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Salpad
Caldari
Carebears with Attitude
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Posted - 2009.03.16 05:00:00 -
[1]
Hi
I logged in about 25 minutes ago, and got a skill training complete box. To my horror, I saw that there were no more skills in the queue.
Of course I immediately built a new queue.
The problem is, when I looked in the History tab on the skills page, it said that the training of the last skill finished at the exact time of log-in (4.36 or something like that).
Is that true, or did the skill actually finish training at some earlier point but due to a software bug, the finishing "log" happened only at the moment og log-in?
I suspect even if there is a bug, I've only lost a couple of hours, and on a 24 months old character, so no big deal. But I'd like to know if there is a bug.
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Salpad |
Yester Morrow
Amarr
Sanctus Ordo Luminarium Amarri
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Posted - 2009.03.16 05:09:00 -
[2]
The exact same thing happened to me. Only the first skill of the queue actually finished training, and History tab showed it as being completed at the time of log-in, while it actually should have finished training more than a day ago.
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Faatina Lebass
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Posted - 2009.03.16 05:36:00 -
[3]
Same thing happened to me. I logged in at 0844 eve time, and at 0845 looked at my queue to see it was empty. On looking at history, said several skills had finished at 0844 (I had 23 in the queue the previous day). While I don't know how much time was lost, I think there may be a limit to the number of skills you can put in the queue which caused the bug.
So, I don't think it's an isolated event, just rare.
Hopefully it doesn't happen again.
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San Ti
Gallente
Dawn of a new Empire
The Initiative.
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Posted - 2009.03.16 06:10:00 -
[4]
I had this happen repeatedly over the past day and have petitioned it. I lost hours of training as a skill was due to complete at 3am local and when I got up at 8am the skill que reported it complete at the exact time of login and no other skills were being trained.
The really confusing thing is that EVEMON showed the queue was working fine -- so the API is showing that things are working even though when you log in they are not.
Subsequently I tried to set a new queue with shorter skills and the same thing happened again (skill history showed completion at login time and queue not functioning etc). So i petitioned it again...
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Warya
Snake Eyes Inc
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Posted - 2009.03.16 07:01:00 -
[5]
I have the same problem, what is even worst is it showed me that the skill finished a few minutes in the future.
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One day the lag will get us all. |
Estel Arador
Minmatar
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Posted - 2009.03.16 07:44:00 -
[6]
I believe the client checks whether or not skills are finished when you log in, and that's when the completed skills actually get processed. That's why you got a message exactly when logging in and the history shows the time you logged in (instead of the time the skills actually would've finished).
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eXeGee
GBTeam
C0VEN
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Posted - 2009.03.16 09:11:00 -
[7]
same here, skill should end at 00:00 another skill should start from queue but it havent, and i lost time 'trusting' this queue system again...
any idea if petitioning it would give my back sp from skill that should start but it didnt?
______________________________
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Jagga Spikes
Minmatar
Sebiestor tribe
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Posted - 2009.03.16 10:48:00 -
[8]
i haven't had any problems with queue, tho i noticed an odd thing. on same account, i couldn't start training on second character before i logged on first character, although his skill training should have been completed. before this patch, i was able to start training on another character without checking/logging. *shrug* bug, probably
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RaTTuS
BIG
Libertas Fidelitas
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Posted - 2009.03.16 10:56:00 -
[9]
the completion are time stamped when you login ,
but they complete while offline
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BIG Lottery, BIG Deal, InEve
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Salpad
Caldari
Carebears with Attitude
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Posted - 2009.03.16 12:50:00 -
[10]
 Originally by: RaTTuS
the completion are time stamped when you login ,
but they complete while offline
So your take on it is that we aren't actually losing anything? It just looks as if we are?
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Salpad |
Sazo Sahaal
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Posted - 2009.03.16 15:11:00 -
[11]
The game indeed shows the time as the moment you log in but that is because the game will calculate what was completed from the queue at the moment you enter the game.
As for "losing" time well yes you did. The skill finished some time during the period you were offline and there was nothing else in the queue for it to begin on. As a rule i never log out with less then 24h of skills in my queue so i just need to log in once a day at worst.
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Kiah Kao
Caldari
Kao Kiyura
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Posted - 2009.03.16 18:25:00 -
[12]
There is a bug. I've had this happen several times now, and each time training did not continue, even though there was a skill queued. Upon logging in, suddenly the queue was empty. I've reported this in the Apocrypha issues thread and filed a bug report. I suggest you do the same.
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Guillame Herschel
Gallente
Buffalo Soldiers
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Posted - 2009.03.16 22:37:00 -
[13]
Originally by: San Ti
The really confusing thing is that EVEMON showed the queue was working fine -- so the API is showing that things are working even though when you log in they are not.
