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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
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CCP Loxy
C C P C C P Alliance
136

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Posted - 2012.07.14 23:31:00 -
[1] - Quote
Hi everyone.
The EVE TV team would like to pass on our apologies for the issues viewers encountered while watching today's stream of the Alliance Tournament. We had several drops in the stream that resulted in a restart of the feed which combined with the built in delay ruined the enjoyment of several matches. We also had audio sync issues throughout the day.
The team here has investigated these issues and we've now made several changes that we believe will solve these problems. We also have several action points ready to be used if we encounter similar problems tomorrow.
I'd also like to add that we have no reason to believe that any of the issues were caused by Own3d.tv and they have been very supportive in helping us identify issues in the setup on our end.
We hope you'll tune in tomorrow to enjoy day 6 of the tournament.
- CCP Loxy on behalf of the EVE TV team Video Producer & Director of EVE TV |
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Tony Two Bullet
Monocle Madness The Mockers AO
114
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Posted - 2012.07.14 23:53:00 -
[2] - Quote

It happens! Good job trying to keep up and thanks for the replay at the end of the night! CEO-á Monocle Madness ~ Mega-Insane Lotteries for the Mentally Unstable http://www.monoclemadness.com |

Stags Leap
EVE University Ivy League
3
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Posted - 2012.07.14 23:57:00 -
[3] - Quote
You work your *** off for these tournaments, Loxy. We appreciate what you do.
And thanks for keeping us posted on this.
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Skogen Gump
Jericho Fraction The Star Fraction
50
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Posted - 2012.07.15 00:12:00 -
[4] - Quote
Thank you for both your efforts and your honesty, Loxy - we really do appreciate everything you've done for us!
Here's to having a better day tomorrow and for the rest of the tournament! |

MissBolyai
Sniggerdly Pandemic Legion
17
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Posted - 2012.07.15 00:56:00 -
[5] - Quote
No worries, we enjoyed it. |

Fridder VonRidder
Red Federation RvB - RED Federation
0
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Posted - 2012.07.15 02:19:00 -
[6] - Quote
As annoying as it was, it is greatly appreciated that you have acknowledge the issue and are working on it. I love the transparency of EVE. |

Tyrrax Thorrk
Habitual Euthanasia Pandemic Legion
105
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Posted - 2012.07.15 05:32:00 -
[7] - Quote
Should still use twitch next year |

Jaceq Ooz
Eagle Nebula Industries
0
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Posted - 2012.07.15 08:13:00 -
[8] - Quote
Did u set up some emergency source of broken matches we missed? I'm kinda interested in some of 'em... |

promixius
Vicious Trading Company
0
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Posted - 2012.07.15 08:51:00 -
[9] - Quote
It always amazes me how you CCP, says things like they are and don't wrap the problem in bad excuses. However sad it was that the stream broke a few times, it was still a joy to follow. Keep it up, as i've seen others write aswell you should switch to twitch next year.
Jaceq Ooz, you can find the whole show from last night at http://www.own3d.tv/CCPGames it's not broken into single fights i'm sure that will come on youtube later on, it does take a big effort to edit all that :)
Keep up the good work CCP! |

Thecla Elarik
Blue Republic RvB - BLUE Republic
6
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Posted - 2012.07.15 10:24:00 -
[10] - Quote
Hai Loxy,
In addition to the drops and the audio desync there was also a 50hz hum in the left audio channel. Did you notice this as well? |
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CCP Loxy
C C P C C P Alliance
145

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Posted - 2012.07.15 10:53:00 -
[11] - Quote
Thecla Elarik wrote:Hai Loxy,
In addition to the drops and the audio desync there was also a 50hz hum in the left audio channel. Did you notice this as well?
I didn't but I'll look into that thanks. Video Producer & Director of EVE TV |
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Whitehound
325
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Posted - 2012.07.15 12:07:00 -
[12] - Quote
CCP Loxy wrote: .. and we've now made several changes that we believe will solve these problems. ... It is better to know than to believe... Maybe just a bad choice of words on your side, but if not then test it. You will then know if it works.
No more crappy expansions!-á-á Raise A Little Hell"20 percent of CCP staff fired." - CEO Hilmar-á-á No more crappy layoffs! |

Leeme Lone
Defined legends trust
53
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Posted - 2012.07.15 12:36:00 -
[13] - Quote
It worked great past years, why change a succes.
I honestly cant say i enjoyed it. |

