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Thread Statistics | Show CCP posts - 9 post(s) |
PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.22 03:09:00 -
[1]
First off, system specs:
DV7 hp laptop
Vista 64-bit Home Premium (SP1 installed, SP2 currently is hitting a brick wall...)
4GB RAM
P7350 2.0GHz Core2Duo cpu
Nvidia GeForce 9600M GT
Basically, I can run eve nice and smooth for anywhere between 5 to 15ish minutes, at pretty decent FPS, and then WHAM, usually when clicking on a command or a tab switch for chat channels, the screen freezes, then goes black (with mouse pointer turning to the hourglass/full circle symbol), and becomes non-responsive. Sometimes this unfreezes in a few seconds and goes back to normal, other times it stays frozen and has to be manually restarted.
As you can imagine this is immensely annoying for any situation, especially mission running and pvp, so I really need to fix this... any ideas? I've noticed that when doing a 'show info' on anyone or anything, there's a second or two of freezing, sometimes even with black screen and the mouse pointer changing to full circle, and then unfreezes, returning to normal... argh.
The new 7.5km web = web + scram = "Wamble".
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Noxidc
Black Nova Corp
IT Alliance
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Posted - 2010.03.22 06:04:00 -
[2]
turn your sound off. or make sure juke box is paused
im pretty sure this is the jukebox memory leak issue.
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.22 14:28:00 -
[3]
 Originally by: Noxidc
turn your sound off. or make sure juke box is paused
im pretty sure this is the jukebox memory leak issue.
I've had sound turned off for all this time...
The new 7.5km web = web + scram = "Wamble".
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.22 23:09:00 -
[4]
im also having this issue. i get terrible FPS for a minute or so while the memory leak occurs, and then it catches up...
sounds is off, so jukebox is not an issue. something else is up, this need to be fixed ASAP or I cannot play this game. losing fights due to being unable to control ship
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.23 02:09:00 -
[5]
Originally by: Eran Mintor
im also having this issue. i get terrible FPS for a minute or so while the memory leak occurs, and then it catches up...
sounds is off, so jukebox is not an issue. something else is up, this need to be fixed ASAP or I cannot play this game. losing fights due to being unable to control ship
Exactly what I'm getting, and exactly the same conclusion... need a fix.
The new 7.5km web = web + scram = "Wamble".
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.23 22:49:00 -
[6]
Just thought I'd add a pic of my FPS graph...
It's been doing this very often, every few half minutes, and sometimes a freeze just happens and won't go off. It'll do this pattern, stay at **** fps (like from 0.7 to 4ish) for maybe half a minute, then immediately jump up to a really sharp peak of 100ish fps, before settling down to 30-40fps. It's annoying, since when I first open up EVE it launches at 60-80fps and stays like that for a good few minutes (in station) and out of station its still decent, but then after a short while it just goes pop and slows into this bad-fps pattern, and it's a gamble whether it'll just repeat this or crash completely.
Really would appreciate a solution from anyone, since it's bloody near unplayable right now... at the moment even restarting my pc many times to play eve on a 'fresh' startup doesn't give me a respite from the lag.
The new 7.5km web = web + scram = "Wamble".
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ViperCat
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Posted - 2010.03.23 23:43:00 -
[7]
Yea i get the same thing not quite as often as you but maybe once every few hours or even longer.
"the screen freezes, then goes black (with mouse pointer turning to the hourglass/full circle symbol"
Almost always under a heaver load i.e someone shooting someone else out side a station or pvp. I read up and changed my interval to intermediate and i dont think i have had the problem since but still testing it out.
Desktop
Windows Vista sev pack 2
Intel Core 2 Duo E8400 3ghz
64 bit OS
NVIDIA 9600GT updated drivers
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.23 23:53:00 -
[8]
Originally by: ViperCat
Yea i get the same thing not quite as often as you but maybe once every few hours or even longer.
"the screen freezes, then goes black (with mouse pointer turning to the hourglass/full circle symbol"
Almost always under a heaver load i.e someone shooting someone else out side a station or pvp. I read up and changed my interval to intermediate and i dont think i have had the problem since but still testing it out.
Desktop
Windows Vista sev pack 2
Intel Core 2 Duo E8400 3ghz
64 bit OS
NVIDIA 9600GT updated drivers
Do you mean interval 'immediate'? And what are your graphics settings at? Mine are:
Shadows: enabled
Resource cache: disabled
HDR: disabled
Bloom: low
Shader quality: low
Texture quality: high
LOD quality: high.
Dither: enabled
I've got interval immediate but it's not helping me much...
The new 7.5km web = web + scram = "Wamble".
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Rawr Cristina
Caldari
Omerta Syndicate
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Posted - 2010.03.24 00:01:00 -
[9]
getting the same, can't use the 'Interval Immediate' option either since that makes my videocard melt whenever I'm docked (100¦C at one point  )
- Malyutka (The Virus) - |
PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.24 00:06:00 -
[10]
Also, occasionaly when I start up eve I get:
"Runtime Error!
Program: I:\Users\*username*\Documents\Program Files\CCP\bin\ExeFile.exe
R6025
-pure virtual function call"
I dont know what my laptop gets in terms of temperature, but now that you mention it, it seemes the hotter my laptop gets the more frequent my lag spikes get... even though I'm lying my laptop on a hard surface.
The new 7.5km web = web + scram = "Wamble".
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.24 23:13:00 -
[11]
This is growing worse and worse as I play. As said, restarting does not seem to clear the problem. In fact, if I quit EVE while it's having this "lag", it still isn't cleared when I restart client and I often have to wait at log-in several minutes before being able to type.
The issue is not with my computer, my computer is running fine, and not even half of it's CPU/Memory resources are being used. It's less than a year old and I've been very careful not to download anything to the HD, except for Firefox and the EVE client.
I've never had this problem before. For over two months I've used my new desktop and it runs EVE great; even PVP with effects on most the time with few hiccups. I noticed the freezes begin about 4 days ago, and have grown worse and more frequent as time progresses.
What is up, CCP?
HP p6210y desktop
AMD Athlon II X4 620 Processor 2.6 GHz
6 GB RAM
Windows 7 Home Premium 64-bit OS
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Tas Nok
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Posted - 2010.03.25 08:13:00 -
[12]
Edited by: Tas Nok on 25/03/2010 08:14:32
Edited by: Tas Nok on 25/03/2010 08:14:00
Having the same issue with both my clients, (very brief hangs, black screen, then Eve returns after 3-10 seconds of me cursing at the screen  ) turned off Jukebox, changed settings to performance, and I have interval set to one, I am fairly certain its not a video card issue or machine issue on this end, played thru crysis twice and suffered a freeze maybe twice (screen full of targets on high settings even this rig got bogged down).
I have cleared cache, and relogged repeatedly, I cannot re-rereate the problem on demand, it does appear random but associated with periods of no user input then it 'sometimes' occurs when I change chat windows, Fire, click on an object in space or even in the middle of typing a sentence in chat... it seems to have no logic to it, sometimes it occurs often (every 10 minutes or so) and other sessions not at all.
I7 920 2.67Hz
Win 7 64-bit
Nvidia GTX 275
6GB Ram
I haven't lost a ship to this yet but its only a matter of time.
Psychotherapy is expensive, Bubble wrap is cheap. |
PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.03.26 19:27:00 -
[13]
Any solutions found for this yet?
I'm gonna attempt to get a laptop cooling pad (along the lines of a nzxt cryo lx) to see if cooling my laptop will let the fps stay stable... because I have noticed the heat emanating from it is really quite a lot when I experience fps lag... I dunno if this'd work for other people if they have desktops ofc...
The new 7.5km web = web + scram = "Wamble".
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.26 22:44:00 -
[14]
No heat problems here.
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.27 13:25:00 -
[15]
Well I finally lost my first ship to this problem, tho not my first enagement (I'm an FC).
This is extremely irritating. I am on the verge of canceling my acct when I see CCP has no help to offer. I have tried just about everything short of a OS reinstall and I do not think this issue deserves that solution.
I turned my graphic settings to low and it seems to aleviate the frequency of "hiccups" but they still happen almost as often with the same level of problems (low FPS, delay of eve voice, freezing).
I can still talk on eve voice sometimes, though it generally requires me holding down the button for several seconds before it keys in, or pressing it 2-4 times.
So, can I at least get someone from CCP to say, "Hey, we're looking at it, and will help you when we have an idea of what's actually going on."?
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Jon Engel
Intaki Liberation Front
Intaki Prosperity Initiative
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Posted - 2010.03.27 15:07:00 -
[16]
Originally by: Noxidc
turn your sound off. or make sure juke box is paused
im pretty sure this is the jukebox memory leak issue.
Eve does not have sound, I thought...
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Tas Nok
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Posted - 2010.03.28 06:50:00 -
[17]
As I previously noted this error/problem appears to be random, I played tonight for 4 hours, same ships, same local as previous nights, and no problems at all tonight. I did everything, engage npc's, engage players, refit, cloak, chat endlessly, have vent running, all the same as the past week, but tonight no problems... go figure.
Psychotherapy is expensive, Bubble wrap is cheap. |
Gaius Bismarck
High Orbit
Soldiers of Solitude
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Posted - 2010.03.28 14:34:00 -
[18]
same problem here.
every minute or so my screen freezes. then works again for about a minute and so on.
is it possible that we all use Nvidia cards?
GTX 260 here....
because there is a pretty similar problem in Dawn of War 2, as well only with Nvidia cards.
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
GangsterofLove
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Posted - 2010.03.28 21:57:00 -
[19]
I'm having the same or similar problem. I am using an Nvidia grphics card.
Also, I dropped my shader quality down to "low" from hi, but to no effect.
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.28 23:33:00 -
[20]
Probably is the video card. I went to comp settings before doing an OS reinstall and opened the nVidia Control Panel.
I went to the 3D settings and turned preference empahsizing slider to lowest "Performance"-it was at highest "Quality" before. (Note: I had been running this setting for about 2 months now, no problems like this until I mentioned in previous post above.)
I did this with EVE settings at lowest as well as being windowed, in station. It has bounced between 30-60fps now, where it was at ~2.5fps before during the "hiccups". "Hiccups" last for about 2 minutes and then it clears up for 5-10 minutes on average.
It's been about 10 minutes since I did this. Have yet to turn my EVE settings back to high or try PVP, and it still has the longer test of time.
Looking for driver info, will update later.
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GangsterofLove
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Posted - 2010.03.28 23:44:00 -
[21]
I did the same (performance vs. quality), no result.