Same thing here last night. I didn't petition it because I logged in to look and see if the new skill started, right about the time it should have. In-game, it did not start. But EVEMON showed that it did start, but had a too-long time to completion, as if I had no implants.
Both skills were longer than the queue length. I waited until the first one was within a day of completing before adding the second one, also a several day train, to the queue.
-- The Theorem Theorem: If If, Then Then --
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Pookie McPook
Nova Synergy PLC
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Posted - 2009.03.17 12:37:00 -
[14]
Originally by: RaTTuS
the completion are time stamped when you login ,
but they complete while offline
I believe this to be the case too. However the annoying thing is that even if you know the skill training has completed you still have to log into that character in order to get the "notification" before logging into an alt in order to set a new queue training there.
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Trebor Daehdoow
Gallente
Sane Industries Inc.
United Freemen Alliance
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Posted - 2009.03.17 17:20:00 -
[15]
You think you have it bad?
I had a skill complete in the middle of the night. Not only did the next skill in the queue NOT start training, but now my character won't train at all! If I start training a skill, it will say I am training it while logged in, and the API will also report I am training it. However, as soon as I log out, the skill apparently not only STOPS training, but also resets back to where it started when I started training, and then the API reports no skill training!
This on top of all the other API issues since the Apocrypha patch.
Pettitioned and bugreported.
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EViE - The iPhone / iPod Touch Skill Training Monitor
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Kiah Kao
Caldari
Kao Kiyura
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Posted - 2009.03.17 17:29:00 -
[16]
I was informed today by the Bughunter team that this is a known issue, which means a fix should be available in due time when they're able to nail this. If you haven't already, consider filing a bugreport - the more details they have on the issue, the easier it'll be to fix after all. 
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Mordican
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Posted - 2009.03.17 18:10:00 -
[17]
As an FYI to all of you wanting to petition the problem, they will "note" the problem in a bug track or something like that, but the lost time is lost. They will not, and likely cannot, give you the lost SP no matter what.
I was in the middle of building a skill queue when the servers locked up after launch and I lost several hours of training due to not even being able to log in.
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Nijo deibu
Caldari
Nd Friends United
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Posted - 2009.03.17 19:07:00 -
[18]
Pretty odd everyone seems to have problem with the skill queue exept for me :s
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Lebouse
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Posted - 2009.03.17 19:38:00 -
[19]
My queue simply drops any skills after the one that is training if I am offline; which means I no longer use the queue unless I am logged on and can verify that it is moving onto the next skill.
It wasn't as if I had several skills to train, I put one short one and a long one to keep the training going after the short one was done and until the next time I logged on. Then I log on, no skills are training and none in the queue.
So back to the old school way of doing it I guess.
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Alu'card
Caldari
Sensus Numinis
Imperial Republic Of the North
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Posted - 2009.03.17 20:03:00 -
[20]
I got some probs too.
Had a skill in queue and my evemon showed 2 hours left at that skill.
I logged in and no skills trained.
Its so funny ^^
>> Klick Me << |
Alma Malice
Enseki
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Posted - 2009.03.17 21:42:00 -
[21]
Edited by: Alma Malice on 17/03/2009 21:43:25
Confirming I had exactly the same problem on two accounts:
1. Logoff with many skills queued
2. Log back on to find that the only skill trained was the one I left training at logoff, queue got wiped and no skills were queued
I hope CCP sorts this one quickly.
Also, I understand that some people haven't experienced this problem. While I am all for freedom of expression, these posts about "I have no problem" do not help the cases of the players that were harmed by this bug, since the last thing I want is this problem being ignored.
Perhaps I am venting a bit (sorry!) but petitions are taking longer than the usual to get sorted out, I am receiving mass responses to my petitions regarding some other skill queue bug, and its generally frustrating to miss skill learning especially when you care. That said, all is understandable in a patch situation and I still love both EVE and CCP.
Finally, I am very happy that some people haven't had this problem and really wish I was in the same situation 
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Zera Cado
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Posted - 2009.03.17 23:52:00 -
[22]
I've lost 2 days of training because of this!! :(
I was training a skill to 4, and had level 5 of that skill in the queue. I used this method when queuing it up:
I trained lvl 4 normally: train now.
I right clicked on the skill and did add to queue after this skill on that same skill (to lvl 5). I saw it with a white blinking box for the current skill train and a blue solid box for the lvl 5 train. everything looked good.
I log in 2 days later and see that level 4 finished immediately upon login. NOT 2 DAYS ago like it should have and nothing is being trained right now.
Really buggy if you ask me, not really ready for prime time.
This isn't perfectly reproducable, but something is definitely causing this behavior. I wonder if it has to do with downtime, and if a skill finishes and needs to queue over to another one while the servers are offline.
