EVE Search - What does it take to become a GM for this game?

All Channels

EVE General Discussion

What does it take to become a GM for this game?

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: 1 2 :: [one page]
Author	Thread Statistics \| Show CCP posts - 1 post(s)
Sofia Bellard Pator Tech School Minmatar Republic 22	Posted - 2011.09.14 09:53:00 - [1] - Quote I was wondering what kind of knowledge does it take to become a Game Master for this game Poor sad little pirates, -áwhy you so mad?
Kirana Si Nekkid Inc. 0	Posted - 2011.09.14 09:56:00 - [2] - Quote knowledge isnt needed but you need to be good at selling horsepoo as gold. PS: and wear $1000 jeans ofc
Hired Assasin Black Aces Against ALL Authorities 21	Posted - 2011.09.14 09:56:00 - [3] - Quote More then you
ChromeStriker 3	Posted - 2011.09.14 09:58:00 - [4] - Quote Its not how much knowlage you have! you have to fight the previous gamemaster 1v1 in eve and win The problem is theres no such thing as 1v1 in eve and gamemasters have death rays n whatnot.... - Nulla Curas
RaTTuS BIG Gentlemen's Agreement 105	Posted - 2011.09.14 09:59:00 - [5] - Quote beer and boobies I think is all that is needed - in various amounts http://eveboard.com/ub/419190933-134.png
Nyio Federal Navy Academy Gallente Federation 58	Posted - 2011.09.14 10:00:00 - [6] - Quote Perhaps you can find answers to that here: http://www.ccpgames.com/en/jobs Features & Ideas Discussion: Agent Finder, Black Holes Needs a banner here..

GM Homonoia Game Masters C C P Alliance 14	Posted - 2011.09.14 10:09:00 - [7] - Quote Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly.

