Cursive
Ars ex Discordia
GoonSwarm
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Posted - 2008.03.14 09:46:00 -
[1]
 Originally by: CCP Prism X
Ryushe pointed me here on #Eve-Dev, talked to Explorer, here be the bullet points.
1. Explorer will not post anything until each and every detail is crystal and smooth. His position doesn't allow him to post any less accurately.
2. Until then the API project isn't our top priority. Not only, but also, due to other project relying on a revamp on it and we don't have resource to waste on inventing the wheel knowing that we'll have to go about re-inventing it.
3. 2Kay's API duties start and end with defects. Not development. But don't take this as the API is dead. It's a temporary solution.
4. Datadump procedure is being revised and moved between departments as it doesn't belong in game development.
5. This is probably the most clear and to-the-point post I've ever posted in official capacity.
How about spending 5 minutes to make the API serve the 902 error code, or HTTP 5xx status codes (being it is 404 is the wrong status code to serve) so your customer base and 3rd party developers don't have to spend hours implementing kludgy solutions to work around the current API downtime?
In the time it took you to speak with someone somewhere and write this reply that could have at least been done...
I realize you guys have a bit of a scramble after this patch, but the lack of communication to the third party devs have cost a lot of people a lot of time without any knowledge or insight as to what is going on. We've all had to operate under the assumption that it was related to the patch and would be up again... sometime and make our apps deal with an API state that presumably didn't exist. (This isn't the normal state for it during it's daily downtime, nor when it has an error.)
Communication. Seriously. A dev shouldn't need permission to make a post a few minutes after the API goes down saying: "Sorry, there was an issue after the patch, we will get to this as soon as possible." At least we know you guys care enough to communicate with us in that case.
CCP is getting a reputation of a company that only acts after it's customers go nuts and never preemptively. Scary.
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