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When Policy spins into idiocy - What kind of service is this?

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Ayanami Ginaz	Posted - 2008.02.27 21:52:00 - [1] Left game for a couple of months due to RL issues. Resubscribe to game and find that my old alliance no longer exists. My character with implants and all his assets are in 0.0 space and the assets are all in 2 stations (4 jumps from each other). My character is not wealthy nor has many skillpoints (4mill).. her only assets are a mining barge, the ice miners and deep core lasers in the barge, a hauler and a small combat cruiser (T1).. and along with it a bunch of small T1 blueprints she was producing stuff with from the items she mined.. this is all she owns. It is all in 0.0 Coming back to game I find I cannot leave station.. or sell items.. or reprocess.. or fit a ship.. or do anything. In short, im STUCK. I can't kill my character due to the expensive implants in her, cannot clone jump to empire either. So I put in a petition to have my character jumped to an empire station along with at least her hauler or her mining barge. The reply I get back is that im not 'eligible' to get unstuck because I have not been away from the game for 6 months. Now, what part of this makes sense to you folks? A returning customer has the door slammed in his face. The policy is CCP wants to lose 4 more months worth of business to perform an Un-Stuck action. So I reply to this GM that this makes no sense whatsoever and again ask them to move my character to empire because and that for future reference i'd be certain to not resubscribe for 6 months next time I suspend my account to accommodate their policy. I get a very well written, Copy/Paste reply in bureaucratize language (a language related to French, where you can speak a lot of bull but it sounds nice) telling me that if I was unhappy with the way this is handled to submit a complaint about my complaint and sit on my butt while someone else in the bureaucratic food chain manages to delete it or send me yet another canned copy/paste reply. All the while my character remains stuck. So.. what kind of service is this? Should I merely go and dispute the charge on my credit card? Or should i just sell my character to some chinese farmer and start a new toon filthy rich? You be the judge.
Ayanami Ginaz	Posted - 2008.02.27 21:52:00 - [2] Left game for a couple of months due to RL issues. Resubscribe to game and find that my old alliance no longer exists. My character with implants and all his assets are in 0.0 space and the assets are all in 2 stations (4 jumps from each other). My character is not wealthy nor has many skillpoints (4mill).. her only assets are a mining barge, the ice miners and deep core lasers in the barge, a hauler and a small combat cruiser (T1).. and along with it a bunch of small T1 blueprints she was producing stuff with from the items she mined.. this is all she owns. It is all in 0.0 Coming back to game I find I cannot leave station.. or sell items.. or reprocess.. or fit a ship.. or do anything. In short, im STUCK. I can't kill my character due to the expensive implants in her, cannot clone jump to empire either. So I put in a petition to have my character jumped to an empire station along with at least her hauler or her mining barge. The reply I get back is that im not 'eligible' to get unstuck because I have not been away from the game for 6 months. Now, what part of this makes sense to you folks? A returning customer has the door slammed in his face. The policy is CCP wants to lose 4 more months worth of business to perform an Un-Stuck action. So I reply to this GM that this makes no sense whatsoever and again ask them to move my character to empire because and that for future reference i'd be certain to not resubscribe for 6 months next time I suspend my account to accommodate their policy. I get a very well written, Copy/Paste reply in bureaucratize language (a language related to French, where you can speak a lot of bull but it sounds nice) telling me that if I was unhappy with the way this is handled to submit a complaint about my complaint and sit on my butt while someone else in the bureaucratic food chain manages to delete it or send me yet another canned copy/paste reply. All the while my character remains stuck. So.. what kind of service is this? Should I merely go and dispute the charge on my credit card? Or should i just sell my character to some chinese farmer and start a new toon filthy rich? You be the judge.
Hidden Path	Posted - 2008.02.27 21:57:00 - [3] you can undock in the ship you are currently in, even if it is just a pod. if you have trade range skills at least at lvl1 you can sell your items in those stations you can not dock anymore while being in the same system. honestly, you have ways to move on, even though limited and probably not getting all your stuff with you. you are not as stuck as you think.