Also, I picked up the latest driver for the Nvidia 9 series (the one that fixes the prior patch that caused all the problems with the fan), also no effect.
:(
I ut in a bug report on it as well. Maybe that'll help?
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.29 00:22:00 -
[22]
Someone just told me about the driver problem with nVidia, though I checked and that is not the version I had anyway (though I still did a rollback lol). So it's obviously not that either...here's the pic's of a "hiccup".
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GangsterofLove
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Posted - 2010.03.29 02:07:00 -
[23]
I have several programs monitoring processor usage, RAM usage and upload/downloads (2 programs checking that). None of them show anything out of the ordinary.
It's Eve then.
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.03.30 21:19:00 -
[24]
bump for great justice.
ccp dooooo something  plz
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Gaius Bismarck
High Orbit
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Posted - 2010.03.31 17:52:00 -
[25]
bump 'cause this problem is ruling my game!
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
Shawshanke
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Posted - 2010.03.31 23:53:00 -
[26]
Originally by: GangsterofLove
I have several programs monitoring processor usage, RAM usage and upload/downloads (2 programs checking that). None of them show anything out of the ordinary.
It's Eve then.
Same, the game is becoming unplayable for me. Problem started when they started working on the fleet lag problem, looks like their solution is to spread the lag out to everyone.
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.04.01 22:59:00 -
[27]
I managed to fix my problems... by getting a laptop cooling device. Ofc this may not work for everyone since I'm sure not everyone here is using a laptop, but if you are, check that when the fps spikes and drops are happening that you're not using a very hot laptop or blocking the vents or anything. Even when putting mine on a flat surface, it seems the inbuilt fans aren't adequate, so the cooling pad helps out (since it has a massive 20cm fan which blows away underneath my pc now).
Hope this helps at least some of you... but still, CCP should look into this if it is software related.
The new 7.5km web = web + scram = "Wamble".
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.04.02 01:04:00 -
[28]
I run a desktop with plenty of space around it for cooling.
I downloaded CleanMem, a program designed to clear up some memory and I have noticed it reduces the spike during the leaks, but does not solve anything. When I was getting 0.5 FPS during a spike, I'm now getting 2 FPS. A lot better but not good enough.
CCP, do you acknowledge there is a problem? Are you looking into it?
I've also reinstalled EVE; done just about all I can here. Not a single word from CCP.
/me hovers finger over 'Cancel Subscription' button
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.04.03 13:05:00 -
[29]
Edited by: Eran Mintor on 03/04/2010 13:10:57
Edited by: Eran Mintor on 03/04/2010 13:05:25
If anyone would like my stuffz plz bump this thread.
I'm quitting if CCP can't address this problem by Monday. Been two weeks since reported, and I know I'm not the only one with this game-ending problem.
PS. Oh yea I might as well sell my rig too, since I bought that just for EVE. Specs are above, mint condition. I have a nice flatscreen LCD monitor I will include, will sell for $700 USD. Only 3 months old.
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Eran Mintor
Minmatar
Valklear Guard
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Posted - 2010.04.03 23:16:00 -
[30]
Well I tried to load up the Windows Home XP disk and blue-screened twice so guess I won't be doing that...
24 hrs I cancel my acct. Nobody wants my stuffz?
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PKlavins
Caldari
Extinction Severe
Crimson Steel Empire
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Posted - 2010.04.03 23:47:00 -
[31]
I will take stuffs plz  If this is a serious offer...
The new 7.5km web = web + scram = "Wamble".
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GangsterofLove
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Posted - 2010.04.05 04:01:00 -
[32]
Originally by: Eran Mintor
Well I tried to load up the Windows Home XP disk and blue-screened twice so guess I won't be doing that...
24 hrs I cancel my acct. Nobody wants my stuffz?
I'd be interested in your stuff, contact me in game. Also, I have a bug report in on this and a log report with it, but still getting the lag.
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RavenMcDougal
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Posted - 2010.04.05 06:35:00 -
[33]
well as for me.
i think i have soved this prolem but it seems to work i have been playing now for 3 days without any crash but 3 days earlier i was not even able to play for more then 3 min.
well here it it is .. atleast i think it was one of this that chainged samthing in the connection o and i have a cabel modem so it might not work for everyone
go to (control panel\Administrative Tools\Computer Management\Device Manager\Network adapters\then right click the device and go to propertis and then go to the advanced tab click on optimal performence and if its disabled enable it ...(note i did 2 more thing that day wich i post later but if it dose not work you should mabe place everything as it was as otherwise it will mostlikly **** up your pc )
well and after this i went to (control panel\Administrative Tools\services\ and i right clicked thes 2 "Network DDS DSDM" "and Network DDS" click on propertis and then chaing the ste start up tipe for both of them to automatic and after that start them both (agen note the if it dose not work plz chaing it back and if your not so desperate as i was better don`t do it :P )(and now seriose i don`t take any responce on this on do it on your own if you wish ,thes this where the ones i did and i now have a stable connection with the server ..so try it if it helps then well good for you if itÜ not helping then chaing all back :\
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RavenMcDougal
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Posted - 2010.04.05 06:45:00 -
[34]
forgot to tell that i use windows XP profesional SP3 maby it a minor thing but who knows
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K'uata Sayus
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Posted - 2010.04.07 02:28:00 -
[35]
Thought my PC was going bad on me. Same problem, started about a week ago. Cleaned inside of tower, checked vents, etc., seemed to help for awhile.
Tonight crapped out on me again, rebooted twice, then all was okay. Adjusted shader settings to low, seemed to help, but problem recurred.
My graphics card seemed to suddenly run real hot, then flickering, black screen, etc., all that has been described above.
WTF CCP, we all can't be having the same problem by coincidence!!?!
EVERYONE SEEMS NORMAL UNTIL YOU GET TO KNOW THEM. |
Gaius Bismarck
High Orbit
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Posted - 2010.04.07 10:41:00 -
[36]
Originally by: K'uata Sayus
Thought my PC was going bad on me. Same problem, started about a week ago. Cleaned inside of tower, checked vents, etc., seemed to help for awhile.
Tonight crapped out on me again, rebooted twice, then all was okay. Adjusted shader settings to low, seemed to help, but problem recurred.
My graphics card seemed to suddenly run real hot, then flickering, black screen, etc., all that has been described above.
WTF CCP, we all can't be having the same problem by coincidence!!?!
Nvidia Chipset? |
K'uata Sayus
IntelCor
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Posted - 2010.04.09 15:03:00 -
[37]
Made a concentrated effort to put the jukebox on "pause" after each login last night. Had no problems after playing 4-5 hours.
I also re-installed the current full client version and as mentioned in an above post, the latest Nvidia driver dated 25 March 10.
Maybe these are the fixes, who knows......
EVERYONE SEEMS NORMAL UNTIL YOU GET TO KNOW THEM. |
Gaius Bismarck
High Orbit
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Posted - 2010.04.09 18:32:00 -
[38]
Originally by: K'uata Sayus
Made a concentrated effort to put the jukebox on "pause" after each login last night. Had no problems after playing 4-5 hours.
I also re-installed the current full client version and as mentioned in an above post, the latest Nvidia driver dated 25 March 10.
Maybe these are the fixes, who knows......
didnt work for me :-(
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
K'uata Sayus
IntelCor
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Posted - 2010.04.12 13:42:00 -
[39]
Originally by: Gaius Bismarck
Originally by: K'uata Sayus
Made a concentrated effort to put the jukebox on "pause" after each login last night. Had no problems after playing 4-5 hours.
I also re-installed the current full client version and as mentioned in an above post, the latest Nvidia driver dated 25 March 10.
Maybe these are the fixes, who knows......
didnt work for me :-(
Right. Eve played well over the weekend, and then last night I started playing and the problem showed up again right after I began. Tried to use the repair.exe tool first, but that is broken also. Even after downloading full version twice and installing in the Eve program file.
Strange thing is that my system crashed some 10 minutes after I had gotten out of Eve via the task manager. My system has never crashed for any reason in the past.
I am hoping this situation isn't stonewalled as is the sound issues.
I realized my first re-install didn't include uninstalling first, so I did that as a last resort. Of course all presets are gone (overview, market quickbar,etc).
Ok CCP, the ball is in your court. And please explain the repair.exe tool snafu also, as that is an effing waste of time.
EVERYONE SEEMS NORMAL UNTIL YOU GET TO KNOW THEM. |
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CCP Vertex
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Posted - 2010.04.12 14:35:00 -
[40]
Edited by: CCP Vertex on 12/04/2010 14:36:35
I have been trying to look into this for a few days now and would appreciate detailed information from everyone that has reported the issue.
Bug reports are the order of the day, but I need specific information not just descriptions of what is happening. Please read the info in the following link to get an idea of the detail/info required: http://www.eve-bh.net/howtobr.php
Important info needed:
Your specific reproduction steps
EVE minidumps from crashes
dxdiag to show hardware/driver info
logserver report to show any errors/exceptions that might be occuring
Once you have this information please file a report here: logserver report to show any errors/exceptions that might be occuring https://bugs.eveonline.com/login.asp?t=%2Fnewbugreport%2Easp%3F&rc=1
If you leave a comment in this thread when you have filed the report I will know when to look for it.
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CCP Vertex
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Posted - 2010.04.12 14:40:00 -
[41]
I also forgot to add that you can use this link http://wiki.eveonline.com/en/wiki/Chat_Channel_Rules_of_Conduct to get on IRC and ask for me. I will be glad to help anyone that is having issues with getting the info required for the bug report.
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GangsterofLove
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Posted - 2010.04.13 01:08:00 -
[42]
Edited by: GangsterofLove on 13/04/2010 01:09:03
Vertex,
I put in a bug report on this maybe over a week ago, I hope you guys have found the log useful.
However, I think I might have figured out the trigger. As soon as I quit running missions for a few days, the problem went away. When I went back to mission running it crops up again.
So, its seems Nvidia graphics card combined with mission running causing [something something] result is lag.
Hope that helps you guys pin this down.
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Gaius Bismarck
High Orbit
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Posted - 2010.04.13 11:56:00 -
[43]
Hey Vertex,
i added the Bug report...i doubt it will be very helpfull but what can i do.
good luck with fixing this issue. |
K'uata Sayus
IntelCor
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Posted - 2010.04.13 17:11:00 -
[44]
Thanx Vertex, I'll proceed as per requested from the links you provided.
