Pages: [1] 2 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 1 post(s) |
leavcraft
|
Posted - 2011.02.15 23:34:00 -
[1]
My sons and I have a total of 6 accounts between us. Until the release of Incursion we contentedly played and never posted a single word on the forums. Now my sons are leaving the game and I am just frustrated with the total lack of customer service and response to troubling issues. I apologize for the long post but here it is: Since Incursion patches the game locks up, does CTD, and lags out often. Petition responses include: We cannot be responsible for client hardware/software setups We do not support Windows XP We do not support dual clients We do not reimburse for ships lost due to CTD unless it is a server side error (note, one ship properly was put in free space, the other was not , The GM said they must have been processed through different servers , guess thats not server error)
My sons and I run casual high sec missions for a few hours each week in addition to production, research and planetary interaction. It is rare for us to be on for more than 2 hours at a time or more than 2 of us on at a time. We were dismayed at the loss of level 5 missions randomly occuring in high sec space (yes we now know that they were never intended for some reason, but they have been there for the entire time we have been playing) and further dismayed that the agents we have been using for almost two years are suddenly giving more than 75% of their level 4 offerings in low sec space. So basically, we log in, decline a mission, ask for another, get another low sec, do our PI and update production then log back out. In other words, we really dont get to play unless we shuttle our ships around to other agents away from our base. When I asked in a petition about this clearly changed mission assignment logic the GM response was:
Missions are assigned based on lowest population space to encourage play there. I pressed further since that generally means LOW SEC. He agreed and suggested we should try low sec for better rewards and the higher risk factor. DOH the missions offer the same reward regardless of the space it is assigned to, and DOH our PVE ships wouldnt last 10 minutes with gate campers and PVP gankers just waiting for us to show up.
If CCP no longer wants high sec missioners in the game say so and refund our prepaid subscriptions. Dont tell me about all the stuff we should try, it doesnt fit our play style and time logged in. And when we ask about getting our subs refunded, how about a customer service approach that at least tries to mitigate the concerns rather than an autoreply GOODBYE, CYA, or worse yet , the one that said continue to enjoy the game until your sub runs out. Perhaps basic reading skills would enhance the customer service response. yes, I am angry at the loss of what was a pleasant gaming experience with my sons and some of their friends. I am even angrier that the CCP response and that of other players seems to be, go away we dont want you here anyway. I would welcome a meaningful CCP response in public or private.
|
captain foivos
|
Posted - 2011.02.15 23:36:00 -
[2]
Risk varies proportionately with reward?
Not in his EVE it shouldn't! -- Need a break from EVE? |
Grace Wing
Gallente Duane Barry Fan Club
|
Posted - 2011.02.15 23:38:00 -
[3]
Can I have yours stuff and that of your kids?
|
Joe Skellington
Minmatar JOKAS Industries Apocalypse Now.
|
Posted - 2011.02.15 23:39:00 -
[4]
That's funny, I never get lowsec missions at the agent I'm using and the ones in the adjacent systems.
|
leavcraft
|
Posted - 2011.02.15 23:39:00 -
[5]
Originally by: captain foivos Risk varies proportionately with reward?
Not in his EVE it shouldn't!
not sure how this is relevant to my post, never once mentioned risk, reward, ISK or anything like that. Only the game not working properly and a sudden push to low sec space which is not a place we choose throw away ships in. I guess YOUR EVE is the only one that matters?
|
Misanth
RABBLE RABBLE RABBLE
|
Posted - 2011.02.15 23:41:00 -
[6]
3/10 -
|
Captain Spurious
|
Posted - 2011.02.15 23:45:00 -
[7]
Originally by: leavcraft
Originally by: captain foivos Risk varies proportionately with reward?
Not in his EVE it shouldn't!
not sure how this is relevant to my post, never once mentioned risk, reward, ISK or anything like that. Only the game not working properly and a sudden push to low sec space which is not a place we choose throw away ships in. I guess YOUR EVE is the only one that matters?
1.5/10.
CCP's EVE is the only one that matters.
|
Barakkus
|
Posted - 2011.02.15 23:48:00 -
[8]
Sounds like you didn't attempt to try and get help for any crashes but just ranted in petitions like you are now.
If you had petitioned under "technical support", and been reasonable about it, someone would have gotten back to you and tried to help you with your issues. Your best course of action is to give them your dxdiag info and a dump from the logserver program in the EVE directory on your computer. Those two will actually help them troubleshoot problems.
