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Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Saint
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Posted - 2008.02.19 15:33:00 -
[1]
If you are getting the error "Incompatible (Protocol)" when trying to connect to Tranquility post Trinity 1.0.2 patch, it is because of this previous patch. To alleviate the problem please visit this news article for further instructions.
 Originally by: Fix for error Incompatible (Protocol) after Trinity 1.0.2 Patch
Due to an unforeseen side-effect of the attempt at compiled code patching back in January it appears that the newly patched Trinity 1.0.2 client was still using the downloaded compiled.code from the hotfix in January, and thus the machonet version number did not match.
If you are getting the error "Incompatible (Protocol)" when trying to connect to Tranquility post Trinity 1.0.2 patch, it is because of this previous patch. To alleviate the problem you need to do one of the following:
- Go into the following directory, and delete the contents:
XP: C:\Documents and Settings\All Users\Application Data\CCP
Vista: C:\ProgramData\CCP
Mac: /Users//Library/Preferences/EVE Online Preferences/p_drive/All Users/Application Data/CCP
Linux: /.cedega/EVE Online/c_drive/Documents and Settings/All Users/Application Data
- If you using a shortcut to launch Eve, you can simply change the case of the link, for example change C:\Program Files\CCP\EVE to C:\program files\ccp\eve
Saint
Community Representative
EVE Online, CCP Games
Email/Netfang |
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CCP Navigator
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Posted - 2008.02.19 15:39:00 -
[2]
Originally by: Yamabast
Im going into all users and I dont see application data in there.
Please make sure you have "Hidden files and folders" checked to display.
You can see this by using the drop down menu and selecting "Tools", then "Folder Options", "View" and finally check "Show hidden files and folders"
Navigator, Community Representative
EVE Online, CCP Games
Email/Netfang |
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CCP Gangleri
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Posted - 2008.02.19 16:25:00 -
[3]
Originally by: Tillsiter
Well here is another funny one .
First of all i have 2 Clients installed . Patched them around 14-15 o clock with the autopatcher .
Patched them one by one in a 5 minute timeframe .
Now when trying to start the first client , i get the Incompatible protocoll message.
Trying to start the second client i can connect to tq .
So i tried copying the second client over the first one . Didnt worked , still the incompatible protocoll message .
And i dont have any of theese folders mentioned in the "hotfix" on my pc . And YES i can see all hidden files and folders :).
Thanks for your time reading this :p
The reason one install works and not the other is most likely that one was affected by the 17th of Jan patch and the other was not. What the workaround posted in the OP does is fix that issue.
If you can not find the Application Data folder under:
C:\Documents and Settings\All Users
then you could maybe try the above posters suggestion and look for it in :
C:\Documents and Settings\All Users\Local Settings
What you should find in ..\Application Data\CCP\EVE is one or more folders that are all safe to delete and will in no way affect your operating system.
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CCP Gangleri
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Posted - 2008.02.19 16:50:00 -
[4]
Originally by: pyr8t
Originally by: Zeus Mallum
im working of windows Vista so
when you say to goto
Vista: C:\ProgramData\CCP
the next file i get after that is
EVE
what am i supposed to do next????????
if i click the hidden files on or off i get the same thing
I'm running VISTA and am having the same problem. Someone must clarify for us right now, do we delete the entire EvE folder, or something else? Because I'm sure I wont be able to run my client if I do this.....
Delete the folders contents, if you check its size you will note that it is not holding a lot of data.
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CCP Gangleri
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Posted - 2008.02.19 17:03:00 -
[5]
Originally by: pyr8t
It says it's 2 Gigs! "102 files, 6 folders....over 2 gigs"
Are you sure you are referring to this path?
C:\ProgramData\CCP
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CCP Gangleri
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Posted - 2008.02.19 17:06:00 -
[6]
Originally by: Natsu Yogeru
Aye same lets see how they goin to fix this Cant even start a new Char not that i want to start all over tho 
A tiny little bit more information might be helpful, there is simply no way for me to take you seriously when you claim to have lost your characters from the server after deleting a folder from your local machine.
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CCP Wrangler
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Posted - 2008.02.19 19:30:00 -
[7]
The news and the OP has been updated with step by step instructions for how to solve this in case you're having this issue. We will also be patching tomorrow which will solve it without deleting any forlders, details for that patch is in the news. 
Wrangler
Community Manager
CCP Games, EVE Online
Email / Netfang
"The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it." |
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CCP Wrangler
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Posted - 2008.02.20 13:54:00 -
[8]
Please continue the discussion in the Trinity 1.0.3 Patch Deployment Feedback Thread. 
Wrangler
Community Manager
CCP Games, EVE Online
Email / Netfang
"The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it." |
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