EVERYONE SEEMS NORMAL UNTIL YOU GET TO KNOW THEM. |
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CCP Vertex
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Posted - 2010.04.14 11:19:00 -
[45]
Can anyone who is reporting this issue also put into the bug report title "For CCP Vertex" so I can quickly see them when they come in.
Thanks
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Gaius Bismarck
High Orbit
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Posted - 2010.04.14 13:14:00 -
[46]
Hey Vertex,
my report was filtred by BH Eriweal already.
i reopened it and edited For Vertex into the text, cant change the topic anymore.
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
GangsterofLove
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Posted - 2010.04.14 21:50:00 -
[47]
Well, dont know if this will help or not, but I logged in did not chat with the agent at all, but just started reading evemails. in 1 minute, got the lag effect again.
Please help us! Seriously, it makes Eve un-fun. :(
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Gaius Bismarck
High Orbit
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Posted - 2010.04.15 14:29:00 -
[48]
ok i fixed my problem.
first part i did was updateing my stoneage oboard soundcard drivers.... *coff* about that part support was right ^^.
that made it a lot better. but still the problem occured from time to time.
every hour or two the same **** started again. restarting helped or the next hour or two.
i finally fixed it with a new graphic card.
yeah i know....thats not an option for most ppl here -.- so its not very helpfull i guess.
i am running eve now with a HD5870 card and all is perfect. |
K'uata Sayus
IntelCor
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Posted - 2010.04.15 16:27:00 -
[49]
Originally by: Gaius Bismarck
ok i fixed my problem.
first part i did was updateing my stoneage oboard soundcard drivers.... *coff* about that part support was right ^^.
that made it a lot better. but still the problem occured from time to time.
every hour or two the same **** started again. restarting helped or the next hour or two.
i finally fixed it with a new graphic card.
yeah i know....thats not an option for most ppl here -.- so its not very helpfull i guess.
i am running eve now with a HD5870 card and all is perfect.
Same here. Switched out the Nvidia 9600 with the one I upgraded, Nvidia 8400. No problems. Sending back the 9600 to ASUS as I've only had it 8 months and the warranty is for 3 years.
Really need to build a good gaming rig from scratch, but it'll have to wait ($$$).
EVERYONE SEEMS NORMAL UNTIL YOU GET TO KNOW THEM. |
GangsterofLove
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Posted - 2010.04.16 01:45:00 -
[50]
Hmm. Sound? I'm using Creative SoundBlaster Audigy. Anyone else?
Maybe that's the key and not Nvidia.
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Gaius Bismarck
High Orbit
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Posted - 2010.04.16 11:58:00 -
[51]
some onboard realtek HDSound stuff. nothing special, nothing expensive. came with the mainboard.
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
G'Kar5
Gallente
Intaki Research and Manufacturing
Distorted Percepts
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Posted - 2010.04.16 13:09:00 -
[52]
Originally by: CCP Vertex
Can anyone who is reporting this issue also put into the bug report title "For CCP Vertex" so I can quickly see them when they come in.
Thanks
I'm also having a very similar problem: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1302794. I just filed 94444 for you Vertex. If there is anything you need, please ask (including VNC access).
Short version:
-Eve ran fine for several months.
-Starting yesterday 4/15, Eve works fine for a few minutes then FPS tanks to 2-5 and Eve client CPU spikes from 10% to 50-60%. It doesn't get better. If I restart the client quickly, it loads with the problem. If I wait a few minutes before restarting the client, it works fine again for a few minutes.
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CCP Vertex
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Posted - 2010.04.16 15:56:00 -
[53]
Ok I have noticed that a lot of people so far have been running on outdated drivers (not everything) but a few of you. Can everything please check your current driver version and do an update by getting the latest driver here: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
Latest should be 197.41 and report back here if this helps with any of your issues. So far 2 people have reported that a driver update has fixed their problems.
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G'Kar5
Gallente
Intaki Research and Manufacturing
Distorted Percepts
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Posted - 2010.04.16 19:27:00 -
[54]
Edited by: G''Kar5 on 16/04/2010 19:31:34
Originally by: CCP Vertex
Ok I have noticed that a lot of people so far have been running on outdated drivers (not everything) but a few of you. Can everything please check your current driver version and do an update by getting the latest driver here: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
Latest should be 197.41 and report back here if this helps with any of your issues. So far 2 people have reported that a driver update has fixed their problems.
I just updated all the drivers I could find, including NVIDIA. The problem is still happening. I updated my bug with new logserver, screenshot, and dxdiag information.
Screen Shot
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Gaius Bismarck
High Orbit
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Posted - 2010.04.18 13:46:00 -
[55]
when i stil had the nvidia card i tried ALL drivers that were possible. none of them fixed the problem.
------
äDon't tell people how to do things. Tell them what to do and let them surprise you with their results."
-US Army General Patton |
Avoida
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Posted - 2010.04.19 19:20:00 -
[56]
I dont know if I'm experiencing the same issue but the symptoms appear similar in that the client will freeze for a second, the screen will go black and then become completely unresponsive. Attempting to do anything will turn the screen completely white.
For me, this only ever happens right at the point where you're going to load a grid. There is usually an extremely short 'catch' or hiccup in the client just about the time you're entering a grid anyway, but in cases where the client freezes, that hiccup becomes a stuck client.
Any attempts to close the client fail. If you rightclick anywhere on the desktop, the entire PC locks up and requires a forced reboot.
As it happens so randomly (I can go days without it occurring, but other times it can happen gridload after gridload) I haven't had the opportunity to submit a complete bugreport.
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Alegis D'Leqarna
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Posted - 2010.04.19 20:53:00 -
[57]
Ive got a similiar problem the last weeks.
Sometimes the game just stops "working".
I dont get Blue-/Black- or whatever-Screen. It just freezes, but my PC is still running normally at the background.
Music or Movies im watching while playing are still running etc. but i cant switch to desktop....
It sucks if i have to reboot my whole PC just because the Client doesnt let me switch to the desktop (cant even use taskmanager at those moments).
Really annoying...
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CCP Vertex
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Posted - 2010.04.20 08:30:00 -
[58]
Gkar: I am extremely interested in your issue as you appear to be having massive fps highs and lows, can you please run logserver for and check your performance to make sure the fps is still all over the place.
Also if you do crash can you please add /minidump into the end of your EVE shortcut in the target field, this will tell the client to create a minidump of the crash and logserver will tell you where it is located.
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Avoida
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Posted - 2010.04.20 17:19:00 -
[59]
Question to CCP Vertex:
Why, in the situation where the client black-screens and becomes unresponsive, does the server not realize this and force the character to emergency warp?
I'm running 3 clients and am in my own fleet and all 3 are in a fleet warp to a gate. One of the client suffers a lock up just upon grid load (screen goes black, I click on it and it goes solid white.) I can still issue fleet warp commands and that character responds as if the client is still active. Last night, for example, this happened an for an hour I was still able to fleet warp this character around the system even though the client had locked up.
Would not the server recognize that the client was unresponsive?
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CCP Vertex
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Posted - 2010.04.21 10:53:00 -
[60]
Originally by: Avoida
Question to CCP Vertex:
Why, in the situation where the client black-screens and becomes unresponsive, does the server not realize this and force the character to emergency warp?
I'm running 3 clients and am in my own fleet and all 3 are in a fleet warp to a gate. One of the client suffers a lock up just upon grid load (screen goes black, I click on it and it goes solid white.) I can still issue fleet warp commands and that character responds as if the client is still active. Last night, for example, this happened an for an hour I was still able to fleet warp this character around the system even though the client had locked up.
Would not the server recognize that the client was unresponsive?
I'm not quite sure why that is happening to you (the black screen then white screen) but as for the server detecting an unresponsive client, that doesnÆt happen as the connection is still active. If you sit in space without clicking on any services i.e. wallet/corp etc would you want to be considered inactive and warped away?
The server only realises you are unresponsive when the connection between the client and the server has ended, what you are describing is a client lockup which doesnÆt mean the connection is at fault or should be terminated.
If you havenÆt already I suggest filing a bug report with as much information as possible on your lockup issue.
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Jena Scout
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Posted - 2010.04.24 15:02:00 -
[61]
Originally by: Alegis D'Leqarna
Ive got a similiar problem the last weeks.
Sometimes the game just stops "working".
I dont get Blue-/Black- or whatever-Screen. It just freezes, but my PC is still running normally at the background.
Music or Movies im watching while playing are still running etc. but i cant switch to desktop....
It sucks if i have to reboot my whole PC just because the Client doesnt let me switch to the desktop (cant even use taskmanager at those moments).
Really annoying...
BINGO!!!!!!!!!!!! WOOOOOOOOT
This is EXACTLY what happened to me! I had this issue and restarted and began searching for the issue. I have reinstalled Eve after a fresh Windows 7 64ibt install and all seem "Stable." However I do get these random freezes every 30 secs or so which are not the end of the world but are DAMNED annoying and makes PVPing and life in 0.0 even more dangerous than normal... "Warping out.. #### I ####### froze!"
That said I have also done a 5 hour memtest86 and no errors. Currently running eve and brousing the net TS3 up and running and doing a Prime95 stress test! NOOO PROBLEMS. Now the funny part. When the system crashed my cursor went from an arrow (Normal) to looking like the quiver off an arrow (Vertical line with about 5 lines point South east off one side of the line). Then I had a sound loop when someone spoke on TS3 and the game locked and the PC kept running. Since the reinstall I have had no lockups but have had 1 sound loop that nearly made me soil myself. The the game carried on as normal with no other problems.
I am buying a new GFX card this week. Updating to a 5770 from a 4850. I will soon know if it is a grafics card as someone has mentioned. I have had some minor artifacting from fixed points in space ( The white dots or stars). They appear like lines spitting out from these points. This is why I am replacing the GFX card.
I will let you all know what happens with the new card. I have to be honest with you all this issue was exactly the same issue that I had with COD4 when My last card went due to a bad OC.
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Jena Scout
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Posted - 2010.04.24 19:14:00 -
[62]
Well I got back ingame today and it is even worse than before. I know that is is not the drivers as all of them have caused the same issue. The bois, chipset, and sound drivers are all the latest fromt he GIGABYTE website so not sure what is going on here at all. It really is making the game unplayable for me. I could maybe mission run in highsec but that would be it. I am not going to do that crap as long as I live.
Please can we have a fix for this. My problem is not as severe as some peoples but I do get these FPS drops every 10-30 secs and it is a drop of about 30 - 60 FPS similar to coming out of warp but every 10 - 30 seconds. I have no choice but to avoid EVE atm. I do not want another hard lock or to lose T2 ships because of a bug.
