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Thread Statistics | Show CCP posts - 11 post(s) |
NegateZero
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Posted - 2009.01.27 13:07:00 -
[1]
There was an unexpected error while retrieving patch status:
Unable to download file o2/evepremiumpatch72263-75883.exe from the server.
Error: [Errno socket error] (11001, 'getaddrinfo failed', 'thread::getaddrinfo failed with error 11001: No such host is known.\r\n')
Do you want to go to support page?
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Currently receiving this error when I try to update via Steam. I am living in Eastern Canada, and normally have a flawless connection to the server and have never been dropped. Is this just patch day woes and CCP's download servers unable to handle the traffic? Or is there something wrong with my particular location? I know there are lots of people who have their countries locked out of CCP's servers, but I don't think that should affect me? Should I just come back later or is there anything I can do to get the file now? I also cannot download it from the website. Whenever I go to the web address ccp.vo.llnwd.net. I am given a page load error cannot find server.. which is usually what happens when a server is being hammered. Maybe get a response so that others having this issue will know to just cool it and wait.
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NegateZero
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Posted - 2009.01.27 13:23:00 -
[2]
3 people from eastern canada in a row having this problem? Where are you all from? maybe it's our ISP?
Halifax, Nova Scotia here. Eastlink. |
NegateZero
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Posted - 2009.01.27 13:25:00 -
[3]
Sorry, I am running windows XP 32bit. should have nothing to do with website access though. |
NegateZero
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Posted - 2009.01.27 13:27:00 -
[4]
 Originally by: Ocih
Originally by: NegateZero
3 people from eastern canada in a row having this problem? Where are you all from? maybe it's our ISP?
Halifax, Nova Scotia here. Eastlink.
http://ccp.vo.llnwd.net/o2/evepremiumpatch72263-75883.exe
That's where they send me.
Says it isn't there.
Yeah, it's not that it isn't there. The website is not coming up for us. |
NegateZero
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Posted - 2009.01.27 13:29:00 -
[5]
Edited by: NegateZero on 27/01/2009 13:31:58
Originally by: CCP Casqade
Those of you who are experiencing problems, can you please make sure to answer these questions when reporting a problem:
Are you running Premium or Classic?
What build number are your current install running? (Can be seen in the lower left corner on the log in screen)
What patch are you trying to apply? (What is the name of the patch)
Where are you downloading it from? (Auto patching or Manual patching)
What error are you getting?
Manual patch:
Premium: http://ccp.vo.llnwd.net/o2/evepremiumpatch72263-75883.exe
Classic: http://ccp.vo.llnwd.net/o2/eveclassicpatch72263-75883.exe
Premium
Build: 5.20.72263
Patch: Quantum Rise 1.05, both auto and manual will not download.
Error in original post.
The website address http://ccp.vo.llnwd.net/o2/evepremiumpatch72263-75883.exe
which holds the manual post will not work for all of us. For some reason your servers are denying access to people using eastlink, it would appear.
Error when attempting auto patch (steam, in client) There was an unexpected error while retrieving patch status:
Unable to download file o2/evepremiumpatch72263-75883.exe from the server.
Error: [Errno socket error] (11001, 'getaddrinfo failed', 'thread::getaddrinfo failed with error 11001: No such host is known.\r\n')
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it would appear we do not have access to the (web server for downloads).
We're all using eastlink, ip range 24.222.X~
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NegateZero
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Posted - 2009.01.27 13:36:00 -
[6]
Edited by: NegateZero on 27/01/2009 13:37:43
US Networks can download the file.
I was able to get a friend to send it to me from America.
It appears that your servers are denying access to those from eastern Canada. |
NegateZero
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Posted - 2009.01.27 13:45:00 -
[7]
Greetings everyone.
It is not CCP that is blocking us from this website.
For some reason, our service provider (eastlink) is blocking this particular website http://ccp.vo.llnwd.net/o2/evepremiumpatch72263-75883.exe
in order to download the patch, you will need to use a http proxy. I suggest "Nopum" I was able to download the file using it.
Repeat, it is NOT CCP. |
NegateZero
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Posted - 2009.01.27 13:51:00 -
[8]
Originally by: Chinchek
thank you!!!!!!!
no problem, enjoy! Haha, Interesting to see some Eastern Canadians on eve. Hit me up in game if you like ;)
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