All Channels  Sell Orders      [ISK6] GÖÑ GÖª Eve Online Hold'Em GÖú GÖá -- EVE's Oldest Gaming Establishment » Click here to find additional results for this topic using Google  Monitor this thread via RSS [?]   Author Thread Statistics | Show CCP posts - 5 post(s) Ruscki Federal Defense Union Gallente Federation 0 Posted - 2012.07.15 01:44:00 - [1] - Quote 00:54:52] Ruscki > your client wont let me do anything right in the middle of two games 00:55:58] EOH Iella > have you tried closing your browser entirely and restarting it? 00:58:38] Ruscki > yes 00:58:43] Ruscki > multi times 00:58:54] Ruscki > loads then freeze after 3 seconds 00:59:09] Ruscki > tired in chrome now in firefox does the same thing 00:59:15] EOH Iella > i'd advise restarting your computer then. usually that fixes everything annoying. :) 00:59:48] Ruscki > already did that 01:00:43] EOH Iella > i'd recomend messaging norrin then. perhaps he knows how to fix it for you. 01:01:22] EOH Iella > you won the 210dt. :) 01:01:58] Ruscki > so i won both then? 01:02:23] EOH Iella > no they're blinding you out on table 11 01:02:31] EOH Iella > but you did win table 13. 01:03:07] Ruscki > well how do i get a refund on the 54m then? 01:03:43] EOH Iella > well, theres no refund as you were playing it. 01:04:14] Ruscki > no thats bs 01:04:27] Ruscki > the client failed not my fualt 01:04:34] Ruscki > and now its working fine 01:04:45] EOH Iella > EOH is not responsable for problems with your computer. 01:04:53] Ruscki > my comp was fine 01:05:02] Ruscki > its called the client not working 01:05:10] Ruscki > everything worked just fine 01:09:33] EOH Iella > i found a manager you can speak with about this, as theres nothing i can do. let me invite him here. one sec. 01:09:57] EOH Icy > hey 01:10:01] EOH Iella > /emote points at icy 01:10:47] Ruscki > yes 01:11:13] EOH Icy > http://www.eohpoker.com/Info/faq.aspx 01:11:20] EOH Icy > What if I disconnect from a game I am playing? You can log back into this website, reload Mavens, and sit back down at the table you were playing at. If you are in the middle of the game, disconnect, and cannot get back on, EOH is not responsible for 01:12:11] Ruscki > so the swoftware you use has errors and what your telling me is im SOL ? 01:12:13] EOH Icy > EOH is not responsible for any games that you may lose. Please keep this in mind before playing games here or on any online service. 01:12:24] EOH Icy > its nto our software, its your connection 01:12:35] Ruscki > it wasn 01:12:43] EOH Icy > if the table went down, everyone would have lost connection, not you 01:12:51] Ruscki > it wasn't my connection it was a flash glitch 01:13:06] EOH Icy > flashglitches are client side 01:13:10] EOH Icy > not server 01:13:22] Ruscki > and then when i tried to reload the 2 tables at one time it kept bringining up the error 01:13:41] Ruscki > and you still havent answered my question then 01:13:46] EOH Icy > well, I'd suggest looking if your flash/browser is up to date 01:14:06] Ruscki > if the client that you use has issue im **** out of luck? you guys dont do anything about it? 01:14:09] EOH Icy > which question, if you are getting refunded 01:14:15] Ruscki > its upto date 01:14:49] EOH Icy > No, you arent getting refunded, and if you feel that there really is something wrong with our service, please support a help ticket 01:16:12] EOH Icy > anything else I can help you with 01:16:16] Ruscki > so you are telling basically sucks to be me and to bad now nothing is going to be happen? 01:16:33] EOH Icy > http://www.eohpoker.com/Info/faq.aspx 01:16:39] EOH Icy > What if I disconnect from a game I am playing? 01:16:58] Ruscki > the client stopped responding i wasn' 01:17:05] Ruscki > wasn't disconnected 01:17:14] Ruscki > wich part of that do you not understand? 01:17:35] EOH Icy > if it stopped responding, it stopped responding on your end, not ours 01:17:38] EOH Icy > thus disconnected 01:17:51] Ruscki > thus the client you gave to us thus on your end 01:18:04] EOH Icy > client, runs on your end 01:18:08] EOH Icy > server, runs on ours 01:18:10] Ruscki > everything else was working fine 01:18:19] Ruscki > the program is the problem 01:18:37] EOH Icy > anyway, if you have an error report you would like to file please submit a support ticket 01:18:39] Ruscki > who is responsible for the program being used EOH 01:18:42] EOH Icy > have a nice weekend 01:18:52] Ruscki > really 01:19:06] Ruscki > ok ill just post this convo all over the internet if you dont mind 01:19:11] Ruscki > and send ccp a copy 01:20:44] EOH Icy > have a nice day 01:22:29] EOH Iella > have a nice day ruscki just a heads up to everyone. If you dont mind loosing because of random crashes then play eoh

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