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Thread Statistics | Show CCP posts - 0 post(s) |
Lidia Kyperna
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Posted - 2008.11.25 02:44:00 -
[1]
I recently had 2 petitions responded 2 on 2 accounts.. Involving losses due to recent game server patch memory leaks. Now I have nerfed my game in every way humanly possible on my end.. I killed brackets, sounds, every graphic known to man so it looks like an atari game back in the 80's not some state of the art game of 2008... All these years I've expected and have had the usual lag deaths.. Results? Live and learn shrug it off get a new ship. Recently as we all have had the recent whole new set of problems.. tick tick tick.. hundreds and hundreds of megs of ram.. over a gig a times. Can clear the cache and restart client at the beginning it didnt help.
So finally.. Petition responses. the responses.. "we see no problems on our servers."
that may be ccp. A server may or may not be at 100 percent efficiency. The problems are obviously client side issues with your coding. You just released a code to tens of thousands of paying customers and the best you can do is not reimberse people and come up with this line of crap? If the muffler to my car was dragging down the road you people would open the hood to my car and say "oh your muffler looks great to me!"
I have since cancled all of my subscriptions to my account. I will not pay a company that continues these practices. I have been a paying customer for several years on 4 accounts. Not any longer.. Goodbye
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Saju Somtaaw
Gallente
Department of Defence
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Posted - 2008.11.25 02:46:00 -
[2]
Your stuff can I have?
---- --- ---
Devs Sign Here; GMs and ISD welcome to :) |
Atomos Darksun
Quantum Industries
RAZOR Alliance
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Posted - 2008.11.25 02:50:00 -
[3]
 Originally by: Saju Somtaaw
Your stuff can I have?
Out of the way, Yoda.
Can I have your stuff?
Originally by: Amoxin
My vent is talking to me in a devil voice...
CONVERT TO LINKIFICATION!
http://myeve.eve-online.com/ingameb |
AkRoYeR
Amarr
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Posted - 2008.11.25 02:51:00 -
[4]
CCP is 6/6 on my petitions, so out of the way and canz I haz your stuffz?
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d1v1n1ty
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Posted - 2008.11.25 02:51:00 -
[5]
I didn't have any real noticeable issues with memory leaks (oddly enough). I think I noticed the GUI a bit sluggish at times, but not often.
Maybe something else is going on with your system? It's always worth checking.
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Gonada
Priory Of The Lemon
Atlas Alliance
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Posted - 2008.11.25 02:52:00 -
[6]
awsome , I see one of my 2000 petitions has been resolved, one less whiner.
next !
Please, jump into traffic
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Blane Xero
Amarr
The Firestorm Cartel
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Posted - 2008.11.25 02:57:00 -
[7]
Edited by: Blane Xero on 25/11/2008 02:57:26
CCP does not refund for lag.
You knew there was a problem and you chose to take risks continuing normal practices and as such throw away any claim you have really.
Let me ask you this; If your car had a punctured tire, would you still continue driving it?. No? Would you wait until it is fixed and safe to use again? Yes? Then stop comparing eve to things it has nothing to do with.
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ThaDollaGenerale
The Priory
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Posted - 2008.11.25 03:16:00 -
[8]
Sixth! Stuff Stuff. I want.
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Khemul Zula
Amarr
Black Plague.
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Posted - 2008.11.25 03:54:00 -
[9]
Well technically they are right. The problem wasn't with the server but with the client on your end. This makes it your fault for using a client with a memory leak. Sure they created the client with the memory leak and gave you no choice but to use it, but that doesn't change the fact that the problem is on your end. 
<Insert generic 'can I have your stuff' 'you suck' type statement here>
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Did I really need certificates to tell me I lack Basic Core Competency? |
Faife
Noctiscion
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Posted - 2008.11.25 04:06:00 -
[10]
OP, it's my fault. i petitioned asking that they ignore your petition. sorry 
--
i am a humble and inefficient ammo to dps converter |
Obsidian Hawk
RONA Alliance
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Posted - 2008.11.25 04:27:00 -
[11]
Can i have yoru stuff?
