| Pages: [1] 2 3 4 5 :: one page |
| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
|
Oveur
   |
Posted - 2005.07.24 14:11:00 -
[1]
I posted news about the current situation. I need a fresh thread to get direct feedback when we take down Tranquiltiy.
Keep the info coming. If you get stuck, I'd appreciate you tell us what you were doing at the time. This is most likely caused by a hotfix or side-effects of two hotfixes which only occur on a large cluster like Tranquility.
We will start by rolling back some of these hotfixes, which means we will be re-introducing bugs but these pale in comparison to having Tranquility stable.
_____________________________
I say hey sky, s'other say I won say, I pray to J I get the same ol' same ol. |
|
Heritor
|
Posted - 2005.07.24 14:44:00 -
[2]
Thx 
|
Azeusus
|
Posted - 2005.07.24 14:57:00 -
[3]
suppose ill ask the first questions...
ETA's on downtimes?
ETA on fixes? or do you have a clear understanding of whats caused these problems?
Stuff happens, eve's like everything else, nobody can guarentee service 100% of the time for anything, good to see the chaps are on it.
Goodluck Oveur - GL with the kiddy 
|
Joshua Calvert
|
Posted - 2005.07.24 15:07:00 -
[4]
Is there any way of doing a selective rollback for the most likely fixes to have caused this problem or will it have to be an all-or-nothing sort of thing?
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |
sapage1
|
Posted - 2005.07.24 15:44:00 -
[5]
Will players get a day refunded to them for lack of stability?
___________________________________________________
|
The Enslaver
|
Posted - 2005.07.24 15:51:00 -
[6]
 Originally by: sapage1
Will players get a day refunded to them for lack of stability?
I propose that instead of losing that much money, it is used on upgrading the hardware.
Now, stop whining. 
--------
FireFoxx80: If you think you can do a better job, go find yourself a datacentre to host a box, get a copy of Visual Studio, and STFU. |
Ronzap
|
Posted - 2005.07.24 15:52:00 -
[7]
Originally by: sapage1
Will players get a day refunded to them for lack of stability?
I'm paid up until February, so can't say I'm going to notice an extra day.
|
Hllaxiu
|
Posted - 2005.07.24 16:04:00 -
[8]
Originally by: Joshua Calvert
Is there any way of doing a selective rollback for the most likely fixes to have caused this problem or will it have to be an all-or-nothing sort of thing?
Go to last known good first, then throw on the patches slowly and carefully until it blows up again (on a test server obviously). This is general "best practices" for any computer system.
Proud member of Elite Academy. |
Gigi Barbagrigia
|
Posted - 2005.07.24 16:09:00 -
[9]
Originally by: The Enslaver
I propose that instead of losing that much money, it is used on upgrading the hardware.
Now, stop whining.
/signed on both
-----
42 |
Zenst
|
Posted - 2005.07.24 16:32:00 -
[10]
I've not experienced being stuck, but saying that I have also been in 0.0 and as such not encounted any of the gate changes introduced. Maybe just one of those things (and indeed had large numbers in local), but there may be some coralation there.
GL, I've set a semi long skill train a going :)
|
Smiffa
|
Posted - 2005.07.24 16:48:00 -
[11]
16:40 Gametime
Stuck travelling from Anher into Hagilur. Approached gate from 15km though issued the jump command manually from the context-menu (i.e. not using Autopilot or instas). Display shows Anher still and didn't display any of the usual messages though the ship did cloak.
Re-logging doesn't appear to be working.
---
|
ghanimede
|
Posted - 2005.07.24 16:50:00 -
[12]
i am 'stuck' same as 2 days ago, logging into game can only get as far as entering station, sound ok but no visual
no point filing a petition, but please if this is going to last as laong as last time can we have an up-date posted on this thread?
What do you despise? By this are you truly known |
Mort Dyken
|
Posted - 2005.07.24 17:02:00 -
[13]
I'm stuck in Ebasgerdur. I was ice-mining when bad lag occured and I could not open containers anymore. I relogged and couldn't get back into the game.
