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Thread Statistics | Show CCP posts - 12 post(s) |
LouLou Belle
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Posted - 2009.12.05 23:21:00 -
[241]
So much for the moaning, but if it's a 'network issue', how much of that is beyond CCPs' control ?
We all know about the server issues, with load balancing and so on, but there's bound to be some things they have no control over. A network problem can start hundreds of miles away, as anyone with some network knowledge will know.
Think of the problems your home network gives.. and multiply it...
I think due credit to CCP for being on the case so quickly, unlike other games. And at least a MOD shows his face here to tell us what he can, when he can.
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Rosmary
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Posted - 2009.12.05 23:22:00 -
[242]
Hey i don't care what problems they got. As long as they spend the money to fix it. For all I care they can go bankrupt, I just want to game.
GAMING is my LIFE. Don't flame me.
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Aralissia
Amarr Epicurus' philosophy
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Posted - 2009.12.05 23:23:00 -
[243]
Thank God they didn't have to do a database rollback....
Reverse...
all yarr pops are belong to us |
JSkywalker
Brotherhood of Wolves
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Posted - 2009.12.05 23:28:00 -
[244]
Originally by: Rosmary Hey i don't care what problems they got. As long as they spend the money to fix it. For all I care they can go bankrupt, I just want to game.
GAMING is my LIFE. Don't flame me.
i see you are a woman in real life too..... -- JSkywalker
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Tuscun Nebular
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Posted - 2009.12.05 23:28:00 -
[245]
It's really great to hear CCP finally admit that there's problems with Dominion! The other day I had so much lag after installing that patch. (PROBLEMS AFTER INSTALLING PATCH) but yet when I posted about it, eve players did noting but write negative responses to my post. Funny that all of a sudden there's no problem with the game. BTW it wasn't the cable company, not was anything wrong with my $2700.00 computer system, because all was checked by a PROFESSIONAL and passed inspection. IT WAS THE PATCH, but yet we have the people who hide behind their computers terminals and attempt to antagonize other players with their STUPIDITY! SUCK ON THAT! You know who you are!
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Kile Kitmoore
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Posted - 2009.12.05 23:28:00 -
[246]
Psst, hey buddy do you know where I can score some Eve? Come on man, I'm really hurting! Don't hold out on me, just a small fix and I won't bother you anymore.
One of the best parts about Eve outages, forum drama in full swing. Just take a moment, step back and bask in the warm rays of light that emit from forum rage posts. Isn't it glorious? Unless of course your a forum mod.
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Lykouleon
Trust Doesn't Rust Ushra'Khan
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Posted - 2009.12.05 23:30:00 -
[247]
Originally by: Rosmary Don't flame me.
...sorry...must flame.
Read up, this FAR beyond CCP's control. There is nothing they can throw their money at to fix this.
Quote: CCP Mindstar > Sorry - I've completely messed all that up. lets try again
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Karaun Xavura
Gallente
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Posted - 2009.12.05 23:32:00 -
[248]
http://img5.imageshack.us/img5/6364/evefuuu.png
* Please refrain from posting images - Fallout |
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CCP Fallout
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Posted - 2009.12.05 23:32:00 -
[249]
Originally by: Tuscun Nebular It's really great to hear CCP finally admit that there's problems with Dominion! The other day I had so much lag after installing that patch. (PROBLEMS AFTER INSTALLING PATCH) but yet when I posted about it, eve players did noting but write negative responses to my post. Funny that all of a sudden there's no problem with the game. BTW it wasn't the cable company, not was anything wrong with my $2700.00 computer system, because all was checked by a PROFESSIONAL and passed inspection. IT WAS THE PATCH, but yet we have the people who hide behind their computers terminals and attempt to antagonize other players with their STUPIDITY! SUCK ON THAT! You know who you are!
We're very open about when there are issues with the game. We have a known issues page where you can review current issues with Dominion and possible workarounds for many. Wanted to point that out as some people may not be aware of that.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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Onixun
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Posted - 2009.12.05 23:34:00 -
[250]
Originally by: Grez Edited by: Grez on 05/12/2009 23:11:16
Originally by: Onixun [..]