But i agree with the others, you knew there were problems with the clients, there were warnings from players and ccp all over the place to exercise caution, you ignored them and lost your ships. Your fault not ccp's
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EnslaverOfMinmatar
Yarsk Hunters
DeaDSpace Coalition
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Posted - 2008.11.25 04:38:00 -
[12]
Edited by: EnslaverOfMinmatar on 25/11/2008 04:38:16
u haz pity-t1tty-ons?
uʍop ǝpısdn ǝɹnʇɐuƃıs ʎɯ ƃuıpɐǝɹ ǝɹɐ noʎ
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Astro Glyde
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Posted - 2008.11.25 04:42:00 -
[13]
Don't listen to these loot-*****s. I agree with the OP that CCP and their standard "According to our logs..." replies really suck.
I'm not ready to quit yet, but almost. In the meantime, can I have your stuff? No really, I could use it. I've lost pretty much all my mods/ships to drops and CTDs and haven't had a petition come through for me. Sucks. I'm stubborn and am trying one last subscription cycle but that's it. So yeah, I could really use your stuff. Peace. |
5yndr0m3
Caldari
Ninjas N Pirates
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Posted - 2008.11.25 04:45:00 -
[14]
Originally by: Lidia Kyperna
I recently had 2 petitions responded 2 on 2 accounts.. Involving losses due to recent game server patch memory leaks. Now I have nerfed my game in every way humanly possible on my end.. I killed brackets, sounds, every graphic known to man so it looks like an atari game back in the 80's not some state of the art game of 2008... All these years I've expected and have had the usual lag deaths.. Results? Live and learn shrug it off get a new ship. Recently as we all have had the recent whole new set of problems.. tick tick tick.. hundreds and hundreds of megs of ram.. over a gig a times. Can clear the cache and restart client at the beginning it didnt help.
So finally.. Petition responses. the responses.. "we see no problems on our servers."
that may be ccp. A server may or may not be at 100 percent efficiency. The problems are obviously client side issues with your coding. You just released a code to tens of thousands of paying customers and the best you can do is not reimberse people and come up with this line of crap? If the muffler to my car was dragging down the road you people would open the hood to my car and say "oh your muffler looks great to me!"
I have since cancled all of my subscriptions to my account. I will not pay a company that continues these practices. I have been a paying customer for several years on 4 accounts. Not any longer.. Goodbye
atari 1600 or the 5200? there was a big difference in graphics.
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Karille
Gallente
Lordless
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Posted - 2008.11.25 06:57:00 -
[15]
It looks like you need a better computer and internet connection. My logs show nothing.
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Niccolado Starwalker
Shadow Templars
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Posted - 2008.11.25 07:38:00 -
[16]
Originally by: Karille
It looks like you need a better computer and internet connection. My logs show nothing.
I want to see in my logs new stuff coming to my hangar! Stat!
Originally by: Dianabolic
Your tears are absolutely divine, like a fine fine wine, rolling down your cheeks until they flow down the river of LOL |
Sheriff Jones
Amarr
Clinical Experiment
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Posted - 2008.11.25 07:40:00 -
[17]
*looks at thread*
*rubs chin*
This is NOT a petition!
Do i get the job?
My opinions represent the opinions of my corporation completely. I'm the CEO damnit. |
Niccolado Starwalker
Shadow Templars
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Posted - 2008.11.25 07:48:00 -
[18]
Originally by: Sheriff Jones
*looks at thread*
*rubs chin*
This is NOT a petition!
Do i get the job?
I can get you a job at CCPs complaint department! 
Originally by: Dianabolic
Your tears are absolutely divine, like a fine fine wine, rolling down your cheeks until they flow down the river of LOL |
Khemul Zula
Amarr
Black Plague.
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Posted - 2008.11.25 07:49:00 -
[19]
Originally by: Niccolado Starwalker
Originally by: Sheriff Jones
*looks at thread*
*rubs chin*
This is NOT a petition!
