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Thread Statistics | Show CCP posts - 27 post(s) |
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CCP Phantom
C C P C C P Alliance
1985

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Posted - 2012.07.30 14:17:00 -
[1] - Quote
EVE is a vast universe and New Eden is incredible rich but also it could a bit overwhelming at the beginning when you do not know anything at all of what is going on.
An important first step into this great universe (which you, the players, shape to a large degree) are the tutorials and the New Player Experience as whole. We like to encourage people to explore the wonders of this universe and to show people the joy of (exploding) internet spaceships - and the tutorials are a way to teach some essential basics. To give new players an even better entrance and overview of New Eden a fearless team began to see how the first contact and the tutorials can be improved.
Read CCP Greyscale's devblog here, learn more about the upcoming tutorial revisions and see how we will improve the new player experience in a first step.
We welcome your feedback, please use this thread for it. CCP Phantom - German Community Coordinator |
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CCP Greyscale
C C P C C P Alliance
1436

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Posted - 2012.07.30 14:18:00 -
[2] - Quote
[Reserved] |
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Caiden Baxter
Renegade Vipers Intrepid Crossing
13
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Posted - 2012.07.30 14:25:00 -
[3] - Quote
First!! SoonGäó |

Serun Onzo
Caldari Provisions Caldari State
0
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Posted - 2012.07.30 14:25:00 -
[4] - Quote
second player |

Salpun
Paramount Commerce
365
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Posted - 2012.07.30 14:36:00 -
[5] - Quote
90% scaling still does not work  Plus all the other bug reports about the NPE are not closed yet.
https://forums.eveonline.com/default.aspx?g=posts&t=131864&p=8 has a couple dev response posts about issues found during testing. Most where covered by the Devblog |

Bloodpetal
Mimidae Risk Solutions
728
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Posted - 2012.07.30 14:38:00 -
[6] - Quote
New Player Experience : Rookie System Incursion Style Social Interaction
I was looking through your new tutorial on SISI for some curiosity to see what you've done.
I think you've done a great job laying the explanations out in a way that is easy for everyone to understand!
So, as I was doing this, I quickly realized that it was lacking that one thing that I know CCP really wants to bring into the situation... social interaction and player dependency.
And then it occured to me... you should have a "mini-incursion" (not necessarily Sansha) style event going on in Rookie systems. It can be optional or part of one of the missions you make. Make it a 3-5 Rookie Ship experience.
The issue is relying on enough rookies in the system to make sure you have enough people to do it together (and to stop too much interference from veteran players). So maybe only allow Rookie Ships into the sites.
The danger factor should be very low, but combined with your tutorial and the necessity for working together, it will create a really cool experience for new players.
I figure the simplest explanation would be to create sites called Drone Training Facilities? Or just have a spattering of different kinds of sites that give a little bit of story from all over EVE. Have some faction pirates from the various factions, have some empire stuff (careful with doing Minmatar attacks in 1.0 Amarr space though, always found that cheesy). For Amarrians, maybe you have to transport some slaves to a facility and get ambushed with a slave rebellion Minmatar event. Or a variety of things that are co-op based. Also, leave room for some griefing so players get used to the idea that not ALL players are "co-operative".
Anyways, I think this is a cool idea and would be awesome for a new player to have an opportunity to do this. Mimidae Risk Solutions Recruiting |

Benny Ohu
Blue Republic RvB - BLUE Republic
238
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Posted - 2012.07.30 14:38:00 -
[7] - Quote
This looks OK. I remember one of the common questions in rookie help was 'where do I find the acceleration gate', so will there be a little pointer telling people to rightclick space? (was it there already, I can't remember much of the tutorials)
Other confusions was mainly due to item names and so on, especially when Aura didn't give a book or something the agent wanted you to use. Explaining to rookies they didn't need to fit a shuttle in their cargo if they built it on-site, despite the warning. A bit of difficulty between the 'industry' skill and the 'industry' skillset.
I really can't remember much, though. I guess these are the sorts of difficulties you catch with playtesters?
I worry a little about the tutorials and the Sisters of Eve missions that come after. They seem to shoo new players into mission running, which I think is really bad because missions are a mainly solo activity that gets boring fast. I remember reading a few jokes before starting the game about EVE being the 'singleplayer MMO'. I guess they were from people that never really got into the game? Rookies usually find help for the last couple of missions of the SoE arc, which is good.
I killed Dagan three times with other pilots :D |

pipin meh
NED-Clan
8
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Posted - 2012.07.30 14:38:00 -
[8] - Quote
Is your new tutorial also telling ppl how boring this game is with broken nullsec, broken lowsec and empire that is now boring as ****? |

Bloodpetal
Mimidae Risk Solutions
728
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Posted - 2012.07.30 14:44:00 -
[9] - Quote
Most important thing ::
We now explicitly teach the Overview, Selected Item and brackets.
:) Mimidae Risk Solutions Recruiting |
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CCP Explorer
C C P C C P Alliance
803

