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Thread Statistics | Show CCP posts - 3 post(s) |
Silvenoshi
Nuclear Productions
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Posted - 2008.06.23 05:37:00 -
[1]
*FLASH*
I have spoken with Limelight Networks. They informed me it is a hardware issue, not a software problem. They deal with the actual transmission of packets. They refered me to Global Crossing. I just spoke with one of their representatives. I was informed that the actual line and servers/routers that assist in the crossing have been experiancing problems. Specifaclly one set of servers/routers. At this moment technicians are working on fixing this server/router. The latest information (aprox. 45 mins. old) is that they may have to replace the server/router. I was assured this problem will be fixed in the next few hours.
I was told the reason this problem has taken so long to fix is because "normal" traffic is not being affected. There is intermitent drops in the server/router response time, IE latency. Surfing the web, you would not notice the problem because your computer would just resend the information. In the case of online games, the drop woud disconect you from the game. The problem was reported to Global Crossing about 22 hours ago.
I hope this helps all those annoyed or aggrivated by these connection problems.
Silven
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Silvenoshi
Nuclear Productions
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Posted - 2008.06.23 05:41:00 -
[2]
The problem lies in the server/router on the London side of the trans-atlantic crossing.
Silven
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Silvenoshi
Nuclear Productions
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Posted - 2008.06.23 06:17:00 -
[3]
I have been working on pinging the different IP's that correspond with the Node that is defective. It seems that is is up and running again. I am no longer recieving any packet loss across the board.
If you are having issues and know how to trace, look for the packet loss. Remember, one Node can have many IP address as IP's are software and not hardware based when dealing with a backbone.
Silven
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Silvenoshi
Nuclear Productions
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Posted - 2008.06.23 06:39:00 -
[4]
The reason for this is because the trafic becomes so heavy at that time. It is a compounding factor. More requests equals more drops by the server.
BTW, I am no GM!
Silven
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