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Thread Statistics | Show CCP posts - 9 post(s) |
Jena Scout
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Posted - 2010.04.24 15:02:00 -
[61]
Originally by: Alegis D'Leqarna Ive got a similiar problem the last weeks.
Sometimes the game just stops "working".
I dont get Blue-/Black- or whatever-Screen. It just freezes, but my PC is still running normally at the background.
Music or Movies im watching while playing are still running etc. but i cant switch to desktop....
It sucks if i have to reboot my whole PC just because the Client doesnt let me switch to the desktop (cant even use taskmanager at those moments).
Really annoying...
BINGO!!!!!!!!!!!! WOOOOOOOOT
This is EXACTLY what happened to me! I had this issue and restarted and began searching for the issue. I have reinstalled Eve after a fresh Windows 7 64ibt install and all seem "Stable." However I do get these random freezes every 30 secs or so which are not the end of the world but are DAMNED annoying and makes PVPing and life in 0.0 even more dangerous than normal... "Warping out.. #### I ####### froze!"
That said I have also done a 5 hour memtest86 and no errors. Currently running eve and brousing the net TS3 up and running and doing a Prime95 stress test! NOOO PROBLEMS. Now the funny part. When the system crashed my cursor went from an arrow (Normal) to looking like the quiver off an arrow (Vertical line with about 5 lines point South east off one side of the line). Then I had a sound loop when someone spoke on TS3 and the game locked and the PC kept running. Since the reinstall I have had no lockups but have had 1 sound loop that nearly made me soil myself. The the game carried on as normal with no other problems.
I am buying a new GFX card this week. Updating to a 5770 from a 4850. I will soon know if it is a grafics card as someone has mentioned. I have had some minor artifacting from fixed points in space ( The white dots or stars). They appear like lines spitting out from these points. This is why I am replacing the GFX card.
I will let you all know what happens with the new card. I have to be honest with you all this issue was exactly the same issue that I had with COD4 when My last card went due to a bad OC.
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Jena Scout
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Posted - 2010.04.24 19:14:00 -
[62]
Well I got back ingame today and it is even worse than before. I know that is is not the drivers as all of them have caused the same issue. The bois, chipset, and sound drivers are all the latest fromt he GIGABYTE website so not sure what is going on here at all. It really is making the game unplayable for me. I could maybe mission run in highsec but that would be it. I am not going to do that crap as long as I live.
Please can we have a fix for this. My problem is not as severe as some peoples but I do get these FPS drops every 10-30 secs and it is a drop of about 30 - 60 FPS similar to coming out of warp but every 10 - 30 seconds. I have no choice but to avoid EVE atm. I do not want another hard lock or to lose T2 ships because of a bug.
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Aggressive Bias
No.Mercy Gentlemen's Club
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Posted - 2010.04.25 01:33:00 -
[63]
I filed a bug report (94708)- I'm having a similar problem. I'm also running a Nvidia 260. The game randomly slows down to about 2 fps for about 5 seconds, then either the monitor goes black and the computer crashes, or the monitor loses signal from the video card and I'm forced to reboot. This may happen time after time again in one day; other days I can play fine throughout the day.
My computer is able to perfectly run other high intensity graphical games such as Crysis with hardly a crash.
I hate random bugs. Plz fix.
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RentableMuffin
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Posted - 2010.04.25 08:25:00 -
[64]
Edited by: RentableMuffin on 25/04/2010 08:33:18 OH FFS I just killed my post, and apparently chrome doesn't believe in having undo
anyways I've been having problems on my win7 64 bit machine. old/new drivers.
and *palm face* for not coming to the forums to look for something like this before.
will do the bug report things tmr.
Originally by: CCP Vertex
Originally by: Avoida Question to CCP Vertex:
Why, in the situation where the client black-screens and becomes unresponsive, does the server not realize this and force the character to emergency warp?
I'm running 3 clients and am in my own fleet and all 3 are in a fleet warp to a gate. One of the client suffers a lock up just upon grid load (screen goes black, I click on it and it goes solid white.) I can still issue fleet warp commands and that character responds as if the client is still active. Last night, for example, this happened an for an hour I was still able to fleet warp this character around the system even though the client had locked up.
Would not the server recognize that the client was unresponsive?
I'm not quite sure why that is happening to you (the black screen then white screen) but as for the server detecting an unresponsive client, that doesnĘt happen as the connection is still active. If you sit in space without clicking on any services i.e. wallet/corp etc would you want to be considered inactive and warped away?
