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Thread Statistics | Show CCP posts - 12 post(s) |
Chromoburst
Perkone
Caldari State
6
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Posted - 2013.07.30 13:33:00 -
[31] - Quote
The launcher does not work for me.
(For the Devs: Its an ISP Caching probem. The files needed to identify the patch version never change size. They are text files of exactly the same size day to day. Since an ISP web cache uses the file size to determine if the file has changed it never updates in certain types of caches. This is mostly true in satellite internet such as I have. Properly handle the caching issue, and do what needs to be done to clear the current caches and you should be good. See this post: https://forums.eveonline.com/default.aspx?g=posts&t=258646&find=unread)
The launcher wont auto apply a patch so here's how you force it to take a downloaded patch:
1. Download it to whatever directory you would like
2. With an internet connection open the launcher and let it fail
3. Go to settings -> patches -> import the patch.
4. Rerun the launcher. It will force it to be installed.
All your base are belong to us! |
3dward Scissorhands
1
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Posted - 2013.07.30 16:56:00 -
[32] - Quote
Hello,
I just wanted to add in this thread my problem. Today i launch the eve client, it then detects incompatible protocol so the client now detects a new version so it ask s for a 6mb download. Ounce it finishes it goes thru the process of updating closing the client, after several minutes after a 24mb download it starts another 1mb download which at this point it wont do nothing else. I forcibly close the the patching window and relaunch the eve launcher thru the launcher/appdata folder and to my surprise after 15 minutes the eve launcher just stucks on the 1/4 validating client. So i try launching client again and since the 6mb was already downloaded it goes difrectly to the updating window which now i am getting an error and it asks for the repair tool. I run the repair too and oi get an error.
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MachineGun Matt
No Option
R O G U E
5
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Posted - 2013.07.31 03:17:00 -
[33] - Quote
Is someone able to upload the newest patch? (still cant seem to connect to the download server here) |
Dyner
Midgard Protectorate
127
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Posted - 2013.08.13 23:15:00 -
[34] - Quote
Third ******* time it's broken. Get your **** together.
Or drop this ridiculous FORCED method of patching the game.
launcher.2013.08.13.log ->
http://pastebin.com/B2s2EKTa |
3dward Scissorhands
2
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Posted - 2013.08.14 00:02:00 -
[35] - Quote
Ok trying to update this foking game but it wont let me do ****. Can anyone help me update this game manually instead of this stupid method ccp insist in having. Isnt the new method suppose to address the problems during update? |
Lee Saisima
Caldari Arms and Industry
4
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Posted - 2013.08.14 01:15:00 -
[36] - Quote
Try heading here, select your OS, and click the link for "Generic Patcher". You should get a .exe for the latest client patch. Let me know if this works please. |
Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.10.24 09:16:00 -
[37] - Quote
http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!! |
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CCP Aporia
C C P
C C P Alliance
111
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Posted - 2013.10.25 09:02:00 -
[38] - Quote
Burlachok wrote:http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!!
That message is actually coming from the proxy where it seems to have trouble resolving the domain name for client.eveonline.com.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.10.25 10:22:00 -
[39] - Quote
CCP Aporia wrote:Burlachok wrote:http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!! That message is actually coming from the proxy where it seems to have trouble resolving the domain name for client.eveonline.com.
from proxy:
DNS Response data:
Official Host Name: client.eveonline.com
Resolved Addresses:
87.237.39.166
Cache TTL: 3600, cache MISS
DNS Resolver Response: Success
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.10.25 13:59:00 -
[40] - Quote
Burlachok wrote:CCP Aporia wrote:Burlachok wrote:http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!! That message is actually coming from the proxy where it seems to have trouble resolving the domain name for client.eveonline.com. from proxy: DNS Response data: Official Host Name: client.eveonline.com Resolved Addresses: 87.237.39.166 Cache TTL: 3600, cache MISS DNS Resolver Response: Success
In case you have set this up yourself, check if the SSL port (443) is also handled correctly by your proxy.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.10.28 05:27:00 -
[41] - Quote
CCP Aporia wrote:Burlachok wrote:CCP Aporia wrote:Burlachok wrote:http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!! That message is actually coming from the proxy where it seems to have trouble resolving the domain name for client.eveonline.com. from proxy: DNS Response data: Official Host Name: client.eveonline.com Resolved Addresses: 87.237.39.166 Cache TTL: 3600, cache MISS DNS Resolver Response: Success In case you have set this up yourself, check if the SSL port (443) is also handled correctly by your proxy.
Thanks for replay. This proxy serves a lot of other traffic and other connections over ssl(443) don't have such trouble, early don't have this trouble EVE launcher, this issue being after regular launcher's update. |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.10.28 11:28:00 -
[42] - Quote
Burlachok wrote:CCP Aporia wrote:Burlachok wrote:CCP Aporia wrote:Burlachok wrote:http://postimg.org/image/dlfldrlb9/ WTF ? When launcher fix and he will be correct work with proxy ?
First launchers's versions don't have this issue !!! That message is actually coming from the proxy where it seems to have trouble resolving the domain name for client.eveonline.com. from proxy: DNS Response data: Official Host Name: client.eveonline.com Resolved Addresses: 87.237.39.166 Cache TTL: 3600, cache MISS DNS Resolver Response: Success In case you have set this up yourself, check if the SSL port (443) is also handled correctly by your proxy. Thanks for replay. This proxy serves a lot of other traffic and other connections over ssl(443) don't have such trouble, early don't have this trouble EVE launcher, this issue being after regular launcher's update.