Because they run the most powerful super cluster in the gaming world by a margin of insanity. They had to get permission from the US military to use their database RAMSAN's.
If you don't mind paying another $10/m, then I'm sure they can supply a duplicate super cluster for us to play on.
Not to mention that sometimes it's not due to the server itself, but the ISP's they use to get EVE to us as soon as possible (and they use multiple carriers).
Sometimes, you just can't get what you want.
But that's just it. If they stick it all on a "performance pretty" cluster to get the players to play it, and "pray" to whatever deity they believe in that it won't crash seems like a bad idea overall. I know systems crash, I know that servers get disconnected...
But not having a set of backups to work with is a bit illogical. Yeah, having a fast, sleek server is nice, but putting all your eggs in one basket isn't the best choice either. I know that WoW, Matrix Online, FF11 have some ****ty machines used as their servers, but when they crash, it's not nearly as dramatic as this...
I also think it has to do more with the dynamics of the game itself. If you DC in, say, WoW, and some **** ass 13 yr old kills you while you're standing still in the server's perspective, all you have to do then it run back up to your body and "get your body back"...
But if you disconnect in EVE, and your ship was roaming in 0.0 space. Then when you wake up in the station after being pod killed you've lost alot of things that you can't get back... stuff that may cost billions of ISK to buy again, and time to re-obtain...
I guess it's the flaw with how much everything costs in the game, and that cost directly links to the time spent. You spend TIME to make ISK, to get better ships, and to obtain better standings at stations. It's that TIME you can't get back when your ship is destroyed, you implants are gone, and your jet cans have expired because "OMG WTF SERVER ERROR ****ING ****!", and then you have to spend MORE TIME to regain the SAME stuff you lost and worked so hard for...
So yeah... bit of a rant, but with this kind of gameplay, it makes server errors like this even more dramatic. It's not that the server crashed. It's that we all spent alot of time to acquire our ships, our attributes, and our valuables in this game, and losing that symbolic expression of "hard work" is... I guess heart wretching... because of some sheer dumb circumstance like this...
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JaseNZ
Gallente
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Posted - 2009.12.05 23:35:00 -
[251]
Originally by: w1ngz
I already told! "Nothing personal" (c) w1ngz I'm talking to CCP. Not for him personal! And CCP must think before, about hardware isn't it? It's their job... ;)
No one can anticipate when things will go wrong, especially if it is something that is beyond their control there is bugger all someone can do but wait. At least CCP got the matter resolved fairly quickly. With other companies, people may need to wait til the next day, so in that respect we're lucky.
Perhaps in the case of hardware failures, CCP does have backup servers, hard drives, datanases etc, but if they do, it still takes time to get these things in place when the main hardware falls over.
Another thing you might want to remember, is it is late Saturday night in Iceland, I don't know many workplaces where staff give up their weekends the way Wrangler and Fallout and the guys behind the scenes have. If it was my workplace, the person on call would be telling the customer the earliest they could help is Sunday morning.
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Rosmary
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Posted - 2009.12.05 23:35:00 -
[252]
Is CCP making excuses? We don't need lame excuses, you guys are not a kid. You are company not some child.
And face the consequence and admit your faults.
NOW fix it. We paid you to do what you suppose to give us: A GG (incase you don't know what it means, it means GOOD GAME)
Don't flame me now.
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Lady Spank
Amarr Sekret Kool Klubb HYDRA RELOADED
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Posted - 2009.12.05 23:38:00 -
[253]
Originally by: Tuscun Nebular ...not was anything wrong with my $2700.00 computer system, because all was checked by a PROFESSIONAL and passed inspection...
Mine cost like ú250 (lets say $300) 3 years ago and has been upgraded through hand me downs and still runs Dominion better than most so called pro rigs, so derp.
Originally by: Tirus Sinobi Your response has set your intelligence barrier so low that anything you post from here on that breaches it, will have to be considered posted by somebody else.
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Veilag
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Posted - 2009.12.05 23:39:00 -
[254]
Originally by: Rosmary Is CCP making excuses? We don't need lame excuses, you guys are not a kid. You are company not some child.
And face the consequence and admit your faults.
NOW fix it. We paid you to do what you suppose to give us: A GG (incase you don't know what it means, it means GOOD GAME)
Don't flame me now.
