Urgg Boolean wrote:This sounds very bizarre. It makes wonder how safe it is to purchase toons. Does this kind of thing happen a lot?
I would personally want to see the records or audit trail they are using to accuse you.
there was a high profile case in March/April where a goon got banned for actions undertaken by a previous owner of one of his characters - he didn't receive any useful reply from CCP to his petitions for about a month until goons started to push the issue through other channels, then he was unbanned relatively quickly (and Sreegs still refused to update his "false positives" count).
Tazuki Falorn wrote: Hi. I'm the person mentioned by Kazanir et al. earlier in the thread. Obviously I'm now unbanned but I can't say the process was in any way a good experience. Tickets were ignored or closed without comment, e-mails to security@ went unanswered - after 2 weeks of trying and failing to get anyone to reply I gave up. It's very difficult to get unbanned when your protestations of innocence disappear into a black hole.
Luckily, my CEO and another director spent a bunch of their time pestering people at CCP via various sources, eventually getting a reply to the effect of "If he is innocent, please explain Dodgy Character's actions". Dodgy Character (not his name) being a freighter/industry guy I legitimately bought and transferred to one of my accounts. Apparently it had something to do with RMT before I bought it and the character transfer wasn't taken into account when bans were handed out :(
I'm all for getting rid of bots and RMTers but there really needs to be a system in place to deal with ban appeals in a reasonable timeframe, especially with the way skill training works. My lost game time got reimbursed but I'm still out a month of training on multiple accounts.
(source:
https://forums.eveonline.com/default.aspx?g=posts&m=1207892#post1207892)
It's up to anyone's guess how things would have turned out without inside contacts at CCP.
(if you are interested in more details look up posts by Kazanir and corestwo during that timeframe, they wrote a lot about that case)