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        | Author | Thread Statistics | Show CCP posts - 47 post(s) | 
      
      
        |  CaileanOCT
 Battlestars
 S E D I T I O N
 
 1
 
 
       | Posted - 2012.05.19 10:54:00 -
          [181] - Quote 
 Praise the internetzspaceship jeebus! I think my client just made it to the point where the fail-Launcher is resuming the download after my **** poor connection breaks, instead of corrupting the patch a starting over.
 
 Results pending.
 
 EDIT:
 
 Repair tool and Launcher are still borked. Back to the drawing board...
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        |  Bao Gong
 Missi Inquisitionis
 
 2
 
 
       | Posted - 2012.05.22 03:32:00 -
          [182] - Quote 
 For the ones who will need to patch manually :
 click on it at/after downtime
  
 http://cdn1.eveonline.com/376528/EVE_Online_369870-376528_win.zip
 or
 http://content.eveonline.com/376528/EVE_Online_369870-376528_win.zip
 
 
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        |  Shadow Evlos
 ShadowMoon Corporation
 
 0
 
 
       | Posted - 2012.05.22 12:11:00 -
          [183] - Quote 
 
 
 Thx !!!!!!!!!!!!!!!!!!!!!!!!!!!
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        |  LinearBurn Aideron
 Wargasam
 
 5
 
 
       | Posted - 2012.05.22 19:01:00 -
          [184] - Quote 
 mine patched ok but when the game launches it says Inferno 1.0 Client Update #1 is advable and starts downloading but always freezes at 89% any clue how to get past this
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        |  LinearBurn Aideron
 Wargasam
 
 5
 
 
       | Posted - 2012.05.22 19:03:00 -
          [185] - Quote 
 
 LinearBurn Aideron wrote:mine patched ok but when the game launches it says Inferno 1.0 Client Update #1 is advable and starts downloading but always freezes at 89% any clue how to get past this 
 A client update is available and will now be installed.
 
 - Inferno 1.0 Client Update #1
 
 Click here for details about this update.
 
 Press 'OK' to continue.
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        |  Ockeghem
 EVE University
 Ivy League
 
 1
 
 
       | Posted - 2012.05.22 21:19:00 -
          [186] - Quote 
 Automatic patching failed again. The repair tool failed again. The manual patch failed as well - again the same story. An error occured [...] and it will try [...] with raised privileges. The thing is I run all these things with admin privileges (in Windows XP except for normal playing). Should I log on to that account instead?
 
 Except it doesn't work either. The client is "Ready", the process exefile.exe is there... but nothing happens. Yes, I waited long enough to be sure.
 
 Full client again?
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        |  CCP Mandrake
 C C P
 C C P Alliance
 
 54
 
 
  
 
       | Posted - 2012.05.22 22:36:00 -
          [187] - Quote 
 I have just updated the launcher on Singularity (test server), it includes a fix for these download issues i have been trying to track down for a while now. If it turns out the issue with the launcher patching is resolved then i will update the Tranquility launcher tomorrow after it has been tested properly on Singularity.
 
 For those who are still experiencing patching problems with the Tranquility launcher, you can try installing the singularity launcher.
 
 Download the launcher installer: http://content.eveonline.com/EveOnlineLauncher/launcherInstaller/EveOnlineLauncherInstaller_SISI_1320.exe
 Run it and install it into your existing EVE Online client.
 !important, once the launcher starts up after the install, you must close it and then start it up as you would normally. Otherwise the launcher would update your client to the singularity test server.
 stuff
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        |  Zed Jackelope
 The Generic Pirate Corporation
 Fusion.
 
 6
 
 
       | Posted - 2012.05.23 00:46:00 -
          [188] - Quote 
 Come guys, lets be absolutely honest.. the launcher is a miserable failure at this point in time. I'm sure there's more people that don't have a problem with it, than do.. but when we do have a problem with the launcher, its a big arse problem that takes forever to figure out.
 
 We understand what you're trying to do, but it just does not work as well as it should. Just let it die and bring back the old patching method.
 