Aethlyn 20	Posted - 2011.09.14 10:12:00 - [8] - Quote I know what you're aiming for but I'll tell you anyway: I know several people who either worked or still work as CSRs or GMs for different MMOs. It's not as easy as it might appear to be. As for requirements to become a GM you'll need at least some experience with the game as well as experience in customer support (many start as behind-the-scenes CSR people answering support tickets using predefined worksheets and checklists). The difference between CSRs and GMs might differ from game to game, but in general CSRs won't openly appear anywhere - not forums nor ingame, while GMs will look for player interaction. You're also required to sign a very strict working contract, e.g. that you won't disclose to anyone you're working in that position (unless you're meant to be a community guy or community manager (CM) instead of a game master (GM)) - so you're only allowed to use your nickname while saying something like "Hi, I'm a CSR." or "Hi, I'm a GM.", if at all. If you do something not especially okayed by your superiors or the mentioned worksheets and checklists you're ready to find a new job. Most people get some issue, e.g. a ship lost due to networking issues. "Oh, come on! It's just a click for you to reimburse!" That's true, but if the GM/CSR's papers don't explicitly allow it, they're not allowed to do it. Even if they agree with the player personally. If they do it, they'll get fired. They aren't the bad boys - neither are the companies. Such rules are there to keep it fair, e.g. not just granting anyone whatever they wish, just because something went wrong. It's always the old "if you do it for one guy, you have to do it for everyone". If you're requesting technical support (e.g. the game crashes), but the GM/CSR isn't able to help you or just answers using generic suggestions like "defragment your hard drive" I wouldn't blame the support guy either. It's most likely one of the lists mentioned above again. Also keep in mind that such issues can be very, very widespread with sometimes really bizarre reasons or sources. The probably most perfect people for such positions would be software engineers knowing the whole game and it's code etc. but to be honest, you won't get one of these people to work in such a job - different wages, working conditions and other skills required (e.g. proper language skills, etc.). Looking for more thoughts? Read my blog or follow me on Twitter.
Niko Takahashi Percone Outcasts 1	Posted - 2011.09.14 11:02:00 - [9] - Quote Aethlyn wrote: I know what you're aiming for but I'll tell you anyway: I know several people who either worked or still work as CSRs or GMs for different MMOs. It's not as easy as it might appear to be. As for requirements to become a GM you'll need at least some experience with the game as well as experience in customer support (many start as behind-the-scenes CSR people answering support tickets using predefined worksheets and checklists). The difference between CSRs and GMs might differ from game to game, but in general CSRs won't openly appear anywhere - not forums nor ingame, while GMs will look for player interaction. You're also required to sign a very strict working contract, e.g. that you won't disclose to anyone you're working in that position (unless you're meant to be a community guy or community manager (CM) instead of a game master (GM)) - so you're only allowed to use your nickname while saying something like "Hi, I'm a CSR." or "Hi, I'm a GM.", if at all. If you do something not especially okayed by your superiors or the mentioned worksheets and checklists you're ready to find a new job. Most people get some issue, e.g. a ship lost due to networking issues. "Oh, come on! It's just a click for you to reimburse!" That's true, but if the GM/CSR's papers don't explicitly allow it, they're not allowed to do it. Even if they agree with the player personally. If they do it, they'll get fired. They aren't the bad boys - neither are the companies. Such rules are there to keep it fair, e.g. not just granting anyone whatever they wish, just because something went wrong. It's always the old "if you do it for one guy, you have to do it for everyone". If you're requesting technical support (e.g. the game crashes), but the GM/CSR isn't able to help you or just answers using generic suggestions like "defragment your hard drive" I wouldn't blame the support guy either. It's most likely one of the lists mentioned above again. Also keep in mind that such issues can be very, very widespread with sometimes really bizarre reasons or sources. The probably most perfect people for such positions would be software engineers knowing the whole game and it's code etc. but to be honest, you won't get one of these people to work in such a job - different wages, working conditions and other skills required (e.g. proper language skills, etc.). Great Post and Very nice looking Character Jealous :(
Kehro Urgus Aliastra Gallente Federation 0	Posted - 2011.09.14 11:10:00 - [10] - Quote GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. So no drug testing?
Ciar Meara Virtus Vindice 75	Posted - 2011.09.14 11:23:00 - [11] - Quote Kehro Urgus wrote: GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. So no drug testing? Drugs are optional, but highly encouraged. - [img]http://go-dl1.eve-files.com/media/corp/janus/ceosig.jpg[/img] [yellow]English only please. Zymurgist[/yellow]
malaire 31	Posted - 2011.09.14 11:28:00 - [12] - Quote Ciar Meara wrote: cencored from Forum Rules: "Immediate banning from the forum can result from any of the following: ... posts which discuss or illustrate illegal activity ..." Carebear -á* -áTrader -á* -áPerfect Music-á-á* -áNever Scamming -á* -áNever Pirating
Kehro Urgus Aliastra Gallente Federation 0	Posted - 2011.09.14 11:39:00 - [13] - Quote malaire wrote: Ciar Meara wrote: cencored from Forum Rules: "Immediate banning from the forum can result from any of the following: ... posts which discuss or illustrate illegal activity ..." death by fire would be too slow..
Sarmatiko 104	Posted - 2011.09.14 11:46:00 - [14] - Quote Kehro Urgus wrote: So no drug testing? You don't need this when smoking volcano each day Also i suppose you must have strong liver (in Iceland) or stomach (for some southern chinese foods).