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Posted - 2012.07.30 14:45:00 -
[10] - Quote
We are aware of the bug reports (in particular CCP Goliath and I; we discussed them this morning). Thanks for the good work! Erlendur S. Thorsteinsson | Software Director | EVE Online, CCP Games | Follow on: Twitter / Google+ |
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Salpun
Paramount Commerce
365
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Posted - 2012.07.30 14:47:00 -
[11] - Quote
CCP Explorer wrote:We are aware of the bug reports (in particular CCP Goliath and I; we discussed them this morning). Thanks for the good work! Thanks |

Aethlyn
EVE University Ivy League
133
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Posted - 2012.07.30 14:48:00 -
[12] - Quote
Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :) Looking for more thoughts? Read http://aethlyn.blogspot.com/ or follow me on http://twitter.com/Aethlyn. |

Jackie Fisher
Syrkos Technologies Joint Venture Conglomerate
99
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Posted - 2012.07.30 14:49:00 -
[13] - Quote
Tooltip picture in the blog shows falloff above optimal. Wouldn't it make more sense to show it the other way around or are you trying to brainwash new players to think like a Minmatar? Fear God and Thread Nought |

David Magnus
125
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Posted - 2012.07.30 14:52:00 -
[14] - Quote
A lot of great changes here! And not just to the NPE, but also a couple nice changes for everyone!
Thanks for your hard work, I hope it pays off in terms of new players! http://soundcloud.com/davidkmagnus/fight-us-maybe http://soundcloud.com/davidkmagnus/winterupdate http://soundcloud.com/davidkmagnus/supercaps http://soundcloud.com/davidkmagnus/pandemiclegion |

Johan March
Repercussus RAZOR Alliance
5
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Posted - 2012.07.30 14:52:00 -
[15] - Quote
First page? Kudos to CCP for making that cliff just a bit less steep. |
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CCP Goliath
C C P C C P Alliance
682

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Posted - 2012.07.30 14:52:00 -
[16] - Quote
Aethlyn wrote:Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :)
Stop encouraging the cowboys!!!!  CCP Goliath | QA Director | @CCP_Goliath |
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Kata Amentis
Re-Awakened Technologies Inc
63
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Posted - 2012.07.30 14:54:00 -
[17] - Quote
at any point do you show them the chat channels, or point out local chat, or aim that at any social channel to get them involved with the existing player base?
this has to be in there or you're teaching them how to play a single player game that happens to be a mmo.
get them talking to each other in local, or to the locals in the area as they run around doing the tutorials, open their eyes. Curiosity killed the Kata...
... but being immortal he wasn't too worried about keeping a count. |

Sentient Blade
Walk It Off LEGIO ASTARTES ARCANUM
457
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Posted - 2012.07.30 14:56:00 -
[18] - Quote
Sounds like some nice improvements to the tutorials.
I dare say it would be nicer though if the embedded browser supported some kind of video tag; that would allow you to stream instructional videos inside the client and give people an orientation video for the various elements - even if it's only in English to start.
Or start it in windowed mode by default so people can see them using their normal web browser. Either way I'm pretty sure CCP's art department could come up with some pretty kick-ass tutorial videos. |

Valkyrs
Deep Vein Trading
7
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Posted - 2012.07.30 14:57:00 -
[19] - Quote
Awesome changes, definitely addressed a lot of issues I had when I started. Luckily I had a friend who helped guide me through the process.
The community is a helpful bunch, it might be useful to implement a queue where players could join or leave. Allow the new users to request help from a community member and just open a chat with the next person in queue. Have a little dialog that asks if the player was helpful, if there question was answered, and if they want to seek aid from another user. Obviously those undermining this system should be warned or banned from using it. Maybe have a code of ethics, no soliciting/cursing and warn the new players about this.
I like helping people but it's not always easy to get in touch with them, let me help you help others!
Anyway, I really liked
Quote:You can now get information on mission objectives using a handy panel in the HUD, allowing you to warp to locations without having to rely on the Journal or context menu.
Glad you're making progress with the UI WHILE revamping tutorials. Good show!
And...
Quote:You can now warp/jump to the next stargate from the Route panel in the HUD
If this means what I think it does...oh baby!
Thanks guys, keep up the good work. |
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CCP Explorer
C C P C C P Alliance
803

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Posted - 2012.07.30 14:58:00 -
[20] - Quote
CCP Goliath wrote:Aethlyn wrote:Awesome. I guess things like such a "quest tracker" are so standard in today's MMOs that I completely forgot about having such an UI clue outside the Journal window. Screw SiSi, patch it live now. :) Stop encouraging the cowboys!!!!  Even I'm not that crazy... This will be on TQ in a week and a half if all goes well; go and test on SiSi and give us feedback. Please post back with bug report numbers.  Erlendur S. Thorsteinsson | Software Director | EVE Online, CCP Games | Follow on: Twitter / Google+ |
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CCP Affinity
C C P C C P Alliance
562