 Also, who do I send in my launcher's error report to?
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        |  CaileanOCT
 Battlestars
 S E D I T I O N
 
 1
 
 
       | Posted - 2012.05.23 07:49:00 -
          [189] - Quote 
 I suggest bringing back the old method and putting the launcher on SiSi, it needs testing and upgrades before it's live. At this time the Launcher is effectively in Beta and I can say without a doubt the paying customer base is not paying to be in a Beta phase at this point in EVE's history ...
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        |  Bao Gong
 Missi Inquisitionis
 
 3
 
 
       | Posted - 2012.05.23 12:01:00 -
          [190] - Quote 
 The Launcher is working here, Asia, but slower than downloading the new patch manually
 
 New patch
 http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip
 or
 http://cdn1.eveonline.com/377452/EVE_Online_376700-377452_win.zip
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        |  WCPistolPete
 MacroIntel
 
 0
 
 
       | Posted - 2012.05.23 12:40:00 -
          [191] - Quote 
 Today was my first launcher failure ever. I fixed mine as detailed below:
 
 
 I went into Windows Firewall (for those of you using Windows) and added launcher.exe as an allowed program. Launcher worked after that. Seems this last update changed enough that Windows didn't recognize it and blocked it's internet access by default.
 
 As part of my debug I saw a 404 file not found error. If you're not seeing that then the Windows Firewall trick may not work for you.
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        |  Vherana
 Valkyrie Industries
 Valkyrie Coalition
 
 0
 
 
       | Posted - 2012.05.23 12:50:00 -
          [192] - Quote 
 
 WCPistolPete wrote:Today was my first launcher failure ever. I fixed mine as detailed below:...
 As part of my debug I saw a 404 file not found error. If you're not seeing that then the Windows Firewall trick may not work for you.
 It worked
 
 But why did the launcher work before today? What did CCP change? Or is it this crap Windows
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        |  Adellay Zinik
 A2Z Enterprises
 S2N Citizens
 
 0
 
 
       | Posted - 2012.05.23 13:33:00 -
          [193] - Quote 
 So when I run Evefile, the login window tells me that I am running "Version 7.41.377452". That is the information displayed in the top left corner of the log in window. How exactly does that tell me which of the following patches to download and install?
 
 Note that all of the patches identify 377452.
 
 ========================================
 If you are unsure which client version you have installed you can circumvent the launcher by starting the \CCP\EVE\bin\exefile.exe executable. In the top left corner of the EVE log in window you'll see the currently installed client version. From that you can determine which patch you need to download.
 
 1. Download and open the zip file
 2. Copy the .patch file into the EVE Online client folder, usually that would be C:\Program Files\CCP\EVE
 3. Run the launcher and it'll do the rest for you automatically.
 
 Here are the Windows patch files.
 
 http://content.eveonline.com/377452/EVE_Online_357222-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_358079-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_360229-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_364755-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_365434-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_365966-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_367569-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_369870-377452_win.zip
 http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip
 
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        |  Janica Erris
 GoonWaffe
 Goonswarm Federation
 
 0
 
 
       | Posted - 2012.05.23 15:38:00 -
          [194] - Quote 
 Was posting in the other thread about my issues with an update loop. I was directed here and downloaded the right patch (376700-377452) but the launcher is doing a download again...
 
 [IMG]http://i.imgur.com/kqWXo.jpg[/IMG]
 
 I don't think this is right...
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        |  Ockeghem
 EVE University
 Ivy League
 
 1
 
 
       | Posted - 2012.05.23 15:41:00 -
          [195] - Quote 
 New launcher launched but the progress bar ended on "CantResolveUrl" just a few bars from finishing the "Installing" phase.
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        |  Janica Erris
 GoonWaffe
 Goonswarm Federation
 
 0
 
 
       | Posted - 2012.05.23 15:59:00 -
          [196] - Quote 
 "Ckient is ready ________________________________________________________________ [ PLAY}"
 
 Stuff it... I'm running with it... If it;s the same after I restart in a few hours I'll deal with it then, but I still don't think I'm out of this loop.
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        |  v3nd3tt4
 Underworld Alts Syndicate
 
 0
 
 
       | Posted - 2012.05.23 17:16:00 -
          [197] - Quote 
 Need help here. Client fail to "automatically" update itself.
 Current client version: 7.40.369870
 Win7 64bit
 
 List of what have been done:
 
 1. Patches downloaded manually:
 http://content.eveonline.com/377452/EVE_Online_369870-377452_win.zip (~974MB)
 http://content.eveonline.com/377452/EVE_Online_376700-377452_win.zip (~17MB)
 
 2. Both *.patch files extracted and copied/moved into EVE folder
 
 3. Now, by right the launcher "will do the rest" to update the client automatically, but meh.. far from it.
 What it does is "validating" the client with no progress whatsoever but it seems it's downloading (extra patches?) stuff again.
 Wouldn't mind much but it takes forever.. (How big is the total patch is anyway??)
 