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Aggressive Bias
No.Mercy
Gentlemen's Club
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Posted - 2010.04.25 01:33:00 -
[63]
I filed a bug report (94708)- I'm having a similar problem. I'm also running a Nvidia 260. The game randomly slows down to about 2 fps for about 5 seconds, then either the monitor goes black and the computer crashes, or the monitor loses signal from the video card and I'm forced to reboot. This may happen time after time again in one day; other days I can play fine throughout the day.
My computer is able to perfectly run other high intensity graphical games such as Crysis with hardly a crash.
I hate random bugs. Plz fix.
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RentableMuffin
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Posted - 2010.04.25 08:25:00 -
[64]
Edited by: RentableMuffin on 25/04/2010 08:33:18
OH FFS I just killed my post, and apparently chrome doesn't believe in having undo 
anyways I've been having problems on my win7 64 bit machine. old/new drivers.
and *palm face* for not coming to the forums to look for something like this before.
will do the bug report things tmr.
Originally by: CCP Vertex
Originally by: Avoida
Question to CCP Vertex:
Why, in the situation where the client black-screens and becomes unresponsive, does the server not realize this and force the character to emergency warp?
I'm running 3 clients and am in my own fleet and all 3 are in a fleet warp to a gate. One of the client suffers a lock up just upon grid load (screen goes black, I click on it and it goes solid white.) I can still issue fleet warp commands and that character responds as if the client is still active. Last night, for example, this happened an for an hour I was still able to fleet warp this character around the system even though the client had locked up.
Would not the server recognize that the client was unresponsive?
I'm not quite sure why that is happening to you (the black screen then white screen) but as for the server detecting an unresponsive client, that doesnÆt happen as the connection is still active. If you sit in space without clicking on any services i.e. wallet/corp etc would you want to be considered inactive and warped away?
The server only realises you are unresponsive when the connection between the client and the server has ended, what you are describing is a client lockup which doesnÆt mean the connection is at fault or should be terminated.
If you havenÆt already I suggest filing a bug report with as much information as possible on your lockup issue.
I'm not sure about the black screen, but the white screen seems to be win7's reaction to a program becoming unresponsive. other than that the exact same thing happens to me.
I was in a mission with my main in an ishtar + drones out + full aggro, alt was also in mission with another ishtar, saw that it crashed but saw my main continue to orbit and tank the mission, also the drones continued to shoot. decided to ignore it and not close the client. happily continued being in "zombie mode" and once the rats were all dead I clicked on the okay button. that killed the client and instantly saw the character "log out" via the address book popup.
I remember in older versions of windows you could just drag the "program crashed" dialog box out of the way and continue using most programs. My assumption is that pretty much the same thing happens, but the OS prevents user interaction with the client (aka it whites it out)
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Jena Scout
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Posted - 2010.04.25 08:55:00 -
[65]
I have just had another look through the post and it seems that the majority of users having problems are Windows 7 or Vista 64BIT users.
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RentableMuffin
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Posted - 2010.04.25 12:28:00 -
[66]
Originally by: Jena Scout
I have just had another look through the post and it seems that the majority of users having problems are Windows 7 or Vista 64BIT users.
doh I made a point of that let me rewrite that:
so I was being stupid and not even thinking of writing a bug report or going to the forums to see if anyone else had an issue so I did what came natural, ***** in game (c&p channel if anyone is curious) stuff like "AHHH wtf eve crashes all the time stupid win 7 64 bit"
one of the first responses what ah 64 bit thats your problem, I switched back to 32 bit and everything is fine.
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Jena Scout
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Posted - 2010.04.25 19:36:00 -
[67]
Edited by: Jena Scout on 25/04/2010 19:43:25
Edited by: Jena Scout on 25/04/2010 19:37:06
WTF really??! Spiking CONSTANTLY! 
FPS MONITOR
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RentableMuffin
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Posted - 2010.04.25 22:54:00 -
[68]
Originally by: Jena Scout
Edited by: Jena Scout on 25/04/2010 19:43:25
Edited by: Jena Scout on 25/04/2010 19:37:06
WTF really??! Spiking CONSTANTLY!
FPS MONITOR
oh wow 
at least my fps is mostly constant. drops a bit when I switch eve windows, but tbh no reason to continue at 60fps when it isn't the active client, although not quite sure how far it drops, think it is usually around 20-30 fps which is still fine imo.
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Othran
Tribal Liberation Force
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Posted - 2010.04.26 12:08:00 -
[69]
Edited by: Othran on 26/04/2010 12:13:30
I've been running Eve on an Alienware M17x (has a 9400M onboard gpu and 2 x GTX280M cards). I've seen similar issues to some of you and I've fixed them - with a lot of help online.
Now there have been a whole load of DPC latency issues with this model and they were almost entirely due to NVidia gfx/chipset drivers. The latest revision of the drivers do NOT have the fix incorporated although newer versions will.
Symptoms included frame rate drops for a few seconds, blank window (very occasionally) and a fair amount of problems losing/gaining system time which appears to cause the jumping-nothing happens/traffic advisory issues on-gate and some issues with cap* I've had the luxury of comparing two systems side by side so this is how I worked out something odd was going on.
Basically the Nvidia gfx drivers are responsible for upclocking/downclocking the graphics card based on the graphics load (how busy the gpu is), the temperature and what power source the computer is running from. There are usually 4 clock states and the graphics card temps/3d load etc gets interrogated at least every 15 seconds - more when the card is busy. What's been happening is that each time the clock state changes then the graphics drivers spend too long in the DPC (delayed protocol call) state. A classic example of this is when you're watching a film/TV and the audio suddenly "pops" for no reason almost at random.
With the new drivers there's no problem UNLESS you use SLI. As soon as you do that the DPC latency graph goes mental - think about MILLISECOND latency on some PROCESSOR calls. What seems to be happening here is that one particular clock state change (1 to 4 I think) causes the latency to return. You get framerates all over the place.
The answer for the newer drivers and SLI seems to be to disable the dynamic clock in the drivers.
To do this go into the Nvidia control panel and select :
Advanced Settings->Manage 3D Settings->Program Settings->Eve Online->Power Management Mode->Prefer Maximum Performance
This will simply set the clock rate to maximum when Eve is launched so the clock states will not change. No change in clock state = no increased DPC latency.
The downside is that on some GPUs the clock rate won't be reduced when you exit Eve. This will make the GPU run hotter and fans run faster until you reboot. It's probably worth trying this even if you aren't running SLI as with the old drivers I found it did help a bit.
Edit - there is a similar issue with ATI cards on the M17x too so it appears that its perhaps a problem with the handoff from the onboard 9400M gpu.
*I verified its the client-server time variance that was the traffic advisory issue by doing a quick ntp sync with a Stratum 2 timeserver. Its much like the old spread-spectrum cap problems I think and is repeatable.
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Laudarian
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Posted - 2010.04.27 06:51:00 -
[70]
Edited by: Laudarian on 27/04/2010 06:53:54
Originally by: PKlavins
First off, system specs:
DV7 hp laptop
Vista 64-bit Home Premium (SP1 installed, SP2 currently is hitting a brick wall...)
4GB RAM
P7350 2.0GHz Core2Duo cpu
Nvidia GeForce 9600M GT
Basically, I can run eve nice and smooth for anywhere between 5 to 15ish minutes, at pretty decent FPS, and then WHAM, usually when clicking on a command or a tab switch for chat channels, the screen freezes, then goes black (with mouse pointer turning to the hourglass/full circle symbol), and becomes non-responsive. Sometimes this unfreezes in a few seconds and goes back to normal, other times it stays frozen and has to be manually restarted.
As you can imagine this is immensely annoying for any situation, especially mission running and pvp, so I really need to fix this... any ideas? I've noticed that when doing a 'show info' on anyone or anything, there's a second or two of freezing, sometimes even with black screen and the mouse pointer changing to full circle, and then unfreezes, returning to normal... argh.
I've the sampe problem. Also since about january 10... played the trial for 14 days smooth and with maximum graphics and one day of another BAM! bluescreen and automatic reboot...
i removed my rams from 4 to 2 gb to see if my comp is working again. yes it works, but since then every 10 to 15 min playtime the game stuck for about 3 seconds and continues with huuuge graphic-bugs till a complete crash happens.
i see, i'm not the only one here with this problem... sry for my english, isn't my mother language...
greez
Laudarian
edit----
forgot to post my sys...
win xp pro sp3
intel core 2 duo (3 ghz)
2 gb ram (now)
nvidia gf 8800 gts
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.04.28 09:14:00 -
[71]
bug report added (94789)
regards,
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.04.28 14:17:00 -
[72]
so what ive found is the client files (mostly the ship textures) seem to get corrupted at every crash.
I have literally installed a clean client and within 2 hours 4 of the dx9 files are corrupted
why is the client this fragile?
given the abuses of lost packets and the internet in general, i am appalled that a client is this fragile..
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Juju You
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Posted - 2010.04.28 15:22:00 -
[73]
The answer to all of the issues within EvE. Sound broken, Graphics Broken, Server kicks, Lag spikes and fps drops...
Bad coding.
Fix - Rebuild the client using Python26 and send your programmers back to school to learn how to do their jobs properly. I have never known any game (30 years playing) that has this many problems.
I cannot wait for the patch! ^^
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Queen Athena
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Posted - 2010.04.28 20:46:00 -
[74]
I too have Nvidia graphics. Windows XP. Seems to get random crash when I have two clients running and characters are in same system. I get the report crash dialog and sometimes if i dont select an option I can still play both clients with the dialog in the background. Very odd.
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Mel Hunter
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Posted - 2010.04.30 00:12:00 -
[75]
I have also had this problem recently and lost a couple of expensive ships due to it. When I filed a petition, the GMs basically told me "We don't see anything in the server logs, so too bad." Now that this is actually being investigated, what are the chances of being reimbursed?
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Othran
Tribal Liberation Force
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Posted - 2010.04.30 12:05:00 -
[76]
Originally by: Mel Hunter
I have also had this problem recently and lost a couple of expensive ships due to it. When I filed a petition, the GMs basically told me "We don't see anything in the server logs, so too bad." Now that this is actually being investigated, what are the chances of being reimbursed?
Zero.
The only time I've ever had ships reimbursed due to a crash was when the crash was 100% reproduceable by the bughunter team. That was a fair old time ago too.
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Mel Hunter
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Posted - 2010.04.30 12:45:00 -
[77]
Originally by: Othran
Zero.