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Reandom Traas
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Posted - 2009.03.18 00:37:00 -
[23]
I had this happen twice. Both times were when skills were somehow automatically added to the que. Since then I have always cleared out they que each time, before manually adding in he skills I want. So far, no more problems...so far.
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Igorsk
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Posted - 2009.03.18 01:00:00 -
[24]
Yeah, I've lost several days on multiple accounts due to this issue. It would have been nice if CCP had sent out an e-mail to all account-holders to notify them of this issue, since they say it is a known issue. It is made all the more frustrating because 3rd party apps, such as EVEMon, show that the new skill is being trained until you log in to add the next skill to the cue, only to find that nothing has been trained for the last 3 days.
Makes me very angry. CCP could have handled this much more professionally.
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OneSock
Crown Industries
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Posted - 2009.03.18 16:51:00 -
[25]
I'm going to bug report this. I've been training two alts recently. Before Apocrypha I could train a skill on alt A, login alt B and then skill on alt A would complete and I could train a skill on alt B without relogging.
Now, the skill on alt A does not complete until you login alt A, even if the allocated training time as completed. You cannot train alt B. You have to login alt A, let it complete, and then go back to alt B to set skill off.
It's a bit of a pain as I used to just check from time to time if I could train on alt B and it would say "a skill is already in training on another character".
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Schayol Sunkeeper
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Posted - 2009.03.18 17:36:00 -
[26]
towards OP's question: training within the queue really does finish when you log on, this has to do with downtimes but don't ask me what exactly.
basicly the server trains your skills to 99,99% and switches to the next in queue. the moment you log in it finishes every "finished" skill.
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Debonair Dan
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Posted - 2009.03.18 18:17:00 -
[27]
Edited by: Debonair Dan on 18/03/2009 18:17:32
Did it occur to any of you brainboxes that in fact it was just popping up on your history screen upon login to state that you had completed your skill. But yes in fact you had completed it earlier whilst offline? is that too much of a jump for some people to make? Is that not utterly intuitive?
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Lord Flatulence
Caldari
Spack Lords
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Posted - 2009.03.18 20:51:00 -
[28]
I'd say that some of you in this thread are adding/changing skills in your skill queue but not saving the changes by clicking the "Apply" button before logging off. I believe this is the most likely cause of the "next skill in the queue didnt start once the existing skill finished" problem. After reading threads like this one i was a bit paranoid about using the queue but i have had no issues with it so far.
As for the completion timestamp being your login time i believe that was resolved in the latest patch yesterday (17th).
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Commander Vic
Minmatar
Sebiestor tribe
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Posted - 2009.03.19 20:34:00 -
[29]
I haven't been ahving any problems using the queue on two different accounts, one traiing the short < 3 hr skills and the other working on longer 1 day+ skills. So I have to wonder if it's because we use the queue differently when assigning skills. I see several people mentioning that they have problems and that they are using the context menu to add skills to the queue directly from the character sheet. Personally, I always open up the queue and make all changes from there since the skill list in the queue planner window displays the time needed for the next level including levels already in the queue so if I queue up a skill from level 1 to level 4 the planner will tell me the time need to train it to level 5.
Anyway, those of you having problems might want to try using the queue window itself rather than adding skills directly from the character sheet and see if that works.
Other things I do with the queue that might be helpful:
* I never add skill directly from the character sheet, I always open the queue window and make all changes from there.
* It's never empty, I add skills as other skills finish training so that I never (or only VERY rarely) have fewer than 24 hours in the queue. When training a 1 day+ skill once that has less than 24 hours remaining a new skill is added to the queue.
* I try to plan the skill order so that no skill finishes during downtime as I read a dev post that indicated this may cause problems with the following skills not starting.
* I frequently forget to apply the changes, but closing the queue window without applying the changes will pop-up a prompt for you to save the changes. Since I have used the 'apply' button and the 'oh crap I forgot' pop-up equally I don't think it matters which way you save your changes.
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Salpad
Caldari
Carebears with Attitude
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Posted - 2009.03.19 20:58:00 -
[30]
Originally by: Debonair Dan
Edited by: Debonair Dan on 18/03/2009 18:17:32
Did it occur to any of you brainboxes that in fact it was just popping up on your history screen upon login to state that you had completed your skill. But yes in fact you had completed it earlier whilst offline? is that too much of a jump for some people to make? Is that not utterly intuitive?
It is very clear from my original post that yes I have indeed considered this, but the fact is that CCP are famous - deservedly famous! -for making a buggy and user-hostile game, and therefore it is perfectly natural and sensible for me to mis-trust them, to be concerned that I have missed out on training opportunity.
Reacting with: "yes, his can be interpreted in at least two different ways, but I'm sure CCP knows what they are doing" is extremely naive, given CCP's track record.
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Salpad |
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