 4. So I ran the repair tool, took a while for it to analyze the client and after that it went on downloading "patch", of size 961MB! I can only assume it's downloading the whole patch again (369870-377452).
 
 Come on, didn't I download them patches already? And both already extracted into the main folder. Is the launcher so "blind" that it fails to detect the new patch files?? Tried running the ExeFile.exe manually again and version remains unchanged.
 
 Had this almost-similar problem before but somehow I fixed it but not this time. Seriously, never had any problem with manual patching before. And I do agree with others that this whole patching through launcher just full of fail tbh... And now the manual method also failing cause of it..
 
 I've never post in forum before and now I am forced to do so cause of this annoying problem. Skill Q done in 5hrs.. Urgent fix needed.
 
 -V
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        |  Samantha Utama
 Caldari Provisions
 Caldari State
 
 65
 
 
       | Posted - 2012.05.23 20:54:00 -
          [198] - Quote 
 Having same problem as ^
 
 Downloaded both patches and extracted to eve folder. But the launcher tries to download the whole 'combined' patch from the server instead of 'creating' it from the already extracted .patch files.
 
 Tried extracting just the first (1 gig) patch and launching. Still tries to re-download the whole 'combined' patch. :S
 
 Do you guys have a tool to merge two .patch files together? Because I really don't want to re-download the whole 1.1gig on this connection.
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        |  Wes Crendraven
 Federal Navy Academy
 Gallente Federation
 
 0
 
 
       | Posted - 2012.05.24 03:45:00 -
          [199] - Quote 
 Here's what worked for me:
 
 did dl http://content.eveonline.com/377452/EVE_Online_369870-377452_win.zip (thx Adellay for the Links)
 
 extracted to the patch-import/export folder
 
 imported that specific patch version via launcher
 
 launcher said, yup, got it, going to dl that thing
 
 i was like: oh no! dont! i got it here on my hd!
 
 checked what the launcher tried to dl, was EVE_Online_369870-377452_win.zip thingy (ofc, cause i told him to .. :rolleyes: )
 
 checked what the patch was exactly called in the main Eve folder (EVE_Online_369870-377452_win.zip.download)
 
 so therefore i just copied the archive to the mainfolder, renamed it from XXXXXXX_win.zip to XXXXXXX_win.zip.download and everything worked out.
 
 Both Launcher and me were happy
 
 \o/
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        |  v3nd3tt4
 Underworld Alts Syndicate
 
 0
 
 
       | Posted - 2012.05.24 10:12:00 -
          [200] - Quote 
 Never mind. Fixed it already. As always, users tend to finally fix their problems on their own before any GM to even try to come with any useful solution. Not that it's anything new..
 
 Anyway, to those who might have the same problem, here's what I did:
 
 1. Changed my user account control to 'never notify' level. Restarted my laptop.
 
 2. Changed my EVE main folder security options so that *every* users have full control.
 
 3. Assuming that the patch the launcher try to re-download again is the same 369870-377452 (~974MB), renamed the patch file I have 369870-376700 to 369870-377452 instead (notice the difference).
 
 4. Ran the launcher (+admin privilege) again, and only then it started to validate the client "properly" with some progress. Then applying the patch (twice, 2nd for 376700-377452 patch). Only then I finally able to log in into EVE.
 
 Now, I can only assume it was mainly caused by typo error in naming the patch file during initial release (since now the 974MB patch is named 369870-377452).
 
 Note: not sure if step 1 and 2 was any help at all but step 3 solved this whole problem for sure.
 
 
 
 Samantha Utama wrote:Having same problem as ^
 Downloaded both patches and extracted to eve folder. But the launcher tries to download the whole 'combined' patch from the server instead of 'creating' it from the already extracted .patch files.
 
 Tried extracting just the first (1 gig) patch and launching. Still tries to re-download the whole 'combined' patch. :S
 
 Do you guys have a tool to merge two .patch files together? Because I really don't want to re-download the whole 1.1gig on this connection.
 
 Assuming you really have the same problem as mine, then simply try renaming your patch like I did in step 3. And the guy above me apparently found the solution as well.
 
