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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Explorer
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Posted - 2009.04.09 12:14:00 -
[31]
Yes, it was back to being broken at around 9:10 GMT. Please note that we are still working on this but the problem is with Vodafone Iceland and Tiscali. We are trying to get them to fix this.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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Sweaty Minge
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Posted - 2009.04.09 12:42:00 -
[32]
ibtl
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BBQ
Gallente
Federal Defence Union
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Posted - 2009.04.09 12:58:00 -
[33]
I have had dealings with Tiscali when they took over the good ISP I was with and moved me over to their network.
They love to advertise things like
 Quote:
8 Meg Broadband for only ú9.99 a month
However, you connect at 8 meg but have a poor cap and their contention ration is something like 800:1, thats 800 users per 8 meg pipe link giving a download speed of about a 1/8meg connection. They also use similar contention ratios for back haul and links, mainly so they look good but cheap however once you scratch the surface its very poor with bad packet loss. Last dealing with them before I left them was "Packet loss is not a problem with web browsing just refresh the page, thanks for calling."
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God gave us a brain, he also gave us a voice.
Shame some people have yet to connect them.
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Jonathan Silver
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Posted - 2009.04.09 16:57:00 -
[34]
Just a little update, I snuck into work and had a play on my computer there and everything is running smooth. Totally different routing as well, not sure which ISP it was though.
Called Vodafone Iceland earlier and they pointed the finger at CCP and said quote unquote "CCP's computers can't talk to our computers" 
Either way if this continues both Vodafone and CCP will lose subscriptions IMO 
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CCP Explorer
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Posted - 2009.04.09 17:34:00 -
[35]
We just contacted Vodafone Iceland telling them that we still have a problem. After some tweaking then we have symmetric routing with low latency but we have confirmed in-house cases of not being able to login via Vodafone Iceland. We are still working with them trying to resolve the issue.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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Allen Ramses
Caldari
Typo Corp
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Posted - 2009.04.09 17:37:00 -
[36]
Explorer, are you saying this is an entirely separate problem from the LINX peering issues?
____________________
CCP: Catering to the cowards of a cold, harsh universe since November, 2006. |
Abrazzar
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Posted - 2009.04.09 17:37:00 -
[37]
I told you. Vikings. Use them.
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Ideas for: Mining
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Jonathan Silver
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Posted - 2009.04.09 17:45:00 -
[38]
Alright CCP explorer I'll leave you guys in peace 
Interestingly Singularity seems to be a BIT more responsive than TQ for some reason. Still unplayable but at least I can get in and shoot rats every other minute while the game catches up to my orders.
Cheers
PS: Happy easter! I hope you get paid some overtime fellas
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Maria Kalista
Amarr
Emerald Forest Securities
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Posted - 2009.04.09 18:10:00 -
[39]
Originally by: Jonathan Silver
PS: Happy easter! I hope you get paid some overtime fellas
Easter in Iceland means they get 5 days off.
Lucky bastards...
Originally by: Jacharian
This sounds like a bad idea. I'm in.
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CCP Explorer
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Posted - 2009.04.09 18:19:00 -
[40]
We are actually taking additional vacation days to relax after Apocrypha, on top of the legal holidays before and after the weekend.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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CCP Explorer
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Posted - 2009.04.09 18:36:00 -
[41]
This issue should be resolved as of 18:08 GMT. Please confirm that you are flying.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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Hariya
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Posted - 2009.04.09 18:40:00 -
[42]
Originally by: CCP Explorer
We are actually taking additional vacation days to relax after Apocrypha, on top of the legal holidays before and after the weekend.
I just tried to explain this concept to couple Indian outsources fellas I've been working remotely with... Kind of hopeless but they took it kind of well, forcibly closing all my critically important tickets 
Glad I still have some proper cider.
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Jonathan Silver
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Posted - 2009.04.09 18:58:00 -
[43]
Confirming that I'm flying about on TQ and no sign of problems, good work guys o7
Now remember to feed the hamsters before you go on that extended vacation.
Cheers
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CCP Explorer
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Posted - 2009.04.09 19:30:00 -
[44]
It is not known exactly what the problem was but Vodafone's QoS engine was misbehaving. Vodafone made configuration changes to bypass the problem (putting traffic to 87.237.38.0/23 in the top priority queue) and will open a case with the vendor.
In the process of resolving this issue we discovered an asymmetric routing problem that we fixed on our end (as much as we can fix the internet on our own). It was caused by a couple of ISPs not talking to one another. Sometimes it's remarkable that the internet works. 
The hamsters have been fed. Enjoy.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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Allen Ramses
Caldari
Typo Corp
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Posted - 2009.04.09 19:51:00 -
[45]
Originally by: CCP Explorer
In the process of resolving this issue we discovered an asymmetric routing problem that we fixed on our end (as much as we can fix the internet on our own). It was caused by a couple of ISPs not talking to one another. Sometimes it's remarkable that the internet works.
Might this have anything to do with the LINX issue that has been plaguing EVE with disordered packets since November? Or is that unrelated?
____________________
CCP: Catering to the cowards of a cold, harsh universe since November, 2006. |
Aron Iceland
The Athiest Syndicate
Advocated Destruction
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Posted - 2009.04.09 20:46:00 -
[46]
Yep thanks a butload ccp, working fine now :D (a bit late to reply but :¦ )
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If I owe Smith ten dollars and God forgives me, that doesn't pay Smith. |
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