Hidden Path	Posted - 2008.02.27 21:57:00 - [4] you can undock in the ship you are currently in, even if it is just a pod. if you have trade range skills at least at lvl1 you can sell your items in those stations you can not dock anymore while being in the same system. honestly, you have ways to move on, even though limited and probably not getting all your stuff with you. you are not as stuck as you think.
Korran Minare Gallente Spaced Cowboys	Posted - 2008.02.27 22:01:00 - [5] or try shuttling back to empire and contract someone to haul your stuff in?? Originally by: Korran Minare what would you put on space pizza anyway???? Support Flagships
Haks'he Lirky Dominion Imperium	Posted - 2008.02.27 22:01:00 - [6] not that I dont understand your plight, but shouldnt you have moved your character to a safe station before you decided to leave the game those months ago? If you were unable to do so and support regulations do not allow you to fix it then is it not your role to swallow your loss and jump clone the guy to empire? Or sell the char like you mention, even though I doubt you would get alot. You could also chat up the guys who own the station now and ask for some lenience, this is after all a multiplayer game.
Ayanami Ginaz	Posted - 2008.02.27 22:01:00 - [7] Edited by: Ayanami Ginaz on 27/02/2008 22:03:26 Getting podded means losing my implants. Losing all the assets in 0.0 means i'd be in empire with no implants, no isk, no ships and royally screwed. ..and all that because of a technicality. I gave them my business 4 months too early. the irony of it. edit: it'd take a whole week to get some response from the alliance that's there now.. and the chances of a carrier jump to empire are non-existent as my toon barely has a mill isk on her account. all her assets are on her ships.
Korran Minare Gallente Spaced Cowboys	Posted - 2008.02.27 22:01:00 - [8] or try shuttling back to empire and contract someone to haul your stuff in?? Originally by: Korran Minare what would you put on space pizza anyway???? Support Flagships
Haks'he Lirky Dominion Imperium	Posted - 2008.02.27 22:01:00 - [9] not that I dont understand your plight, but shouldnt you have moved your character to a safe station before you decided to leave the game those months ago? If you were unable to do so and support regulations do not allow you to fix it then is it not your role to swallow your loss and jump clone the guy to empire? Or sell the char like you mention, even though I doubt you would get alot. You could also chat up the guys who own the station now and ask for some lenience, this is after all a multiplayer game.
Ayanami Ginaz	Posted - 2008.02.27 22:01:00 - [10] Edited by: Ayanami Ginaz on 27/02/2008 22:03:26 Getting podded means losing my implants. Losing all the assets in 0.0 means i'd be in empire with no implants, no isk, no ships and royally screwed. ..and all that because of a technicality. I gave them my business 4 months too early. the irony of it. edit: it'd take a whole week to get some response from the alliance that's there now.. and the chances of a carrier jump to empire are non-existent as my toon barely has a mill isk on her account. all her assets are on her ships.
Pantaloon McPants	Posted - 2008.02.27 22:02:00 - [11] It doesnt really sound like your stuck, just find the nearest NPC station and make a run for it before/after dt or whenever you think its quiet out there. Stuck is when you cant log into eve because Jita node has overloaded, this is when they move you. The way you talk about it its like your asking for a free get out of jail ride because you just came back to the game?
Jameroz Art of War	Posted - 2008.02.27 22:02:00 - [12] Or you could just buy a shuttle from the market and fly back to empire. Sure there are risks, but you knew that when you came to 0.0. You can do courier contract to get someone else move your stuff or item exchange contract to sell them. Why can't you clone jump, because you don't have a clone to jump to? Who's fault is that? If you're lazy just join corp in the alliance that owns the station now. No need to get GM to move you. Especially I wouldn't let them move any assets for you. That's just not how Eve works.
Pantaloon McPants	Posted - 2008.02.27 22:02:00 - [13] It doesnt really sound like your stuck, just find the nearest NPC station and make a run for it before/after dt or whenever you think its quiet out there. Stuck is when you cant log into eve because Jita node has overloaded, this is when they move you. The way you talk about it its like your asking for a free get out of jail ride because you just came back to the game?
