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Dane
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Posted - 2005.07.17 08:50:00 -
[1]
Edited by: Dane on 17/07/2005 10:54:17 Please...ignore us no more...talk to us...
We've been waiting and waiting for some recognition that this problem exists...so..to make it more clear for CCP, I've compiled all the threads I could find so they can see if it's an issue or not.
Linkage Linkage Linkage Linkage Linkage Linkage Linkage Linkage Linkage Linkage
Now keep in mind I left out the ones complaining of network issues, disconnects etc... these were CTD's. Is this enough CCP for you to at least give us a comment on it?
**edit: If you find a thread related to CTD troubles since PATCH...please linkage them here.
--------------------------------------------- What's worse then a Pirate saying "HEY! YOU STOLE MY STUFF!" is a Pirate that says "HEY! MY TORPEDOS WON'T BE THE SAME AGAINST THAT IBIS!" |
RedClaws
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Posted - 2005.07.17 11:25:00 -
[2]
There are still some threads about network issues and disconnects. Many people think its a disconnect because they just show up at the login screen or if they disabled the option : at the desktop.
I for one have yet to have 1 CTD and i've been playing for over a year in windowed mode.
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Dane
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Posted - 2005.07.17 12:34:00 -
[3]
Most of the crash to desktop issues are happening when in full screen, or when running another window (say for music or something), or when alt-tabbing. These are the issues of which I speak.
And please....anyone..don't say "just play in windowed mode" or something unproductive like that. Some of us like to play in full screen 1600 x 1200 as we should be able to. It wasn't an issue prior to patch for all the folks that are complaining.
Hopefully CCP will look at this collection of threads and realize it's not in our imagination.
:) |
CaptainSeafort
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Posted - 2005.07.17 12:37:00 -
[4]
many of my friends find the trouble is during missions, or other dangerous situations (ie, the worst possible times)
of maybe 30 spontaneous quits (want to differentiate these from CTDs. its no fuss, just quits for no reason. i unbound all quit shortucts, still happens, even when i dont touch keyboard) only 2 of them were disconnects, and those promptly brought up the login window again. now, im ok with this in general, as eve is a great game and generally fairly stable, but ive lost a few ships to this, and havent bothered to petition - no proof of the spontaneous quit, and i would waste weeks arguing with a petition troll about whether this was a problem with eve and reimbursable, or a problem with my computer and not. anyway, plz fix it....or ill come round and rig up all CCPs copies of eve to spontaneously quit until they fix it
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CaptainSeafort
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Posted - 2005.07.17 12:39:00 -
[5]
just seen danes post. i wud quickly like to point out that it was around previous to the cold war patch, but it wasnt nearly as common or high-profile, but afaik it didnt happen in any recognisable quantity before that patch :)
and yes, i earned my right for fullscreen, and im gunna excercise it!
so, heres an idea. either fix the spontaneous quit problem, or, if you cant, implement something that checks for it and instantly (i mean instantly) warps you to a safe spot in system, and give us a *reactivate drones* or something command :P
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Laocoon
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Posted - 2005.07.17 13:30:00 -
[6]
hahaha i was just reading this post when guess what; windowed eve goes ctd and dissapears ---------------
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Dane
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Posted - 2005.07.18 01:17:00 -
[7]
The funny thing is that I didn't have these issues at all prior to patch. I was using a 1 year old driver for my vid card...everything was stable. 100% stable.
I'm just getting a bit sick of not getting any input from them on this. |
Dane
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Posted - 2005.07.18 02:01:00 -
[8]
Ok...well there is some response in other threads..not sure why only 1 out of all the ones that have come up have been responded too..but...
here it is... Linkage |
Renfrew Shrufan
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Posted - 2005.07.18 08:43:00 -
[9]
How many times do you expect CCP to say that they need more information than "This doesn't work, you suck!"? Idiots that expect to have all their problems magically solved just because they pay a few bucks a month never cease to amaze me.
I'm surprised that there have been responses at all, with people just expecting the dev's to magically know what's going on with the player's systems. Computers are complex things - there are a LOT of things that can interfere with each other. The hardware and software possibilities probably run in to billions or more of combinations. How many of those do you expect one gaming company to be able to deeply playtest or regression test? There isn't enough CPU power in existance. :P
Unless people are willing to help with the problems they run in to by providing logs (or evidence that they are actually having a problem and just aren't griefers out to get a free ride), I wouldn't expect much.