The server only realises you are unresponsive when the connection between the client and the server has ended, what you are describing is a client lockup which doesnĘt mean the connection is at fault or should be terminated. If you havenĘt already I suggest filing a bug report with as much information as possible on your lockup issue.
I'm not sure about the black screen, but the white screen seems to be win7's reaction to a program becoming unresponsive. other than that the exact same thing happens to me.
I was in a mission with my main in an ishtar + drones out + full aggro, alt was also in mission with another ishtar, saw that it crashed but saw my main continue to orbit and tank the mission, also the drones continued to shoot. decided to ignore it and not close the client. happily continued being in "zombie mode" and once the rats were all dead I clicked on the okay button. that killed the client and instantly saw the character "log out" via the address book popup.
I remember in older versions of windows you could just drag the "program crashed" dialog box out of the way and continue using most programs. My assumption is that pretty much the same thing happens, but the OS prevents user interaction with the client (aka it whites it out)
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Jena Scout
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Posted - 2010.04.25 08:55:00 -
[65]
I have just had another look through the post and it seems that the majority of users having problems are Windows 7 or Vista 64BIT users.
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RentableMuffin
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Posted - 2010.04.25 12:28:00 -
[66]
Originally by: Jena Scout I have just had another look through the post and it seems that the majority of users having problems are Windows 7 or Vista 64BIT users.
doh I made a point of that let me rewrite that:
so I was being stupid and not even thinking of writing a bug report or going to the forums to see if anyone else had an issue so I did what came natural, ***** in game (c&p channel if anyone is curious) stuff like "AHHH wtf eve crashes all the time stupid win 7 64 bit"
one of the first responses what ah 64 bit thats your problem, I switched back to 32 bit and everything is fine.
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Jena Scout
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Posted - 2010.04.25 19:36:00 -
[67]
Edited by: Jena Scout on 25/04/2010 19:43:25 Edited by: Jena Scout on 25/04/2010 19:37:06 WTF really??! Spiking CONSTANTLY! FPS MONITOR
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RentableMuffin
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Posted - 2010.04.25 22:54:00 -
[68]
Originally by: Jena Scout Edited by: Jena Scout on 25/04/2010 19:43:25 Edited by: Jena Scout on 25/04/2010 19:37:06 WTF really??! Spiking CONSTANTLY! FPS MONITOR
oh wow
at least my fps is mostly constant. drops a bit when I switch eve windows, but tbh no reason to continue at 60fps when it isn't the active client, although not quite sure how far it drops, think it is usually around 20-30 fps which is still fine imo.
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Othran
Tribal Liberation Force
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Posted - 2010.04.26 12:08:00 -
[69]
Edited by: Othran on 26/04/2010 12:13:30 I've been running Eve on an Alienware M17x (has a 9400M onboard gpu and 2 x GTX280M cards). I've seen similar issues to some of you and I've fixed them - with a lot of help online.
Now there have been a whole load of DPC latency issues with this model and they were almost entirely due to NVidia gfx/chipset drivers. The latest revision of the drivers do NOT have the fix incorporated although newer versions will.
Symptoms included frame rate drops for a few seconds, blank window (very occasionally) and a fair amount of problems losing/gaining system time which appears to cause the jumping-nothing happens/traffic advisory issues on-gate and some issues with cap* I've had the luxury of comparing two systems side by side so this is how I worked out something odd was going on.
Basically the Nvidia gfx drivers are responsible for upclocking/downclocking the graphics card based on the graphics load (how busy the gpu is), the temperature and what power source the computer is running from. There are usually 4 clock states and the graphics card temps/3d load etc gets interrogated at least every 15 seconds - more when the card is busy. What's been happening is that each time the clock state changes then the graphics drivers spend too long in the DPC (delayed protocol call) state. A classic example of this is when you're watching a film/TV and the audio suddenly "pops" for no reason almost at random.
With the new drivers there's no problem UNLESS you use SLI. As soon as you do that the DPC latency graph goes mental - think about MILLISECOND latency on some PROCESSOR calls. What seems to be happening here is that one particular clock state change (1 to 4 I think) causes the latency to return. You get framerates all over the place.
The answer for the newer drivers and SLI seems to be to disable the dynamic clock in the drivers.
To do this go into the Nvidia control panel and select :
Advanced Settings->Manage 3D Settings->Program Settings->Eve Online->Power Management Mode->Prefer Maximum Performance
This will simply set the clock rate to maximum when Eve is launched so the clock states will not change. No change in clock state = no increased DPC latency.
The downside is that on some GPUs the clock rate won't be reduced when you exit Eve. This will make the GPU run hotter and fans run faster until you reboot. It's probably worth trying this even if you aren't running SLI as with the old drivers I found it did help a bit.