 -V
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        |  Amsterdam Conversations
 Cheesecake Starshine
 
 99
 
 
       | Posted - 2012.05.24 12:51:00 -
          [201] - Quote 
 Hi
 
 Today's patch is here: http://content.eveonline.com/377968/EVE_Online_377452-377968_win.zip
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        |  Samantha Utama
 Caldari Provisions
 Caldari State
 
 65
 
 
       | Posted - 2012.05.24 13:27:00 -
          [202] - Quote 
 The repair.exe fixed it finally after about the 3rd try.
 
 But thanks for the patch rename trick. Didn't think to try that. I'm pretty sure that'll be quite useful in the future and would have saved me quite a few re-downloads.
 
 It's almost as if we have to play this mini-game where we have to try to trick the launcher into letting us play, each time there's a big patch
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        |  Bao Gong
 Missi Inquisitionis
 
 3
 
 
       | Posted - 2012.05.24 13:33:00 -
          [203] - Quote 
 
 Janica Erris wrote:Was posting in the other thread  about my issues with an update loop. I was directed here and downloaded the right patch (376700-377452) but the launcher is doing a download again...  [IMG]http://i.imgur.com/kqWXo.jpg[/IMG] I don't think this is right... 
 When you have the new patch (manual download)
 1 launch the launcher (of course it gonna try to download the new version, let it do what he wants, doesn't matter, go directly to step to)
 2 launcher is downloading the new patch, don't care, go in Launcher Setting, Import YOUR Downloaded Patch, apply.
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        |  Urga Urhuga
 USF
 
 0
 
 
       | Posted - 2012.05.24 21:19:00 -
          [204] - Quote 
 thanks again for all the advices.
 once again ccp's launcher failed
  
 
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        |  Haage
 Crimoria Co
 Vera Cruz Alliance
 
 0
 
 
       | Posted - 2012.05.25 03:26:00 -
          [205] - Quote 
 Hi guys,
 
 I don't know what is going on here in my launcher... but look the name of the patch im downloading:
 
 http://i.imgur.com/T698B.jpg
 
 "EVE_Online_376700-369870_win.patch"
 
 It's like I was doing a downgrade!
 
 Since the released version, I have downloaded the complete executables in this adress:
 http://community.eveonline.com/download/?fallback=1&
 
 The files:
 Executable
 Payload 1
 Payload 2
 
 The versions that i downloaded was: 376700, 377452 and 377968.
 
 The 377968 i downloaded now. And in these 3 options I got the same problem.
 
 Can someone help me to resolve this problem?
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        |  v3nd3tt4
 Underworld Alts Syndicate
 
 0
 
 
       | Posted - 2012.05.25 06:02:00 -
          [206] - Quote 
 
 Haage wrote:Hi guys, I don't know what is going on here in my launcher... but look the name of the patch im downloading:http://i.imgur.com/T698B.jpg "EVE_Online_376700-369870_win.patch" It's like I was doing a downgrade! Since the released version, I have downloaded the complete executables in this adress:http://community.eveonline.com/download/?fallback=1& The files: Executable Payload 1 Payload 2 The versions that i downloaded was: 376700, 377452 and 377968. The 377968 i downloaded now. And in these 3 options I got the same problem. Can someone help me to resolve this problem? 
 Sometimes the launcher download such patch file where the version name is inversed..
 e.g: EVE_Online_364755-360229.patch , 425MB, 1st Inferno patch iirc..(notice the similarity with your patch version)
 
 Alternatively, it is always safer and better to download the patch manually (refer to page 1) to avoid such situation. Be careful though, cuz there might be some typo error in the naming of the patch file that will make your situation worse..
  
 But if you already have the 3 patch files in your EVE folder, try rename them like these (if they're different):
 
 the 1GB patch file to "EVE_Online_369870-377452_win.patch"
 the 21 MB patch file to "EVE_Online_376700-377452_win.patch"
 the 14MB patch file to "EVE_Online_377452-377968_win.patch"
 
 By right, the launcher will be able to recognize the patch files and applying them correctly.
 
 
 -V
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        |  CCP Atropos
 C C P
 C C P Alliance
 
 120
 
 
  
 
       | Posted - 2012.05.25 09:50:00 -
          [207] - Quote 
 Renaming patches is possibly the worst thing that can be done to get yourselves in game, although I can fully understand why you would want to do it. The patches contain a series of changes that must be applied to files in your installs, and what you're doing by renaming them is to trick the launcher into thinking it's up-to-date when in fact you're actually missing the latest bunch of fixes.
 