The only time I've ever had ships reimbursed due to a crash was when the crash was 100% reproduceable by the bughunter team. That was a fair old time ago too.
That is unfortunate. I do enjoy the game when it works. However, I have been debating whether or not it's worth my time to continue playing if outcomes are going to be determined by bugs more than one's play. Given the level of customer service when bugs do occur, I guess not.
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Aggressive Bias
No.Mercy
Gentlemen's Club
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Posted - 2010.05.01 14:27:00 -
[78]
Edited by: Aggressive Bias on 01/05/2010 14:28:36
If you were having similar problems to mine (check earlier post), you can check my solution and see if it helps- check your RAM timings. My 'Command Rate' was off, and since correcting it to the manufacturer's standards (the motherboard set it to default timings, which did not jive with the correct RAM timings), I have not had a single crash.
Weird how only EVE was the one crashing for me (any other game ran just fine), but it's running fine now.
HTH
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Khalimshan
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Posted - 2010.05.03 12:50:00 -
[79]
Originally by: Aggressive Bias
I filed a bug report (94708)- I'm having a similar problem. I'm also running a Nvidia 260. The game randomly slows down to about 2 fps for about 5 seconds, then either the monitor goes black and the computer crashes, or the monitor loses signal from the video card and I'm forced to reboot. This may happen time after time again in one day; other days I can play fine throughout the day.
My computer is able to perfectly run other high intensity graphical games such as Crysis with hardly a crash.
Exactly same issue with said intervals but completelty different hardware.
ASUS AGP HD 3600 / Athlon XP 3200+ / 2GB DDR
Changing different drivers, rolling back to olds etc. updatign to latest doesn't help, changing OS does not help either. Happened on XP happens on Win7.
Usualy happens after some ingame windows are opened (dronebay , market browsing, fleet window pops up, or similar, although i'm sure it's pretty random, i usualy get it in station)
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CCP Vertex
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Posted - 2010.05.04 09:29:00 -
[80]
I just wanted to reassure you all that I am still looking into this issue, I have a few crash dumps that myself and CCP Tenitigo are analysing. Keep the bug reports coming in with any crash dumps/exceptions in the logserver as they all help.
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Aggressive Bias
No.Mercy
Gentlemen's Club
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Posted - 2010.05.04 23:51:00 -
[81]
For you Windows 7 64 bit users, try the following:
1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings.
2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
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setnah yeen
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Posted - 2010.05.05 06:41:00 -
[82]
same issue here.freezing every five or so minutes.drivers are all up to date and even reinstalled the game .no effect.ccp had nothing usefull for me,so i cancelled my account.it's a shame.i really liked the game until this shyt happened.
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GangsterofLove
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Posted - 2010.05.05 19:18:00 -
[83]
Vertex, Please keep at this. I have been persevering through this for the past month, but Eve is getting pretty darn near unplayable. Also, I cant use Eve Voice when the FPS rate drops because it just comes out as stuttering.
GAH! Help!
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Whiskey Bent
Norfolk Naval Shipyards
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Posted - 2010.05.06 17:50:00 -
[84]
Originally by: Aggressive Bias
For you Windows 7 64 bit users, try the following:
1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings.
2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
No idea how to do number 1, but I did number 2 and have had days I can play many hours and no crashes and have days, like today, where it has crashed twice within minutes. I used to get a lot of warnings like this:
The Desktop Window Manager is experiencing heavy resource contention.
Reason:Graphics subsystem resources are over-utilized.
Diagnosis:A consistent degradation in frame rate for the Desktop Window Manager was observed over a period of time.
but I am not sure why with 1gig GTS 250 Video card and 8 gigs of ram with Quad Processor running on Home Windows 7 64bit. I usually dont crash till I start my second account. I also run three accounts at times. Graphics are turned down.
Had no problem on XP machine with 3 gigs and crap video card, except for some stutters. Updated my machine to run my mining empire and I am trying to work through the crash problems to actually use them reliably.
__________________________________________________
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.05.06 21:19:00 -
[85]
yup, following previos posters solution, turning off Windows Aero (full of holes anyone?) has fixed my issue with 2 clients crashing eve.
It used to be really difficult, had to wait what seeemed like 5 mins after selecting my character to actually get into the game, cargo didnt appear, selcted object window had no buttons, stuff like that.
Now i can run 2 clinets in windowed mode easily with little lag, and no crashes so far..
will post back tommorrow and update on whether this also has fixed the "ccpexefile has stopped working" crashes
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Smokin' Dragon
Holy Grail Construction
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Posted - 2010.05.06 21:29:00 -
[86]
Originally by: Smokin' Dragon
yup, following previos posters solution, turning off Windows Aero (full of holes anyone?) has fixed my issue with 2 clients crashing eve.
actually i lie, one of the clients still becomes utterly unresponsive after a few seconds...
cant warp, cant move anywhere, etc...
used to do this all the time pre dominion, and even during dominion.
up until dominion 1.2 i believe is when these problems have begun to manifest
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Juju You
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Posted - 2010.05.07 15:07:00 -
[87]
Originally by: Aggressive Bias
For you Windows 7 64 bit users, try the following:
1. Check your RAM timings in the BIOS to make sure they're set at the manufacturer's recommended settings.
2. Disable Aero.
I have a feeling Eve and windows Aero were making trouble together- I haven't had a crash since disabling it (*knocks on wood*).
I bought a new ATi 5770 which is awesome and I have had a few problems but nothing major. ATi driver users... DO NOT USE 10.2 or 10.3 or 10.4 They are causing massive lag in eve.
I to disabled Aero and now I have no problems and max FPS. I found this out when Area reset my desktop because "A program had an issue with Aero" but this also reset my rgapics driver which meant LAG and FREEZES and LOCKUPS. I love Microsoft.
I have tried all the drivers and all the possible changes that could be linked to hardware. Memtest, CPU stress tests, graphics tests and found nothing. This is a Windows 7 and drivers issue. ATi users need to role back to 10.1 or 9.10 which are both stable. Updating your chipset and other drivers to W7 drivers for all your hardware is essential.
Fly safe o7
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Vaerah Vahrokha
Minmatar
Vahrokh Consulting
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Posted - 2010.05.07 22:40:00 -
[88]
I had this problem on multiple computer.
What was not:
- related to a certain EvE version. Had it from Apochrypha onwards.
- related to video drivers. Always updated to the latest version, did nothing to fix the issue.
- related to network driver: updated them, did not fix.
- related to DirectX: tried various sub-versions of 9+
- related to 32/64 bit. Problem detected on XP SP3 32 bit, Vista 32 bit, Win 7 64 bit.
- related to net latency. Happens on DSL and multiple other media including USB keys (!)
- related to motherboard BIOS: updating it did not help
What I noticed was another pattern:
- known problematic video card (nVidia 8800 GTX being the most problematic of all the cards I tested.
- some memory DIMMs of very known brand that would exibit a failure exclusively while playing EvE.
- the top troublesome were ASUS video cards + motherboards combo set on auto-tuning / auto-overclock.
- the problem rises visibly (despite using from 4 to 8GB RAM on board) by going from XP to Vista (that piece of garbage might as well stress the hardware just by itself).
Replacing the video card with another and less "extreme tuning" nVidia fixed 90% of the problems, despite just reinstalling the same version of drivers on all of the computers.
Anyway, another constant was that only and exclusively EvE was affected by those issues and only EvE ever caused overheating issues despite being set to interval one+.
Another 2 computers using exclusively ATI video cards never shown the issue.
-
Auditing & consulting
When looking for investors, please read
http://tinyurl.com/n5ys4h + http://tinyurl.com/lrg4oz
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Sai Nunnie
Amarr
Midnight Elites
|
Posted - 2010.05.09 08:34:00 -
[89]
Can someone please explain how to shut off Aero for the computer challenged, and My client just randomly restarts to log in with out warning.
Logged in yesterday hit connect and crashed rightaway to log screen, then got in played for about 30 mins and blinked back to log in screen, very annoying to say the least.
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Aloriate
Amarr
Big Buck Bunny Interstellar Solo Society
|
Posted - 2010.05.11 14:22:00 -
[90]
Originally by: Vaerah Vahrokha
Edited by: Vaerah Vahrokha on 07/05/2010 22:50:49
I had this problem on multiple computers.
What was not:
- related to a certain EvE version. Had it from Apochrypha onwards.
- related to video drivers. Always updated to the latest version, did nothing to fix the issue.
- related to network driver: updated them, did not fix.
- related to DirectX: tried various sub-versions of 9+
- related to 32/64 bit. Problem detected on XP SP3 32 bit, Vista 32 bit, Win 7 64 bit.
- related to net latency. Happens on DSL and multiple other media including USB keys (!)
- related to motherboard BIOS: updating it did not help
What I noticed was another pattern:
- known problematic video card (nVidia 8800 GTX being the most problematic of all the cards I tested.
- some memory DIMMs of very known brand that would exibit a failure exclusively while playing EvE.
- the top troublesome were ASUS video cards + motherboards combo set on auto-tuning / auto-overclock.
- the problem rises visibly (despite using from 4 to 8GB RAM on board) by going from XP to Vista (that piece of garbage might as well stress the hardware just by itself).
Replacing the video card with another and less "extreme tuning" nVidia fixed 90% of the problems, despite just reinstalling the same version of drivers on all of the computers.
Anyway, another constant was that only and exclusively EvE was affected by those issues and only EvE ever caused overheating issues despite being set to interval one+.
Another 2 computers using exclusively ATI video cards never shown the issue.
Well let me throw a kink in the mix. I'm running a Dell laptop with Intel graphics running Window 7 Home Premium 32 bit. Same issues. Tried all of the things mentioned above. Reinstalled DirectX, Updated sound and graphic drivers and turned of the Aero settings. No luck. Back to square one.
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Misunderstood Genius
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Posted - 2010.05.11 18:51:00 -
[91]
Edited by: Misunderstood Genius on 11/05/2010 18:54:24
Also check in BIOS under Graphic Card settings:
ASPM - Active State Power Management
Should be turned off.
Turning it on on my Alienware m17x will cause a freeze when running EVE for a while.
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Aloriate
Amarr
Big Buck Bunny Interstellar Solo Society
|
Posted - 2010.05.11 19:01:00 -
[92]
Originally by: Misunderstood Genius
Edited by: Misunderstood Genius on 11/05/2010 18:54:24
Also check in BIOS under Graphic Card settings:
ASPM - Active State Power Management
Should be turned off.
Turning it on on my Alienware m17x will cause a freeze when running EVE for a while.