Vjorn Angannon
Middleton and Mercer LLP Exotic Matter Coalition
34
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Posted - 2012.07.15 12:54:00 -
[14] - Quote
promixius wrote:It always amazes me how you CCP, says things like they are and don't wrap the problem in bad excuses. However sad it was that the stream broke a few times, it was still a joy to follow. Keep it up, as i've seen others write aswell you should switch to twitch next year. Jaceq Ooz, you can find the whole show from last night at http://www.own3d.tv/CCPGamesit's not broken into single fights i'm sure that will come on youtube later on, it does take a big effort to edit all that :) Keep up the good work CCP!
Actually, the last 4 and a half matches are missing 
|

Cooper Anderson Stewart
Get the Pod
3
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Posted - 2012.07.15 14:09:00 -
[15] - Quote
Second the twitch.tv over own3d. Twitch has an iOS app and hate them or not apple devices cannot watch the stream due to not running flash.
There may be a hack out there or something but cutting out millions of potential mobile users is bad.
Was ccp aware that you can't watch own3d on your iphone4s but you can watch twitch on a dedicated app before committing to own3d and why did you pick them over twitch.tv?
Just curious behind the thinking on that one... |

Aryth
GoonWaffe Goonswarm Federation
515
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Posted - 2012.07.15 14:17:00 -
[16] - Quote
Great to hear, the audio sync was driving me up the wall.
You guys feel good about the setup scaling to the 30k+ viewers the finals may draw? It was great the first 2 weekends, but it didn't seem to be many more people watching yesterday. Was just odd. |

Thecla Elarik
Blue Republic RvB - BLUE Republic
6
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Posted - 2012.07.15 14:52:00 -
[17] - Quote
Audio sync seems to be fixed
50hz hum is still there in left audio channel |

Trudge Amatin
Etoilles Mortant Ltd. Solyaris Chtonium
2
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Posted - 2012.07.15 15:01:00 -
[18] - Quote
Famous last words lol? |

Scatim Helicon
GoonWaffe Goonswarm Federation
595
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Posted - 2012.07.15 15:02:00 -
[19] - Quote
Off to a good start today, I see Titans were never meant to be "cost effective", its a huge ****.-á- CCP Oveur, 2006
~If you want a picture of the future of WiS, imagine a spaceship, stamping on an avatar's face. Forever. |

Vik Bower
Stormcrows
1
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Posted - 2012.07.15 15:05:00 -
[20] - Quote
Yeah, good work guys, clearly a great success! |
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Secluse
Agony Unleashed Agony Empire
3
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Posted - 2012.07.15 15:05:00 -
[21] - Quote
I can confirm that your stream is not fixed. |

Desmond Robinson
Sonoran Sun Legion Eternal Strife
0
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Posted - 2012.07.15 15:07:00 -
[22] - Quote
Secluse wrote:I can confirm that your stream is not fixed. +1 |

CW Itovuo
The Executioners Capital Punishment.
0
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Posted - 2012.07.15 15:09:00 -
[23] - Quote
CCP Loxy wrote:Hi everyone.
The team here has investigated these issues and we've now made several changes that we believe will solve these problems. We also have several action points ready to be used if we encounter similar problems tomorrow.
I'd also like to add that we have no reason to believe that any of the issues were caused by Own3d.tv and they have been very supportive in helping us identify issues in the setup on our end.
We hope you'll tune in tomorrow to enjoy day 6 of the tournament.
- CCP Loxy on behalf of the EVE TV team

Fail. |

Miss Relina
Caledonian Enterprises Blue Crossing Alliance
0
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Posted - 2012.07.15 15:31:00 -
[24] - Quote
I know its not CCP fail the stream fails over and over.. and i know CCP was most likely prmoiced perfection and given shame by own3Dtv..
Can we have a promise from you great guys and girls at CCP that own3Dtv will not be used again ever?
|

Desmond Robinson
Sonoran Sun Legion Eternal Strife
0
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Posted - 2012.07.15 15:38:00 -
[25] - Quote
CW Itovuo wrote:CCP Loxy wrote:Hi everyone.
The team here has investigated these issues and we've now made several changes that we believe will solve these problems. We also have several action points ready to be used if we encounter similar problems tomorrow.
I'd also like to add that we have no reason to believe that any of the issues were caused by Own3d.tv and they have been very supportive in helping us identify issues in the setup on our end.
We hope you'll tune in tomorrow to enjoy day 6 of the tournament.
- CCP Loxy on behalf of the EVE TV team  Fail. ...and we miss the first match.. first one with 3 ..ok I'll fall for it ... first one with 3 "WIN"idcators in it!
Is it just me, or does the stream fail every time a Vindicator is about to make a kill? Every time Vindicators are on the field? Same issue as yesterday and the stream failed for the first time when a Vindicator was about to claim a kill... yesterday and today. Seems like someone doesn't want us to see Vindicators! {grin} |

