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Client Disconnects are driving me insane!!! CCP WTF IS GOING ON!

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Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 03:51:00 - [1] I am on virgin media cable 2mb (medium) service. Its now 3:40am and i still cant stay connected to eve for longer than 2 minutes. This problem only started tonight, up to this point ive had no issues with broadband service or eve client connect. Why am i being screwed over so suddenly? I read on Cable website they will be throttling from 4pm to midnight, so now its past midnight i know or suspect my ISP is not the issue. Would a CCP rep please comment on this issue as I see many others suffer from this extreamly annoying situation. Sometimes i connect it says "UNKNOWN" Sometimes I connect and get in but clicking on my toon in the character select screen does nothing, then i get a "The connection to the server was closed." error. Sometimes i can log in and will be in for 60 seconds or a little longer before the same error apears. Sometimes, if im REALLY lucky, i can stay in for 5-10 minutes. I have tried opening my prefs.ini files and adding a 1 at the end of NetworkAdvanced which does nothing as to giving me an extra option to chose my port when the client is reloaded. I have tried changing my port to 3724 in the prefs.ini I have tried disconnecting my router and plugging the cable straight into the modem as well as dissabling my antivirus and firewall. I have tried HTTP tunnel and other such programs listed within the forums. Nothing seems to work and considering i was suffering no problems at all until tonight, i have no idea what to do next. If someone has an incline as to what i should do please suggest it here before i smash my modem into tiny little pieces and cancel my eve subscription, getting disconnected in the middle of battles is feking not cool at all.... _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 03:51:00 - [2] I am on virgin media cable 2mb (medium) service. Its now 3:40am and i still cant stay connected to eve for longer than 2 minutes. This problem only started tonight, up to this point ive had no issues with broadband service or eve client connect. Why am i being screwed over so suddenly? I read on Cable website they will be throttling from 4pm to midnight, so now its past midnight i know or suspect my ISP is not the issue. Would a CCP rep please comment on this issue as I see many others suffer from this extreamly annoying situation. Sometimes i connect it says "UNKNOWN" Sometimes I connect and get in but clicking on my toon in the character select screen does nothing, then i get a "The connection to the server was closed." error. Sometimes i can log in and will be in for 60 seconds or a little longer before the same error apears. Sometimes, if im REALLY lucky, i can stay in for 5-10 minutes. I have tried opening my prefs.ini files and adding a 1 at the end of NetworkAdvanced which does nothing as to giving me an extra option to chose my port when the client is reloaded. I have tried changing my port to 3724 in the prefs.ini I have tried disconnecting my router and plugging the cable straight into the modem as well as dissabling my antivirus and firewall. I have tried HTTP tunnel and other such programs listed within the forums. Nothing seems to work and considering i was suffering no problems at all until tonight, i have no idea what to do next. If someone has an incline as to what i should do please suggest it here before i smash my modem into tiny little pieces and cancel my eve subscription, getting disconnected in the middle of battles is feking not cool at all.... _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 04:33:00 - [3] Ok i did a tracing route in cmd and this is the results i got. Tracing route to 87.237.38.200 over a maximum of 30 hops 1 5 ms 7 ms 5 ms 10.137.184.1 2 7 ms 5 ms 9 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 8 ms 5 ms 5 ms