Thanks, I'll try that tonight.
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schwar2ss
Caldari
|
Posted - 2010.05.15 06:45:00 -
[93]
Hi there,
I'm experiencing random freezes on my desktop for some time now, had my gfx sent back to MSI. Changed my MoBo & HDD configuration and RAM. Switched to Win7. No Luck.
Current configuration:
CPU: Intel QX9650
RAM: 8GB Corsair Dominator PC2-1066
MoBo: Asus Rampage Formula
HDD: 2x 500GB SpinPoint F3 (Raid 0)
GFX: Geforce 9800GX2
OS: Win7 x64 Prof
CCP Vertex:
Logserver doesn't help at all, it logs but when it freezes I'm not able to safe the workspace so no info from here. How do I get the LogServer to auto-safe the logs?
From my observation I'd say it's my gfx card. Although it's running fine with other games. I tried my an 8900 GTX and wasn't experiencing any freezes.
On a sidenote: My notebook, running Win7 x64 with a mobile 8400 chipset is not having any issues. Apart from the poor performance due to mobile gfx chipset ofc 
Will this issue be adressed with Tyrannis?
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Yann Xonogoth
Gallente
The Scope
|
Posted - 2010.05.18 20:20:00 -
[94]
Having the same black screen, heavy access to hard drive, and then crash 75% of the time, after 20 to 60 min game time.
Running EVE on WinXP Home 32 with a GeForce 9800GT card
- Yann Xonogoth |
JamieH3L239
|
Posted - 2010.05.21 03:10:00 -
[95]
It sounds to me to be something similar to what I and many other Dell Inspiron 1525 users experianced when dominion first launched, and what I am still to this day experiancing. Unfortunately a fix has yet to be sent to me. My petition/ bug reports have been closed with no workarounds found as of yet. I wonder if the 3 or 4 crashdumps/logserver files that I have sent via past petition would be of use to you?? The petition was originally created on 1/22/10 titled "Game Crashes" and was under the care of GM Retrofire and GM Xamother - the 3 crashdumps/ logserver files as well as my DXdiags should all be in your archives at this point, however if you would like I can send them again. I can send you new ones as this problem occures daily as well.
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Rhedea
Gorthaur Legion
|
Posted - 2010.05.21 08:53:00 -
[96]
just bought a new tower from my computer guy in town.
i7 860 CPU
ASUS P7 P55LX Mainboard
12 GB DDR3
HD5870 Radeon
1000 Watt Thermaltake
Window 7 Pro 64Bit
Hard Crash, black screen and restart, every time I jump (change enviroment)
This is a new computer all drivers are new, I rechecked.
I bought this computer to play EVE WOW it sure looks nice and plays smooth like glass.
I hope its not a hardware issue this tower cost me an arm and a leg.
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James Razor
Amarr
The Executives
IT Alliance
|
Posted - 2010.05.28 15:31:00 -
[97]
Edited by: James Razor on 28/05/2010 15:33:59
This is NOT an hardware Issue. Its Eve.
I have a:
AMD Phenom II X4 965 BE (4x 3,4 GHz)
Asus M3N-HT Deluxe / HDMI
4 GB Corsair DDR2-800 (want to upgrade those next)
2x Nvidia Geforce 9800 GTX+ running in SLI.
OS: Win XP SP3
As my Geforce Cards are from Gainward i use the expert tool to monitor my GPU Temp and did put the Fans on 100%. Temp Monitor shoes them at 48¦C, CPU at 43, MB at 51. So this is not a heat issue either.
I got random crashes or even my pc shuts down.
Crashes means Screen goes black, CPU Fans go to 100% and nothing works anymore until i reset.
I dont that many problems with SLI disabled, but as these cards where expensive i intend to use them. And the FPS rate profits a lot from SLI Mode.
I also did Burn In Tests (Sisoft Sandra), did run mutliple times benchmarks (3dmark)one after the other. I had no problems with X3, Fear II, DoW II, C%C 3 or any other game but Eve. So it has to be Eve.
And i've also checked my HDDs and Memory. All had no effect and my hardware passed every test.
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|
CCP Vertex
|
Posted - 2010.06.03 10:03:00 -
[98]
I have been a bit preoccupied with the expansion these last few weeks, however we have still been spending time on this issue. The information we have had so far isnÆt consistent with a different issue being the cause each time. Please make sure that your GPU drivers are up to date to rule that out as a cause.
We have had a few people who have had their problems resolved by a driver update, a few who say they had a faulty GPU and a replacement fixed it. We are still looking into this and the only way we are going to make reason ground is by people that are still affected speaking up and creating bug reports.
We specifically need crashdumps, you can enable this on your client by adding /minidump onto the end of your EVE shortcut in the target field, this will tell the client to create a minidump of the crash and logserver will tell you where it is located.
When you file a bug report we need specific information not just descriptions of what is happening. Please read the info in the following link to get an idea of the detail/info required: http://www.eve-bh.net/howtobr.php
Important info needed:
Your specific reproduction steps
EVE minidumps from crashes
dxdiag to show hardware/driver info
logserver report to show any errors/exceptions that might be occurring
The title of the bug report should also contain "For CCP Vertexö, once you have submitted the bug report PLEASE reply to this thread with the bug report ID as I will be checking this thread a few times a week.
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Theqwert125
Sankkasen Mining Conglomerate
|
Posted - 2010.06.03 18:33:00 -
[99]
I'm getting a similar problem only when opening the galaxy map (Solar system map works fine).
The game freezes on a single frame, sound keeps playing and my keyboard is completely disabled (hitting capslock/scrollock/numlock stops toggling the indicator lights, and I cant alt+tab/cad). The graphics card seems to get fairly hot and the fan starts getting louder. The only way out is to reboot.
Since I cant save a logserver file because of the freeze, I'll see if it spits out a mdump later tonight.
i5 quad core @ 3.8 (rock solid running folding@home for several months straight)
HD5870 at stock settings
4 gigs of ddr3
Realtek Onboard sound
Windows 7 Home Premium x64 bit.
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Bl00dyAngel
Caldari
The X-Trading Company
RAZOR Alliance
|
Posted - 2010.06.04 00:45:00 -
[100]
So i switch to a ATI VGAcard and now every thing runs fine.
bevore i had a Gefore 9600GT.
Now i have a ATI Radeon HD5700. And all freezes, hang ups are gone.
I switch nothing else on my computer
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Nonabelian Gauge
|
Posted - 2010.06.04 14:15:00 -
[101]
I had previously filed a bug report. It sounds like I'm having the same issue. My bug # is 94635. I have all the requested files attached. I have the latest drivers. Bug persisted across Tyrannis upgrades.
Whenever I play with any overlay "tab", e.g. chat, market window, skill queue, etc, Eve freezes & crashes
|
Demeck
|
Posted - 2010.06.06 10:34:00 -
[102]
Edited by: Demeck on 06/06/2010 10:36:14
ok here is my post in another thread.
Yep same issues here, happened last night in the middle of a lvl 5. cost me both ships at 800mill.
some bckgrd(bear with me) forgive me if i waffle
ive had this problem for i would say the last yr or so. I have also had 3 different computers all with the same issues.
ive reinstalled windows and eve (nothing else)to chk for conflicts or something i just couldnt see.
ive chked memory,hardrives,stress tested cards on all 3 computers ,ive tried logging the culprit with the bootstrap but doesnt seem to help alot cause after all it requires hard reset (not with foot this time though).
basically issue has remained with me over 3 completly different computers , i have bought new parts and basically changed the whole computer 3 times so its not hardware,
i also play aoc among other games and dont have this issue. it appears to be totally eve related. ccp have been no help what so ever even after countless petitions regarding this matter.
mainly this seems to happen when i warp to station 4 in jita or undock from there, or running lvl 5 missions.
everythings fine then sound begins skipping, monitor goes black and then into standby as it has no signal(suggests gfx) cold reset required.
now yesterday i sat on sisi with 2 accounts running in a lvl 5 mission, i had the graphics on fairly high settings and zoomed the camera in to both accounts,so ships took up whole screen to maximize all turret and missle explosions., gfx card was running pretty hot at 96 - 101oc, but cards are designed to run at these speeds apparently. and it ran for about an hr at this temp fine.
so then i started playing with settings. removing bloom reducing texture deatils and so on, everything was doing fine till i changed the shadow quality. as soon as i did this the monitor switched off into standby, last sound began skipping and i had to cold reset the computer.
so my question is, is there any chance that this memory leak which cause the game to freeze for a few secs every now and now could interfere with the way the graphics are being displyed, as in shadows not rendering properly for them seconds the game is frozen, and when it unfreezes the gfx card tries its best to render everything on screen to catch up but causes it to crash under the load?
im not computer tech but ive been pc owner for 10yrs and every problem i have had during these yrs i have solved myself so i know a little about them..not much but a little:D
temperature spikes on the graphic card happen when game freezes and unfreezes aswell ive noticed..
just a thought
log file not really an option as its always cold reset..also i do have atleast 1 account drop on a regular basis , just random as to which one it will be.
|
Alabugin
|
Posted - 2010.06.07 11:24:00 -
[103]
Here is my story:
USING ATI GFX (Visiontek 4890 OC)
Playing EVE was unplayable for me. Anything would cause it to crash and need a hard reboot. Running missions was absolutely impossible. It would happen usually when double clicking something. At first everything would freeze but cursor,then CPU would go BLACK.
I tried reinstalling drivers, messing with settings, running in safemode, running in compatibility, deleting cache, all to no avail.
Then I bit the bullet and reformatted system. THE ONLY DRIVERS i installed after HD format was ethernet (needed to) and latest ATI driver and CCC. (9.5 i think)
I went into CCC and turned off AI.
EVE now runs flawlessly.
I think that if you have ever installed more then 1 overlapping driver[driver for same device] on vista it freaks out the driver codes. After my reformat and careful driver install (literally let windows do most of it) everything is perfect.
Oh yeah, I also updated windows completely before installing ANYTHING.
Hope this helps someone
-ALABUGIN
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MsHottyHotPants
|
Posted - 2010.06.10 02:55:00 -
[104]
Bug 96209 posted. Myself and other members crash at the exact same time, so it is linked to some in-game event.
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S'Way
|
Posted - 2010.06.10 06:31:00 -
[105]
Adding another voice to the "has to be eve related" chorus here.
Since the last update with the inactivity timer added to the game, the socket closed bug has mysteriously disappeared for me, yet now I get random lock-ups needing a hard reboot of the PC.