Me ofcourse
There is no life in space
10
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Posted - 2012.07.15 15:47:00 -
[26] - Quote
could ccp, please explain why are they failing by outsourcing the stream to this fail host, who cant even keep a live stream up or have their audio sync'd (yesterday for the audio) instead of hosting it theirselves as they have been for the last alliance tournaments?
TLDR: own3D.tv sucks, ccp should host stream their selves, audio still sucks and WHY DID CCP DO THIS TO US |

Skogen Gump
Jericho Fraction The Star Fraction
51
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Posted - 2012.07.15 15:48:00 -
[27] - Quote
Hi,
Not only is the stream dieing again (it always seems to go at the same time and come back at the same time)
The sound levels are also a bit ropey and every so often it just comes through distorted. |

Alyssandra LaCroix
Ministry of War Amarr Empire
0
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Posted - 2012.07.15 15:48:00 -
[28] - Quote
The stream is not fixed, it has frozen at least 4 times since the AT X started broadcasting today. Get it fixed or postpone the tournament until it is. |

War Kitten
Panda McLegion
939
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Posted - 2012.07.15 15:48:00 -
[29] - Quote
It is still breaking - annoyingly right at the beginning of matches.
I'm going to stop watching live, it isn't worth wasting my day over anymore.
Thanks for trying. Here's your sign... |

Trudge Amatin
Etoilles Mortant Ltd. Solyaris Chtonium
2
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Posted - 2012.07.15 15:48:00 -
[30] - Quote
So 3 drops in the first 50 minutes. GG.
Looks like its youtube replays later on for all of todays action! |
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GeeShizzle MacCloud
146
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Posted - 2012.07.15 15:49:00 -
[31] - Quote
k am i gonna be the one to say that maybe your signal strength might be overloading your transmission possibly? |

Linda Shadowborn
Dark Steel Industries
182
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Posted - 2012.07.15 15:50:00 -
[32] - Quote
War Kitten wrote:It is still breaking - annoyingly right at the beginning of matches.
I'm going to stop watching live, it isn't worth wasting my day over anymore.
Thanks for trying.
it is starting to look that way, wonder if i can call my boss and come in to work anyway |

Cirillith
High Voltage Industries Ash Alliance
0
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Posted - 2012.07.15 15:52:00 -
[33] - Quote
Miss Relina wrote:I know its not CCP fail the stream fails over and over.. and i know CCP was most likely prmoiced perfection and given shame by own3Dtv..
Well - I think this is FAIL of CCP. Why? Because they chose some strange third party stream platform. As far as I remember last year stream - ATIX was fine - so why change it? This year we got own3d.tv - low res, unstable stream - THIS IS FAIL OF CCP. |

Zelda M'tana
Center for Advanced Studies Gallente Federation
0
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Posted - 2012.07.15 15:52:00 -
[34] - Quote
its worse than yesterday already |

Lord Salty
Catalyst ops Situation: Normal
7
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Posted - 2012.07.15 15:52:00 -
[35] - Quote
apparently the changes u made, like almost all of the overview changes ever made, has done nothing or made it worse. just now, we missed out on what was probably an excellent match. |

Patrakele
Sebiestor Tribe Minmatar Republic
26
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Posted - 2012.07.15 15:54:00 -
[36] - Quote
Issue still not solved! |

Shinrea
Paxton Industries Gentlemen's Agreement
17
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Posted - 2012.07.15 15:54:00 -
[37] - Quote
Message to CCP: Get the tourney postponed untill this issue is fixed, as currently it is getting worse and worse.
There is no point even attempting to broadcast when the stream is broken. |

Clith
Tr0pa de elite. Against ALL Authorities
75
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Posted - 2012.07.15 15:55:00 -
[38] - Quote
So all those PLEXes you got everyone to pay in order to provide high quality streams... uhh... yeah... that worked out well |

GlKudr
Space Cleaners The Gorgon Empire
3
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Posted - 2012.07.15 15:57:00 -
[39] - Quote
Yep.
Stream is falling down all day we misses at least 5 matches completely! |

Torquil Noble
Eternal Profiteers Eternal Syndicate
0
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Posted - 2012.07.15 15:57:00 -
[40] - Quote
ffs! |
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Desmond Robinson
Sonoran Sun Legion Eternal Strife
0
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Posted - 2012.07.15 15:58:00 -
[41] - Quote
Trudge Amatin wrote:So 3 drops in the first 50 minutes. GG.
Looks like its youtube replays later on for all of todays action!
+1
Wondering who these 7000+ people are who still keep trying to view it.. 7087 viewers atm. Going to try ONE more match then give up for the day. |