Edit - there is a similar issue with ATI cards on the M17x too so it appears that its perhaps a problem with the handoff from the onboard 9400M gpu.
*I verified its the client-server time variance that was the traffic advisory issue by doing a quick ntp sync with a Stratum 2 timeserver. Its much like the old spread-spectrum cap problems I think and is repeatable.
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Laudarian
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Posted - 2010.04.27 06:51:00 -
[70]
Edited by: Laudarian on 27/04/2010 06:53:54
Originally by: PKlavins First off, system specs: DV7 hp laptop Vista 64-bit Home Premium (SP1 installed, SP2 currently is hitting a brick wall...) 4GB RAM P7350 2.0GHz Core2Duo cpu Nvidia GeForce 9600M GT
Basically, I can run eve nice and smooth for anywhere between 5 to 15ish minutes, at pretty decent FPS, and then WHAM, usually when clicking on a command or a tab switch for chat channels, the screen freezes, then goes black (with mouse pointer turning to the hourglass/full circle symbol), and becomes non-responsive. Sometimes this unfreezes in a few seconds and goes back to normal, other times it stays frozen and has to be manually restarted.
As you can imagine this is immensely annoying for any situation, especially mission running and pvp, so I really need to fix this... any ideas? I've noticed that when doing a 'show info' on anyone or anything, there's a second or two of freezing, sometimes even with black screen and the mouse pointer changing to full circle, and then unfreezes, returning to normal... argh.
I've the sampe problem. Also since about january 10... played the trial for 14 days smooth and with maximum graphics and one day of another BAM! bluescreen and automatic reboot...
i removed my rams from 4 to 2 gb to see if my comp is working again. yes it works, but since then every 10 to 15 min playtime the game stuck for about 3 seconds and continues with huuuge graphic-bugs till a complete crash happens.
i see, i'm not the only one here with this problem... sry for my english, isn't my mother language...
greez Laudarian
edit---- forgot to post my sys...
win xp pro sp3 intel core 2 duo (3 ghz) 2 gb ram (now) nvidia gf 8800 gts
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.04.28 09:14:00 -
[71]
bug report added (94789)
regards,
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.04.28 14:17:00 -
[72]
so what ive found is the client files (mostly the ship textures) seem to get corrupted at every crash.
I have literally installed a clean client and within 2 hours 4 of the dx9 files are corrupted
why is the client this fragile?
given the abuses of lost packets and the internet in general, i am appalled that a client is this fragile..
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Juju You
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Posted - 2010.04.28 15:22:00 -
[73]
The answer to all of the issues within EvE. Sound broken, Graphics Broken, Server kicks, Lag spikes and fps drops...
Bad coding.
Fix - Rebuild the client using Python26 and send your programmers back to school to learn how to do their jobs properly. I have never known any game (30 years playing) that has this many problems.
I cannot wait for the patch! ^^
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Queen Athena
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Posted - 2010.04.28 20:46:00 -
[74]
I too have Nvidia graphics. Windows XP. Seems to get random crash when I have two clients running and characters are in same system. I get the report crash dialog and sometimes if i dont select an option I can still play both clients with the dialog in the background. Very odd.
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Mel Hunter
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Posted - 2010.04.30 00:12:00 -
[75]
I have also had this problem recently and lost a couple of expensive ships due to it. When I filed a petition, the GMs basically told me "We don't see anything in the server logs, so too bad." Now that this is actually being investigated, what are the chances of being reimbursed?
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Othran
Tribal Liberation Force
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Posted - 2010.04.30 12:05:00 -
[76]
Originally by: Mel Hunter I have also had this problem recently and lost a couple of expensive ships due to it. When I filed a petition, the GMs basically told me "We don't see anything in the server logs, so too bad." Now that this is actually being investigated, what are the chances of being reimbursed?
Zero.
The only time I've ever had ships reimbursed due to a crash was when the crash was 100% reproduceable by the bughunter team. That was a fair old time ago too.
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Mel Hunter
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Posted - 2010.04.30 12:45:00 -
[77]
Originally by: Othran
Zero.
The only time I've ever had ships reimbursed due to a crash was when the crash was 100% reproduceable by the bughunter team. That was a fair old time ago too.
That is unfortunate. I do enjoy the game when it works. However, I have been debating whether or not it's worth my time to continue playing if outcomes are going to be determined by bugs more than one's play. Given the level of customer service when bugs do occur, I guess not.
