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Thread Statistics | Show CCP posts - 33 post(s) |
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CCP Pete

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Posted - 2007.12.06 06:19:00 -
[1]
Please do not reboot your computer until you have read this.
(Note that Windows Vista is not affected)
If you are only using the Classic client or installed the Premium client using the full Premium installer than you are not affected.
If you upgraded from the Classic client to the Premium client, using the content upgrade, then please read on.
Check the root directory of your hard drive and see if you have a boot.ini file, if so then you are not affected. The file is normally hidden so you need to click Tools : Folder Options : View and select "Show hidden files and folders" and uncheck "Hide protected operating system files" to be able to see it.
You can also check for the presence of this file by clicking Start : Control Panel : System : Advanced : Startup and Recovery : Settings (third button down). Windows will alert you if the boot.ini file is missing.
If there is no file then please read the following articles:
Microsoft Articles Contents of a sample boot.ini:
Quote:
[boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional Edition" /fastdetect
More information can also be found here.
We are working on a solution for this and will have more information as soon as it's ready.
We apologise for this and are working as best we can to find a solution.
Sharkbait Eve Online Development Team
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CCP kieron

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Posted - 2007.12.06 07:13:00 -
[2]
Originally by: TheDevilsJury There's an error in your Player News Center announcement. In step 6 of the instructions on how to replace boot.ini, typing "C:\" doesn't work to change your directory. You must type "cd c:\" instead.
Sorry about that, fingers were flying and I omitted the directory change. The news item has been taken care of.
kieron Director of Community Relations, EVE Online EVE Online, CCP Games Email/Netfang Look ma, I'm in a Dev thread! Oh wait... |
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CCP Lingorm

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Posted - 2007.12.06 07:49:00 -
[3]
Edited by: CCP Lingorm on 06/12/2007 07:49:39 If you have a missing boot.ini here is another solution.
Quote: [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(0)partition(3)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(0)partition(4)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(0)partition(5)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(1)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(1)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(1)partition(3)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(1)partition(4)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(1)partition(5)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(2)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(2)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(2)partition(3)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(2)partition(4)\WINDOWS="Microsoft Windows XP Professional" /fastdetect multi(0)disk(0)rdisk(2)partition(5)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
Copy the above code into notepad and save it to "c:\boot.ini" Start > Run "msconfig" Go to the boot.ini tab and click "Check all boot paths"
This will then go down the list and check each of the lines to see if it is valid for you. You will get a popup telling you if any of the lines is Invalid and asking if you want to remove it. Click yes. At the end of all the popups you should be left with a working boot.ini
msconfig WILL NOT rebuild your boot.ini if you do not have one. It will only validate you exsisting boot.ini
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 07:55:00 -
[4]
Kittamaru < That may be for you but I have now reproduced this on 2 Windows XP SP2 machines.
Please see my post as there may be other reasons you wher enot effected.
This issue CAN AND DOES effect Windows XP SP2.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Mindstar

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Posted - 2007.12.06 08:01:00 -
[5]
Another option we have put together which should be quite simple for users who find their boot.ini to be missing (and have not yet rebooted) is the following:
Download: Windows XP (http://ccp.vo.llnwd.net/o2/boot/winxpboot.ini)( also windows 2000 installed in a folder named "Windows" ) OR Windows 2000 (http://ccp.vo.llnwd.net/o2/boot/win2kboot.ini)
+ Copy it into the root directory of your Windows drive (eg. C:\) + Rename it to "boot.ini" + Go to start, then Run and type in "msconfig" + Click on the "boot.ini" tab, and select "Check all boot paths" + There will be a series of popups for the invalid installation paths in the above files (14 if all goes to plan), and the correct settings will be placed in your boot.ini.
Most likely, this file will contain the correct path to your windows installation somewhere there, and will be found by checking it using the msconfig tool. -- The cake is a lie! |
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CCP Lingorm