Tear Anasarsy Kigurosaka Corporation 3	Posted - 2011.09.14 12:15:00 - [15] - Quote GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. Strangly, I am quilified for this job, with plenty of previous experiance and knowledge.. Just a shame the GF wont move :( Maybe if I talk to her nicely, I hear Atlanta is nice this time of year :P
Meryl SinGarda Belligerent Underpayed Tactical Team 116	Posted - 2011.09.14 12:21:00 - [16] - Quote I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. Fly Safe, Die Hard
Nyio Federal Navy Academy Gallente Federation 59	Posted - 2011.09.14 12:24:00 - [17] - Quote Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. I bet it was you that got me killed once on noob island, when you suddenly appeared infront of me with a "Greetings!". Features & Ideas Discussion: Agent Finder, Black Holes Needs a banner here..
Meryl SinGarda Belligerent Underpayed Tactical Team 116	Posted - 2011.09.14 12:27:00 - [18] - Quote Nyio wrote: Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. I bet it was you that got me killed once on noob island, when you suddenly appeared infront of me with a "Greetings!". lol! The greetings were the fun part. Most of the time, people were just happy to have someone to talk to that knew what they were doing. Fly Safe, Die Hard
Headerman Quovis Shadow of xXDEATHXx 81	Posted - 2011.09.14 12:40:00 - [19] - Quote Kehro Urgus wrote: malaire wrote: Ciar Meara wrote: cencored from Forum Rules: "Immediate banning from the forum can result from any of the following: ... posts which discuss or illustrate illegal activity ..." death by fire would be too slow.. If it was a democracy, i would vote for you mate.
grazer gin Raving Rednecks 3	Posted - 2011.09.14 12:48:00 - [20] - Quote Incompetence Inability to read Inability to responde in a decent time frame or with anything other than copy and paste
Morganta Peripheral Madness The Midget Mafia 28	Posted - 2011.09.14 13:07:00 - [21] - Quote Tear Anasarsy wrote: GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. Strangly, I am quilified for this job, with plenty of previous experiance and knowledge.. Just a shame the GF wont move :( Maybe if I talk to her nicely, I hear Atlanta is nice this time of year :P well you certainly have the English fluency thing nailed
David Grogan The Motley Crew Reborn Warped Aggression 39	Posted - 2011.09.14 13:35:00 - [22] - Quote GM Homonoia wrote: - Must be able to work methodically and with attention to detail so does this include saying "our logs show nothing" and glossing over petitions that then end up having to be escalated at customer's request to a senior gm in order to get the petition actually read correctly?
Pok Nibin Viziam Amarr Empire 0	Posted - 2011.09.14 13:51:00 - [23] - Quote Now. I can pee in a bottle. I've done that before. All that other stuff I can learn on the job, right? Don't fight it.-á Rejoin your Amarrian patriarchs.-á You know you want to.
Lady Spank In Praise Of Shadows 87	Posted - 2011.09.14 14:15:00 - [24] - Quote According to a friend whom received a warning from a GM, killing a noob player in low sec is against the rules, so I assume this 'in depth knowledge' of the game involves knowing how to undock and operate a stargate (a¦á_a¦â) ~ Get Out, Nasty Face ~ (a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á_a¦â)(a¦á...
Richard Hammond II Federal Navy Academy Gallente Federation 53	Posted - 2011.09.14 15:49:00 - [25] - Quote GM Homonoia wrote: - Experience in dealing with confidential and private information (especially for billing/account support) - experience not giving items in game to other gamers - experience not leaking internal messages and memos GM Homonoia wrote: - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail but only on NeX store items. Not in game bugs other than ones that affect the CQ Lady Spank wrote: According to a friend whom received a warning from a GM, killing a noob player in low sec is against the rules, so I assume this 'in depth knowledge' of the game involves knowing how to undock and operate a stargate how.... exactly are we supposed to figure that out? You can see how old the character is but when noobs can buy characters of any age.... They hired actual clothing designers for WiS clothes "no wonder the monocle cost $80, they had to pay royalties" Screw "FiS" its called EVE CCP
Burseg Sardaukar Sardaukar Merc Guild General Tso's Alliance 3	Posted - 2011.09.15 01:43:00 - [26] - Quote malaire wrote: Ciar Meara wrote: cencored from Forum Rules: "Immediate banning from the forum can result from any of the following: ... posts which discuss or illustrate illegal activity ..." Uhh... illegal where? It's January 2013 and President Ron Paul got rid of those nonsense bans in the U.S. We have a blog, it is terrible. How to fix Bounty Hunting
Tear Anasarsy Kigurosaka Corporation 3	Posted - 2011.09.15 12:34:00 - [27] - Quote Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. Oh how I miss AO, wish they would finish the new engine already!
Sumos Tigerclaw Republic Military School Minmatar Republic 19	Posted - 2011.09.15 18:46:00 - [28] - Quote GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. You forgot to mention the non-refundable application fee to goonwaffe.
Zagam Incompertus INC Fatal Ascension 73	Posted - 2011.09.15 19:17:00 - [29] - Quote Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. I was in ARK for a good year, and it was fun at times (especially the greetings, as you mentioned), but it also sucked. There were quite a few people who would lie about something just to get a freebie - and then get all kinds of bent out of shape because I said "no" as part of a script I had to do. It was kinda sad, actually. Of course, then Funcom basically broke AO when they tried to add another game on (Shadowlands), and it just went downhill from there.
Zagam Incompertus INC Fatal Ascension 73	Posted - 2011.09.15 19:18:00 - [30] - Quote Tear Anasarsy wrote: Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. Oh how I miss AO, wish they would finish the new engine already! AO is still alive? How? And aren't they F2P now?
Meryl SinGarda Belligerent Underpayed Tactical Team 122	Posted - 2011.09.15 19:58:00 - [31] - Quote Zagam wrote: Tear Anasarsy wrote: Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. Oh how I miss AO, wish they would finish the new engine already! AO is still alive? How? And aren't they F2P now? They are F2P, but only for Notum Wars. You can upgrade to Shadowlands for 5 bucks a month or go all out and pay 15 bucks a month for the entire game. They've added a whole slew of expansions, addons, an MT store, a few new systems and areas, but, as was mentioned, they're still working on the new engine and apparently have a very small team working on it. Doesn't help that the population is much tinier than it used to be. Fly Safe, Die Hard
