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Thread Statistics | Show CCP posts - 22 post(s) |
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CCP Navigator
C C P
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Posted - 2008.10.28 13:17:00 -
[1]
Hello Capsuleers
We're experiencing network issues causing lag and connectivity problems in EVE. Our Operations team are working on this and we'll bring you updates in our forum thread as fast as we get them!
Please keep all comments and queries in this thread.
Navigator
Senior Community Representative
CCP Hf, EVE Online
Email / Netfang
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CCP Navigator
C C P
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Posted - 2008.10.28 13:25:00 -
[2]
Please use this thread for information purposes. Spam replies will be deleted.
Navigator
Senior Community Representative
CCP Hf, EVE Online
Email / Netfang
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CCP Navigator
C C P
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Posted - 2008.10.28 14:35:00 -
[3]
We initially discovered an issue with the CPU load on the Cisco Switch following downtime, this issue is now fixed, however there is a secondary issue giving us a packet loss on our load balancer. We are working to fix this now and will update you all as soon as possible.
Navigator
Senior Community Representative
CCP Hf, EVE Online
Email / Netfang
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CCP Wrangler
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Posted - 2008.10.28 14:41:00 -
[4]
 Originally by: BlackDeej
Please sort it ASAP guys
All coffee breaks are cancelled until it's sorted. 
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Mindstar
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Posted - 2008.10.28 16:24:00 -
[5]
We have found the source of our network issue, and it is something that requires taking Tranquility offline momentarily to fix. We will take the server down for a 30 minute downtime, starting at 16:50GMT.
We estimate Tranquility will be open again at approximately 17:20GMT.
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CCP Wrangler
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Posted - 2008.10.28 16:51:00 -
[6]
Originally by: Frank Doberman
CCP, why have you shut down the server?, I was playing just fine with no problems at all, "my logs show nothing" 
Because our logs showed something. 
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Mindstar
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Posted - 2008.10.28 17:35:00 -
[7]
The server is starting now - we had one start up issue at 1720, but that is fixed.
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CCP Wrangler
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Posted - 2008.10.28 18:16:00 -
[8]
The Tranquility reboot did not fix the network issue, our Operations team is looking into it and we'll give you more information as soon as we have it. |
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CCP Wrangler
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Posted - 2008.10.28 19:27:00 -
[9]
There's not much we can say at this point, our network guys are working on it and they're closing in on the problem. |
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CCP Wrangler
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Posted - 2008.10.28 19:34:00 -
[10]
Originally by: eVeKiSs
Originally by: CCP Wrangler
There's not much we can say at this point, our network guys are working on it and they're closing in on the problem.
Yay after 39 pages.. More guys more!!.... We might get another reply at 7x pages
Well, we can't really post an update when there isn't one. It'd be "still no news" closely followed by "nothing yet" and five minutes later "nothing to report now either" and so on. |
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CCP Wrangler
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Posted - 2008.10.28 20:07:00 -
[11]
The network guys are still looking into it, what they're basically doing right now is making a plan for what actions to take and how to do it. There's no ETA on how long it may take to fix this, but as I've said before, when I have the news you will get it. Not immediately since it takes a while to write things down, but as fast as I can write it at least. |
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CCP Wrangler
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Posted - 2008.10.28 20:28:00 -
[12]
Our network guys are currently working on a solution. Meanwhile, Mindstar came into the office and waved a golf club around, I'm taking that as a good sign while ducking.
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 20:32:00 -
[13]
Originally by: Mr Daytrading
how about a special bonus to all the diehard eve players that are missing income right now... I could have made 300m in the 5 hours i aint logging into eve because im fed up with waiting at a gate for 3 min to jump trough and then realise that i need to reboot eve to fix it...
Yes u got it right im not satisfied with the product im experiance now for witch i payed for 
And we apologize for that. We're doing everything we can to fix this issue, and fix it as quickly as possible. |
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CCP Wrangler
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Posted - 2008.10.28 20:33:00 -
[14]
Originally by: Exquisite Luxury
Originally by: Exquisite Luxury
Originally by: CCP Wrangler
Our network guys are currently working on a solution. Meanwhile, Mindstar came into the office and waved a golf club around, I'm taking that as a good sign while ducking.
"A golf club"? So thats what you call his... that long huh
"ducking" so thats what you call it.... 
You guys have some dirty minds and should all have your brains washed with soap! |
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CCP Wrangler
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Posted - 2008.10.28 20:53:00 -
[15]
Originally by: Char PLA
ccp just to tell ya your loosing....
we are closer to 100 pages then you are to finding the problem, maybe take a break on the 9th and take a look in the server room eh?
love you guys
We have people on location in London working on this as well as people in the Reykjavik office.
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 21:10:00 -
[16]
This is mainly an issue on our end I believe. There appears to be some general internet issues as well tonight but they shouldn't be affecting that many people. Our network guys are working on a possible fix for this, but we'll just have to wait and see how it goes. |
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CCP Wrangler
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Posted - 2008.10.28 21:27:00 -
[17]
Tranquility will be taken down for a second unscheduled downtime at 21:40 GMT. We expect it to be back up and running at approximately 22:10 GMT.
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 22:53:00 -
[18]
We apologize for the inconvenience caused by the issues tonight, we had problems with our core switch causing network communication issues which we have worked around and Tranquility is now up and running. We have experts looking into the problem to find a solution and meanwhile we are monitoring the server around the clock. Once the experts have found a solution we will inform everyone on exactly what happened, what the problem was and the resolution to these problems through a dev blog or a similar venue.
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 23:05:00 -
[19]
Originally by: Kurt Ambrose
Edited by: Kurt Ambrose on 28/10/2008 23:03:49
page 75
edit: 
Ha Ha!
Couldn't help myself... 
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 23:13:00 -
[20]
Originally by: Leumas Kharzim
Originally by: CCP Wrangler
Originally by: Kurt Ambrose
Edited by: Kurt Ambrose on 28/10/2008 23:03:49
page 75
edit:
Ha Ha!
Couldn't help myself...
Nice.
We make fun of you, might as well make fun of us.
You... make fun of... me?
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Wrangler
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Posted - 2008.10.28 23:21:00 -
[21]
Originally by: Checkis Khan
Originally by: Checkis Khan
Originally by: DRAXOW
75 come on
LOL, I think Wrangler likes to see how many lame attempts we can put up in order to achieve something as pathetic as page 75 - so he went and turned off "Page length" - so this page 74 will be infinitely long :D
LOL, I was wrong ... again ;)
I will request to have that feature put in...
Wrangler
Community Manager
CCP Hf, EVE Online
Email
Reducing lag in EVE: The Jita Conundrum - StacklessIO or: How We Reduced Lag - Such Stuff As Dreams Are Made On - EVE64 - My node was equipped with the following... |
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CCP Mitnal
C C P
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Posted - 2008.10.30 03:27:00 -
[22]
Yes, Tranquility is down and we're currently working on it.
Mitnal
Community Representative
CCP Games, EVE Online
Email / Netfang |
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