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Mayumi
Mayumi
Polaris Corporation



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Posted - 2003.06.24 23:29:00 - [1]

One of the points that has been raised I can answer myself:

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8. At what point will players start to be expelled for exploits or taking other actions designed to harm the game? Corollary: what steps, such as a published "Hall of Shame", will be taken so the players will believe that you are actually enforcing anything?
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Some players have been banned for exploits, possibly attacks on the server setup too, but I wouldn't know about that part.

However, I can safely say that there will never, ever be a "Hall of Shame", it's an extremely unprofessional idea, makes CCP appear ogre-like, and leads to a gamut of negative human emotions and reactions, which I don't feel I have to list here.
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GM Regius
GM Regius
Game Master Retirement Home



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Posted - 2003.06.25 13:02:00 - [2]

Many good questions Weaselsmasher,

Let me see if I can answer some of your questions that are directed to Customer Support:

1. Everyone at CCP and Customer Support has a separate player account they can use to play the game as a regular player. There is no cheating or using GM powers allowed, everyone starts from scratch and experiences the game a normal player.

4. Every GM goes through a training program and there a clear policies and rules that they need to follow. Many of the GM's have been here since 2002 so they are well trained and with good experience.

5. We answer all stuck petitions 24/7. We do understand that being stuck is a critical issue and give them the highest priority

6. I think hellmar has explained this on the board or in his dev blog, but there is a continuous effort from the dev team solving stuck related problems. The main thing to understand is that stuck problem is not one problem but can be caused by so many different factors. We have in each patch been addressing a particular stuck problem but there are new stuck problems arising that we are trying to detect and fix in the next patch.

8. We have banned players for hacking and cheating. The EULA is clear about what rules players need to follow. Hall of shame is something that we will consider, but I can't promise anything. Anyway should it not be Space of shame? :)



best regards,

Regius
Division Manager
EVE Online Customer Support
Get support: http://support.eve-online.com/cgi-bin/eve_online.cfg/php/enduser/ask.php
Mayumi
Mayumi
Polaris Corporation



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Posted - 2003.06.25 14:41:00 - [3]

Okay, so I can be wrong, but I'm not ashamed of the possibility.

I personally don't like the Hall of Shame idea, but if CCP does, then they can use it all they want, I can't/won't stop them.

Note: This is not an announcement of anything, and I would not be privy to such discussion.
--

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Mayumi
Mayumi
Polaris Corporation



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Posted - 2003.06.26 23:12:00 - [4]

If you suspect someone of exploiting and are able to provide some written/visual evidence of such activity, email [email protected] and it will be investigated. This needs to be more than hearsay and conjecture.

Oh, and to reiterate: CCP and the GMs of Siminn (Iceland Telecom) do ban and have banned exploiters, yes, I've seen discussions of such, and I can't tell you (or anyone else) what occurred, because it would break my agreements with CCP.
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Sahwoolo Etoophie
Sahwoolo Etoophie
Forum Moderator
Interstellar Services Department



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Posted - 2007.06.25 09:39:00 - [5]

Thread locked. Necro ftl. *click*


In case you're wondering, I'm now stationed in Jamaica that is why I look tanned and wearing sunglasses. Just look how pale I was!
   
 
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