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Thread Statistics | Show CCP posts - 4 post(s) |
Toovhon
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Posted - 2010.10.01 04:49:00 -
[31]
Is tabbed windows (e.g. Ships and Items, or the chat channels) being ungrouped, then moved and resized when you re-enter the station, restart Eve, or reopen them (anything where you go from a view that doesn't show them to one that does) a known issue? Because I have even manually deleted my Eve settings and reinstalled Eve, and I cannot fix this :-( -- Frog blast the vent core! |
otto kama
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Posted - 2010.10.01 05:01:00 -
[32]
I can't run thegame in windowed mode any longer, only in full screen
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Li Poe
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Posted - 2010.10.01 05:04:00 -
[33]
Edited by: Li Poe on 01/10/2010 05:06:20 I've been trying to get the new client to run all afternoon / evening with no luck. I've opened a petition, filed a bug, etc... I've reinstalled the client from numerous fresh downloads across different browsers, from the terminal window etc. Did anyone encounter this issue and resolve it? If so, will you please let me know how?
The client shows the slash screen, then minimizes to the application bar, pegs the CPU and does nothing. I have to kill the process via the activity monitor. I'm using a MacBook Pro i7 which has had 0 problems in its still fresh life...
Thanks,
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CCP Fallout
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Posted - 2010.10.01 05:15:00 -
[34]
For those of you with issues regarding downloading and verification, are you by chance using the Steam client?
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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Wotkax
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Posted - 2010.10.01 06:05:00 -
[35]
Not me, fresh client download from EvE website.
Would appear that this entire patch has been a bit of a joke.
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Batalukal
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Posted - 2010.10.01 06:25:00 -
[36]
Can we have an update on the solving of this issue. I downloaded the patch and its failing on the verification. Thank you. And no, I am not running it from the steam client.
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Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 06:41:00 -
[37]
also having the issue of non-working patching due to supposed modifications in some weird swedish locale files that sure have never been touched or used (running english only).
3rd full client download attempt running now (2 failed already).
not using steam for eve.
can't we have .torrent file? why must you offer a torrent as .exe? where i come from, torrents are served as ".torrent" files and webservers deliver binary files as "application/octet-stream" *grr*
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Wotkax
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Posted - 2010.10.01 06:58:00 -
[38]
Second full client downloaded from EvE website.
Failed. Totally useless.
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Morpheus Primo
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Posted - 2010.10.01 07:32:00 -
[39]
Also getting 'eve-premium_004577 error -4960' after patching failed. MBP 2.16 Ghz Intel Core Duo with 2GB Ram running 10.6.4. |
Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 07:37:00 -
[40]
3rd full download also failed. more than 10 Gigabytes of wasted traffic so far.
starting 4th attempt. :(
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Lederstrumpf
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Posted - 2010.10.01 07:37:00 -
[41]
Copy & paste of chat window text is still kind of broken. It's not possible to selectively mark text to copy. It's not possible to have autolinks preserved when copying across chat channels, they get changed into a bunch of tags on paste.
Rather than wasting resources on Eve gate some thoughts might be very well spent to enable OS<->Eveclient textbuffer content exchange!
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Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 08:05:00 -
[42]
4th attempt (this time with curl) failed as well. this time some error after just 1358 MegaBytes.
$ curl -O http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 45 3018M 45 1358M 0 0 1606k 0 0:32:04 0:14:26 0:17:38 1604k curl: (55) select/poll returned error
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Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 08:11:00 -
[43]
5th attempt failed like 4th just much much faster.
now i'm at attempt number 6.
this time i'm downloading via Total-Commander on my Win 2003 Server development machine.
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Lederstrumpf
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Posted - 2010.10.01 08:52:00 -
[44]
curl -C - -O http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
^ use additional "-C -" to have curl continue where it left off so you must not start over from the beginning.
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Morpheus Primo
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Posted - 2010.10.01 09:33:00 -
[45]
Sorted. Downloaded through Firefox instead of Safari. No error when opening the disk image. Was the third whole download though which is NOT cool. Instead of hiding the suggestion to use Firefox somewhere on the forums, where by default people will only come looking when they already have problems i.e. have already downloaded at least once, can't you put a big red flashy sign right next to the Mac client download button?!!! Grrrrrr..... |
r33f4b
Ex Coelis The Bantam Menace
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Posted - 2010.10.01 10:28:00 -
[46]
Typing an eve-mail in the in-game mail system make my client just crawls, have to wait a couple seconds to see what I was typing.
