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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Maniva Lyon	Posted - 2009.12.12 15:52:00 - [31] Edited by: Maniva Lyon on 12/12/2009 15:53:44 Originally by: Lord Windu Originally by: Maniva Lyon DO NOT PURCHASE / USE GTCs I have never had a problem when using GTC's, it is to be expected when there are a few hundred thousand accounts active that there will from time to time be issues like this, still no need to start making threads with that kind of **** in the title. Also, petitions can still be made if you don't have an account or it has expired on this site, or by email to [email protected]. Actually this is a major bug at the moment, with NO info about it from CCP, so yeah I'll keep the title thanks. And guess what still not resolved, quite lucky really that not every business has the same response times as CCP.
Harry Nyquist	Posted - 2009.12.12 16:03:00 - [32] Originally by: Maniva Lyon Anyone else had a problem with time codes? Yep. Over 24 hours now with my main stuck in limbo. You can't even log in with it to make a petition. With no email confirmation on non-account petitions it makes me wonder how long it'll take. Come on CCP... this just makes me sad.
Maniva Lyon	Posted - 2009.12.12 16:05:00 - [33] Originally by: Harry Nyquist Originally by: Maniva Lyon Anyone else had a problem with time codes? Yep. Over 24 hours now with my main stuck in limbo. You can't even log in with it to make a petition. With no email confirmation on non-account petitions it makes me wonder how long it'll take. Come on CCP... this just makes me sad. As someone mentioned two or three posts ago you can make petitions with the account, go to petitions and below the log in details there is a link, only noticed that after the chap above posted that we could. Not sure whether or not to make a petition with the actual account, just don't want to add another to their log though... might crash or something ;)
Transporter Ted Midas Tycho	Posted - 2009.12.12 16:08:00 - [34] Well well well... all fixed (Maniva's main), they never added the day that I lost, but at least I can get back into game now :D Woohoo
Harry Nyquist	Posted - 2009.12.12 16:14:00 - [35] Originally by: Maniva Lyon As someone mentioned two or three posts ago you can make petitions with the account, go to petitions and below the log in details there is a link, only noticed that after the chap above posted that we could. Nope. Didn't seem to be working for me. "Your login attempt was not successful. Please try again."
Transporter Ted Midas Tycho	Posted - 2009.12.12 16:18:00 - [36] Originally by: Harry Nyquist Originally by: Maniva Lyon As someone mentioned two or three posts ago you can make petitions with the account, go to petitions and below the log in details there is a link, only noticed that after the chap above posted that we could. Nope. Didn't seem to be working for me. "Your login attempt was not successful. Please try again." https://support.eve-online.com/Pages/Petitions/CreatePetition.aspx Try that matey :)
PMolkenthin League Of Shadows. Gentlemen's Club	Posted - 2009.12.12 16:28:00 - [37] Bumping this topic cos its getting frustrating now. I understand that these things happen, and they take time to fix, but some info, or at least some acknowledgement that they're working on my problem would be nice.
TheWWWYZZERDD	Posted - 2009.12.12 16:47:00 - [38] You also can't online it with a CC since it has more that 30 days of play time paid for. Hopefully I will be able to log on tonight after work.
Harry Nyquist	Posted - 2009.12.12 16:49:00 - [39] Edited by: Harry Nyquist on 12/12/2009 16:50:04 Originally by: Transporter Ted https://support.eve-online.com/Pages/Petitions/CreatePetition.aspx Try that matey :) I know. When I log in from that screen I get the error. It's ok though, I just did it w/ my email instead of my account name. However, after 24 hrs passed I did it w/ this character because I'm wondering if they ever got the first one... Do they normally not send a 'petition received, thanks' or w/e confirmation email? I'd almost rather assume they didn't get it than feel I'm throwing text into a black box :/. Originally by: TheWWWYZZERDD You also can't online it with a CC since it has more that 30 days of play time paid for. Hopefully I will be able to log on tonight after work. Also. QFT
TheWWWYZZERDD	Posted - 2009.12.12 17:05:00 - [40] Originally by: Harry Nyquist Edited by: Harry Nyquist on 12/12/2009 16:50:04 I know. When I log in from that screen I get the error. It's ok though, I just did it w/ my email instead of my account name. However, after 24 hrs passed I did it w/ this character because I'm wondering if they ever got the first one... Do they normally not send a 'petition received, thanks' or w/e confirmation email? I'd almost rather assume they didn't get it than feel I'm throwing text into a black box :/. I also did the same, after not getting a response email I just submitted one with this account after a few hours.
Transporter Ted Midas Tycho	Posted - 2009.12.12 17:09:00 - [41] Two new stickies have been posted this afternoon, one for the API and one for a black screen on startup... good to see that they are not highlighting this problem
El Liptonez	Posted - 2009.12.12 17:16:00 - [42] Had my alt disabled 3 or 4 days ago although I paid for it on december 3rd. Billing history has been deleted too and GMs don't really seem to be interested in that.
TheWWWYZZERDD	Posted - 2009.12.12 18:13:00 - [43] Well I just got mine up and running (from the original accountless petition), took less than a day so they are working on it just be patient
Zeba Minmatar Honourable East India Trading Company	Posted - 2009.12.12 19:05:00 - [44] Originally by: Maniva Lyon Actually this is a major bug at the moment, with NO info about it from CCP, so yeah I'll keep the title thanks. How about you change the title to something more realistic like 'don't use gtc on account page to add time to your account!' then type a short sentence in the op about how you break it into plex and use them ingame to avoid the bug as simply purchasing a gtc has no chance of getting you shut out of the game? Originally by: Akita T We don't hate people like you, we look at you with mostly pity and a hint of disgust balled up in a big wad of "notto disu shi'tto agen".