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Posted - 2007.12.06 08:06:00 -
[6]
Traderunner.
Yes! That looks right.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 08:08:00 -
[7]
speedo > You are not effected if you only did the autopatch.
If you downloaded and applied the Premium content then you could be effected.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 08:19:00 -
[8]
Originally by: Erotic Irony Edited by: Erotic Irony on 06/12/2007 08:18:04
Quote: We have taken down the ability to download the Classic to Premium upgrade patch until we have determined where the issue lies and how we can resolve this. Full install clients have not exhibited this issue and are safe to download.
Just wanted some clarification: Is the 584mb patch here supposed to be disabled or has it already disappeared off the available patches page? The former is still downloadable.
We have fixed the issue in the patch and it is now available again.
I am testing the BITS service as I type.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 08:24:00 -
[9]
Originally by: Jaguar Dragon say.. are you using the word, REBOOT. as turned off then restarted your pc, vs. using the reset button because pc crashed to blue screen. thats what happened to me. pc also had to be reset while playing another game after i logged out of eve. pc has not yet been turned off i need this clarified
also boot.ini tab is not in run/msconfig.
please advise
Jag
As the boot.ini tab is not there then YOU ARE AFFECTED.
Please try one of the solutions posted in this thread.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 08:58:00 -
[10]
Originally by: Wimwyn I cannot be arsed reading 7 - 8 pages or searching forever. I have been away so not even started to download patch - simple question is this problem been fixed? if cant cant get confirmation then sod it will play something else till fixed.
Yes Problem is fix in the new files available to download.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 11:27:00 -
[11]
If you have lost your boot.ini windows can still boot under the following condition.
If you windows installation is on the first Partition on the First hard drive (this is the default location for windows).
In this case, Windows will report that the boot.ini file is missing but will still find the installation and continue loading.
If your windows is install else where (such as in the case where your PC/Laptop manufacturer has created a "Restore" petition on the first petition then windows will not boot.
As to the detection of this to even see that the file is missing involves using special command line tools or turning on viewing of both "Hidden" file and "System" files.
If you have not done this the first time you will notice is when you reboot your machine. And we do not shutdown or reboot our machines often as they run tests after hours.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 11:31:00 -
[12]
Originally by: Tarh Assiliof Edited by: Tarh Assiliof on 06/12/2007 11:27:00 I've just try mistake theory.
del boot.ini don't work (file not found) del c:\boot.ini don't work (file not found) del /A:H c:\boot.ini don't work (acces refused) del /F /AH c:\boot.ini finally work !
So why putting "/F /AH" to delete a little boot.ini in eve directory ?
Is it really a mistake ?
You have been boot scrambled !
You would assume that this would hold true, but to install software into the "Program Files" directory you need admin permissions and a process that has this can delete the file with no warnings.
You see that was our thinking when it was reported ... "Can't be." Windows does not allow you to delete that file ... but it does.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Lingorm

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Posted - 2007.12.06 11:48:00 -
[13]
Originally by: Huldradans
For the sake of removing old EVE files, would your updater not first remove all attributes associated with the files it's about to modify/erase/etc, as I said above?
Our files are not actually flagged with either the read-only, hidden or similar so we do not need to unset these flags before deleting them. Thus we do not. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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CCP Mindstar

