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game frezes at every empire jump gate

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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.01.08 05:04:00 - [1] hello, not sure what information or logs you need but i lag/lock up every time i try to load a stargate grid in empire. this lag/lock up does not happen in 0.0. what logs do i need to get you to fix this problem. this makes empire movement and game play pretty much unavailable. This happens at every empire gate grid i go to. Thank you Jucktar
Ro Bustus Dark Prophecy Inc. Knights Of the Southerncross	Posted - 2008.01.09 05:41:00 - [2] I get this same problem running eve classic. would indeed be nice to know what log this bug is in.
Ro Bustus Dark Prophecy Inc. Knights Of the Southerncross	Posted - 2008.01.10 19:49:00 - [3] Just got a Radeon HD 2600 Pro video card and upgraded to premium,still get this gate lockup.
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.01.11 00:16:00 - [4] still no answer from my petition and i am still seaching the forums. anyone have any ideas?
Atrakus	Posted - 2008.01.11 16:02:00 - [5] I'm having this problem as well - the whole game freezes for as long as 20 seconds, except for the sound, which seems to continue without interruption.
Clansworth Point-Zero SMASH Alliance	Posted - 2008.01.11 17:33:00 - [6] Might want to try a fresh install of the game, it sounds like it may be an issue with an empire gate only item (like the concord, police, sentry guns, or billboard). You may have a corrupted file in there that is crashing the works. Prospector Class
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.01.11 22:07:00 - [7] i guess i will have to try that.
Wolffman North Face Force	Posted - 2008.01.12 23:13:00 - [8] same problem here did the reinstall, same situation as before...
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.01.13 13:35:00 - [9] reinstalled the game and there is the same problem.
Maracuya	Posted - 2008.01.13 22:55:00 - [10] Same issue here reinstall, changing to classic, turning off every graphic/audio setting was useless. Its not performance related it must be something with the client. Anyone had this before the last patch?
VicturusTeSaluto Metafarmers	Posted - 2008.01.15 20:25:00 - [11] I have been getting hard locks as soon as I jump at a stargate.
LS Sledgehammer	Posted - 2008.01.20 17:27:00 - [12] I'm gettin the same problem. Turned everything to minimum settings, turned sound off etc. About 75% of gates lag when jumping through. It's gettin to be a huge pain when chasing WT's. Only thing I've noticed when it happens is the hard drive thrashes.
Glarion Garnier Solar Wind STELLAR LEGION	Posted - 2008.01.20 17:38:00 - [13] I'm getting the same thing. Once one client is going thru a gate all other clients freeze as well. Does not seem to happen every time. Then offcourse all the other freezing things. like loading up character portraits and market. (Cored 2 Duo, GF 8800 GTS, 2Gb Ram, XP pro).. all this is after trinity. I recently deleted log's.. but no chainge). it's like the databases were cut in half of their power or something after trinity.. that's the overall feeling of things. -RonP 2008-
Erik Koenig	Posted - 2008.01.22 02:03:00 - [14] I really wish we could get some sort of response from CCP about this, it seems to be an incredibly common problem.
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.01.22 21:11:00 - [15] ok i got a response from ccp and send them the logs if everyone can do the same thing hopefully they can fix the problem.
Jucktar An Eye For An Eye Rule of Three	Posted - 2008.03.18 00:31:00 - [16] well after 2 months of ccp working on the issue the bug was closed by the automatic by there bug tracker. still no fix and it still happens with the new great patch. ccp your support is poor.
VicturusTeSaluto Metafarmers	Posted - 2008.03.18 07:24:00 - [17] ccp will never fix it, just like they will never fix the issues introduced in 1.1. But hey, the ferox has +1 turret!
Sieg Varheit	Posted - 2008.04.15 13:33:00 - [18] You can use Eve Clean to fix cache problems that cause. Login lag especially hanging on authentication Lag on loading screens Client freezing http://www.eve-racketeers.com/eclean/ Ps. If you find this useful sent me a mail in game :) Sieg
VicturusTeSaluto Metafarmers	Posted - 2008.04.28 02:19:00 - [19] I keep getting hard locks, and it only happens when im jumping or when im sitting on a gate and someone else jumps :(
VicturusTeSaluto Metafarmers	Posted - 2008.05.20 10:21:00 - [20] anyone still having this issue? I'm still getting lockups on gates. Tried just about everything I can think of.
Lulu Latsch	Posted - 2008.05.21 15:28:00 - [21] go to the settings directory of eve and check the file sizes if they are big you found your problem big = mb area
Lulu Latsch	Posted - 2008.05.21 15:29:00 - [22] i have the same trouble there
VicturusTeSaluto Metafarmers	Posted - 2008.05.22 02:27:00 - [23] Originally by: Lulu Latsch go to the settings directory of eve and check the file sizes if they are big you found your problem big = mb area What do you mean?
Lulu Latsch	Posted - 2008.05.22 05:37:00 - [24] Edited by: Lulu Latsch on 22/05/2008 05:38:11 There is a Location where all settings are stored like window positions and stuff like that. This is local in owner settings directory under ccp. Those files are growing to big sometimes. There is one file called user_[Number] which growed over 25mb on my harddisc. After some tests i figured out that this file is loaded after each gate to restore settings. Furthermore i think that some sort of logs are stored within which are deleted after software is closed. But in my case it was not and file kept growing. Imagine if that file reaches 150 mb or more system will complete hang at a certain point. In my case the file was loaded so long that the client kept loosing conection to server. Only that one client of the settings file the other files of other client were not growing. So i think this could be your problem too. Check the size of that setting files.
VicturusTeSaluto Metafarmers	Posted - 2008.05.22 08:56:00 - [25] I have already uninstalled the game, deleted all cache and other files and then reinstalled. I think that would clear it up if the issue had to do with files growing too large.

ISD BH Garik Michaels ISD BH	Posted - 2008.05.22 09:12:00 - [26] Edited by: ISD BH Garik Michaels on 22/05/2008 09:12:40 If anyone who is getting this issue quite consistently can submit a bug report with a DxDiag and a Logserver, it would help the devs in finding the problem. You can find some info here with regards to log files - https://bugs.eve-online.com/help.asp#LogFiles

Tuberider Pothouse Cartel IDLE EMPIRE	Posted - 2008.05.22 10:40:00 - [27] been getting lockups on gates discovered it was ORANGE that was too blame changed to different isp and no lockups (same goes for the other 4 members of my corp with the same problem)
VicturusTeSaluto Metafarmers	Posted - 2008.05.23 07:55:00 - [28] Originally by: ISD BH Garik Michaels Edited by: ISD BH Garik Michaels on 22/05/2008 09:12:40 If anyone who is getting this issue quite consistently can submit a bug report with a DxDiag and a Logserver, it would help the devs in finding the problem. You can find some info here with regards to log files - https://bugs.eve-online.com/help.asp#LogFiles Been there, done that. Just got a broken English response long the lines of "I jump thru gate fine, cant help you."

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