I petitioned about my laptop not working anymore with Incursion. They got back to me within a few days, which to be expected with the volume of problems that were coming in related to changes like requiring SSE2 capable processors and other stuff. The GM that answered my petition was very helpful and directed me to some custom ATI drivers to try out for my laptop. In the end none of it worked and I can't play on my laptop anymore, but am I mad? Not really, the drivers on the laptop are from 2006 and there are no updates for them.
To me, it sounds like you went straight for the reimbursement petitions and got mad when they said no. If you had gone for technical support, you may have gotten a completely different outcome and maybe even reimbursed.
Later days, you probably won't be missed with that **** poor attitude. - - [SERVICE] Corp Standings For POS anchoring
|
Xylengra
|
Posted - 2011.02.15 23:49:00 -
[9]
Originally by: leavcraft ... long whine about inability to adapt, change, or enjoy the game as is...
Dude, this just isn't that hard.
You say you pay to play. You say you aren't enjoying it anymore.
Seems the obvious thing to do is to quit paying/playing and find another game you enjoy more.
P.S. I couldn't shake the feeling that his may be more about losing your sons to different interests than really about changes in the game. Maybe I'm wrong, and if so I apologize, but I've personally experienced the same thing, so I continue to assert it's at least a possibility.
|
Jessica Pink
|
Posted - 2011.02.16 00:13:00 -
[10]
Sounds to me like you're raising your sons to be a couple of *****es, you may want to start doing some manly things with them (like pvp) before they both bring a boyfriend home. I'm just saying...
|
|
Skunk Gracklaw
Caldari GoonWaffe Goonswarm Federation
|
Posted - 2011.02.16 00:16:00 -
[11]
Are you a Mormon? This is important.
|
Sullen Skoung
|
Posted - 2011.02.16 00:16:00 -
[12]
Originally by: leavcraft
We do not support Windows XP
first, XP is obsolete theres been two entirely new OSes since. Its not CCP's fault you arent willing to roll with the times.
|
Alotta Baggage
Amarr Imperial Manufactorum Armada Assail
|
Posted - 2011.02.16 00:23:00 -
[13]
I give this 2/10, very poorly done. Though I added 1 point for use of paragraphs |
Lt Angus
Caldari the united Negative Ten.
|
Posted - 2011.02.16 00:23:00 -
[14]
I remember XP oh wait its gone again, is it a type of condiment mmmmm XP sauce wait where was I oh yea try hitting it that always works for me |
KaarBaak
Minmatar The Mighty 13th
|
Posted - 2011.02.16 00:26:00 -
[15]
Things change.
People don't.
|
Omega Sunset
Caldari Roughnecks
|
Posted - 2011.02.16 00:35:00 -
[16]
Try different agents? I'm doing 2's on one of my characters, and one agent keeps insisting on giving 0.1 lowsec missions, for lvl 2's!
XP should work fine enough, it's more about DX version and video card drivers for the most part. I was having CTD's but just updated all my drivers, everything, works fine now. Make sure you update everything, from BIOS on up, even game controller drivers you may not use can cause problems. And of course look for viruses, rootkits, spyware and turn off/uninstall anything that uses your video such as windowblinds or related apps. Then ctrl+alt+del and cut any processes not needed to run your system (may take google researching on each process).
Pilot's Journal |
Kengutsi Akira
|
Posted - 2011.02.16 00:42:00 -
[17]
Your computer is crap. Not CCPs fault. Youre an idiot anyways if you think it is. Leave. Your tears wont be missed
|
XXSketchxx
Gallente Remote Soviet Industries
|
Posted - 2011.02.16 00:47:00 -
[18]
ENTITLEMENT
|
Kengutsi Akira
|
Posted - 2011.02.16 00:52:00 -
[19]
Originally by: XXSketchxx ENTITLEMENT
lol every BIT of this game is nothing but entitled ppl screaming at each other. PVPers feel theyre entitled to shoot at PVE-ers so they scream at CCP to make it so they can PVE-ers feel theyre entitles not to PVP so they scream at CCP to make THAT possible lol
Wheres that "watered-down" guy when a situation where a term really IS "watered-down" comes up?
|
Captain Die
Suicide by Cop
|
Posted - 2011.02.16 01:19:00 -
[20]
This isn't the game you are looking for.
/waves hand --- DIE - EVE-O's SADOMASICHIST I WHO HAVE NOTHING! |
|
Lady Woman
|
Posted - 2011.02.16 01:25:00 -
[21]
I got the same problems with the game crashing and what not since the patch. As for the rest of the rant, hey he pays money hes got a right to complaint about the product or service. Its really refeshing to hear people complain who actually play the game and not sit on the forums all day.