Yesterday I was attacking hostiles in E02 with a few alliance mates. When we arrived at the station, the screen did not refresh anymore, and we had to log after some time. After that we could not get back into the game until after dt.
|
Rachag
|
Posted - 2005.07.24 17:05:00 -
[14]
currently stuck in a roid belt in 0.5 space. 
had locked onto some dead rat containers and tried to open one, no go, stuck from then on.
still waiting to get my petition and i just noticed tah they are going to restart server in 15 min, wonder if i have any ship left to fly if i get back on? 
|
Palx
|
Posted - 2005.07.24 17:18:00 -
[15]
Edited by: Palx on 24/07/2005 17:19:58
Edited by: Palx on 24/07/2005 17:19:46
Yup, just went down now
|
Xianne Doroux
|
Posted - 2005.07.24 17:22:00 -
[16]
Originally by: The Enslaver
Originally by: sapage1
Will players get a day refunded to them for lack of stability?
I propose that instead of losing that much money, it is used on upgrading the hardware.
Now, stop whining.
I'd rather take some free gaming time, its not propably a hardware problem anyway.
They have plenty of money to invest on HW without limiting customer satisfaction anyway.
Why you whineflamers can't accept that many people feel unjust having been stucked for eons. Tho I havent, but still this constant rebooting stuff and lagging gets on nerve. Please stop flaming on whiners, they have all right to do it.
|
eddie valvetino
|
Posted - 2005.07.24 17:24:00 -
[17]
hmmm
really for me - i can handle problems
what does my head in - is the complete lack of any real communication from CCP to the player base.
I was stuck for 13 hours - with no info what so ever. when you're some where unsafe and flying something like a HAC going afk and then being "freed" may cost you your ship - and unless everything on your ship is destroyed - you may end up only having the ship replaced and not the mods (this can cost a lot) and atm this can take three weeks
But logging means you get no info at all - learnt that last night too
it's not hard to post something at log in or even in the players news centre - but none of that was done
this has nothing to do with the EULA and everything to do with good customer relations
Yes to EULA completely covers CCP from server issues, but that does not change the fact that there is a "moral" edict here, That it is simply not polite to ignore players (customers)
it's true CCP are lucky in as much as no game really come close to Eve - But that is not a good reason to forget customer service
Anyway - I've had yet another rant (i'm fairly sure everyone is sick of hearing from me, so this will be my last post on the matter) - currently my card details have been removed from my subscription (they will almost certainly be put back it's true - but that is about the ppl i play with and not the game)
So that is my complaint, input, rant and/or flame - take your pick, please CCP in the future talk to your customers - you're living - the players, when this happens again - logging on the www.eve-online.com only to see how you're break records, doesn't calm anyone down
wanna know the funny thing? As i'm writing this - I'm stuck again 
(\_/)
(O.o)
(> <) |
Embattle
|
Posted - 2005.07.24 17:24:00 -
[18]
Server seems to of vanished.
|
Marovinchian
|
Posted - 2005.07.24 17:24:00 -
[19]
i blame the missile nerfs for the current instability of eve...time too un nerf 
|
Spaja Saist
|
Posted - 2005.07.24 17:26:00 -
[20]
Originally by: The Enslaver
Originally by: sapage1
Will players get a day refunded to them for lack of stability?
I propose that instead of losing that much money, it is used on upgrading the hardware.
Now, stop whining.
Well if you would bother to read you would see it has nothing to do with hardware and everything to do with buggy hotfixes. Good to see CCP's new QA system is working.
And they should give everyone at least two days credit for all the problems people have been having.
|
sidthesexist
|
Posted - 2005.07.24 17:28:00 -
[21]
Originally by: The Enslaver
Originally by: sapage1
Will players get a day refunded to them for lack of stability?
I propose that instead of losing that much money, it is used on upgrading the hardware.
Now, stop whining.
i propose the money's used to stick a bounty on the programmers and any left used to hire new ones that havnt been trained by a company like microsoft to leave bugs in anything they write
|
Ronzap
|
Posted - 2005.07.24 17:30:00 -
[22]
Originally by: Spaja Saist
Well if you would bother to read you would see it has nothing to do with hardware and everything to do with buggy hotfixes. Good to see CCP's new QA system is working.
Actually, if the problem didn't manifest itself on the test server it's likely to be a problem that results from scale - i.e. only manifests itself when 10,000 players are in the game. This can either be looked at in two ways (a) get better hardware, or (b) optimise the software to cope with the increased load.
Why do you have to go about this post in such an offensive manner anyway?
Originally by: Spaja Saist
And they should give everyone at least two days credit for all the problems people have been having.
Get a grip, whiner.
|
eddie valvetino
|
Posted - 2005.07.24 17:31:00 -
[23]
Edited by: eddie valvetino on 24/07/2005 17:34:01
Originally by: Marovinchian
i blame the missile nerfs for the current instability of eve...time too un nerf
hehe - yeah - that would make me so much happier - but only if it's was my missiles alone that were un-nerfed and we kept the missiles skills and my cerb skill fired 7.5km/s heavies but did 270 hp every hit
To much to ask?