Personally, I've never had a problem that I couldn't honestly say wasn't caused by my own driver or system concerns - with at least ten or twelve totally different systems ranging from "classic" athlon aged systems to top of the line modern multi-processor systems. (I just HAD to find out how things worked after I popped a GeForce 6800 into one of my company's servers)
"Computers are relatively simple things at this point in time. Just wait until we have genetic code running on self modifying hardware and processors. It's possible now. Now (commercially) they only do what you tell them - whether you mean to or not. The trouble is when you stack these simple things on top of each other insanely, again and again. It just becomes too much for one person to really know what's going on. It gets even more impossible when you can never really know what code the hardware you own is running - as is the case with every MS operating system in existance." - Me
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Dane
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Posted - 2005.07.18 09:34:00 -
[10]
Originally by: Renfrew Shrufan
Unless people are willing to help with the problems they run in to by providing logs (or evidence that they are actually having a problem and just aren't griefers out to get a free ride), I wouldn't expect much.
Umm...Well...That's the point. I've petitioned..logged...over and over..Gimme some credit here and don't assume that everyone that has a problem hasn't done jack about it. |
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Crellion
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Posted - 2005.07.18 10:18:00 -
[11]
The situation does seem to be getting better and hopefully it will stabilise for almost everybody very soon. However this does not explain why they cant once patch the gamme with out causing this sort of mess :(
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Dane
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Posted - 2005.07.22 10:04:00 -
[12]
Well.. If the new QA guy reads the forums, I hope they learn something. I can't play this way. I completely reloaded windows after formatting the drive. Using the original driver and the latest one and there's just nothing changing.
All that changed was that there was a big patch. There were no responses to my ingame inquiries.
I hope you read the comments on the account cancellation page. Your customers deserve better service and support. |
Nukleanis
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Posted - 2005.07.22 11:08:00 -
[13]
Edited by: Nukleanis on 22/07/2005 11:08:12 When I filed my bug report a few days ago I opened up my eve\logs directory, and this is a quick list of version numbers and crashes...
3366: One crash. 3538: One crash. 3548: Ten crashes. 3550: Thirteen crashes.
All I want of for CCP to put up their hands and say "Look Nukleanis, we're ever so sorry that this has happened and we're even more sorry that you lost a battleship to another bug in our software. Please accept our apologies and this patch that will make everything hunky dory."
That would make me a very happy person, but at the moment I'm paying for a game that's unplayable due to bugs. In my school of financial accounting, that's not a wise investment.
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syborg
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Posted - 2005.07.22 14:49:00 -
[14]
This CTD problem is server side not client petitioned three times "reinstall,clean cashe,upgrade drivers" all this don't work the game is unplayable time to cancel till they fix the thing http://img.photobucket.com/albums/v291/xelios/newsig2.gif(/img)
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madaluap
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Posted - 2005.07.22 16:04:00 -
[15]
yerrr eve runs like a piece of ****, thats a fact. but im sure they are on it and will work things out, just like they did before.
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Dane
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Posted - 2005.07.23 04:09:00 -
[16]
Edited by: Dane on 23/07/2005 04:09:08 If they were on it, why don't they come out and say so?
Wouldn't you if you had customers complaining?
:) |
Dane
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Posted - 2005.07.23 05:00:00 -
[17]
OMFG! There was actually a reply to this subject in this thread here
Hope? Or Too Late. |
predorianis
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Posted - 2005.07.23 06:30:00 -
[18]
Edited by: predorianis on 23/07/2005 06:31:25
Originally by: Renfrew Shrufan How many times do you expect CCP to say that they need more information than "This doesn't work, you suck!"? Idiots that expect to have all their problems magically solved just because they pay a few bucks a month never cease to amaze me.
that's BS, and it doesnt mean battleship, when CCP doesnt know the answer they say sorry its client side not server side, just like so many other problems ingame they have a standard answer for things they dont understand.
let them first find the answers so many people asking for before they release another nice patch/upgrade or what ever u want to call it (dont greate new problems as long u havn't fix the old ones)
and no im not a whiner, infact i have 3 pc's all different from each other and EVE runs smooth
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Henry Fredyericus
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Posted - 2005.07.23 07:39:00 -
[19]
Seems that the problems are all related to server side, not the client side.