10/10
|
Omega Sunset
Caldari Roughnecks
|
Posted - 2011.02.16 01:36:00 -
[22]
Originally by: Kengutsi Akira
Originally by: XXSketchxx ENTITLEMENT
lol every BIT of this game is nothing but entitled ppl screaming at each other. PVPers feel theyre entitled to shoot at PVE-ers so they scream at CCP to make it so they can PVE-ers feel theyre entitles not to PVP so they scream at CCP to make THAT possible lol
Wheres that "watered-down" guy when a situation where a term really IS "watered-down" comes up?
It's the same mechanism that entitles people the right to throw flaming-tards at one another over forum boards... yet would probably be too afraid face to face to say such things. Of course some people seem to ask for it in forums ;) and plenty of people around just waiting to give it.
Pilot's Journal |
Richard Aiel
Caldari GloboTech Industries
|
Posted - 2011.02.16 01:42:00 -
[23]
Originally by: Omega Sunset
Originally by: Kengutsi Akira
Originally by: XXSketchxx ENTITLEMENT
lol every BIT of this game is nothing but entitled ppl screaming at each other. PVPers feel theyre entitled to shoot at PVE-ers so they scream at CCP to make it so they can PVE-ers feel theyre entitles not to PVP so they scream at CCP to make THAT possible lol
Wheres that "watered-down" guy when a situation where a term really IS "watered-down" comes up?
It's the same mechanism that entitles people the right to throw flaming-tards at one another over forum boards... yet would probably be too afraid face to face to say such things. Of course some people seem to ask for it in forums ;) and plenty of people around just waiting to give it.
Hence why I hear Goonsquad guys are really nice at Fanfest lol ------------------------------------------------ CCP you are your own worst enemy. ------------------------------------------------ |
SamHouston
|
Posted - 2011.02.16 01:59:00 -
[24]
Some agents will try to send you to low sec real often, they always have. Get different agents. Some systems agents will all try to send you to low sec, move over a system or two to the next agents you need or start with a different corp. One thing for sure with this game, you have to adapt and that means you will move, will change play style and will learn something new. It is what does keep this otherwise way boring game interesting to the nonshooters.
Look at your internet provider as regards your problems, Eve plays just fine with XP and older pcs.
|
Jovan Geldon
Gallente Lead Farmers Kill It With Fire
|
Posted - 2011.02.16 02:18:00 -
[25]
Really? 23 posts and no one's said it yet? Oh well, I guess it's up to me.
*Ahem*
Can I have your stuff?
|
Alotta Baggage
Amarr Imperial Manufactorum Armada Assail
|
Posted - 2011.02.16 02:25:00 -
[26]
Edited by: Alotta Baggage on 16/02/2011 02:24:57
Originally by: Jovan Geldon Really? 23 posts and no one's said it yet? Oh well, I guess it's up to me.
*Ahem*
Can I have your stuff?
You got beaten by the second poster
Originally by: Grace Wing Can I have yours stuff and that of your kids?
Originally by: Magnus Andronicus ur character looks like a f***ing clown dude.
|
Omega Sunset
Caldari Roughnecks
|
Posted - 2011.02.16 02:26:00 -
[27]
Originally by: Jovan Geldon Really? 23 posts and no one's said it yet? Oh well, I guess it's up to me.
*Ahem*
Can I have your stuff?
ah well I can say I read the thread at least *shrugs* Though I admit I skipped a little of the OP, my radar was on.
Pilot's Journal |
Lost Greybeard
|
Posted - 2011.02.16 02:33:00 -
[28]
I, too, wish that I could run a game with 2010 graphics and processing requirements on an OS that's been obsolete since 2005 and hasn't even been supported by its manufacturer since 2007.
While I'm at it, I DEMAND RECOMPENSE from EA-Mythic, Warhammer Online: Age of Reckoning runs like **** on my Commodore 64.
And don't even get me STARTED on Crysis for circular slide rule! ---
If you outlaw tautologies, only outlaws will have tautologies. ~Anonymous |
Omega Sunset
Caldari Roughnecks
|
Posted - 2011.02.16 02:43:00 -
[29]
Originally by: Lost Greybeard I, too, wish that I could run a game with 2010 graphics and processing requirements on an OS that's been obsolete since 2005 and hasn't even been supported by its manufacturer since 2007.
Eh EVE isn't 2010 graphics. XP is still supported by MS, couple more years at least. They should discontinue Vista before XP.
Pilot's Journal |
Your Stuff
|
Posted - 2011.02.16 03:04:00 -
[30]
|
|
|
|
|
Pages: [1] 2 :: one page |
First page | Previous page | Next page | Last page |