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Toovhon
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Posted - 2010.10.01 10:39:00 -
[47]
Has anyone found a way to prevent tabbed windows like chat channels or Ships and Items from being ungrouped, stacked/moved/resized/otherwise screwed up? This is making Eve unplayable for me due to my heavy reliance on tabbed windows, especially different chat channels. What am I supposed to do? Give every damn window it's own space? Where do I play then? A postage stamp sized square in the centre?
Please, if anyone has a fix for this I'd be incredibly appreciative. -- Frog blast the vent core! |
Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 10:47:00 -
[48]
Originally by: Morpheus Primo Sorted. Downloaded through Firefox instead of Safari.
Problem is: FF is not really a solution. While FF seems more reliable than Safari to download the eve client. FF also has this issue (just not as often). From the last 6 Full client downloads via FF over the last months only 2 were successful.
i now finally have a working .dmg (sadly after resorting to download from a windows box).
but no wonder that there is so much trouble, browsers and download tools tend to behave strange when a binary download gets served as "text/plain; UTF-8" with a file size of >3GB.
they should fix their servers and serve them with the correct mime and i'm sure the problems would be gone.
windows seems to have no such issues even while their installer .exe gets served as "text/html" which is oddly enough.
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CCP Zirnitra
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Posted - 2010.10.01 11:23:00 -
[49]
Originally by: Real Poison
Originally by: Morpheus Primo Sorted. Downloaded through Firefox instead of Safari.
Problem is: FF is not really a solution. While FF seems more reliable than Safari to download the eve client. FF also has this issue (just not as often). From the last 6 Full client downloads via FF over the last months only 2 were successful.
i now finally have a working .dmg (sadly after resorting to download from a windows box).
but no wonder that there is so much trouble, browsers and download tools tend to behave strange when a binary download gets served as "text/plain; UTF-8" with a file size of >3GB.
they should fix their servers and serve them with the correct mime and i'm sure the problems would be gone.
windows seems to have no such issues even while their installer .exe gets served as "text/html" which is oddly enough.
This is indeed not right, and we are in the process of getting the MIME-type response fixed, so that it will be reported as binary data. I will let you know once this is fixed and hopefully this should alleviate most of the issues with regards to downloading the client. Do note that this "only" affected .dmg files and not .tar.gz so patch downloading will still work correctly, as it is not affected.
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Batalukal
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Posted - 2010.10.01 12:24:00 -
[50]
The problem is I wanted to put in a couple of skill to train while I go afk for a few days and cant because of the bug. Hopefully we get reimbursed the skill points lost due to inability to log into the game.
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MacProsper
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Posted - 2010.10.01 12:25:00 -
[51]
Edited by: MacProsper on 01/10/2010 12:27:48 Edited by: MacProsper on 01/10/2010 12:26:38
Originally by: CCP Zirnitra
Originally by: Real Poison This is indeed not right, and we are in the process of getting the MIME-type response fixed, so that it will be reported as binary data. I will let you know once this is fixed and hopefully this should alleviate most of the issues with regards to downloading the client. Do note that this "only" affected .dmg files and not .tar.gz so patch downloading will still work correctly, as it is not affected.
Let's put some facts on the table:
1) normal patch gets "Examining File : /Contents/Frameworks/wineserver -> SHA1 Error" 2) downloading full client gets different file every time i tried (see md5 checksum)
WTF - and you are telling me, that is not right?
Man, bring a workaround and bring it fast, my patience is eaten up by your ignorance. Neither I can download your patch nor the full client.
DO SOMETHING ABOUT THIS CRAP.
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CCP Zirnitra
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Posted - 2010.10.01 13:15:00 -
[52]
Originally by: MacProsper
Let's put some facts on the table:
1) normal patch gets "Examining File : /Contents/Frameworks/wineserver -> SHA1 Error" 2) downloading full client gets different file every time i tried (see md5 checksum)
WTF - and you are telling me, that is not right?
Man, bring a workaround and bring it fast, my patience is eaten up by your ignorance. Neither I can download your patch nor the full client.
DO SOMETHING ABOUT THIS CRAP.
The MIME type was being incorrectly set to text/plain. This will mess up binary data and cause the files not to work when downloaded, but this has now been resolved. DMG files should now correctly show up as binary data and hopefully resolve the issues that people have had when downloading the full client.
With regards to the patching problem, I am unfortunately unable to help you on this, but I would encourage you to file a bug report on this. All patches are tested internally before they are released, but there can be some setups where files will not validate, but the best way to handle this would be going through the bug report tool.
