12.07 01:16:00 -
[48]
Well, d'loading 14 day trial version of trinity didn't make a difference. Not being technologically intelligient when it comes to computer issues means i'm right out of ideas now. Looks like my EVE days (and nights) are over now.
Hope you all find a resolution to this problem.
I'll check back from time to time to see if an answer is discovered.
Fly Safe All o7
CH
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Sidulus Alexande
Minmatar
Serenity Inc
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Posted - 2007.12.07 03:08:00 -
[49]
I removed old virus software, turned off other security features, rebooted, and, still, no dice.
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Asatoma Sadgamaya |
ZORGARUS
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Posted - 2007.12.07 16:32:00 -
[50]
all i did was uninstall norton, whether you have it in start up or not this will effect the connection of eve, uninstall it and restart and you should all be fine,(use AVG hehe)................let me know if it worked for you. ZORGARUS
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Aslyn Denethorn
Caldari
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Posted - 2007.12.07 16:37:00 -
[51]
I sent CCP a petition regarding the fact that this error keeps coming up, and this is what I got in return:
Quote:
Hello,
Currently our server is under heavy load from everyone downloading the patch. This will cause some latency issues for a few days until everyone has successfully downloaded the new content. Thank you for your patience.
Regards,
EvE Customer support
So, everybody hang tight for a month or so, and everything will work itself out in the end...
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Rakkuhn
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Posted - 2007.12.07 23:54:00 -
[52]
It's been 3 days and still the server status says unknown. Would some one from CCP please give us an answer? Or do they even read these posts?
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Sidulus Alexande
Minmatar
Serenity Inc
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Posted - 2007.12.08 11:17:00 -
[53]
I have fixed my problem using the Norton Removal Tool. Seems like the Add/Remove program on Vista doesn't completely remove the program.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
After the first reboot, I go the blue screen of death with a irql issue but rebooted without trying to repair and it worked. I haven't been able to log in to eve due to downtime but the news page works and I can see it trying to check the status.
Good luck
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Asatoma Sadgamaya |
Darcuese
Destructive Influence
Band of Brothers
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Posted - 2007.12.08 12:12:00 -
[54]
Edited by: Darcuese on 08/12/2007 12:13:14
TOday after DT it stop working for me as well.
First Trinity window apear and then it disapear not allowing me to get any screen.
On task bar i see EVE as running, but i can not get it on my screen.
Every time i try something with existing EVE tab on desktop (or over task bar with EVE), my CPU go for 100% and then slow down....but still nothing !"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
EDIT: I donload patch 2 days ago and i still working on old graph content (not good enough PC), everything was fine untill after this DT
me, myself and I ------> |
fugimi
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Posted - 2007.12.08 14:30:00 -
[55]
i'v been having connection problems with eve since trinity patch
sometimes i'v been able to connent but for the most parts im having problems right on the client login part.
sometimes it just dont show the server status or take long time.
even if do manage to click connect and start the login process it usualy get stuck on authenticating.
today i'v noticed it showing "Aquiring Bulk Data" and it get stuck on like part 6 at 11 or 29 out of 77 KB of whatever it is.
its like somthing is chocking but its definatly not my network since i dont use any firewall or router and everything else is just brilliant.
i'v tried to reinstall and delete caches, but nothing works
im sure i will eventualy manage to connect if i try for hours just as i managed to connect several times in the last days since trinity.
but somthing is terribly wrong here.
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MementoMortis
Caldari
Deadly Alliance
The Red Skull
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Posted - 2007.12.08 15:23:00 -
[56]
Same problem here :(
I actually managed to log in once scince the patch, but after that one time, nothing...all the "server status:unknown" or stuck on "authenticating" bar.
CCP pls adress this issue!
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Deadly Alliance Website and Forums |
Rompetrol
Gallente
Advanced Technologies Inc
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Posted - 2007.12.08 17:54:00 -
[57]
this is what i did after 3 days of searching forums and wracking brains.
re-install-- did not work
delete cache--did not work
opened remove software page
looked up what i had installed
removed zone-alarm-----eve now works
it seems that although zone alarm was not active, it was still blocking eve's new client
Peace on earth and fire in the sky! |
MementoMortis
Caldari
Deadly Alliance
The Red Skull
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Posted - 2007.12.08 18:35:00 -
[58]
This is rly annoying now 
I've tried anything i could think off and nothing happens, same problem all over.
I'm using WinXP with no anti virus or firewall.....even tried turning off windows firewall lol.
Are CCP on holyday?
---------------------------
Deadly Alliance Website and Forums |
Rakkuhn
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Posted - 2007.12.09 03:10:00 -
[59]
I tryed the link for the norton removal and i had symantec internet security. I removed it with the tool and now my EVE and ventrilo work. Thank you for the link.
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fugimi
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Posted - 2007.12.09 08:41:00 -
[60]
i tried hammering the server yesturday since DT, took me 5 hours till i could login with 1 of my accounts,30 minutes later i managed to login with my 2nd account. after that i had to go.
this morning i tried to login and both accounts managed to login no problem.
i hope after DT today it wont repeat itself like in previous days.
this thing is realy wierd. and its definatly server side.
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| Pages: 1 2 3 :: [one page] |