Jameroz Art of War	Posted - 2008.02.27 22:02:00 - [14] Or you could just buy a shuttle from the market and fly back to empire. Sure there are risks, but you knew that when you came to 0.0. You can do courier contract to get someone else move your stuff or item exchange contract to sell them. Why can't you clone jump, because you don't have a clone to jump to? Who's fault is that? If you're lazy just join corp in the alliance that owns the station now. No need to get GM to move you. Especially I wouldn't let them move any assets for you. That's just not how Eve works.
Ghengis Tia	Posted - 2008.02.27 22:05:00 - [15] I seem to remember reading something that if a player wants to take a break, they can come back at any time. For whatever reason they want to come back is irrelevant, if you pay then you can play! I would like to see the policy that prevents you from being able to use your character, at first glance, this seems to be a crock. The time invested in advancing a character is of great value, to not be able to make use of that value is theft.
Ghengis Tia	Posted - 2008.02.27 22:05:00 - [16] I seem to remember reading something that if a player wants to take a break, they can come back at any time. For whatever reason they want to come back is irrelevant, if you pay then you can play! I would like to see the policy that prevents you from being able to use your character, at first glance, this seems to be a crock. The time invested in advancing a character is of great value, to not be able to make use of that value is theft.
Aprudena Gist Caldari GoonFleet GoonSwarm	Posted - 2008.02.27 22:07:00 - [17] please put up a firesale contract and advertise it in local :)
Haks'he Lirky Dominion Imperium	Posted - 2008.02.27 22:08:00 - [18] Originally by: Ayanami Ginaz edit: it'd take a whole week to get some response from the alliance that's there now.. and the chances of a carrier jump to empire are non-existent as my toon barely has a mill isk on her account. all her assets are on her ships. Mate, this is eve, take responsibility of your own dilema and solve it. If you give up before you even try then you might as well clone jump to empire and rebuild you riches with lvl 1 mission grinding.
Valeo Galaem New Eden Advanced Reconnaissance Unit	Posted - 2008.02.27 22:08:00 - [19] It might be a long shot, but try contacting the CEO of whichever corp owns the station to get temporary blue status for a day or so, long enough to move your stuff out without getting shot at. Thar be Pirates You are not authorised to hack into CONCORD's mainframe Your Wallet has been emptied! CONCORD Encryption Methods
Sean Dillon Caldari Metafarmers	Posted - 2008.02.27 22:10:00 - [20] your best bet is to join a corp thats part of the owner alliance
Khandara Seraphim	Posted - 2008.02.27 22:10:00 - [21] This is stupid, you're making it sound like you're being left with no choice but to lose everything. This is dumb for two reasons. FIRST, you aren't being forced to do anything. As numerous others have said you can undock and make a run for it whenever. Your whining about how far you are from empire is silly. SECOND, who cares if you die? this is EVE people get podded all the time. If your isk situation is so dire that you can't afford a new set, WHAT WERE YOU DOING WITH IMPLANTS IN 0.0 IN THE FIRST PLACE? Worst case scenario here has you writing off every last thing you currently own and guess what, you still have a 4 million sp jump on the other newbies. You'll be back in business in no time. isk is easy to make, stop crying and get back to work. You'll have a new set of gear in no time.
Haks'he Lirky Dominion Imperium	Posted - 2008.02.27 22:11:00 - [22] Originally by: Ghengis Tia I seem to remember reading something that if a player wants to take a break, they can come back at any time. For whatever reason they want to come back is irrelevant, if you pay then you can play! I would like to see the policy that prevents you from being able to use your character, at first glance, this seems to be a crock. The time invested in advancing a character is of great value, to not be able to make use of that value is theft. If you leave your character in the crapper then you get to save him from the crapper when you come back. At first glance his situation is less perilous than for any normal 0.0 inhabitant, leave your character in 0.0 for a few months and your in trouble, it's not ccp's duty to bail people out.
Cipher7	Posted - 2008.02.27 22:12:00 - [23] You're not "stuck" you're just unwilling to lose anything on your way back to empire. Thats not Eve. Now if you couldn't set your clone to empire, couldn't buy a new clone, THEN I'd say you were actually stuck. Your implants are no concern, lots of people lose implants, why not you? What are you, special? Everybody else can lose imps but you need to be teleported to highsec to keep em? "Hello? Devs? This is BoB. Listen, our alliance is getting its butt kicked here and I was wondering if there was anyway we could have you guys teleport our 8 Titans somewhere else, because they're currently stuck. Oh by the way, I have some +5 implants on both Shrike and SirMolle so if you could move those two characters to Oursalaert that'd be great." Umm NO. If you're smart you'll put everything up on sell order, and make a break for it right after DT in a shuttle, %90 chance you'll make it without losing anything. And if you lose your stuff on the way, well then welcome to EvE and have a speedy recovery in empire.