Do i get the job?
I can get you a job at CCPs complaint department!
They fired the paper shredder?
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Did I really need certificates to tell me I lack Basic Core Competency? |
Solomon XI
Hoist The Colors.
Pirate Coalition
|
Posted - 2008.11.25 09:06:00 -
[20]
Originally by: Khemul Zula
Originally by: Niccolado Starwalker
Originally by: Sheriff Jones
*looks at thread*
*rubs chin*
This is NOT a petition!
Do i get the job?
I can get you a job at CCPs complaint department!
They fired the paper shredder?
Maybe they burned it, instead. Fire is a far more efficient way to dispose of ... stuff.
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Niccolado Starwalker
Shadow Templars
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Posted - 2008.11.25 09:43:00 -
[21]
Originally by: Solomon XI
Originally by: Khemul Zula
Originally by: Niccolado Starwalker
Originally by: Sheriff Jones
*looks at thread*
*rubs chin*
This is NOT a petition!
Do i get the job?
I can get you a job at CCPs complaint department!
They fired the paper shredder?
Maybe they burned it, instead. Fire is a far more efficient way to dispose of ... stuff.
Honestly guys! We are living in a digital era! Now we can have complaints vanish with a punch of a button! And that is without leaving any traces of paper or ash! 
When it comes to our local sheriff, I was merely thinking about his... experience from this thread!  What do they say? All experience is good experience! 
Originally by: Dianabolic
Your tears are absolutely divine, like a fine fine wine, rolling down your cheeks until they flow down the river of LOL |
Liberator 1
Gallente
Remnants of the Flame
|
Posted - 2008.11.25 10:08:00 -
[22]
I think instead of quitting, you should attempt to locate the problem. It is possible that its the memory leak, it is also possible thats its your kit. I would have tried it on a whizz-bang unit just to check.
You can appeal these petitions, don't be put off by CCPs customer service "rules", there are no rules. You can write to their MD if you want - it's your gaming thats gone wrong, and their PR thats suffers as a result.
L1
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ôIf you are in a spaceship that is traveling at the speed of light, and you turn on the headlights, does anything happen?ö
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Myrhial Arkenath
Ghost Festival
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Posted - 2008.11.25 10:39:00 -
[23]
Remember running logserver next time, and include screenshots. Submit it as a bug, then refer your petition to the bug. You may get your things refunded because you helped solve a bug that cost you your stuff. And if not, you get to feel good at least over helping solving a bug which cost you some pixels 
Diary of a pod pilot |
Zachariah Barnette
Caldari
Digital assassins
G00DFELLAS
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Posted - 2008.11.25 13:45:00 -
[24]
CCP's customer service is a bit like a French $2 hooker. Cheap, sometimes effective, covered in too much perfume, and can be thrown away at any time. Their copy and paste messages are almost as good as CAOD posts.
If I had a Titan and lost it due to this whole memory leak, I'd really like to know wtf their standpoint on it since one of their so called pre-reqs are server logs which just happen to never show anything. Sounds like a time to get new logging tbfh and bad coding should be a pre-req too.
Originally by: T'Renn
In Soviet Heimatar, gate camps you.
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TimMc
Gallente
Brutal Deliverance
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Posted - 2008.11.25 13:54:00 -
[25]
Originally by: Zachariah Barnette
CCP's customer service is a bit like a French $2 hooker. Cheap, sometimes effective, covered in too much perfume, and can be thrown away at any time. Their copy and paste messages are almost as good as CAOD posts.
If I had a Titan and lost it due to this whole memory leak, I'd really like to know wtf their standpoint on it since one of their so called pre-reqs are server logs which just happen to never show anything. Sounds like a time to get new logging tbfh and bad coding should be a pre-req too.
This. I hate their generic log messages. Most issues people have are due to client lag.
However, when it has been a server lag I have got my ships back. Heck I've had corp mates who lied about losing a ship to lag and got it back.
CCP don't seem to care as long as its PvE loss, not PvP.
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