Glad you clarified that, I thought CCP had Shergar there for a minute.
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Rosmary
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Posted - 2009.12.05 23:40:00 -
[255]
O by the way, I hope someone from CCP would come and apologize and admit their fault.
Like their CEO of the company come out and offer a resignation. That way we can all feel better for the loss of service that we never received.
Someone has to pay the price.
Don't flame me.
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goodeveningladssuckysuck
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Posted - 2009.12.05 23:46:00 -
[256]
Rosmary...You are a tit
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Skogen Gump
The Star Fraction
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Posted - 2009.12.05 23:47:00 -
[257]
Originally by: CCP Wrangler
Originally by: Veilag
Originally by: Enkilil
Originally by: CCP Wrangler For me to get information I have to ask them, as they're the only ones who really knows what's going on. If they are going to answer me they have to focus on that rather than working on the problem. Therefore I'd rather go and ask them for the details of why this happened once it's fixed, rather than delay the fix by asking right now.
Why do I have "Caught in the Middle" by Dio going through my head right now? Cheers, Wrangler ;)
more like they are looking for 'A Light In The Black'
I'm listening to Arch Enemy right now if that helps anyone.
+1 for Awesome
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Rosmary
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Posted - 2009.12.05 23:49:00 -
[258]
Well if I am a tit, it makes CCP a bum. Why? they ripping us off for the time paid.
O well, nothing can be done. No compensation, nothing.
Life moves on. No one cares, no one will do anything about it.
CCP is laughing, real hard. Looking at us suffer)
Don't flame me please.
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px3118
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Posted - 2009.12.05 23:51:00 -
[259]
For all the people that trash ccp. CCP's Permaband
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Agent Known
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Posted - 2009.12.05 23:53:00 -
[260]
Originally by: Rosmary O by the way, I hope someone from CCP would come and apologize and admit their fault.
Like their CEO of the company come out and offer a resignation. That way we can all feel better for the loss of service that we never received.
Someone has to pay the price.
Don't flame me.
Fault? There's not much CCP can do about unexpected network failures. Hell, even the greatest administrators couldn't stop most of the issues that the server experience. When you can anticipate AND stop a server failure, then you'd be the richest admin in the world.
Besides, the server was down for a whole 30 minutes...not like the sky was falling. On another note, I also have an annoying sig.
inaftertimeflux |
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JaseNZ
Gallente
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Posted - 2009.12.05 23:53:00 -
[261]
Originally by: Rosmary O by the way, I hope someone from CCP would come and apologize and admit their fault.
Like their CEO of the company come out and offer a resignation. That way we can all feel better for the loss of service that we never received.
Someone has to pay the price.
Don't flame me.
I doubt the CEO of CCP would resign over an outage.
The server is back up, people are online and playing again, be thankful, not flameful. Nothing is perfect, things break down, things get fixed, but it takes time.
EVE isn't the be all and end all of life.
I get annoyed too when I can't get online or can't play EVE, but I don't come on here and flame the people with "WTFOMG CCP GET THE %%^$%&* GAME WORKING AGAIN!" that are busy working their butts off trying to fix the problem during their LATE SATURDAY NIGHT.
To borrow a clause from my former ISP's Terma and Conditions; Our Commitment of Service to You 4. Once you are connected to our Network we aim to provide you with consistently reliable and good quality service. We do not guarantee that the service we provide will be perfect. When your connection is disrupted we will do our best to reinstate our service to you as soon as we can.
Also, a small tidbit of advice, best not to come onto the forums to flame people, then say Don't Flame Me in your signature.
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Rosmary
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Posted - 2009.12.05 23:54:00 -
[262]
I ain't trashing CCP. I love CCP, eve is the best, my life, my love.
I just want compensation, an apology, an explanation, and no more crash. That's all, is this too much to ask?
Hope someone reads this and give CCP the message.
Don't flame me.
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Kile Kitmoore
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Posted - 2009.12.05 23:56:00 -
[263]
I bet Hello Kitty Online won't have these problems.
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px3118
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Posted - 2009.12.05 23:59:00 -
[264]
Originally by: Rosmary I ain't trashing CCP. I love CCP, eve is the best, my life, my love.