Have tried different pc's, different video cards, updating drivers, different memory etc and still the same. The machines tested were running well within safe temperatures with good cooling - one only had windows and eve installed.
The annoying part is the crashes are totally random, although there is a tendancy to crash more when using drones.
Every other game, including other mmo's (so it's not a net connection issue) and much more demanding apps run fine on the machines tested - only eve causes a complete pc lock-up.
Please fix your game CCP. 
I will try to send a bug report with a crashdump when I can to help find the issue. |
Nonabelian Gauge
|
Posted - 2010.06.10 14:54:00 -
[106]
what I find frustrating about all of this is that no one from CCP has told me what my issue is. I've had a bug assigned to a "known defect" in the system for months now and still I have yet to find out what the actual problem is, or how I can solve it. I added messages to my bug log asking for help, but no one responds. Right now, this game is unplayable on my own computer. I have to use my wife's system to play it(which isn't always an option).
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|
CCP Vertex
|
Posted - 2010.06.10 16:37:00 -
[107]
Edited by: CCP Vertex on 10/06/2010 16:45:30
Originally by: MsHottyHotPants
Bug 96209 posted. Myself and other members crash at the exact same time, so it is linked to some in-game event.
We have been looking at your crashdumps and see that you have xfire installed, can you tell me if the friends that crash at the same time as you also use xfire?
http://support.eveonline.com/Pages/KB/Article.aspx?id=133
Thanks
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Ima Goner
Gallente
Independent Traders and Builders
MPA
|
Posted - 2010.06.10 19:46:00 -
[108]
My problem is random freezing. Since this requires a hard reboot there is no log files to look at. I been running same system since Feb. '09 without this problem untill recently. It usually takes a while, hours into a session. It has only happened in space 2 or 3 times and every other time in a station. I have an open petition about a monitor resolution problem under this name with a dxdiag submitted if you can use it.
My tech level is not high but it is not low either. Sounds like it has to be either a mem leak or graphical problem. I've tried every troubleshooting step I know including roll back drivers, sound off, jukebox off (never on anyway) and more. Never had a prob. till recent.
I know you want cold hard data but with a freeze I don't know what else to do.
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Theqwert125
Sankkasen Mining Conglomerate
|
Posted - 2010.06.10 20:08:00 -
[109]
Interesting, I DO have xfire installed. Oddly though as soon as I put the crashdump flag on inside the launch options for eve inside xfire, the crashes/freezing stopped entierly.
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Raeben
|
Posted - 2010.06.25 17:31:00 -
[110]
Originally by: Jena Scout
Originally by: Alegis D'Leqarna
Ive got a similiar problem the last weeks.
Sometimes the game just stops "working".
I dont get Blue-/Black- or whatever-Screen. It just freezes, but my PC is still running normally at the background.
Music or Movies im watching while playing are still running etc. but i cant switch to desktop....
It sucks if i have to reboot my whole PC just because the Client doesnt let me switch to the desktop (cant even use taskmanager at those moments).
Really annoying...
I also have this problem.
Windows 7
Core i7 920
6GB RAM (1600?)
Evga Nvidia GTX 275
I run through STEAM.
Also causes loss of ships :(
|
Neo Gabriel
Gallente
Percussive Diplomacy
|
Posted - 2010.06.26 09:56:00 -
[111]
I also randomly freeze, the computer still running normally, but can't do anything about it. Its almost as if there was a memory leak and the computer got stuck when I issued a command on the eve client, like switching chat windows, and you can hear the audible rev up of the processor and cooler fans, but it just stays like that, always have to manually reboot.
Vista 64-bit
Geforce 9800 GT
Intel i7 920 2.67 Ghz
6GB RAM
The timing is absolutely random. Sometimes I play for weeks without a crash, and then it just happens. Always when I am playing EVE.
This has been happening for as long as I had this machine, more than 1 year. Just recently I got fed up with it and decided to see if anyone else was having the problem and found this thread.
Similarities we have: Using 64 bit vista, multi-core processors and nvidia cards.
I also experience random cpu load spikes and fps issues when playing even when I am doing nothing but staring at my ship in station, having no other application running in the background. There is a repeatable load however when you switch chat windows with many users, in my case, militia and local (they use the same window).
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Raeben
|
Posted - 2010.07.02 02:49:00 -
[112]
Edited by: Raeben on 02/07/2010 02:49:42
Originally by: Raeben
Originally by: Jena Scout
Originally by: Alegis D'Leqarna
Ive got a similiar problem the last weeks.
Sometimes the game just stops "working".
I dont get Blue-/Black- or whatever-Screen. It just freezes, but my PC is still running normally at the background.
Music or Movies im watching while playing are still running etc. but i cant switch to desktop....
It sucks if i have to reboot my whole PC just because the Client doesnt let me switch to the desktop (cant even use taskmanager at those moments).
Really annoying...
I also have this problem.
Windows 7 64-bit
Core i7 920
6GB RAM (1600?)
Evga Nvidia GTX 275
I run through STEAM.
Also causes loss of ships :(
My Windows 7 actually tells me that my graphics driver has stopped responding.
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JayMiie
|
Posted - 2010.07.02 08:34:00 -
[113]
Edited by: JayMiie on 02/07/2010 08:34:58
**** ISSUE FIXED ****
I had a major issue where eve would freeze and crash to desktop multiple times everytime i did anything at all.
Crashed when in a mission. Crashed in stations. Crashed at startup. I read alot on the forums and tried everything from disabling sound to turning off windows aero. I had a GEforce 220 GT and nothing helped.
I had the latest drivers turned down all settings changed the fan speed etc. Nothing helped.
However I have now fixed the issue. (wahoo)
What did I do you may ask......
Well unfortunatly I scrapped the old Graphics card and bought an ATI Radeon HD 5670.
Guess what it fixed everything and now no more crashes.
So if you have a geforce low end card you might find swapping to one which is at least middle of the road should help you.
I thought I would drop a line into the posts to advise how I fixed my issue. |
CannibalCorpseZor
Caldari
Interstellar Brotherhood of Gravediggers
The 0rphanage
|
Posted - 2010.07.04 03:32:00 -
[114]
i have had these random crashes and freezes on 3 different rigs. Most recently on a Dell Studio XPS 7100 with a Radeon 5450. Sound disabled, graphixs on ******. A shame since this machine is a beast with 6 cores! I have random client crashes when i am multiboxing. This has CCP incompetence written all over it. Your game has serious memory leak issues and YOU need to fix it. What good is your content if your client crashes all the foooking time. Fix it!
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Robert Farrish
|
Posted - 2010.07.04 09:23:00 -
[115]
I'm having same problems since Tyrannis.
While docked everything works ok from low to high settings. I can stay docked many hours and no crashes at all. As soon as I undock problems begin. Sometimes everything work like hour ok. Sometimes it crashes 10 times in 10 minutes. I always crash to desktop. Crash is so much faster than normal quit, that I can even log in before I emergency warp off sometimes.
Ive tried many setting combinations (low, medium, high) on textures/detail etc without any luck. I've also tried several drivers that have worked great in the past. Also tried reintalling game but no help from that either.
Most of the time event log has this one "_trinity.dll" file.
Log Name: Application
Source: Application Error
Date: 4.7.2010 11:31:13
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
Description:
Faulting application name: ExeFile.exe, version: 6.30.2.28293, time stamp: 0x4c0ffff1
Faulting module name: _trinity.dll, version: 6.30.2.23141, time stamp: 0x4bf6e9d2
Exception code: 0xc0000005
Fault offset: 0x00402624
Faulting process id: 0xc74
I'm going to run log server later today and try to get more detailed report to ccp. Before expansion I used to have like 1 crash in a month. And even that was usually caused by my connection timing out. I'm pretty sure the game is reason for these problems. My system is totally stable and everything else work without any problems.
OS: Win7 x64
GFX: ATI HD5850
Memory: 4GB
CPU: Intel E8400 core2 Duo
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CannibalCorpseZor
Caldari
Interstellar Brotherhood of Gravediggers
The 0rphanage
|
Posted - 2010.07.05 01:49:00 -
[116]
Edited by: CannibalCorpseZor on 05/07/2010 01:50:06
This is exactly what is happening to my client to the letter! Jesus, CCP, can you do something now! Many people are having this problem and you are still too busy adding questionable content rather than fixing this vital technical issue. Your memory leak issue is making it impossible to playy the game, which we love and admire. Fix this! Fix it now! Originally by: Robert Farrish
Edited by: Robert Farrish on 04/07/2010 11:05:33
Edited by: Robert Farrish on 04/07/2010 11:04:43
Edited by: Robert Farrish on 04/07/2010 11:04:25
I'm having same problems since Tyrannis.
While docked everything works ok from low to high settings. I can stay docked many hours and no crashes at all. As soon as I undock problems begin. Sometimes everything work like hour ok. Sometimes it crashes 10 times in 10 minutes. I always crash to desktop. Crash is so much faster than normal quit, that I can even log in before I emergency warp off sometimes.
Ive tried many setting combinations (low, medium, high) on textures/detail etc without any luck. I've also tried several drivers that have worked great in the past. Also tried reintalling game but no help from that either.
Most of the time event log has this one "_trinity.dll" file.
Log Name: Application
Source: Application Error
Date: 4.7.2010 11:31:13
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
Description:
Faulting application name: ExeFile.exe, version: 6.30.2.28293, time stamp: 0x4c0ffff1
Faulting module name: _trinity.dll, version: 6.30.2.23141, time stamp: 0x4bf6e9d2
Exception code: 0xc0000005
Fault offset: 0x00402624
Faulting process id: 0xc74
I'm going to run log server later today and try to get more detailed report to ccp. Before expansion I used to have like 1 crash in a month. And even that was usually caused by my connection timing out. I'm pretty sure the game is reason for these problems. My system is totally stable and everything else work without any problems.
OS: Win7 x64
GFX: ATI HD5850
Memory: 4GB
CPU: Intel E8400 core2 Duo
EDIT: Thank you for your bug report. Your report ID is 97984. Logserver dump attached on it
|
JayMiie
|
Posted - 2010.07.05 11:19:00 -
[117]
Edited by: JayMiie on 05/07/2010 11:20:47
Hi,
I posted above my issue was fixed but it isnt.
I have ;looked at this in some depth.
The change of my graphics card has helped a bit.
However it still crashes.
It only usually crashes in missions.
The FPS doesnt drop but the sound starts to stutter.
The hard page faults go through the roof before it crashes.
Processor usage is stable.
Windows Reliability shows the app crashing but doesnt give me more of an idea why.