GlKudr
Space Cleaners The Gorgon Empire
3
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Posted - 2012.07.15 15:58:00 -
[42] - Quote
Delay the tournament if you can't fix the technical issues ! |

Dierdra Vaal
Veto. Veto Corp
182
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Posted - 2012.07.15 16:04:00 -
[43] - Quote
Unfortunately the stream is still consistently laggy/choppy and still occasionally fails completely. It's a real shame because the production of this tournament is really a step above what we saw in previous years, but the delivery is terrible.
Veto #205 * * * Director Emeritus at EVE University * * * CSM1 delegate, CSM3 chairman and CSM5 vice-chairman |

Lowa
North Star Networks
2
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Posted - 2012.07.15 16:08:00 -
[44] - Quote
Hey Loxy! :)
I hate to see the event getting close to ruin due to 3rd party mate, stream is worse today than yesterday with about 1500 less users online. I realize its not much you can do, its not your service but for the sake of everything combustible I would strongly suggest thinking about a backup service because, which I'm sure you are perfectly aware of, come Finals Day we will be looking at 30k users...
Or worse actually, people will realize there is no use trying to watch it live and go do something else instead.
Cheers, Lowa |

Ronin Gabe
HORSE KILLERS HORSE-KILLERS
0
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Posted - 2012.07.15 16:08:00 -
[45] - Quote
Mere human words just cannot accurately convey the incredible, massive amount of fail involved in this tragedy.
Whatever you supposedly fixed since yesterday (and I'm willing to bet it was absolutely NOTHING), it hasn't worked. You should just run the entire tournament and post the videos on youtube.
Unlike many of the other drones posting on here, who seem to want to lick you in special places and commend you on your hard work, I can't see my way to do anything but point out that you have not only epically failed in your presentation of this tournament, but you seem to be somewhat arrogant and unapologetic in this failure. Not to mention the complete waste of time this has been for people who set aside their weekends to watch this. |

RangerGord
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
1
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Posted - 2012.07.15 16:08:00 -
[46] - Quote
i was hoping to see dev response to why it is still broke when they said they fixed it, but after numerous fails in the first hour nothing :(
my faith in ccp seems to grow more every day |

Larg Kellein
Agony Unleashed Agony Empire
12
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Posted - 2012.07.15 16:13:00 -
[47] - Quote
These fixes seem to be... counterproductive. |

E6o5
Nova Ardour Dixie Normus.
21
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Posted - 2012.07.15 16:14:00 -
[48] - Quote
We told you the unified inventory is lagging  |

Torquil Noble
Eternal Profiteers Eternal Syndicate
0
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Posted - 2012.07.15 16:17:00 -
[49] - Quote
perhaps this is a new version of Media PvP?
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War Kitten
Panda McLegion
939
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Posted - 2012.07.15 17:09:00 -
[50] - Quote
Ronin Gabe wrote:... but you seem to be somewhat arrogant and unapologetic in this failure. Not to mention the complete waste of time this has been for people who set aside their weekends to watch this.
I'm as upset as you are, but you're just talking out your horse-killer's ass. The existence of this thread was to apologize and explain what they're doing to try and rectify the situation. Nothing arrogant or unapologetic about apologizing and admitting fault now is there?
Here's your sign... |
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Aineko Macx
Royal Amarr Institute Amarr Empire
199
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Posted - 2012.07.15 17:11:00 -
[51] - Quote
The video is still interlaced. Seriously, there is no reason to use this ancient legacy tech in times of internet streaming... |

Bad Messenger
Nasranite Watch Caldari State Capturing
170
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Posted - 2012.07.15 17:27:00 -
[52] - Quote
I got bored to look at only commercials.
Mayby it is time to abandon ccp ship.
ccp had lot of working stuff on previous years, but quality is going down all the time on every thing. |

Lowa
North Star Networks
2
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Posted - 2012.07.15 18:19:00 -
[53] - Quote
Seems the last tweaks have stabilized the stream, at least for the matches before the break, so lets hope it continues...
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Messoroz
AQUILA INC Verge of Collapse
277
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Posted - 2012.07.15 19:00:00 -
[54] - Quote
The entire CCPGames channel on own3d went offline. |

Dograzor
The Black Rabbits The Gurlstas Associates
11
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Posted - 2012.07.15 19:06:00 -
[55] - Quote
You know there's kind of no point of having tournaments continue if nobody can watch them... right? |
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