Hamfast Gallente	Posted - 2008.02.27 22:16:00 - [24] I would guess that GM's have a limited set of guidelines they are required to stay within... Try escalating your request to their bosses... If that fails, Email Wrangler, he can fix anything --------*****-------- It takes 43 muscles to frown and 17 to smile, but it doesn't take any to just sit there with a dumb look on your face.
AndrewRyan	Posted - 2008.02.27 22:21:00 - [25] Originally by: Valeo Galaem It might be a long shot, but try contacting the CEO of whichever corp owns the station to get temporary blue status for a day or so, long enough to move your stuff out without getting shot at. Sadly EVEs to **** up for this, 8 out 10 EVE players would say "yes its cool move your stuff" then wait for the dude to undock and shoot them and go "hahahahaha lolololloloolol pwned lolololololol" Originally by:** Malcanis Seriously, have you ever actually pressed F1 with something other than an asteroid locked?
Kyra Felann Gallente Noir.	Posted - 2008.02.27 22:56:00 - [26] You're not "stuck" at all. I wouldn't expect CCP to intervene.
Dirk Magnum Spearhead Endeavors	Posted - 2008.02.27 23:00:00 - [27] Edited by: Dirk Magnum on 27/02/2008 23:06:20 Originally by: AndrewRyan Originally by: Valeo Galaem It might be a long shot, but try contacting the CEO of whichever corp owns the station to get temporary blue status for a day or so, long enough to move your stuff out without getting shot at. Sadly EVEs to ****** up for this, 8 out 10 EVE players would say "yes its cool move your stuff" then wait for the dude to undock and shoot them and go "hahahahaha lolololloloolol pwned lolololololol" He won't know unless he tries. But going afg for months in 0.0 is a bad idea to begin with, and the OP should have known that if he was involved with 0.0 ops. CCP shouldn't intervene in this case. It would be the start of the slippery slope towards petitions for moving anyone out of any station for any reason. Imagine: Are you a low SP character and there are war targets outside? "Bawww CCP please move me somewhere safer." Lame. Yes, you pay to "play". Just don't forget that "play" doesn't mean the same thing in the dark world of Eve that it does in carebear MMOs. Here you are subject to constant harassment and peril, which is just Eve-Online working as intended.
Roy Batty68 Caldari Immortal Dead	Posted - 2008.02.28 00:01:00 - [28] Originally by: Ayanami Ginaz ... So I put in a petition to have my character jumped to an empire station along with at least her hauler or her mining barge. The reply I get back is that im not 'eligible' to get unstuck because I have not been away from the game for 6 months. ... Isn't this just part of the 0.0 risks? Why should anyone get special attention in these sort of cases, even if they've been away from the game for 6 months? Sig removed, inappropriate content. If you would like further details please mail [email protected] ~Saint
Adarr Caldari g guild Imperial Republic Of the North	Posted - 2008.02.28 00:10:00 - [29] Just start playing "Push It To The Limit" from the Scarface soundtrack, and make a run for it.
Dirk Magnum Spearhead Endeavors	Posted - 2008.02.28 00:13:00 - [30] Edited by: Dirk Magnum on 28/02/2008 00:16:10 Reds were logging on into the outposts in FAT and 25s months after BoB had taken possession of them. I don't recall them ever complaining. I'm sure BoB guys will be logging on into those stations for months to come too, even though they are now in red hands. But here's another question, why was the OP in 0.0 without a jump clone? edit: I'm sure some of those reds in Catch were just people logging on into a JC to check out the local status, but still. At this time last year I logged on into a TCF station even though I was no longer in the corp that was blue to them. I had to fly a Reaper out of there back to the NPC station in Curse that had served as my old corp's HQ.

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