bagu-t2core-a-ge-wan64.inet.ntl.com [195.182.175 .13] 4 7 ms 7 ms 6 ms man-bb-a-so-700-0.inet.ntl.com [62.253.188.25] 5 12 ms 13 ms 14 ms 212.43.162.198 6 15 ms 13 ms 14 ms telc-ic-1-as0-0.inet.ntl.com [62.253.185.74] 7 15 ms 14 ms 21 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 15 ms 13 ms 14 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 15 ms 13 ms 14 ms 87.237.38.199 10 14 ms 13 ms 14 ms 87.237.38.200 Trace complete. a few attempts later, this is what i got.... Tracing route to 87.237.38.200 over a maximum of 30 hops 1 6 ms 5 ms 6 ms 10.137.184.1 2 8 ms 5 ms 5 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 7 ms 7 ms 5 ms bagu-t2core-a-ge-wan64.inet.ntl.com [195.182.175 .13] 4 7 ms 7 ms 5 ms man-bb-a-so-700-0.inet.ntl.com [62.253.188.25] 5 * * * Request timed out. 6 * * * Request timed out. 7 * * 13 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 14 ms 13 ms 14 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 14 ms 13 ms 14 ms 87.237.38.199 10 13 ms 14 ms 15 ms 87.237.38.200 Trace complete. Is this somekind of mid journey packet loss? I am also experiencing irregular and intermittent disconnections from teamspeak. Any ideas? _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 11:00:00 - [4] Originally by: Maxvell Veilios /signed i have just the same, But i can log in and stay logged at VERY late night hours... Difference for me is, it doesnt matter what time of the day or night it is, i still cant stay connected for longer than 5 minutes. I sent an email to Virgin requesting clarification, this is their response. "Hi there, Thanks for your email to Virgin Media. Yes, it is fair use policy " traffic management " . Any users hitting the specified download allocated for each package during peak times (4pm till midnight) will have their broadband speed temporarily traffic managed û their download speed will be set to 5Mb, with their upload speed set to 256Kb. This will last for 4 hours from when the traffic management policy is applied. I hope the above answers your query, however, should you need further assistance, please don't hesitate to contact us again. Just call the Broadband technical Support team on 0906 212 1111 - calls to this number are charged at 25 pence per minute from a Virgin Media land line with a 10 pence connection charge. Costs from other land lines and mobiles may vary. Our team is on hand to help you 24 hours a day, 7 days a week." Ok, so that basically means between 4pm and 12midnight my bandwidth will drop to 1mb and my upload will drop to 256k. So why exactly is it now 10:30am and i still cant stay connected for more than 5 minute. That must mean a problem with EvE in someway? Which is why i need a CCP Dev/Rep/GM/Tech Guy to read this post... READ IT DAMN IT!!! IM GOING NUTZ!!! _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 11:21:00 - [5] Oh yeah calling Virgin Broadband Tech Support Number is of NOOOOO USE WHAT SO EVER. If i wanted ot pay 25p a minute to talk to ppl from india i'd fly there. You meantion "im getting disconnected from a game, possibly due to your service" and they'll say "well our systems show there is no problems in your area".... THANK YOU... Even though i have no other problems with surfing, emailing, downloading **** or whatever they choose to give me that useless information. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 12:39:00 - [6] Oh new error msg today... The transport has not yet been connected, or authentication was not successful. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 14:29:00 - [7] New trace route results from today.... Tracing route to 87.237.38.20 over a maximum of 30 hops 1 7 ms 6 ms 8 ms 10.137.184.1 2 8 ms 7 ms 7 ms bagu-t2cam1-b-v111.inet.ntl.com [80.5.162.173] 3 10 ms 6 ms 7 ms bagu-t2core-b-ge-wan64.inet.ntl.com [195.182.175 .37] 4 9 ms 10 ms 8 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.188.29] 5 14 ms 13 ms 14 ms pop-bb-a-so-300-0.inet.ntl.com [213.105.175.130] 6 21 ms 22 ms 21 ms amst-ic-1-as0-0.inet.ntl.com [213.105.175.6] 7 23 ms 35 ms 21 ms fr3.ams.llnw.net [195.69.145.133] 8 23 ms 22 ms 27 ms tge7-2.fr3.lon.llnw.net [69.28.171.94] 9 22 ms 21 ms 21 ms ve5.fr4.lon.llnw.net [69.28.171.138] 10 44 ms 203 ms 123 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.17 16:34:00 - [8] I'm just doing trace routes after every disconnect now so hopefully someone with any knowledge or someone from CCP will say "there's ya problem". Tracing route to 87.237.38.200 over a maximum of 30 hops 1 5 ms 11 ms 7 ms 10.137.184.1 2 7 ms 7 ms 5 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 * * 13 ms bagu-t2core-a-ge-wan64.inet.ntl.com [195.182.175 .13] 4 * * * Request timed out. 5 * 13 ms 13 ms 212.43.162.198 6 15 ms 13 ms 15 ms telc-ic-1-as0-0.inet.ntl.com [62.253.185.74] 7 17 ms 14 ms 39 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 14 ms 15 ms 14 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 * 26 ms 13 ms 87.237.38.199 10 16 ms 16 ms 13 ms 87.237.38.200 Trace complete. Tracing route to 87.237.38.200 over a maximum of 30 hops 1 7 ms 5 ms 6 ms 10.137.184.1 2 14 ms 24 ms 6 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 14 ms 14 ms 37 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 14 ms 40 ms 15 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 16 ms 19 ms * 87.237.38.199 10 13 ms 15 ms 14 ms 87.237.38.200 Trace complete. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.18 11:48:00 - [9] Tracing route to 87.237.38.200 over a maximum of 30 hops 1 6 ms 6 ms 6 ms 10.137.184.1 2 17 ms 6 ms 7 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 * * * Request timed out. 4 * * 7 ms man-bb-a-so-700-0.inet.ntl.com [62.253.188.25] 5 41 ms 13 ms 13 ms 212.43.162.198 6 19 ms 15 ms 14 ms telc-ic-1-as0-0.inet.ntl.com [62.253.185.74] 7 24 ms 14 ms 13 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 13 ms 14 ms 15 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 16 ms 14 ms 13 ms 87.237.38.199 10 15 ms 18 ms 15 ms 87.237.38.200 Trace complete. Can people put there trace routes in here so we can figure out if anything is similar. After you disconnect, load up cmd from the run menu and type "tracert 87.237.38.200" post ur results here if u have missing pings/timeouts. Thanks for the replies, i still cant figure out if this is an ISP problem or eve itself as not everybody here is on Virgin Media. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2007.12.19 00:53:00 - [10] First thing I did was disconnect the router and put the connection from my PC straight into my router. The problem seems to have resolved itself for now (touch wood). Seems there was a problem with one of the servers in London, which i guess my trafic was going through to reach the CCP servers. The server in question was getting something like 80% packet loss. Although I'm still not sure if that was the problem I'm just happy i can connect for longer than 2 minutes again. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!
Angor The JORG Corporation Terra Incognita.	Posted - 2008.01.17 02:34:00 - [11] Started getting this problem again. This time nearly lost a ship to gate gun fire, disconnecting suddenly, very frustrating. Tracing route to 87.237.38.200 over a maximum of 30 hops 1 6 ms 5 ms 6 ms 10.137.184.1 2 8 ms 7 ms 6 ms bagu-t2cam1-a-v111.inet.ntl.com [80.5.162.45] 3 * * 80 ms bagu-t2core-a-ge-wan64.inet.ntl.com [195.182.175 .13] 4 8 ms 8 ms 8 ms man-bb-a-so-710-0.inet.ntl.com [213.105.174.69] 5 13 ms 14 ms 15 ms 212.43.162.198 6 14 ms 15 ms 14 ms telc-ic-1-as0-0.inet.ntl.com [62.253.185.74] 7 14 ms 14 ms 14 ms tge2-3.fr4.lon.llnw.net [195.66.226.133] 8 16 ms 16 ms 16 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150] 9 15 ms 15 ms 14 ms 87.237.38.199 10 14 ms 16 ms 14 ms 87.237.38.200 Trace complete. My tip to anybody out there is to NOT use Virgin Media for your broadband supplier. _______________________________ [ 2007.06.07 21:07:22 ] FrankyWave > ransom me guys I am joining XElas !!!

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