The last days have given us many server reboots, because of in-game region lock-ups. This is indeed quite a major problem, when it needs to reboot the whole cluster. Currently I think the EVE Devs are trying to pinpoint down the cause behind this, tough it might take some time to find the the trigger.
Talking about myself, as been in Essence region...I haven't had any problems yet. Everything running smoohtly, tough who knows when this horrible lock-up plague reaches to my home door
So everyone...do not give up yet. I'm sure the EVE Team is doing eveything they can right now to solve this thing. When they do not give much information, that does not mean they are doing nothing. It is currently their highest interest to solve those things promptly.
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Dane
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Posted - 2005.07.23 08:58:00 -
[20]
Couldn't agree with you more. They are obviously on top of it now. When they don't say anything...don't acknowledge anything..it's hard for us to know that they are doing something.
Would be nice to get SOME sort of..."yah..we know about that..working on it" sooner than weeks later though.
But again. At least they are now acknowledging the issue and working it. Alas, I'm still not renewing. It just took too damn long. |
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Oz Draconis
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Posted - 2005.07.24 19:45:00 -
[21]
I crash to desktop when ever I try and run two instances of Eve. From two different folder of course and yes I tried reducing their process priority to 'Below Normal'.
I also tried changing resolution and color depths for the videocard and in Eve.
A friend crashes several times an hour unless he turnes off the audio in Eve.
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Dane
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Posted - 2005.07.25 09:49:00 -
[22]
Edited by: Dane on 25/07/2005 09:50:50 I'm glad the other thread is getting some attention. Haven't seen much response from the Devs lately regarding the issue.
Linkage
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Timothy
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Posted - 2005.07.26 21:56:00 -
[23]
I believe that the problem is a memory leak. I have 512 mb of ram and I get ctd's. One person said that they had the ctd problems until they upgraded to 1 gig of ram.
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Timothy
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Posted - 2005.07.26 21:56:00 -
[24]
Edited by: Timothy on 26/07/2005 21:56:44 double post |
Moondragon Jr
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Posted - 2005.07.27 18:57:00 -
[25]
I have 1 gig of ram and I am experiencing CTDs every 30-40 minutes, not counting lag issues. Never had that before the patch. This leads me to a conclusion that amount of RAM is not an issue in this case.
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Kam Xotarik
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Posted - 2005.08.07 06:42:00 -
[26]
I just finished playing the trial.
I liked the look of the game after a couple of days and decided to just log in ocassionally to train my learning skills up before starting the game "proper".
So my trial runs out, I pay the 20 bucks, and I log in to get started on my adventures........... and sweet jesus christ I have never, ever experienced so many CTDs in one game in over 25 years of gaming.
It's like every other time I try to alt-tab back into the game, nothing happens. Another thread on here said to alt-enter twice when that happens... so I do that and wow! The game CTDs!!
The best advice anyone can seem to give is "play windowed". Absolutely no way in a million years would I play any game windowed. I'm glad it works for you though.
The issue affecting alt-tab crashes is obviously clientside, and I strongly hope CCP can find a way to resolve it soon because although this game is awesome, there's no way I can carry on playing like this.
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Maverick Inoh
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Posted - 2005.08.11 17:39:00 -
[27]
Originally by: Renfrew Shrufan How many times do you expect CCP to say that they need more information than ... (Mute) blah blah blah ... (Preach Ends) (Sound On)
Ok, making a long post short, yes we have to send them the crash logs and all information, and yes there are a LOT of combinations on the client systems.
But the worst part is that the ctd is DIFFICULT TO REPRODUCE. Even worse, the crash dump may be (and probably is) useless, because the bug that caused the fault probably happened sometime before the crash itself.
So, yes, the problem is difficult to fix, because if it wasnt they would have fixed it already, wouldnt they? (i dont believe they are incompetent).
What do we all want? The problem fixed. What should they do? Fix the problem (which they probably are), AND AKNOWLEDGE IT PUBLICLY, i.e., offer some kind of explanation like this to the users instead of silence. Who is their comunity relations person, btw?
I know its cold there on Iceland, but that can't be used as an excuse for everything...
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