CCP Arrow
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Posted - 2012.05.07 16:37:00 -
[1] - Quote
Hey this is great  I lol'd out loud, oh and I'm reading this thread now, sorry about late reply, we have been monitoring the official feedback thread of the blog over the weekend and are collecting valuable input for iteration tasks as well as setting up User testing sessions to be able to actually observe in action the things you are describing so that the changes and fixes we do will be the right ones.
CCP Arrow-á-á|-á Senior UX Designer-á|-á @CCP_Arrow |
CCP Arrow
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C C P Alliance
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Posted - 2012.05.15 11:36:00 -
[3] - Quote
Hey folks.
I just wanted to restate what we said in the Dev blog for the Unified Inventory that we wanted to get feedback from those that use SiSi in order to address problems that would occur. We intended on following heavily up on the feedback, doing as much as possible before launch as well as doing even further iterations and fixes in the upcoming release. Team Game of Drones is committed to a new methodology of using the principals of User Centered Design, where the User Experience of our players drives our design decisions.
Not only did we collect all feedback from the Forums, personal posts, Twitter comments and other sources but we took the issues many of you like Grey Stormshadow, Tippia and other have been pointing out and created a User Testing plan which we facilitated last week. In the sessions the whole team observed the live feed and took notes on everything the participants did. We don't do User Tests because we don't believe you when you say there is a problem, we want to address it correctly and by seeing it in action with our own eyes, we can more easily find a solution to the problems you have found.
Once we had collected all the date from the tests we created stories and design updates which have either already been submitted to the next SiSi build, or we are actively working on or have been put into our backlog of work stories which we will address as priority stories before we start working on other features for next release.
I'm sorry if people that have given us feedback have felt we didn't listen in the past few days, I hope this post has re-instated that we actually listen and act accordingly and have simply been doing nothing else since the release of our blog. In the future, when we go through the feedback and create User Testing plans, we will make sure we reply to all the different discussion threads on the forums where we read the feedback, so that you all know that the feedback has been read, noted and addressed.
Thank you all for the feedback, you help us make better features and a special thanks to those that have gone above and beyond by bringing us very detailed and accurate constructive feedback, it does make a world of a difference for us.
CCP Arrow-á-á|-á Senior UX Designer-á|-á @CCP_Arrow |