Well i don't think so - hehe
(\_/)
(O.o)
(> <) |
Ander
|
Posted - 2005.07.24 17:33:00 -
[24]
I dont know if CCP has invested in a framework for automation of testing. But I do propose that any big software company do this.
There're a couple of opensource systems for this.
SAFSDEV, STAF.
http://staf.sourceforge.net/index.php
http://sourceforge.net/projects/safsdev
While STAF deals with python I do not know if these systems would be usable in the EVE dev envoirment.
There're also a couple of commercial ($100k pricerange) software automation framework support systems.
http://www.eve-pirate.com |
Spaja Saist
|
Posted - 2005.07.24 17:33:00 -
[25]
Originally by: Ronzap
Originally by: Spaja Saist
Well if you would bother to read you would see it has nothing to do with hardware and everything to do with buggy hotfixes. Good to see CCP's new QA system is working.
Actually, if the problem didn't manifest itself on the test server it's likely to be a problem that results from scale - i.e. only manifests itself when 10,000 players are in the game. This can either be looked at in two ways (a) get better hardware, or (b) optimise the software to cope with the increased load.
Why do you have to go about this post in such an offensive manner anyway?
Originally by: Spaja Saist
And they should give everyone at least two days credit for all the problems people have been having.
Get a grip, whiner.
How about you post with a main alt boy. Oh and quite whining about whiners.
|
|
Wrangler
|
Posted - 2005.07.24 17:34:00 -
[26]
Originally by: Spaja Saist
Well if you would bother to read you would see it has nothing to do with hardware and everything to do with buggy hotfixes. Good to see CCP's new QA system is working.
And they should give everyone at least two days credit for all the problems people have been having.
And if you would bother to read you would see that the bugs are the kind that only occurs on a large cluster like Tranquility, that means they can't be found on the test server.. 
[Read the Rules!] - [Email the Moderators] |
|
Lo3d3R
|
Posted - 2005.07.24 17:36:00 -
[27]
Edited by: Lo3d3R on 24/07/2005 17:35:54
Originally by: Oveur
I posted news about the current situation. I need a fresh thread to get direct feedback when we take down Tranquiltiy.
Keep the info coming. If you get stuck, I'd appreciate you tell us what you were doing at the time. This is most likely caused by a hotfix or side-effects of two hotfixes which only occur on a large cluster like Tranquility.
We will start by rolling back some of these hotfixes, which means we will be re-introducing bugs but these pale in comparison to having Tranquility stable.
ok when i got stuck, i was doing nothing more then jumping threw the gate, and then it stopped, blackscreen when try to loggin, and i was still in local list, but not visible in space, maybe its has something to do with the systems communicating to each other, i mean when you like jump from one system in to the other and you have a bad line for a split seccond, some octet of data gets lost, and the check is not 100%, thus you r not allowed to jump fully but yet you cannot go back either, twilightzone.
|
Ronzap
|
Posted - 2005.07.24 17:42:00 -
[28]
And it's quite nice to see GMs & Devs working through the weekend to let us get back into the game as this happens.
Man, don't think I'd want to work for CCP, however cool it might be... my pager would be going off all the time 
|
Sid Carrera
|
Posted - 2005.07.24 17:53:00 -
[29]
Undocked after the reboot and now im stuck and cant relog. :(
|
Hilabana
|
Posted - 2005.07.24 17:54:00 -
[30]
Originally by: Oveur
I posted news about the current situation. I need a fresh thread to get direct feedback when we take down Tranquiltiy.
Keep the info coming. If you get stuck, I'd appreciate you tell us what you were doing at the time. This is most likely caused by a hotfix or side-effects of two hotfixes which only occur on a large cluster like Tranquility.
We will start by rolling back some of these hotfixes, which means we will be re-introducing bugs but these pale in comparison to having Tranquility stable.
why not mirror TQ on to the test server and test all 13000 or how many player accounts that on eve till you find out what one of the files and data is holding errors.
May be its some thing like a old char back from beta time that has items that the data base no longer sees right in the game as it is now.
______________________________________________
Im just a Older person having fun in the best
Game ever made in the world -=[ EVE-ONLINE ]=-
---------------------------------------------- |
| |
|
| Pages: [1] 2 3 4 5 :: one page |
| First page | Previous page | Next page | Last page |