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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Mindstar
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Posted - 2009.02.04 22:36:00 -
[1]
Hi there folks,
We have been looking into the reports of poor performance in mid sized (30v30 etc) fights, specifically in Factional Warfare. We would like to get some more information from people experiencing issues in these fights as a part of this ongoing investigation.
What we are looking for at the moment are reports on when and where a laggy engagement has occurred. This will enable us to pinpoint all sorts of juicy information about what has been going on server-side, which of course helps us to find any problems faster.
So, if you are in Factional Warfare and have had a fight recently where you experienced an abnormal amount of lag, please reply to this thread with the following information:
Date+Time of fight:
System Name:
Number of pilots involved:
Comments on performance:
eg. "x seconds module lag" / "1 FPS" / "Disconnected x times"
Thank you very much (in advance) for your help. The more information we are armed with, the better.
Mindstar
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CCP Mindstar
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Posted - 2009.02.05 11:19:00 -
[2]
Thank you all for the replies so far. Constructive and to the point - just the info that we need.
 Originally by: Smog890
Also, 90% of the time when we engage with around 30 or more the fleet will lag or a good portion of the fleet will lag out. This has been getting worse and worse over the past few weeks.
It would be interesting to see some statistics on what percentage of the fleet are lagging out in these cases. If only portions of the fleets are lagging out, then the issue at hand may be very different to if 100% of both fleets lag out.
General question to all - Have you been fine in a factional warfare fight when the rest of the fleet / opposing fleet has lagged out?
Mindstar |
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CCP Mindstar
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Posted - 2009.02.16 14:22:00 -
[3]
Thanks for the reports so far. Its a real help and it is allowing us to dig into what is going on server side quite nicely.
In the mean time, it would be really interesting to see what is going on client side during these battles - specifically the reports of de-sync and lockups. Even if there is server load, there shouldn't be lockups and desync of this nature happening to the game client.
If you are consistently having issues with this, it would be much appreciated to submit a bug report with logserver file(s) covering the fight attached. Mark the bug report for my attention.
Please see instructions for running logserver here. Additional to those instructions, I would recommend enabling the "Server Mode" option in logserver under the Tools menu. It will cause logserver to output multiple files (in the folder logserver runs from), and stop it from consuming too much RAM if it is run for extended periods.
Many thanks,
Mindstar
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CCP Soundwave
Minmatar
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CCP
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Posted - 2009.02.18 20:29:00 -
[4]
Edited by: CCP Soundwave on 18/02/2009 20:30:24
Guys, please run logserver and make a bugreport with the logs attached. They are vital to us finding and fixing this issue.
We are working on this as hard as we can, but we need your help, and the best thing you can do is follow Mindstars advice.
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CCP Soundwave
Minmatar
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CCP
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Posted - 2009.02.20 09:58:00 -
[5]
Please go to this thread. It has instructions on how to help us fix this issue.
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