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Wotkax
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Posted - 2010.10.01 13:59:00 -
[53]
Originally by: CCP Zirnitra All patches are tested internally before they are released
I think you need better testers then tbh.
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Lederstrumpf
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Posted - 2010.10.01 14:03:00 -
[54]
Originally by: CCP Zirnitra we are in the process of getting the MIME-type response fixed, so that it will be reported as binary data.
And while you are at it take note of the fact browsers like Firefox etc. do not necessarily behave robust when it comes to downloading 3 GB of data via unreliable connections (which first of all forced people to try out alternative means of downloading, you remember?!!). I know of no browser which does auto resume fetching of halfway retrieved files after intermediate transfer interruption.
People ask you to provide BitTorrent files for a reason.
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Serpents smile
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Posted - 2010.10.01 14:31:00 -
[55]
Eeeey, whats up doc?
Can report that the bug where you close an EVE client and try to restart it there is still EVE stuff running in the background so you actually can't until you kill the stuff that should had been quit but didn't quit.
Hmm, does that make any sense?
PI workes great, update went fab, so far not much to whine about here. Well ok, minor one as mentioned before going into windowed mode is somewhat annoying now since the config hack no longer works.
OS X. 6.3, 1st gen MacPro, ATI HD 4870
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Larxx
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Posted - 2010.10.01 14:33:00 -
[56]
Edited by: Larxx on 01/10/2010 14:34:39 New Bugs: 1) if i open a window (like character) that i have set to the edge of my cargo hold and chat below, when i close the character window the other windows now slide up to the top of the screen (it makes no difference if the windows are pinned or not, they still slide) 2) Certification planner no longer shows the level of skill required for a certificate, just the skill name.
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MacProsper
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Posted - 2010.10.01 14:34:00 -
[57]
Edited by: MacProsper on 01/10/2010 14:35:35 to bring this bitter topic to an end: I could now download a valid dmg which is accepted by finder.
here is the checksum (no warranty for that - this should come from CCP):
$ md5 eve-premium_004577_185699-mac.dmg MD5 (eve-premium_004577_185699-mac.dmg) = eb11d91e3aeb520589ad19eae2d6d69b
If you don't know how to obtain this checksum, you can try the following:
If you get the same checksum then you have the same file downloaded like me. I could install this one so chances are good, that you can too.
@CCP: this is a very sad day for mac users, I hope you do a little more than you current efforts to avoid this drama, you failed hard this time.
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Real Poison
Minmatar Stormlord Battleforce Vanguard.
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Posted - 2010.10.01 14:45:00 -
[58]
Originally by: CCP Zirnitra The MIME type was being incorrectly set to text/plain. This will mess up binary data and cause the files not to work when downloaded, but this has now been resolved. DMG files should now correctly show up as binary data and hopefully resolve the issues that people have had when downloading the full client.
confirmed, mime type is now fixed. did a test and downloaded the full client with Safari. download finished without any hiccups and mounted fine :)
if my input helped fixing this, isk donations are welcome
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Lederstrumpf
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Posted - 2010.10.01 15:20:00 -
[59]
So after some "random" window misplacement yesterday my settings seem to be gone after today's downtime.. I had to resize windows again, widen ISK amount columns in market windows etc. to be able to see complete prices again... and suddenly saw the MyWallet->Orders tab flashing/blinking after a buy order of mine had been fulfilled, which was new behaviour to me.
1.) It should be a wise initial assumption for default window column width selection that numerical values (especially prices) must fit in to get properly displayed. Imo you should fix your code to have initial column width of numerical columns wide enough so users aren't forced to resize column width to be able to read numerical stuff as a whole.
2.) Blinking stuff, when not done properly, is a pain, as it distracts attention. It was a pain to make blinking go away in earlier versions, now an extra tab is flashing on top of that?
Assume you've got your wallet window opened up, set to "MyWallet"->"Transaction" tab and somebody buys some stuff from a market sell order of yours, which is more than an "just every day" scenario for serious traders:
a) The wallet icon starts to blink.. b) the Wallet window "My Wallet" 'main' tab starts to blink c) the Wallet window "My Wallet"->"Transactions" 'sub'tab starts to blink... [d) the Wallet window "My Wallet"->"Orders" 'sub'tab starts to blink...]
If you are curious what got sold, you click the "LOAD" button, as, we remember, you're already viewing the "Transaction" tab of "My Wallet" tab of Wallet window. So the latest transactions get loaded and the Transactions tab, c), stops blinking. So far, so good. You were able to read which transaction happened, there is no more news for you to fetch.