Jonkain	Posted - 2009.12.12 19:40:00 - [45] Originally by: Zeba Originally by: Maniva Lyon Actually this is a major bug at the moment, with NO info about it from CCP, so yeah I'll keep the title thanks. How about you change the title to something more realistic like 'don't use gtc on account page to add time to your account!' then type a short sentence in the op about how you break it into plex and use them ingame to avoid the bug as simply purchasing a gtc has no chance of getting you shut out of the game? Reasonable request! Hence the changes to the original post.
PMolkenthin League Of Shadows. Gentlemen's Club	Posted - 2009.12.12 22:24:00 - [46] CCP are sorting it out. My account was just reactivated, and the 60 day GTC PLUS the 30 days paid by CC have been added.
Djavo Celestial Apocalypse death from above..	Posted - 2009.12.12 22:30:00 - [47] Good to hear that everyone is having their problems sorted.
Harry Nyquist	Posted - 2009.12.12 22:41:00 - [48] Edited by: Harry Nyquist on 12/12/2009 22:41:55 It'll happen Soon ™ for me I guess.
vision impaired	Posted - 2009.12.12 23:30:00 - [49] Grrr. Just tried to change my alt's account from credit card subscription - billing interval up on the 25th of December - to ETC and the page wasn't working right so I sold one from this account to the alt account. All that went through fine and I can see the isk from the transaction on the selling character's wallet... yet the alt account is now suspended. How long am I gonna lose skill training for???
Djavo Celestial Apocalypse death from above..	Posted - 2009.12.12 23:38:00 - [50] I'd say approximately 27 hours, sorry.
Voltairine DeCleyre Gallente	Posted - 2009.12.13 16:01:00 - [51] Writing to confirm that something is amiss with the GTC system. I've got an account that was (in theory) activated yesterday via GTC, but remains disabled for actual play. I'm still waiting for my petition on the matter to be answered.
Harry Nyquist	Posted - 2009.12.13 18:14:00 - [52] Originally by: Djavo I'd say approximately 27 hours, sorry. I'm currently on hour 48 from my first (email account only) petition. About 40 hours from the alt account petition.
Head Six	Posted - 2009.12.13 18:20:00 - [53] Writing to say that two of my three accounts have been banned. It's been 72 hours, and I have yet to hear back from CCP. I understand that there are issues and problems, and that they are very busy. But to me, snubbing their player-base for no reason, without any explanation, isn't a good way to go about business. I still love you guys at CCP, but this is just frustrating. Hoping to hear from ya'll soon.
Harry Nyquist	Posted - 2009.12.13 18:35:00 - [54] Originally by: Head Six Writing to say that two of my three accounts have been banned. It's been 72 hours, and I have yet to hear back from CCP. I understand that there are issues and problems, and that they are very busy. But to me, snubbing their player-base for no reason, without any explanation, isn't a good way to go about business. I still love you guys at CCP, but this is just frustrating. Hoping to hear from ya'll soon. Wait. Banned? FYI we're talking about something entirely different. Our accounts have been disabled because they ran out of time. Yet they haven't. We can't log in to petition it or anything. We can't pay to subscribe them back because they have more than 30 days of time left.
Head Six	Posted - 2009.12.13 18:55:00 - [55] Originally by: Harry Nyquist Originally by: Head Six Writing to say that two of my three accounts have been banned. It's been 72 hours, and I have yet to hear back from CCP. I understand that there are issues and problems, and that they are very busy. But to me, snubbing their player-base for no reason, without any explanation, isn't a good way to go about business. I still love you guys at CCP, but this is just frustrating. Hoping to hear from ya'll soon. Wait. Banned? FYI we're talking about something entirely different. Our accounts have been disabled because they ran out of time. Yet they haven't. We can't log in to petition it or anything. We can't pay to subscribe them back because they have more than 30 days of time left. Actually there are a couple of other people in this thread who got the exact same ban message as I received, and I've also been using GTCs.
Harry Nyquist	Posted - 2009.12.13 19:15:00 - [56] Originally by: Head Six ban message This one: Account ** has been disabled Last Login: 2009.12.10 04:13 Number of Visits: ** reason: Account subscription expired! It's not a ban.
Head Six	Posted - 2009.12.13 19:38:00 - [57] Originally by: Harry Nyquist Originally by: Head Six ban message This one: Account ** has been disabled Last Login: 2009.12.10 04:13 Number of Visits: reason: Account subscription expired! It's not a ban. No, this one: User * is banned pending investigation Last login: 2009.12.10 21:57 Number of visits: *** Reason: Account security compromised - Please contact customer support at [email protected] for assistance. Check one of the first replies to this thread, he got the same thing.
Djavo Celestial Apocalypse death from above..	Posted - 2009.12.14 08:40:00 - [58] Think that may be a different matter matey, however; still hearing about alot of people still suffering from this using GTCs.
Magnus Nordir Caldari	Posted - 2009.12.14 15:31:00 - [59] I'd just like to say I've added a GTC on my account page a few hours ago, and it worked. --------------------------- Only those who surrender are lost
Harry Nyquist	Posted - 2009.12.16 05:50:00 - [60] Bumping to keep this issue fresh. Currently unable to play on my main for 4 days 12 hours. CCP keeps bouncing my petition between departments, but has not told me anything.

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