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Posted - 2007.12.06 12:40:00 -
[14]
Originally by: FHPhantom WHERE THE HELL ARE THE FORUM MODERATORS NOW? i NEED AN OFFICIAL ANSWER WILL A SYSTEM RESTORE FIX THIS PROBLEM? IF IT WAS SOME IMMATUR BS POST CCP WOULD BE ALL OVER IT, NOW THAT THEY SCREWED UP ALOTT OF PC'S THEY ARE NO WHERE TO BE FOUND.
i WANT A DAM ANSWER NOW OK, IM SO TICKED OFF
A system restore has worked for other users, however it may not be necessary to go to that length. As stated in the original post of this thread there are numerous knowledgebase articles and ways you can fix the single file (boot.ini) that is causing the issue. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 12:45:00 -
[15]
Originally by: Mary Magdalene just checked myself using run>cmd> find boot.ini ect .
came back with "no boot.ini found"
so i restarted anyway as i only play eve on this sys and a format takes like 20-30 mins.
Any it starts restarting , then just before the windows loading screen i get "invalid boot.ini" , but it carries on loading and here i am still.
so do i leave it as is or what?
The best option would be to recreated it using the example in the original post - if your PC boots fine without a boot.ini, it means Windows XP will be in the default location (as per the example).
After you save the new boot.ini, use msconfig to check that the windows path is correct. See my post #100 in this thread for full instructions on using msconfig. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 12:46:00 -
[16]
Originally by: TheXtreme Hello i have had my boot.ini deleted aswell i have followed all the instructions to correct it
[ i have Windows XP Home Edition ]
but in msconfig when i click *Check All Boot Paths* it tells me this [ see screen shot ]
Any help ?
Try the procedure here: http://oldforums.eveonline.com/?a=topic&threadID=651679&page=4#100 -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 12:49:00 -
[17]
Originally by: FHPhantom
Originally by: CCP Mindstar
Originally by: FHPhantom WHERE THE HELL ARE THE FORUM MODERATORS NOW? i NEED AN OFFICIAL ANSWER WILL A SYSTEM RESTORE FIX THIS PROBLEM? IF IT WAS SOME IMMATUR BS POST CCP WOULD BE ALL OVER IT, NOW THAT THEY SCREWED UP ALOTT OF PC'S THEY ARE NO WHERE TO BE FOUND.
i WANT A DAM ANSWER NOW OK, IM SO TICKED OFF
A system restore has worked for other users, however it may not be necessary to go to that length. As stated in the original post of this thread there are numerous knowledgebase articles and ways you can fix the single file (boot.ini) that is causing the issue.
Now do I need to unistall the game and re download it?
The patched game itself should be fine. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:00:00 -
[18]
Originally by: The Ptolemy Edited by: The Ptolemy on 06/12/2007 12:57:56 Just had this issue. I was running 2 clients, undocked both and everything froze up. Computer auto-restarted and was missing or corrupt hal.dll. I had to start the Windows Recovery console from my XP CD (that goodness I got the CD instead of just the crappy patition from dell) and recreated the boot.ini (I think, no idea, just did what a knowledge base article I found before this site told me to do). Everything currently is working however I'd just a bit scared to log off. My boot.ini is currently on the system.
The issue was caused only by the patching process itself. As you have already replaced your boot.ini and started up fine, you will be OK  -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:05:00 -
[19]
Originally by: FHPhantom tbh for any ccp to use a smily face after this mess is in poor taste. anyhow If i delete eve and re dn it will my character still be saved? And is the dn available, and safte to dn? see no smily face here cause Im not smileing.
Character information is stored server side, and is not affected if you delete or uninstall your eve client. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:14:00 -
[20]
Originally by: Cailais Well so far Ive been unable to recover my OS.
Not being all that technically minded it looks as if the PC will have to go and be repaired, no doubt at some cost.
Well done.
C.
Do you have the original Windows install disks handy? Are you able to get through some of the steps in the article here? -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:25:00 -
[21]
Originally by: Scylia Moljo What if one cancels the premium graphical content install?
I decided to cancel the download and subsequently cant run eve right now...
If you cancelled the download, you should have no problems with this issue. If you cancelled the installation of the downloaded content patch, there is a chance your boot.ini has been removed. I would suggest checking it is there, and if it is not, follow the steps in the original post to fix it. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:46:00 -
[22]
Originally by: Darth Element translate to german pls thx!!
Working on it -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:51:00 -
[23]
Originally by: Sp4rt4nII70
Originally by: Huldradans
Originally by: Sp4rt4nII70 Where do I find the backup copy of the boot.ini?
Try, x:\Windows\PSS
I don't see any PSS folder :/
Btw, I have downloaded the patch the minute the server was back up (about 2.05 AM GMT) and had a look at that premium thing around 6 AM.