But as a matter of fact that "no more news" isn't propagated "upwards", so even though one tab stopped blinking, all the other aforementioned things stay in blinking mode!
So to cancel the blinking mess, you've got to click any remaining blinking icon/tab to make it stop blinking. That's an extra click on:
a) The Wallet Icon b) the Wallet window "My Wallet" 'main' tab [c) the Wallet window "My Wallet"->"Orders" 'sub'tab]
Once you did that nothing is blinking anymore. You can calmly sit and wait for a new order to get fulfilled without any "blinking disco".
But wait: If you are forced to click "MyWallet"->"Orders" 'sub'tab, then your focus left "MyWallet"->"Transaction" tab and you can't press LOAD button on there again unless you switch back to the transaction tab, leaving the orders tab. So a blinking orders tab equals an extra two clicks to get you back to where you started at!
[In previous versions one wasn't able to stop the Wallet window "My Wallet" 'main' tab by just clicking on it, you had to even toggle tabs to "Corporation Wallet" or "Settings" to 'return' to "My Wallet" to have that click recognized... equalling two clicks, too]
It's not that I would dislike blinking in general. Blinking is excellent to get the information across "something happened". Whenever there is new information available. As a trader, you might want to sell stuff again as soon as you buy it.
In a single cycle explained above you might have to click 5 times to return where you started from: A non blinking user interface ready to display you new transaction events by means of blinking. To the extreme that's 5 clicks per transaction! With dozens of transactions happening during a day that might sum up to 100+ superfluous clicks per day.
So here I am, a customer, having to monkeyclick. You thought PI was a clickfeast? You thought you'd have to add content to make people enjoy the game more? Well, think again. Often it's the simple stuff that matters.
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Lederstrumpf
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Posted - 2010.10.01 16:41:00 -
[60]
And while I'm touching UI issues: There are windows which autoraise, windows which can't be raised and windows acting the way the user wants them to act, being able to put them in the foreground, minimizing them, placing some other window in front. On top of that some elements aren't "window-framed", like the starship HUD or PI extractors.
Some of the windowed stuff thereby lacks consistency and from user point of view I call that bugged. "That's by design" is what I got in reply more than once. Who wants bad design? Are you proud of bad design?
Personally I'm perfectly fine with placing windows in an overlapping way so I can easily access them with a simple click, raising them to the foreground. Most of the windows can usually be coped with this way.
But there are some prominent examples which I rate bugged from user side:
1.) The autoraising assets window. 2.) The "stick to background" PI "window" stuff 3.) The "stage pig" T3 ship view submodule selection list window
1.: Whenever you got your assets window opened up and are moving items from let's say a station hangar into your active ship's cargohold: The moment you changed station inventory the assets window gets updated. I don't mind the update. But I mind the fact it's autoraising itself at the same time, possibly clobbering access to one of the inventory windows you were/are accessing/trying to access. So there's that really superfluous extra click required to e.g. raise your cargo window to foreground again. Once per station-to-ship item transaction. Over and over again?! One might opt to close the assets window to prevent it from clobbering by autoraise .. and open assets up again later (e.g. once one might want to plan routes/dock elsewhere using the assets window). Over and over again?! Not convenient.
2.: More than once I had to move windows "out of the way" because PI installation "menu window" was hidden behind, as it did not autoraise to the foreground when clicking the PI installation. As this might happen for any extractor you touch on a daily base it really adds to the burden of PI being that lousy clickfest it actually is. Same for the PI "submit" button: By glueing it to some background corner one can not do planetary interaction without being forced to close/minimize any open window in top left screen corner. Over and over. Not convenient.
3.: Ever tried to look at a T3 ship in show info preview mode and wondered why that bloody subsystem selection window clobbered up the view to she ship model by autoraising itself right after you turned the ship model in 3D view, which requires clicking that preview window (and holding that button and dragging the mouse)?
If ship model preview window and subsystem selection window are overlapping, the only way not to have the subsystem window immediately afterwards clobber parts of the preview window by autoraising itself, is to aim and click on the preview window title bar. This seems inconsistent to any other GUI windows there are. Most can be brought to foreground by clicking anywhere, without any other window saying "wait, a user is not allowed to decide i'm not more prominent", forcing itself on top. Over and over again. No, this special behaviour is not convenient.
P.S.: I don't care if you think there's a better place to "file suggestions". Do a proper job of forwarding customer feedback.
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