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Aggressive Bias
No.Mercy Gentlemen's Club
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Posted - 2010.05.01 14:27:00 -
[78]
Edited by: Aggressive Bias on 01/05/2010 14:28:36 If you were having similar problems to mine (check earlier post), you can check my solution and see if it helps- check your RAM timings. My 'Command Rate' was off, and since correcting it to the manufacturer's standards (the motherboard set it to default timings, which did not jive with the correct RAM timings), I have not had a single crash.
Weird how only EVE was the one crashing for me (any other game ran just fine), but it's running fine now.
HTH
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Khalimshan
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Posted - 2010.05.03 12:50:00 -
[79]
Originally by: Aggressive Bias I filed a bug report (94708)- I'm having a similar problem. I'm also running a Nvidia 260. The game randomly slows down to about 2 fps for about 5 seconds, then either the monitor goes black and the computer crashes, or the monitor loses signal from the video card and I'm forced to reboot. This may happen time after time again in one day; other days I can play fine throughout the day.
My computer is able to perfectly run other high intensity graphical games such as Crysis with hardly a crash.
Exactly same issue with said intervals but completelty different hardware. ASUS AGP HD 3600 / Athlon XP 3200+ / 2GB DDR Changing different drivers, rolling back to olds etc. updatign to latest doesn't help, changing OS does not help either. Happened on XP happens on Win7.
Usualy happens after some ingame windows are opened (dronebay , market browsing, fleet window pops up, or similar, although i'm sure it's pretty random, i usualy get it in station)
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CCP Vertex
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Posted - 2010.05.04 09:29:00 -
[80]
I just wanted to reassure you all that I am still looking into this issue, I have a few crash dumps that myself and CCP Tenitigo are analysing. Keep the bug reports coming in with any crash dumps/exceptions in the logserver as they all help.
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Aggressive Bias
No.Mercy Gentlemen's Club
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Posted - 2010.05.04 23:51:00 -
[81]
For you Windows 7 64 bit users, try the following: 1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings. 2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
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setnah yeen
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Posted - 2010.05.05 06:41:00 -
[82]
same issue here.freezing every five or so minutes.drivers are all up to date and even reinstalled the game .no effect.ccp had nothing usefull for me,so i cancelled my account.it's a shame.i really liked the game until this shyt happened.
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GangsterofLove
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Posted - 2010.05.05 19:18:00 -
[83]
Vertex, Please keep at this. I have been persevering through this for the past month, but Eve is getting pretty darn near unplayable. Also, I cant use Eve Voice when the FPS rate drops because it just comes out as stuttering.
GAH! Help!
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Whiskey Bent
Norfolk Naval Shipyards
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Posted - 2010.05.06 17:50:00 -
[84]
Originally by: Aggressive Bias For you Windows 7 64 bit users, try the following: 1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings. 2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
No idea how to do number 1, but I did number 2 and have had days I can play many hours and no crashes and have days, like today, where it has crashed twice within minutes. I used to get a lot of warnings like this:
The Desktop Window Manager is experiencing heavy resource contention. Reason:Graphics subsystem resources are over-utilized. Diagnosis:A consistent degradation in frame rate for the Desktop Window Manager was observed over a period of time.
but I am not sure why with 1gig GTS 250 Video card and 8 gigs of ram with Quad Processor running on Home Windows 7 64bit. I usually dont crash till I start my second account. I also run three accounts at times. Graphics are turned down.
Had no problem on XP machine with 3 gigs and crap video card, except for some stutters. Updated my machine to run my mining empire and I am trying to work through the crash problems to actually use them reliably. __________________________________________________
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.05.06 21:19:00 -
[85]
yup, following previos posters solution, turning off Windows Aero (full of holes anyone?) has fixed my issue with 2 clients crashing eve.
It used to be really difficult, had to wait what seeemed like 5 mins after selecting my character to actually get into the game, cargo didnt appear, selcted object window had no buttons, stuff like that.
Now i can run 2 clinets in windowed mode easily with little lag, and no crashes so far..
will post back tommorrow and update on whether this also has fixed the "ccpexefile has stopped working" crashes
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.05.06 21:29:00 -
[86]
Originally by: Smokin' Dragon yup, following previos posters solution, turning off Windows Aero (full of holes anyone?) has fixed my issue with 2 clients crashing eve.
actually i lie, one of the clients still becomes utterly unresponsive after a few seconds...
cant warp, cant move anywhere, etc...
used to do this all the time pre dominion, and even during dominion.
up until dominion 1.2 i believe is when these problems have begun to manifest
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Juju You
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Posted - 2010.05.07 15:07:00 -
[87]
Originally by: Aggressive Bias For you Windows 7 64 bit users, try the following: 1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings. 2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
I bought a new ATi 5770 which is awesome and I have had a few problems but nothing major. ATi driver users... DO NOT USE 10.2 or 10.3 or 10.4 They are causing massive lag in eve.