Nyio Federal Navy Academy Gallente Federation 62	Posted - 2011.09.15 20:06:00 - [32] - Quote Meryl SinGarda wrote: Zagam wrote: Tear Anasarsy wrote: Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. Oh how I miss AO, wish they would finish the new engine already! AO is still alive? How? And aren't they F2P now? They are F2P, but only for Notum Wars. You can upgrade to Shadowlands for 5 bucks a month or go all out and pay 15 bucks a month for the entire game. They've added a whole slew of expansions, addons, an MT store, a few new systems and areas, but, as was mentioned, they're still working on the new engine and apparently have a very small team working on it. Doesn't help that the population is much tinier than it used to be. This is a bit offtopic for this thread but meh.. AO was/is a pretty cool game and it was sad to see the game decline. I left once it was clear they had almost no devs still working on it, in favor of AOC. One thing AO had that was very cool was the ability to set up those corp chatbots. At one point I was all caught up in that and forgot to play, I had a few of the corp bots and were working on finishing a helpbot. Fun times. (Never made it past level 90 ish on any char.) Features & Ideas Discussion: Agent Finder, Black Holes Needs a banner here..
Sofia Bellard Pator Tech School Minmatar Republic 22	Posted - 2011.09.16 00:08:00 - [33] - Quote Please stay on topic. Poor sad little pirates, -áwhy you so mad?
Triggadex Black Dawn Merchant Industries 5	Posted - 2011.09.16 00:12:00 - [34] - Quote GM Homonoia wrote: Sofia Bellard wrote: I was wondering what kind of knowledge does it take to become a Game Master for this game Here are the musts: - Fluency in English - Ability to relocate to Reykjavik, Atlanta, or Shanghai - Must fit in with the culture at CCP and the customer support department - Must be able to work days, evenings, nights and weekends - Must be able to work methodically and with attention to detail Highly desirable (and we really do not hire people that do not have at least some of these qualities): - Previous customer support experience - Very experienced player within EVE Online (for game related support) - Experience in dealing with confidential and private information (especially for billing/account support) - Experience in technical support and a deep knowledge of hardware/software (for technical support) - Fluency in either German, Russian or Japanese - Experience working in the games industry, especially for other MMOs Our open positions can be found here: http://www.ccpgames.com/en/jobs? At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. Funny, i have all but one.
The Apostle The Black Priests 6	Posted - 2011.09.16 00:25:00 - [35] - Quote Quote: At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly. Hmmm. Is it because of this type of crap you guys have to deal with? Quote: Incompetence Inability to read Inability to responde in a decent time frame or with anything other than copy and paste Quote: so does this include saying "our logs show nothing" and glossing over petitions that then end up having to be escalated at customer's request to a senior gm in order to get the petition actually read correctly? Just shutup already. Take an aspirin. If pain persists consult your local priest.
nahtoh Brotherhood of The Saltire EVE Animal Control 0	Posted - 2011.09.16 00:31:00 - [36] - Quote grazer gin wrote: Incompetence Inability to read Inability to responde in a decent time frame or with anything other than copy and paste Well thts the players end sorted but what about the GMs? And you missed the total and utter inablity to understand you fecked something up all by yourself... Yeah I work in tech support...
Mr M Agony Unleashed Agony Empire 3	Posted - 2011.09.16 00:44:00 - [37] - Quote Tear Anasarsy wrote: Just a shame the GF wont move :( Have you seen the Icelandic chicks? Just saying. Write for the Eve Tribune
Jenshae Chiroptera 22	Posted - 2011.09.16 01:19:00 - [38] - Quote Meryl SinGarda wrote: Nyio wrote: Meryl SinGarda wrote: I wouldn't want to be a GM. Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs) I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it. Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue. I bet it was you that got me killed once on noob island, when you suddenly appeared infront of me with a "Greetings!". lol! The greetings were the fun part. Most of the time, people were just happy to have someone to talk to that knew what they were doing. I was quickly ostracised. Chaotic Neutral does not work well in Lawful "Good" environment. I have helped far more people as a president of an org that I would ever have done as an ARK. First off, I can tell them specific things about how to play better, not just general guide lines. I can link people to various third party sites. I can give them items and credits to get along their way. I can be a friend and a contact. I can let them join a group want to support them further (one of our main goals) So forth and so on. ARK was pretty hollow with a lot of rules and a lot of brown nosing. Half the people there were there for the wrong reasons. The only time that they are needed is for technical issues. Even things like harassment and other social issues can usually be dealt with by the players if they really wanted to do that. As a programmer, I probably would have dealt with those technical issues a whole lot better than constantly escalating them to the overworked staff. CSM - Do you think? You see if they ruin high sec and WHs, you are ripping the newbie uterus out of EVE and feeding it to the big alliances. When it is gone, they will starve and die.
Carcosa Hali True Slave Foundations Shaktipat Revelators 1	Posted - 2011.09.16 02:22:00 - [39] - Quote Clearly, you need iron skin... and an ability to forgive dumbasses for their histrionics... I had neither the last time I decided to GM.. ended up getting run out of a fairly nice game by a player who targeted me specifically... Just learn to roll with it. =) Good Luck.

Pages: 1 2 :: [one page]

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.