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Posted - 2012.07.30 14:59:00 -
[21] - Quote
Kata Amentis wrote:at any point do you show them the chat channels, or point out local chat, or aim them at any social channel to get them involved with the existing player base?
this has to be in there or you're teaching them how to play a single player game that happens to be a mmo.
get them talking to each other in local, or to the locals in the area as they run around doing the tutorials, open their eyes.
yes, we added that :) CCP Affinity | Follow me on Twitter Content Designer for EVE Online |
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Salpun
Paramount Commerce
365
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Posted - 2012.07.30 15:03:00 -
[22] - Quote
Any changes in the new Sisi build? If so I need to run it again.
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Lord Helghast
Dirty Old Bastards Nulli Secunda
106
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Posted - 2012.07.30 15:03:00 -
[23] - Quote
HOLY SH*T
Quote: Repeated user testing showed that new players were far more comfortable right-clicking on everything, to the point where later tutorial steps that forced players to rely on Selected Item were tripping them up because they had no idea how to use it. This experience led us to rework our teaching throughout the tutorial to use right-click and the context menu, which subsequent testing confirmed as a much smoother experience.
WOW IT TOOK CCP THIS LONG TO F*CKING FIGURE OUT PEOPLE LIKE THE RIGHT CLICK?!?!?!?!?!?!?!?!??!
Maybe now youll understand why we wanted you to bring back all the damn right click options for the inventory shortcuts you stole away...
Don't REMOVE right click options, tidy them up and sort them logically! |

Gilbaron
Free-Space-Ranger Ev0ke
305
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Posted - 2012.07.30 15:06:00 -
[24] - Quote
have you thought of a way to clean up the help channel(s) ? sometimes they feel worse than jita local, even though they usually giva a lot of very usefull information |

Lord Helghast
Dirty Old Bastards Nulli Secunda
106
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Posted - 2012.07.30 15:07:00 -
[25] - Quote
Oh and forgot to say, I LOVE the new UI changes all of them, i really hope to start seeing imrpovements in the overall HUD for pvp etc, as it seems the devs are starting to get the hang of the new stuff carbon is offering, lets see some of this filter over from tutorials to the actual gameplay |

Benny Ohu
Blue Republic RvB - BLUE Republic
238
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Posted - 2012.07.30 15:20:00 -
[26] - Quote
Gilbaron wrote:have you thought of a way to clean up the help channel(s) ? sometimes they feel worse than jita local, even though they usually giva a lot of very usefull information I remember it being OK in the rookie channel when an ISD was around, even if the chat went past very fast some hours. Things could get pretty bad when the ISD weren't around, though.
Russians would ask other Russians for help in the English rookie help channel sometimes. Those that spoke English said the Russian channel was unhelpful. |

Two step
Aperture Harmonics K162
2101
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Posted - 2012.07.30 15:22:00 -
[27] - Quote
Why does the blog have the 25th as the date it was released? :P CSM 7 Secretary CSM 6 Alternate Delegate @two_step_eve on Twitter My Blog
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Xercodo
Disturbed Friends Of Diazepam
1270
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Posted - 2012.07.30 15:23:00 -
[28] - Quote
Personally, at the start, the list of items in context menu was a little intimidating cause there were a lot of entries that were thus far unexplained besides the navigational ones.
Using the context menu also felt tedious to me and gave me a feeling of "Am I going to use this menu to get everywhere?"
I would have much more appreciated a selected items tutorial so that I could learn stuff like manual piloting and get used to using the overview to find a target and using selected items for the action instead of trying to find the action in a list.
That said I haven't had the chance to try the tutorials since Tyrannis or so I'm eager to see what's new on SiSi :D (Speaking of which is there a way that I can get a dev or GM to forcibly remove a character for me to let me get around the 10 hours thing to jump right in and try it?)
Oh and make absolutely sure that the first character creation have a bit about how their race does NOT have an effect on their capabilities. The Drake is a Lie |

Keen Fallsword
Billionaires Club The Unthinkables
68
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Posted - 2012.07.30 15:23:00 -
[29] - Quote
There is issue you can't align with 2 click on the planet or anything via overview if this thing is not on grid question is why ? |

Khanh'rhh
1645
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Posted - 2012.07.30 15:24:00 -
[30] - Quote
If I read the graph right, most people leave whilst being shown the Captains Quarters part of the game?
How is this a surprise? "EvE is WHEEEE spaceships! PEW PEW! Massive sandbox! But .... well, here is a room where you can do absolutely nothing useful whatsoever"
I really suspect you will get a higher retention rate from the NPE if you don't make the first thing they see a half baked feature with double the running requirements of the core game and little to no interaction with it.
Make CQ an optional tutorial AFTER the flying in space tutorial and you will avoid this lopsided and botched message about what EvE is from the start.
I had a look at the NPE recently and I can tell you I would NOT be playing this game if the first ting i had seen were "how to walk around your useless CQ .... oh and BTW it really doesn't work well and the camera is broken." - "Do not touch anything unnecessarily. Beware of pretty girls in dance halls and parks who may be spies, as well as bicycles, revolvers, uniforms, arms, dead horses, and men lying on roads -- they are not there accidentally." -Soviet infantry manual, issued in the 1930's |
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