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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Maniva Lyon	Posted - 2009.12.11 14:34:00 - [1] Anyone else had a problem with time codes? Just purchased a time code and activated it which added 60 days to my account, the renewal date was 22nd February 2010. Just gone to log into EVE with my main account and it's been suspended. Check the account details page and yep not showing anything now!!!! Bloody annoying, posted a petition but was just wondering if anyone else has had this problem.
HowardStern	Posted - 2009.12.11 15:39:00 - [2] I had an issue with a plex a couple of months ago. I activated it, but the transaction never went through, and my account was suspended. I eventually got round to petitioning it, and it was rectified in the end.
dirty z	Posted - 2009.12.11 15:40:00 - [3] i donno if it was the gtc but i did get this User ******* is banned pending investigation Last login: 2009.12.11 13:37 Number of visits: 3344 Reason: Account security compromised - Please contact customer support at [email protected] for assistance I am wondering what this is all about
Maniva Lyon	Posted - 2009.12.11 15:52:00 - [4] Mine states 'Expired', also glad that I have a second otherwise I would have been buggered for raising the petition! I need it sorting CCP... I'm already getting the shakes!!!

CCP StevieSG	Posted - 2009.12.11 15:57:00 - [5] The best thing you can do is file a petition.

Maniva Lyon	Posted - 2009.12.11 17:03:00 - [6] Cheers ma dear, done all that though... any chance you can give someone a nudge!?
Wadaya Trailerpark Industries	Posted - 2009.12.11 17:24:00 - [7] Is it a bug that is happening to everyone, or does it only happen to certain people?
RaTTuS BIG Libertas Fidelitas	Posted - 2009.12.11 17:31:00 - [8] Originally by: dirty z i donno if it was the gtc but i did get this User ******* is banned pending investigation Last login: 2009.12.11 13:37 Number of visits: 3344 Reason: Account security compromised - Please contact customer support at [email protected] for assistance I am wondering what this is all about petition and contact support
PMolkenthin League Of Shadows. Gentlemen's Club	Posted - 2009.12.11 17:58:00 - [9] I got this problem too m8. I pay for my 4 accounts with my credit card, but I decided to change over to GTCs since its cheaper. I wacked a 60 day GTC on one of my accounts last week, then today I got a mail saying that my credit card has been billed. So I file a petition, and then they suspend my account!!! So i've technically paid for the next 3 months, and I still can't login. @CCP, it may be a known issue, but it's a BIG ISSUE! If everyone who pays on GTCs starts getting suspended expect a ****storm of petitions soon.
Wadaya Trailerpark Industries	Posted - 2009.12.11 18:03:00 - [10] Originally by: CCP StevieSG This is a known issue, the best thing you can do is file a petition. Sure is amazing how many "known issues" never make it to the "known issues page".
Maniva Lyon	Posted - 2009.12.11 19:15:00 - [11] Edited by: Maniva Lyon on 11/12/2009 19:16:36 I wonder how many people this has actually happened too, due to the fact that if you are not subscribed you can't post here or make a petition. Seriously, pretty big issue. Seeing as CCP are unable to highlight this issue I've changed the topic, keep bumping to make paying customers aware.
Ryhss Caldari Recalled Pleasure-Bots Sanctimony of Bellum	Posted - 2009.12.11 19:23:00 - [12] Originally by: Wadaya Is it a bug that is happening to everyone, or does it only happen to certain people? I bought and activated one on dec 3, nothing happened to my acount.(knocks on wood)
Zeba Minmatar Honourable East India Trading Company	Posted - 2009.12.11 19:44:00 - [13] Originally by: Maniva Lyon DO NOT PURCHASE / USE GTCs Bit of a fear monger eh? The glitch seems to be from using a gtc on the account page so just turn your gtc into plex and apply them ingame. Granted it won't work for an account that is already suspended but will save you some greif in you catch it before. Originally by: Akita T We don't hate people like you, we look at you with mostly pity and a hint of disgust balled up in a big wad of "notto disu shi'tto agen".
Maniva Lyon	Posted - 2009.12.11 19:47:00 - [14] Originally by: Zeba Originally by: Maniva Lyon DO NOT PURCHASE / USE GTCs Bit of a fear monger eh? The glitch seems to be from using a gtc on the account page so just turn your gtc into plex and apply them ingame. Granted it won't work for an account that is already suspended but will save you some greif in you catch it before. Thanks for taking the time to explain how to make a GTC to work.
Maniva Lyon	Posted - 2009.12.12 09:34:00 - [15] And still no answer to something that I've paid for. Do I use the Credit Card and add another month? To be fair I don't see why I should when I've already got 2 1/2 months paid for. And still no update / news from CCP within this site about the problem.
