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1. For CCP URGENT - in EVE New Citizens Q&A [original thread]
I've brought this to the attention of the GM team directly. They will look into the situation. kieron Community Manager, EVE Online
- by kieron - at 2005.07.14 16:26:00
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2. Gotcha: Trial to Membership - in EVE New Citizens Q&A [original thread]
I'll bring this up to the Marketing department. Thanks for bringing this up. kieron Community Manager, EVE Online
- by kieron - at 2004.08.23 04:30:00
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3. Gotcha: Trial to Membership - in EVE New Citizens Q&A [original thread]
I'll bring this up to the Marketing department. Thanks for bringing this up. kieron Community Manager, EVE Online
- by kieron - at 2004.08.23 04:30:00
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4. How To Search These Forums - in EVE New Citizens Q&A [original thread]
Stickied! Good one, Josh. kieron Community Manager, EVE Online
- by kieron - at 2004.06.29 17:07:00
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5. Trying to pay to extend trial account - getting a credit card error - in EVE New Citizens Q&A [original thread]
There was a broken VPN link that prevented credit card authorization. The link has been repaired and the system should be accepting billing changes. On behalf of CCP, I would like to apologize for any inconvenience the billing issue may have caus...
- by kieron - at 2004.05.17 14:57:00
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6. I come from EB..and so what ? - in EVE New Citizens Q&A [original thread]
Welcome to the community! May your stay here be twice as profitable as your time in E&B. kieron Community Manager, EVE Online
- by kieron - at 2004.04.29 10:20:00
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7. Lab slots up for grabs - in EVE New Citizens Q&A [original thread]
Well done and a very kind gesture. kieron Community Manager, EVE Online
- by kieron - at 2004.04.27 20:55:00
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8. New Player Greetings - in EVE New Citizens Q&A [original thread]
Quote: Does this mean it's been re-sent or that it's still queued to be even looked at? When an application is first submitted or updated with new information, an e-mail is sent to all of the ISD volunteer leads. May I ask what team you...
- by kieron - at 2004.04.19 14:05:00
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9. Titans - in EVE New Citizens Q&A [original thread]
Some more information on Titans can be found here in the Planned Features section of EVE Insider. kieron Community Manager, EVE Online
- by kieron - at 2004.04.15 11:37:00
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10. Titans - in EVE New Citizens Q&A [original thread]
Quote: Can players or corps really own titans, or is it just something to go with the storyline? Titans are planned for release in the future. Players and player corps will be able to manufacture and own them. At the moment, titans are j...
- by kieron - at 2004.04.13 09:07:00
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11. New Player Guide - in EVE New Citizens Q&A [original thread]
Here is a link to Flaze's excellent new player faq. Give it a look! New Player Guide kieron Community Manager, EVE Online
- by kieron - at 2004.04.05 21:40:00
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12. Play all Day Cant sleep....Play again!!!! - in EVE New Citizens Q&A [original thread]
Happens to a lot of players on a lot of different games. I remember going through the same thing with Diablo and UO at one point in time. I always thought the worst were the dreams and coming out of a sound sleep thinking that a character died or ...
- by kieron - at 2004.04.02 14:54:00
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13. New Player Greetings - in EVE New Citizens Q&A [original thread]
As was stated before, application processing is generally a week or so, depending on the team that was applied for. With the influx of applications that are continuing to stream in, processing time may take two to three weeks. Applicants should b...
- by kieron - at 2004.04.01 19:58:00
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14. New Player Greetings - in EVE New Citizens Q&A [original thread]
Yes, we have received a huge influx of applications. Depending on the division you applied for (STAR, CRC, etc.) the time to go through the applications is generally less than a week. kieron Community Manager, EVE Online
- by kieron - at 2004.03.24 00:53:00
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15. Terms of EnB Offer not honored and No Customer Service Response - in EVE New Citizens Q&A [original thread]
Dubliner, I am sorry to hear that you had problems with the trial and with the billing of your credit card. I'll look into the situation and see what I can determine. First impressions are important and evidently our first impression was poor. Sen...
- by kieron - at 2004.03.23 14:28:00
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16. New Player Greetings - in EVE New Citizens Q&A [original thread]
With the ongoing trial programs, EVE has seen an influx of players that exceeded expectations. With this in mind, new player grettings by a member of STAR (the customer service branch of the volunteer program, ISD) has been swamped with requests. ...
- by kieron - at 2004.03.21 18:34:00
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