I to disabled Aero and now I have no problems and max FPS. I found this out when Area reset my desktop because "A program had an issue with Aero" but this also reset my rgapics driver which meant LAG and FREEZES and LOCKUPS. I love Microsoft.
I have tried all the drivers and all the possible changes that could be linked to hardware. Memtest, CPU stress tests, graphics tests and found nothing. This is a Windows 7 and drivers issue. ATi users need to role back to 10.1 or 9.10 which are both stable. Updating your chipset and other drivers to W7 drivers for all your hardware is essential.
Fly safe o7
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Vaerah Vahrokha
Minmatar Vahrokh Consulting
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Posted - 2010.05.07 22:40:00 -
[88]
I had this problem on multiple computer.
What was not:
- related to a certain EvE version. Had it from Apochrypha onwards.
- related to video drivers. Always updated to the latest version, did nothing to fix the issue.
- related to network driver: updated them, did not fix.
- related to DirectX: tried various sub-versions of 9+
- related to 32/64 bit. Problem detected on XP SP3 32 bit, Vista 32 bit, Win 7 64 bit.
- related to net latency. Happens on DSL and multiple other media including USB keys (!)
- related to motherboard BIOS: updating it did not help
What I noticed was another pattern:
- known problematic video card (nVidia 8800 GTX being the most problematic of all the cards I tested.
- some memory DIMMs of very known brand that would exibit a failure exclusively while playing EvE.
- the top troublesome were ASUS video cards + motherboards combo set on auto-tuning / auto-overclock.
- the problem rises visibly (despite using from 4 to 8GB RAM on board) by going from XP to Vista (that piece of garbage might as well stress the hardware just by itself).
Replacing the video card with another and less "extreme tuning" nVidia fixed 90% of the problems, despite just reinstalling the same version of drivers on all of the computers.
Anyway, another constant was that only and exclusively EvE was affected by those issues and only EvE ever caused overheating issues despite being set to interval one+.
Another 2 computers using exclusively ATI video cards never shown the issue. - Auditing & consulting
When looking for investors, please read http://tinyurl.com/n5ys4h + http://tinyurl.com/lrg4oz
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Sai Nunnie
Amarr Midnight Elites
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Posted - 2010.05.09 08:34:00 -
[89]
Can someone please explain how to shut off Aero for the computer challenged, and My client just randomly restarts to log in with out warning.
Logged in yesterday hit connect and crashed rightaway to log screen, then got in played for about 30 mins and blinked back to log in screen, very annoying to say the least.
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Aloriate
Amarr Big Buck Bunny Interstellar Solo Society
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Posted - 2010.05.11 14:22:00 -
[90]
Originally by: Vaerah Vahrokha Edited by: Vaerah Vahrokha on 07/05/2010 22:50:49 I had this problem on multiple computers.
What was not:
- related to a certain EvE version. Had it from Apochrypha onwards.
- related to video drivers. Always updated to the latest version, did nothing to fix the issue.
- related to network driver: updated them, did not fix.
- related to DirectX: tried various sub-versions of 9+
- related to 32/64 bit. Problem detected on XP SP3 32 bit, Vista 32 bit, Win 7 64 bit.
- related to net latency. Happens on DSL and multiple other media including USB keys (!)
- related to motherboard BIOS: updating it did not help
What I noticed was another pattern:
- known problematic video card (nVidia 8800 GTX being the most problematic of all the cards I tested.
- some memory DIMMs of very known brand that would exibit a failure exclusively while playing EvE.
- the top troublesome were ASUS video cards + motherboards combo set on auto-tuning / auto-overclock.
- the problem rises visibly (despite using from 4 to 8GB RAM on board) by going from XP to Vista (that piece of garbage might as well stress the hardware just by itself).
Replacing the video card with another and less "extreme tuning" nVidia fixed 90% of the problems, despite just reinstalling the same version of drivers on all of the computers.
Anyway, another constant was that only and exclusively EvE was affected by those issues and only EvE ever caused overheating issues despite being set to interval one+.
Another 2 computers using exclusively ATI video cards never shown the issue.
Well let me throw a kink in the mix. I'm running a Dell laptop with Intel graphics running Window 7 Home Premium 32 bit. Same issues. Tried all of the things mentioned above. Reinstalled DirectX, Updated sound and graphic drivers and turned of the Aero settings. No luck. Back to square one.
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