Whosthabos	Posted - 2009.12.12 11:14:00 - [16] SO, my acc runs out in 4 days and will be putting in a plex ingame mostlikely, so is it only GTCs(60days) or also PLEX (30day) ? or what... and i dont feel like having to be on "suspended-mode" for a few days ... so what's the dealio realy ? =/
Himnos Altar Gallente	Posted - 2009.12.12 11:17:00 - [17] whost, you can turn your GTC into 2 plexes in-game (1 60-day GTC Out of Game=2 PLEXes in-game).
Cutter Isaacson Minmatar Hollow World Mining Corporation	Posted - 2009.12.12 11:19:00 - [18] I know its annoying when things like this happen, but rmemeber that there are likely hundreds if not thousands of issues these people have to deal with and you haven't even been waiting 24 hours yet. Give them a little more time and I know they'll get it put right for you. Originally by: Haks'he Lirky Some people should just stick to Pac Man.
Callista Sincera Amarr	Posted - 2009.12.12 11:46:00 - [19] I had a PLEX that upped my account by only 24 days instead of 30. GM fixed in in just a little over a day. Just to give you a timeframe. -
Hakurei Border Gensokyo	Posted - 2009.12.12 12:08:00 - [20] I just used a gtc, it worked fine.
Frumoasa Adormita	Posted - 2009.12.12 12:15:00 - [21] I used a ETC last night and a few minutes after the website reported the time was extended with another 60 days I got booted from the game. I opened a petition from another account, still no answer after 9+ hours. Account xxxxxxx has been disabled Last Login: 2009.12.12 01:29 Number of Visits: 635 reason: Account subscription expired! How long does it take for them to answer to a petition nowdays?
Lashindra Mirn Minmatar Helios Incorporated The Babylon Consortium	Posted - 2009.12.12 12:16:00 - [22] Bump for you mate!, hope all gets fixed!
Aversin Gallente Universalis Imperium Tactical Narcotics Team	Posted - 2009.12.12 12:26:00 - [23] Originally by: Maniva Lyon Mine states 'Expired', also glad that I have a second otherwise I would have been buggered for raising the petition! I need it sorting CCP... I'm already getting the shakes!!! completely off topic but how did you post on the forums with an inactive account? I have wondered that for years, anytime my account runs out I can't log in to post. Originally by: Razner Cerizo They will never quit. The beatings will continue until morale improves.
Washell Olivaw	Posted - 2009.12.12 12:32:00 - [24] Originally by: Aversin completely off topic but how did you post on the forums with an inactive account? I have wondered that for years, anytime my account runs out I can't log in to post. He has 2 accounts. Well, actually, only one now. But normally two. Originally by: Signature Everybody has a photographic memory, some people just don't have film.
Maniva Lyon	Posted - 2009.12.12 13:11:00 - [25] Originally by: Aversin Originally by: Maniva Lyon Mine states 'Expired', also glad that I have a second otherwise I would have been buggered for raising the petition! I need it sorting CCP... I'm already getting the shakes!!! completely off topic but how did you post on the forums with an inactive account? I have wondered that for years, anytime my account runs out I can't log in to post. Aye as Washell stated I have two accounts, erm yeah hehe one at the moment
Maniva Lyon	Posted - 2009.12.12 13:17:00 - [26] Hahaha, hohohoho, hehehehe... ahem! Being an impatient sod I decided to re-activate the account with my Credit Card, but guess what... We are sorry but you can not update your payment details unless you have less than 30 days playtime remaining on your current subscription. Your remaining playtime is 72d:0h:52m Nooooooooooooooooooooooo
Frumoasa Adormita	Posted - 2009.12.12 13:27:00 - [27] This might be related. When I entered my ETC I still had about 22 days play time. I payed via WebMoney for the first month and then entered the ETC. Either way, I can't reactivate any other way to see what happens. Still no response, this is very annoying.
Lord Windu Echelon Warfare Unit	Posted - 2009.12.12 14:02:00 - [28] Originally by: Maniva Lyon DO NOT PURCHASE / USE GTCs I have never had a problem when using GTC's, it is to be expected when there are a few hundred thousand accounts active that there will from time to time be issues like this, still no need to start making threads with that kind of **** in the title. Also, petitions can still be made if you don't have an account or it has expired on this site, or by email to [email protected]. ------
Oscardoodle Amarr	Posted - 2009.12.12 14:10:00 - [29] I think you'll have better luck filing a stuck petition tbh. That way they might just get around to looking at it before 2010.
Sereya Kalia	Posted - 2009.12.12 15:01:00 - [30] Just petitioned this problem as stuck for my main account, which was disabled 20 mins after I set out on a lr/hac roam through a wh to 60+ jumps from where I live. The petiton was moved to EVE Timecodes with no comment left. Got a feeling I may be down a shiny new zealot before this is sorted.

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