I just want compensation, an apology, an explanation, and no more crash. That's all, is this too much to ask?
Hope someone reads this and give CCP the message.
Don't flame me.
The server was offline for less than 30 min....so that should be about 3500isk worth of plex at 300mil...if your that hard up pm me in game rosmary and i will send it to you. as for an apology or explanation. its a new update things happen.
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Rosmary
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Posted - 2009.12.06 00:02:00 -
[265]
I don't want you to back up CCP. If CCP has the guts to speak for themselves, let it be.
Also you think I care about your 350k or anything? CCP ruined my 30 min in life that I can never get back in EVE.
We are mortals after all, so ya 30 min gone means 30 min gone. So extend all our game time by 30 min.
Don't flame me please.
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Tubbie
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Posted - 2009.12.06 00:06:00 -
[266]
Originally by: Rosmary Well if I am a tit, it makes CCP a bum. Why? they ripping us off for the time paid.
You cannot get any IT related service or product for 15 dollars/euro's a month and expect any guarantees. Most if not all products offered in this price range are best effort services.
Your expectations are unreasonable. You are not being ripped off. You are getting exactly what you payed for. A response time of 5 minutes, and a solution within 30, are extremely fast for products in this price range.
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px3118
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Posted - 2009.12.06 00:08:00 -
[267]
Originally by: Rosmary I don't want you to back up CCP. If CCP has the guts to speak for themselves, let it be.
Also you think I care about your 350k or anything? CCP ruined my 30 min in life that I can never get back in EVE.
We are mortals after all, so ya 30 min gone means 30 min gone. So extend all our game time by 30 min.
Don't flame me please.
Maybe you should petition CCP for all the lost time waiting for smack talk or undocking. I do feel bad for you if the only thing you have to do is to play eve. I have 6 clients so I'm pretty serious about eve but I still have a life and things to do outside of eve.
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Rosmary
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Posted - 2009.12.06 00:11:00 -
[268]
So your definition of response time equates to the money you pay?
If that's so, if you went to a doctor and his response time is 2hrs but you have to pay 30grand, is that reasonable at all.
Response time and money cannot be linked in any context whatsoever. I paid, we paid, they should be free of defects.
Compensation is not required but appreciated. Absolute apology is.
Don't flame me.
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px3118
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Posted - 2009.12.06 00:13:00 -
[269]
Edited by: px3118 on 06/12/2009 00:14:01
Originally by: Rosmary So your definition of response time equates to the money you pay?
If that's so, if you went to a doctor and his response time is 2hrs but you have to pay 30grand, is that reasonable at all.
Response time and money cannot be linked in any context whatsoever. I paid, we paid, they should be free of defects.
Compensation is not required but appreciated. Absolute apology is.
Don't flame me.
I hope you do not fell that way about everything you buy...i wish cars could be like that (free of defects)
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JaseNZ
Gallente
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Posted - 2009.12.06 00:14:00 -
[270]
Originally by: Rosmary I don't want you to back up CCP. If CCP has the guts to speak for themselves, let it be.
Also you think I care about your 350k or anything? CCP ruined my 30 min in life that I can never get back in EVE.
We are mortals after all, so ya 30 min gone means 30 min gone. So extend all our game time by 30 min.
Don't flame me please.
I'm only backing up CCP because I recognise the reality of the situation...something went wrong, it took them time to figure out what, they fixed it, we are playing again, they said sorry something is wrong, they explained what happened to my satisfaction, I am back in EVE doing what I was doing before the outage on one screen, and typing this mesage to you on the other.
Yes we're all Mortals, but is 30 minutes of time in an artificial world THAT important to you? I'd be the first to admit I am addicted to EVE, but not to the extent you seem to be.
I explained to you in a previous post, I imagine CCP never garauntee a perfect service, just the best they can provide. If perfect is what you are after, you're going to be disappointed a lot in life.
If game time is so important to you, why are you here flaming the providers of your enjoyment so intently, rather than on TQ playing the game? Go! Play! Be happy that the problem was fixed so quickly!
And remember that in reality, it doesn't matter how much you pay someone to provide you with a service, it takes time for the work to be done. Nothing in the world is instant, not even instant coffee...
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