 This could lead to anything from crashes of the game, to missing ship assets, corrupted graphics and all manner of strange behaviour.
 
 I understand why you're doing it though; the Launcher fails and so you download the offline patches, in the hope that the Launcher can be told to apply them, Unfortunately this isn't the case. We didn't design it to apply sequential downloaded patches, assuming that it wouldn't happen. Obviously we were wrong!
 Software Engineer, Core Infrastructure, Team Special Circumstances
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        |  v3nd3tt4
 Underworld Alts Syndicate
 
 0
 
 
       | Posted - 2012.05.25 11:40:00 -
          [208] - Quote 
 
 CCP Atropos wrote:Renaming patches is possibly the worst thing that can be done to get yourselves in game, although I can fully understand why you would want to do it. The patches contain a series of changes that must be applied to files in your installs, and what you're doing by renaming them is to trick the launcher into thinking it's up-to-date when in fact you're actually missing the latest bunch of fixes.
 This could lead to anything from crashes of the game, to missing ship assets, corrupted graphics and all manner of strange behaviour.
 
 Yup, I was aware of the possible consequences of renaming the patches. Hence I always have a backup folders for changes I made. And if you refer to my posts, the renaming was necessary since it was (most likely) a typo on the patch name during initial release. So, I renamed 1 of them in order to force the launcher to recognize that the patch is already there in EVE folder.
 
 Besides, it was under assumption that it was the same patch the launcher was trying to download again based on their size. And repair tool reports no missing stuff after that anyway.
  
 Wouldn't have done it if the launcher was working in the first place. Perhaps make the launcher to able to recognize all *.patch files based on their actual size, MD5 checksum, etc.. (regardless of their different names). Worry not, maybe I won't need to do that again now that I realized that the launcher actually has export function to 'force' it to recognize patch files properly.
 
 Note to others: So the renaming trick is NOT recommended, especially if you're not sure which patch file is the correct one to be renamed. If everything else fails and you try it anyway, always check your client with repair tool to ensure nothing is missing.
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        |  CCP Atropos
 C C P
 C C P Alliance
 
 122
 
 
  
 
       | Posted - 2012.05.25 11:56:00 -
          [209] - Quote 
 
 v3nd3tt4 wrote:Wouldn't have done it if the launcher was working in the first place. Perhaps make the launcher to able to recognize all *.patch files based on their actual size, MD5 checksum, etc.. (regardless of their different names). Worry not, maybe I won't need to do that again now that I realized that the launcher actually has export function to 'force' it to recognize patch files properly. Having MD5's of patches would work if we were sure that everyone's installs were identical, however, we've seen that many people have corruption issues, leading to malformed assets on their clients, meaning that a patch between version A and B on your install might differ to a patch for version A and B on my install.
 
 I'll look into improving the logic though, since it should be preferable to pull what usable data there is, in the patches provided before heading to the internet to download what's missing.
 
 I also want to thank you for working with us on this. I know that it's incredibly frustrating to have these issues, and I can only stress that it's my number one priority to resolve these and other Launcher issues, so that we can all benefit.
  
 Software Engineer, Core Infrastructure, Team Special Circumstances
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        |  Salpun
 Paramount Commerce
 Masters of Flying Objects
 
 274
 
 
       | Posted - 2012.05.25 11:57:00 -
          [210] - Quote 
 
 CCP Atropos wrote:v3nd3tt4 wrote:Wouldn't have done it if the launcher was working in the first place. Perhaps make the launcher to able to recognize all *.patch files based on their actual size, MD5 checksum, etc.. (regardless of their different names). Worry not, maybe I won't need to do that again now that I realized that the launcher actually has export function to 'force' it to recognize patch files properly. Having MD5's of patches would work if we were sure that everyone's installs were identical, however, we've seen that many people have corruption issues, leading to malformed assets on their clients, meaning that a patch between version A and B on your install might differ to a patch for version A and B on my install. I'll look into improving the logic though, since it should be preferable to pull what usable data there is, in the patches provided before heading to the internet to download what's missing. I also want to thank you for working with us on this. I know that it's incredibly frustrating to have these issues, and I can only stress that it's my number one priority to resolve these and other Launcher issues, so that we can all benefit.   What about pulling sisi info over so we do not have to down load the info twice?
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