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Author	Thread Statistics \| Show CCP posts - 6 post(s)

CCP Lingorm C C P	Posted - 2008.09.03 00:27:00 - [1] Please try clearing your cache and log in again. If that fails please file a petition to get this sorted.


CCP Lingorm C C P	Posted - 2008.09.03 00:45:00 - [2] You can find the Cache in the following location in Windows XP c:\documents and Settings\<username>\Local Settings\Application Data\CCP\EVE\<a really weird foldername> Inside the really weird folder is a folder called Cache, rename it to cache.old (or similar) and try restarting your client. The Local Settings and Application Data folders are hidden so you will have to tell windows to let you see them. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader Originally by: Lord Fitz Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.


CCP Lingorm C C P	Posted - 2008.09.03 01:06:00 - [3] OK, now rename the settings folder (in previously listed location) and try again. .... will await your reply. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader Originally by: Lord Fitz Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.


CCP Lingorm C C P	Posted - 2008.09.03 01:18:00 - [4] OK, you will have to file a petition (via the website) and see if the technical GM's can help. I would suggest starting LogServer and capturing a log of the client as it fails to start and sending that in with the petition. Sorry i could not be more help. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader Originally by: Lord Fitz Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.


CCP Lingorm C C P	Posted - 2008.09.03 01:24:00 - [5] In your C:\Program File\CCP\EVE directory is a file called LogServer.exe. Run it start a new log, then start EVE it will capture a large amount of debug information for us to look at what is happening. Close EVE and then save the Log File and zip it up and attach it to the Petition. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader Originally by: Lord Fitz Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.


CCP Lingorm C C P	Posted - 2008.09.03 02:12:00 - [6] Glad you got it running. Could you please submit the captured log file as a bug report rather than a petition so we acn look into what was happening. CCP Lingorm CCP Quality Assurance QA Engineering Team Leader Originally by: Lord Fitz Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.

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