I have checked my HDD directory and there is a boot.ini file (it's called BOOT.ini on my PC) and this is what it says inside:
Quote: [boot loader] timeout=0 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
Does this mean that I can still reboot fine?
Sry, I don't know too much when it comes to PCs.
You should be fine. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 13:53:00 -
[24]
Originally by: Karl Schmidt I have two questions (I don't have the time to read 23 pages to perhaps not find the answers):
1. Is XP Media Edition effected? I ask because when I turned my computer back on this morning, it started fine. (that said, when I looked, the boot.ini file was missing).
2. If I use system restore and go back to before I installed the update, will it replace the boot.ini file?
Thanks in advance for any help and useful comments.
If the system is booting fine, then you should be ok to continue as is. That said, it is a good idea to replace the boot.ini file, and the links provided at the start of this thread should help with that. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 14:00:00 -
[25]
Originally by: Mienja I'm curious... how long can I leave my computer on to save my access to all my Graphics files I have to access on a daily basis as a graphics professional? How long can I leave it on without turning it off? I have no recovery disc....stupid stores that dont give them to you when you buy your computer now. Thanks mates, over 6,000 US$ in programs and more than that in graphic art I might have to wipe? OMG, lol omg..... what the hek have you done.
There is no need to wipe anything as your pc is on, you will be able to check if you have a boot.ini file and if not, recreate it. I would suggest reading over the steps in the original post, and in my post (here) and you will be fine. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 14:05:00 -
[26]
Originally by: Ruri Dant "Download: Windows XP (http://ccp.vo.llnwd.net/o2/boot/winxpboot.ini)( also windows 2000 installed in a folder named "Windows" ) OR Windows 2000 (http://ccp.vo.llnwd.net/o2/boot/win2kboot.ini)
+ Copy it into the root directory of your Windows drive (eg. C:\) + Rename it to "boot.ini" + Go to start, then Run and type in "msconfig" + Click on the "boot.ini" tab, and select "Check all boot paths" + There will be a series of popups for the invalid installation paths in the above files (14 if all goes to plan), and the correct settings will be placed in your boot.ini."
OK i have done this, once the popups go away and i try to apply the changes an error comes up saying i'm not the administrator of the computer (thing is I know i am, and i have only one account) and asks me to restart once i restart, again sys config comes up saying some changes have not been made and i get back to beginning (check paths)
(looks like boot.cfg is missing too)
Do you mean restart the whole pc, or just msconfig? If you are able to restart your pc already, then there is no need to keep doing this, as it is loading windows fine. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 14:06:00 -
[27]
Originally by: Iyanah
Originally by: CCP Pete Please do not reboot your computer without reading this information and determining if your system might be affected.
(Note that Windows Vista is not affected)
If you are only using the Classic client or installed the Premium client using the full Premium installer than you are not affected.
If you upgraded from the Classic client to the Premium client, using the content upgrade, then please read on.
Check the root directory of your hard drive and see if you have a boot.ini file, if so then you are not affected. The file is normally hidden so you need to click Tools : Folder Options : View and select "Show hidden files and folders" and uncheck "Hide protected operating system files" to be able to see it.
You can also check for the presence of this file by clicking Start : Control Panel : System : Advanced : Startup and Recovery : Settings (third button down). Windows will alert you if the boot.ini file is missing.
If there is no file then please read the following articles:
Microsoft Articles Contents of a sample boot.ini:
Quote:
[boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional Edition" /fastdetect
More information can also be found here.
We are working on a solution for this and will have more information as soon as it's ready.
*** New Info @ 0800 *** Read this post for an alternative way of replacing boot.ini. - Mindstar
We apologise for this and are working as best we can to find a solution.
Sharkbait Eve Online Development Team
I'm still uncertain as t oweather i am affected, i can't see the boot.ini file in C:\ however, i don't get any error messages when i click on the settings button in control pannel : system : advanced : startup and recovery
Also, when i run msconfig, and hit the BOOT.INI tab and press the "Check all boot paths" button, i get teh following message: "It appeart that all BOOT.INI lines for Microsoft opperating systems are OK"
does this mean i am unaffected? frankly, untill I see the file named Boot.ini i will not be happy
You are unaffected. Another way to check for boot.ini is to go to Start -> Run and type "C:\boot.ini". It should open in notepad. -- The cake is a lie! |
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CCP Mindstar

