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Disabling ghost training - the blog edition

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Author	Thread Statistics \| Show CCP posts - 6 post(s)
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.14 08:30:00 - [1] Originally by: Delos Korelian Originally by: Jinx Barker ... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit. Aint that the truth Qft
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.14 20:48:00 - [2] Edited by: NereSky on 14/10/2008 20:51:02 Looks in after last post from this morning - still notes no CCP response - i still assume that their heads are still buried in the sand possibly getting their 'Teflon' coated T-Shirts resized after putting on weight from sitting on their posteriors all yr round pocketing our subs. Oh and dare i say that maybe CCP should rename their Company Logo from 'We care more We work harder' to 'We couldnt care less, Talk to the hand'
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.14 23:25:00 - [3] Originally by: CCP t0rfifrans The bug that became a feature On Monday, we released news that we are disabling äGhost Trainingô, the ability to train characters on inactive accounts. This resulted in strong reactions from the community as many people were routinely making use of it. We explained the matter in more detail and pointed out that this had been a bug in the original game code. Those of us who were involved in the process of making the decision and communicating it to the community did not realize this bug had been so accepted as a feature that it was listed as such in our own documentation on our own website. How can we not know whatæs in our own documentation? Well, to be frank, it was a case of insufficient communication on our part between various teams û a regrettable mistake and hard lesson to learn at the expense of the trust youæve placed in us. Thereæs no way to spin it and we wonæt add insult to injury by trying to do so. It was a mistake on our part and for that we sincerely and humbly apologize. Many would hope that in light of this we will decide not to cancel ghost training and keep it active as an option but weære cannot to do that. EVE is already one-of-a-kind in allowing players to progress their characters through offline skill training. We stand by our policy that if you want your character to progress in EVE, you should pay the subscription fee. The fact that so many people have been able to do so for several years was our own oversight. We know this change, and our misstep in telling you about it, has created some discontent and we hope that over time we can prove our committment to make EVE better than ever for you will be evident as you enjoy the fruits of our labor. Torfi Your reasoning is sound but the damage you have done and 'continue' to do is beyond repair while this ghost training never affected me personnally i can see why people are upset/angry its just another 'you dont care nerf' How many teeth do you want to proverbially kick in before you get the message 'do something with your customer service' i cannot believe you waited this long to post a reply Bring back the days when CCP cared about its player base
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.15 07:14:00 - [4] Originally by: NereSky Originally by: Delos Korelian Originally by: Jinx Barker ... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit. Aint that the truth Qft I thnk ill get this printed on a T Shirt :)
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.15 07:54:00 - [5] Originally by: Jaxxon Voers Originally by: Lerand Gaunt Edited by: Lerand Gaunt on 15/10/2008 06:53:50 I got to admit, I am surprised. I hadn't yet seen this much emo-whining, alt-posting pretending to be another player and blatant stupidity. I were under impression that WoW had gathered most of these whinekids but this sadly proves us that there are those in EVE also. There is only one thing I can say to this: Thank god they are quitting now. Or atleast some are, most just shout forums trying to prove their point of view with broken or just plain stupid reasoning (Hello! WoW / EQ / whatever allows you to have up to X characters / server but you still can only use 1 at a time. Brains, where are you?). I WILL NOT be cancelling any of my accounts and am happily awaiting the time when I see less zero-reason-whiners in forums (as well as and in game). Edit: corrected some typoes Considering that many of the people most offended by this latest CCP fiasco are people with 4+ more years of Eve experience than you, maybe you should be concerned after all. After all, its all of the long-term hardcore players that have held this game together over the years, and I see a lot of 4-5 year players posting some seriously heated stuff in this thread. And its not the nerf, its the way its been handled that seems to have most of the adults in the room ****ed. One year in Eve isnt particularly impressive to most of us, and your post is extremely offensive to me personally. Many of the posts in this thread are well reasoned and bring up very legitimate questions and concerns. I personally couldnt care less about ghost training, one way or the other. I have used it a few times over the years, but I am not bound to it. What I think will be a spear in the side of Eve is the fact that there is now much less incentive to renew an expired character. Someone earlier in the thread stated it well...since the 'old guard' devs and GM's left, the Eve universe has been a much less interesting and fun place to play. We used to get snowball launchers and Jove attacks, now we get price increases and the nerf-bat. Jaxxon, Lerand will learn when he gets a few more years under his belt and experiences CCP customer service and gets his teeth kicked out time and time again, At this moment people like him whine against the whiners not realising one day when hes had enough and complains noone in CCP will listen and then out of desperation go's to the forums to get support only to find the newer guys are brandishing the i dont care stick. The issue doesnt affect me either but i can see many people affected by it and sympathise and i can also see this is another attempt at CCP at subverting a game they once cared about to the levels of WOW CCP have now removed themselves from the game that much i doubt they even play it any more concentrating of the pretty packaging ather than serious issues that have affected the game since my Eve day one, They dont even interact any more with the player base apart from copy pasting petition refusals and accepting staff complaints they refuse to update you about or even confirming reciept. Another brilliant way of keeping the player base and subscribers happy - well done CCP
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.15 08:57:00 - [6] Originally by: Sandze It is interesting that CCP CEO thinks of this situation? Or they have hidden topic specially from his attention? Hes to busy jumping up and down on the rug to make space for this to be swept under :) as time go's on that rug is getting harder to hide things under even with Ark's help
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.15 20:33:00 - [7] Originally by: NereSky Originally by: NereSky Originally by: Delos Korelian Originally by: Jinx Barker ... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit. Aint that the truth Qft
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.15 23:56:00 - [8] Originally by: Vietone When was it ever encouraged? Did CCP ever say "Hey, while your training that 34 day skill, you can leave your account inactive and not play or pay us. Have Fun when you come back!!!. No they never advertised this remotely in anyway or encouraged it.
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.16 21:53:00 - [9] Originally by: NereSky Originally by: NereSky Originally by: Delos Korelian Originally by: Jinx Barker ... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit. Aint that the truth Qft
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.16 23:33:00 - [10] Originally by: Corwain As this hundreds page thread is clearly demonstrated CCP doesn't care about complaints on the forums, so I thought I'd grow the thread and at the same time discuss what the best way to get a message to them (aside from permanantly cancelling the accounts that I've been letting lapse now and then to train month long skills.) Email? Snail mail? Create a complaint petition? What do you guys think is the most effective way to complain in addition to cancelling accounts? There is no effective way to complain unfortunately, i recently complained about a GM and all you get told is that they will forward the complaint to the 'leads' however you wont be told a)its received by the leads b) no confirmation that its actually looked at (although i was assured it will be) c) No feedback (i wasnt expecting to here whether any punitive measures would be done) but i would have expected to hear whether the complaint was 'upheld' or 'overturned' but i wont even get that, So in short put a complaint in (in the form of a petition) but thats all u can do as u wont here anything else. I believe that complaints received will never see the light of day and get buried under a Rug.

NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.18 09:22:00 - [11] Originally by: Chani Fedaykin it is plain pathetic to lock the voting thread in the assembly hall forum with the reason to keep the discussion in this thread. these two threads have two different purposes - as well as a different audience per se... very good crm ccp :P I think its absolutely disgusting locking a voting thread - removing non vote posts yes but locking the thread o.0 I was under the impression it was the players opputunity to be able to vote on issues Its irrelevant whether the topic is agreed or not - but this clearly shows CCP's attitude in ignoring issues and sweeping them under the the 'magic' rug
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.18 09:59:00 - [12] Originally by: killerco Good move on the switching off the training for accounts that does not pay! Well done! It wasn't fair too those who pay money too play and train! 'Blinkered view' 4tl You need to look at the bigger picture, firstly i dont ghost train but i dont agree about CCP's decision for the following reasons clearly explained throughout this thread. You make it sound as though players are on a free ride with Ghost training well tbh they are not they still pay subs and its those subs CCP will lose and if CCP lose income then so does the game and if the game loses income so we lose the shiny updates etc A lot of players tend to go on various breaks for various reasons , business holidays and basically having a rest from the game they either stop their sub while away (lets say on a 6 wk business trip) setting a lon skill say 45 days, they dont log in so they are not enjoying the game play but the 'ghost training' ensured on their return and reactivation of the account that horrible skill was completed. Maybe 1 month sub lost out of 12 - ccp have still received 11 months of subs, You say its unfair - how can it be the player isnt playing the game for free - just away from home for a month or so, the player may even forget to renew the subscription before going on holiday at least the skill continues to be trained. Examples of why its a bad idea scrapping the ghost training can be found everywhere, whether ghost training affects the individual or not is irrelevant but you have to see past what affects 'you' but what affects the game ie less subs coming in - accounts cancelled = less money coing in Less money coming in = cutbacks Cutbacks = 'Killerco' complaining about service which has been reduced because 'Ghost training' was removed
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.18 10:32:00 - [13] Originally by: Xeronn no response eh? CCP ghosttrained Ignore VIII all this years? Possibly, or just burying their heads in the sand, hoping it will blow away again, but theres only so many times they can do this and each time someone else leaves, Locking the 'voting thread' in the assembly hall hasnt helped much imo another example of CCP not caring even though they advertise a logo of 'We care more we work harder' http://www.ccpgames.com/ Well they have proven they dont care and also proven they work harder at not caring :)
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.18 19:02:00 - [14] Originally by: NereSky Originally by: Delos Korelian Originally by: Jinx Barker ... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit. Aint that the truth Qft
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.18 20:19:00 - [15] Originally by: Tobin Shalim Originally by: Zanquis they are basically trying to hide this thread and hope it goes away, kinda like they quickly shoved this change out the door with a half baked poorly thought out announcement which offended our intelligence. I believe I read somewhere that ccp is not going to reverse this decision and they fully expect the backlash to subside and be forgotten, then business as usual. aren't they still getting backlash and bad PR over the whole t20 incident? if that's really their plan, they need to reevaluate it, because from what i've seen, the Eve playerbase doesn't forget things like this. They dont care m8 T20 still works for them - they have created a 'inetrnal affairs' dept where they dont divulge complaints nor do they even tell you a complaint is even looked at, its all lip service tbh This issue will be washed away but not forgotten, wouldnt suprise me if they are running bets as to how long this thread go's on for
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.20 18:21:00 - [16] http://oldforums.eveonline.com/?a=topic&threadID=896079 Nice to see that GM Applebabes decision to lock the thread has been overturned, 1 small step in many more expected
NereSky Gallente Trinity Nova Trinity Nova Alliance	Posted - 2008.10.23 20:32:00 - [17] Dev Blog was pants then - absolutely all take and no give yet again - bullcrap i say utter bullcrap

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... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit.

... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit.

... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit.

... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit.

... ever since the "old" guard of the developers left active EVE online roles CCP customer service, CCP customer attunes, and general CCP attitude toward its player base has gone to shit.