Some texturs in game show weird such as the Gallente destroyer. (mainly crash when this is about)
Monitor in gave show texures causing isues. (possibly with the destroyer)
Python is compleatly stable (memory usage)
When I delete my cache it helps for a while.
Jukebox on or off (and all sound) doesnt help still crashing.
Tried all the advice on the forums re Graphics card 3D settings and windows aero.
I am quickely running out of troubleshooting steps.
Only things I think it could be.....
1) Bad programing (but doesnt crash on my mates machine)
2) Poor hardware in my machine (chip / Motherboard / ram / HDD) everything elase has been replaced.
3) driver issue with my soundmax audio card (updated but still the same)
I am leaning towards point 2 but as the game has been patched on patch (developed over time) you might find incompatibilities with certain devices or hardware drivers etc.
I now can play for hours without a crash or have 3-4 crashes one after another.
Its getting annoying. I seem to remeber I quit EvE before due to the same issue about a year and a half ago.
People are asking me to change my ship name to CrashAlot
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ObviousTroll Alt
Gallente
Hulkageddon Orphanage
|
Posted - 2010.07.06 09:00:00 -
[118]
Different issue maybe, or related issue. Not sure. But I have been experiencing game crashes (client completely dumps and shuts down, does not auto-reboot) when cloaked and a ship that isn't cloaked warps onto grid. This happens more often near beacons such as Faction warfare site beacons or dead space beacons. It happens more frequently with larger ships (BC and up) than smaller ships, and more frequently with caldari ships, than others.
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer: God
System Model: System Product Name: Dog
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+, MMX, 3DNow (2 CPUs), ~2.6GHz
Memory: 3070MB RAM
Page File: 1025MB used, 3930MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_C9543842&REV_A1
Display Memory: 512.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9745 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/3/2010 22:55:32, 6432128 bytes
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Gavin Neltharek
Debitum Naturae
BricK sQuAD.
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Posted - 2010.07.07 04:54:00 -
[119]
Having the same issue. Updating my drivers made no difference and in fact has added a new level of problems to the issue. I now also receive system crashes with my system telling me that the NV4_Display driver has stopped working. Requires a full system restart to fix.
Error messages are as follows:
Error Signature:
BCCode : ea BCP1 : 87A12C50 BCP2 : 899284E8 BCP3 : 899F71A8
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1
BCCode : ea BCP1 : 87CCE020 BCP2 : 88823638 BCP3 : 8994B388
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1
has happened twice already and I'm not even bothering to continue with the issue. Loading the game offers me 5 seconds of peace before problems crop up. Cannot even get a petition in for the problem.
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Carebears aren't people, they're giant flying piniatas.
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Robert Farrish
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Posted - 2010.07.07 14:38:00 -
[120]
I managed to fix my problems by reintalling the game to 2nd hdd. I also deleted all settings/cache/etc files manually before reinstall (maybe they were corrupted?). Anyways the hdd I had eve installed had no errors/clusters broken or anything according to diskcheck utility and everything else installed to it still works fine. So no idea why it didn't work on the other hdd but works fine with 2nd hdd. Nothing else was changed, no driver updates or anything. I didn't even reboot windows between uninstall/install and works like a charm now :))
Anyways I'm happy now. 50 crashes a day was bit too much... So if you have secondary antique hdds lying around its worth a shot. Also recommend u to delete all settings etc from c:/users../.. if nothing else works. It sucks to reposition all windows, redo overviews (import/export works only partially), get invited to all dozen chat channels you normally are, make shortcuts again etc but its still worth a shot. Just make backup first and if it doesnt help just copy settings back.
I wish I had better answer but I really don't even know why my problems were solved. Broken hdd would explain it but there seems to be nothing wrong with it afterall..
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Tagmatar
Minmatar
AdAstra.
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Posted - 2010.07.14 07:46:00 -
[121]
Still no solution?
I have the same problem:
Os XP end Nvidia Geforce 8600, probably out of date for eve now? but it's work like fire until tyrannis expension
I fix the probleme for 2 day by installing the 197 pilots of nvidia, intall EVE in a externe hard drive end by playing in safe mode. No freeze for 2 days ... end yesterday that freeze again, why? i totaly don't now i'm out of solution.
I hope CCP will find a solution before i change my PC. The question is what Tyrannis bring new for make out our PC config ...
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Leumas Kharzim
Amarr
Intaki Armaments
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Posted - 2010.07.16 19:13:00 -
[122]
Having similar issues.
Bug report 98230
About a week ago, the client froze soon after loading the station environment after logging in. It usually was immediately after a chat or inventory window or the mail client tried to load or refresh. The freeze happened every time.
I updated every related driver I could find.
I tried clearing the cache, which actually made the problem worse. Now it freezes during the client load process right before the character selection screen.
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Terra Mikael
Private Nuisance
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Posted - 2010.08.28 20:14:00 -
[123]
Please say you're still looking into this CCP.
I had this happen to me for the past couple years. 30 minutes ago it cost me my ship. I was hunting that war target, i scanned him out, caught him on a gate, then everything froze. I was able to turn on my guns, point, web and scam, but it froze before i could turn on my damn reps.
Obvious petition, but hey.
I've had both Nvidia and ATI cards, both pretty high end, so I really don't know what the deal is.
When it happens to me, the entire window hangs, and it drags the whole system down. mouse goes hour-glassy, and mouse movement becomes impaired too. It's feels a lot like bottle necking, because sometimes it will actually pull through after 30 seconds to a minute of freezing. Well i know it's not the card, but i do run multiple clients.
Who knows. Has anyone gotten a reimbursement for something like his?
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Proof that Daniel Jackson is a ret@rded furry |
Poenike
Gallente
Shinsengumi LLC
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Posted - 2010.08.30 19:33:00 -
[124]
Ticket number 2127146. Experiencing the same issues that everyone else is. Blackscreen withing 3-15mins of playing (usually on the short side), then full computer lockup where I have to hard restart.
AMD 64bit FX-62 dual core 2.8ghz
Geforce 8800gts 640mb NOT Oc'd
2 gigs of ram
Windows 7 64bit
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BaliAgha
Sky Guard Mercenaries
Combined Planetary Union
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Posted - 2010.09.01 13:54:00 -
[125]
Just recently started getting random freezes for 15-30 secs. One time I was beginning to type in chat, another time when I opened EvE Browser and typed in google.com, another time when someone started talking in Vent.
[SKYGM] Sky Guard Mercenaries |
Miep Miep
Ev0ke
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Posted - 2010.09.02 19:12:00 -
[126]
Getting freezes since todays update, first as i warped to a pos, next time as i tried to jump. complete system frozen-> bluescreen.
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ArmOf Gideon
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Posted - 2010.09.08 11:40:00 -
[127]
this is definately an eve issue and not hardware related in most cases. there may be a few isolated cases of faulty/overclocked/burnt hardware, but for the most part, this is entirely CCP's problem.
not like this is the only bug in the game. i have a list of 67 bugs currently that I am compiling. CCP will receive the list in due time, but i'm still finding more.
simply put, i'm guessing it's most likely something to do with python/directx. directx is only really made to be done using c++. which they are using from what i hear, just not sure to what extent the c++ handles all the directx code. directx is no easy subject as well. but still, that's no excuse. and python just sucks, it's for script-kiddies, slow as hell to boot.
and this to finish: If you add more features, all you will do is introduce more bugs. and they say 'the data shows us that new features sell better than a polished game experience' or something to that effect. seriously.... that's a poor attitude. and this whole python thing seems like just a CCP pet project, not an actual product they are developing for your enjoyment, but for their own.
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Cyrus Doul
Infinite Covenant
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Posted - 2010.09.08 17:21:00 -
[128]
I have issues that are somewhat like this when ever my clients are in space and near a moon. Its like video processing gets ****d all of the sudden. Only happens if there are two clients and only on specific moon / planets. (lava is especially bad.) ill try and run logserver and take pictures tonight after making sure my drivers are up to date. Is CCC 10.8 still a bad idea to go to?
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Cuchulain Spartan
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Posted - 2010.09.08 19:57:00 -
[129]
Originally by: Cyrus Doul
I have issues that are somewhat like this when ever my clients are in space and near a moon. Its like video processing gets ****d all of the sudden. Only happens if there are two clients and only on specific moon / planets. (lava is especially bad.) ill try and run logserver and take pictures tonight after making sure my drivers are up to date. Is CCC 10.8 still a bad idea to go to?
Dont forget to set up for minidumps aswell. I sent in several bug reports all with logserver for random client crashes and was told that they were no good without the minidumps. See the CCP thread below, you need to edit your client shortcut
http://www.eveonline.com/ingameboard.asp?a=topic&threadID=585921 |
Aldera Discordus
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Posted - 2010.09.09 01:37:00 -
[130]
I too am having issues with my EVE clients freezing/crashing. I do run 4-5 clients at once but didn't have too many problems b4 the last supposed patch (if you can even call it that). Anyway I've got a decent system and should be able to handle this game without problems. I've even turned down the graphic settings. I'm getting tired of these issues that always show up after your patches CCP. This is impeding on my game play which I pay a bit of money for. If this keeps up for too much longer, I'm gonna have to go play something else until you get your act together. Here is an example of one of my event viewer logs:
Faulting application ExeFile.exe, version 6.30.2.41893, time stamp 0x4c60241f, faulting module _trinity.dll, version 6.30.2.41893, time stamp 0x4c602257, exception code 0xc0000005, fault offset 0x00430db4, process id 0x868, application start time 0x01cb4fadc081ab7c.
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chotaire
Caldari
The Rising Stars
-Mostly Harmless-
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Posted - 2010.11.12 17:35:00 -
[131]
I am too having problems with multiple clients recently. While I have always been playing with atleast 3 clients at the same time (windowed mode), I've only recently discovered (after half a year of a break) that the clients (usually all of them) constantly freeze for like 5-30 seconds. It usually happens when warping somewhere, but it can happen randomly anytime, even when all chars are docked in station (with no station environment). Screens turn black and become entirely unresponsive, sometimes even the whole desktop flickers or turns black, in very rare cases one of the clients even crashes. This is definitely not hardware-related (no other 3D applications show any problems whatsoever on my 8800GTX) and I have never had similar issues on EVE until the Tyrannis expansion.
I also hope that CCP is seriously looking into it. If a lot of people cannot run multiple clients anymore (it doesn't happen when running a single client), then it's their loss of money sooner or later. This is not OS, driver or hardware related, my system is in perfect and uptodate shape.
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