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Posted - 2007.12.06 14:09:00 -
[28]
Originally by: Bram Stoker
Originally by: StarStryder
Originally by: Bram Stoker i went through CCP's help on creating a new boot.ini file. Seemed to work but now everytime i start my computer i get this message: 'Please select the operating system to start' Then 'Microsoft Windows XP' Ten times in the list!!!!! My computer is brand new, i don't want to sit waiting for this message everytime i switch my computer on. Please give me a solution.
I suspect that you didn't follow all of the instructions. Make sure you did the "Check All Boot paths" step and say yes to remove the ones that don't exist.
You should also set the default entry and if you have more than 1 boot partition set the timeout value to 5 seconds. This should mean that you don't get the menu at all if you have one partition and the menu will only hang around for 5 seconds before booting the default config if you have more than one.
The problem i have is the boot.ini file is not saving after it deletes all the bad paths. After it asks me to restart, all the paths are back in the boot.ini file. I have gone through this 4 times now and it never saves. 
Can you hit "Apply" after hitting "check all boot paths"? -- The cake is a lie! |
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CCP Atropos

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Posted - 2007.12.06 14:28:00 -
[29]
Originally by: Quaffin' Quagga multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
i found this on my pc, .. do i have a problem??
If you found this inside the boot.ini file, then you should be fine.
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CCP Atropos

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Posted - 2007.12.06 14:36:00 -
[30]
Originally by: DETURK Okay as I shutdown my computer ever night. I can't even get into windows. Gives me this error;
Windows could not start because the following file is missing or corrupt: <Windows root>\system32\hal.dll.
Any help would be appreciated.
Thank You
I would urge you to read this.
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CCP Atropos

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Posted - 2007.12.06 14:38:00 -
[31]
Originally by: LATECH Hey I have the Win Xp Pro Service pack 2, and I went and looked in the system start up and edit and I read this in the edit menu. [boot loader] timeout=1 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
now how can i tell if I am ok or not? I read all the instractuions but it keeps confusing me,I havent rebooted yet but I did install the patch lastnight 20h00pm Canada-Quebec-Eastern Time Dec 05.
I also tried this and got no answer from Windowx XpPro
Check the root directory of your hard drive and see if you have a boot.ini file, if so then you are not affected. The file is normally hidden so you need to click Tools : Folder Options : View and select "Show hidden files and folders" and uncheck "Hide protected operating system files" to be able to see it.
You can also check for the presence of this file by clicking Start : Control Panel : System : Advanced : Startup and Recovery : Settings (third button down). Windows will alert you if the boot.ini file is missing.
So what can I do? or what am I supposed to do?
You should be ok, since this appears to be a valid boot.ini.
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CCP Atropos

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Posted - 2007.12.06 14:47:00 -
[32]
Originally by: Mudkest eve-online ate my boot.ini! and all I got was this lousy startup message.
actualy I was lucky that my comp seems to have personalty issues and refuses to shut-down now and then(like last night )... searched c: drive for boot.ini and found a boot.ini.backup in some windows folder, copied that to c: and renamed, but scared of rebooting/shutting down now :s
If the boot.ini is present at the time you shut down, you should be ok.
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CCP Atropos

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Posted - 2007.12.06 15:05:00 -
[33]
Originally by: vanBuskirk Well, CCP has really done it this time. Just what does the QA team do all day? This screwup is completely unacceptable by anyone's standard.
I am now rather glad that my home desktop and my laptop both have rubbish graphics cards that won't allow me to run the new version. So, apparently, I am in the clear in both cases.
However, I have an issue with the machine at work. I am responsible for administering it, so there is nobody to yell at if things go wrong. I occasionally boot up EVE on it to change skills and so on. Can someone please tell me a few things?
If I upgrade to the latest version of Classic will this mess happen?
No.
Originally by: vanBuskirk Is there a way of getting the machine upgraded to the new graphics without killing the PC? Is, for example, the advice correct about downloading the full Trinity II client instead of the patch?
The offending patch has been removed from the network, and as such all new content downloads will not receive this problem. Failing that you can download the full client or just the patch from here.
Originally by: vanBuskirk If I patch to the new version of Classic, will the upgrade to the new version with the new graphics start automatically and saturate my internet connection for an hour? If it does is there some way of stopping it?
The client allows you to administer the start of the download, and then subsequently the throttling of it. You have to start the client and hit the escape button, or open the settings window. There you will should find options to manipulate the download.
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