Can you provide a log file for the launcher via pastebin or a support ticket? The logs should be located in [path to eve folder]\launcher\cache and are called launcher.2013.10.27.log or something like that.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.10.29 10:53:00 -
[43] - Quote
CCP Aporia wrote:
Can you provide a log file for the launcher via pastebin or a support ticket? The logs should be located in [path to eve folder]\launcher\cache and are called launcher.2013.10.27.log or something like that.
Unexpectedly! I didn't know that folder cache contain logs :). I register support ticket id is 3423727 and attach last log.
Thank's |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.10.30 12:31:00 -
[44] - Quote
Just took a look at it, and according to that log file then the SSL connection via port 443 is failing. This is most likely because either the proxy or a firewall does not allow requests from the launcher on that port. Please double check your configuration, and take note that just because it works in a browser does not mean it works in the launcher, as firewalls can be configured to only allow certain applications access to specific resources . (-:
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Razesdarked
Stay Frosty.
19
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Posted - 2013.11.19 12:59:00 -
[45] - Quote
Hi.
Thanks to OP for the direct links to the patch.
I have incredibly slow internet where I live, so I have often been downloading the patch on a public computer where I can't install eve or the launcher. Getting a hold of the patch and moving it to my own computer when I get home saves me hours of patching.
I have been using https://client.eveonline.com/patches/patches.asp in the past, but i does not seem to work.
Is that a bug or has that site been discontinued? Regardless. This was a very helpful feature for me. I hope you will continue to support it or make an alternative in the future. |
Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.11.20 12:07:00 -
[46] - Quote
CCP Aporia wrote:Just took a look at it, and according to that log file then the SSL connection via port 443 is failing. This is most likely because either the proxy or a firewall does not allow requests from the launcher on that port. Please double check your configuration, and take note that just because it works in a browser does not mean it works in the launcher, as firewalls can be configured to only allow certain applications access to specific resources . (-:
Hi. I long time had no opportunity, to continue diagnostics.
Yes, i too see in this logs, failed SSL connection to https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt, but this file i can open in browser. At the same time, i see in proxy, how launcher try get URL www.none.com:80. And I trust that more that I see on proxy. |
Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.11.25 09:09:00 -
[47] - Quote
up |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.25 10:10:00 -
[48] - Quote
Burlachok wrote:CCP Aporia wrote:Just took a look at it, and according to that log file then the SSL connection via port 443 is failing. This is most likely because either the proxy or a firewall does not allow requests from the launcher on that port. Please double check your configuration, and take note that just because it works in a browser does not mean it works in the launcher, as firewalls can be configured to only allow certain applications access to specific resources . (-: Hi. I long time had no opportunity, to continue diagnostics. Yes, i too see in this logs, failed SSL connection to https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt, but this file i can open in browser. At the same time, i see in proxy, how launcher try get URL www.none.com:80. And I trust that more that I see on proxy. PS: And I don't understand that to you disturbs, it is simple to make opportunity to download patches separately and to import them through a launcher even if he has no successful connection. update: Launcher try open address 87.237.39.166(client.eveonline.com):443 irrespective of settings proxy in Browser, why ?? I see it when I look, what connections he tries to open from system where it is started.
The launcher should be picking up your system's proxy settings (e.g. the ones you specify in your control panel / in IE) without a problem. Which browser are you using?
The None URL is because it could not get the info file so it does not know which places to connect to.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Burlachok
Imperial Academy
Amarr Empire
0
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Posted - 2013.11.25 11:31:00 -
[49] - Quote
CCP Aporia wrote:Burlachok wrote:CCP Aporia wrote:Just took a look at it, and according to that log file then the SSL connection via port 443 is failing. This is most likely because either the proxy or a firewall does not allow requests from the launcher on that port. Please double check your configuration, and take note that just because it works in a browser does not mean it works in the launcher, as firewalls can be configured to only allow certain applications access to specific resources . (-: Hi. I long time had no opportunity, to continue diagnostics. Yes, i too see in this logs, failed SSL connection to https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt, but this file i can open in browser. At the same time, i see in proxy, how launcher try get URL www.none.com:80. And I trust that more that I see on proxy. PS: And I don't understand that to you disturbs, it is simple to make opportunity to download patches separately and to import them through a launcher even if he has no successful connection. update: Launcher try open address 87.237.39.166(client.eveonline.com):443 irrespective of settings proxy in Browser, why ?? I see it when I look, what connections he tries to open from system where it is started. The launcher should be picking up your system's proxy settings (e.g. the ones you specify in your control panel / in IE) without a problem. Which browser are you using? The None URL is because it could not get the info file so it does not know which places to connect to.
Browser, where the proxy is specified - IE. When i specify proxy in IE, launcher beginning connection try open 87.237.39.166(client.eveonline.com):443 and then establish connection to proxy, where i see connection to www.none.com:80 |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.25 12:57:00 -
[50] - Quote
Burlachok wrote:CCP Aporia wrote:Burlachok wrote:CCP Aporia wrote:Just took a look at it, and according to that log file then the SSL connection via port 443 is failing. This is most likely because either the proxy or a firewall does not allow requests from the launcher on that port. Please double check your configuration, and take note that just because it works in a browser does not mean it works in the launcher, as firewalls can be configured to only allow certain applications access to specific resources . (-: Hi. I long time had no opportunity, to continue diagnostics. Yes, i too see in this logs, failed SSL connection to https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt, but this file i can open in browser. At the same time, i see in proxy, how launcher try get URL www.none.com:80. And I trust that more that I see on proxy. PS: And I don't understand that to you disturbs, it is simple to make opportunity to download patches separately and to import them through a launcher even if he has no successful connection. update: Launcher try open address 87.237.39.166(client.eveonline.com):443 irrespective of settings proxy in Browser, why ?? I see it when I look, what connections he tries to open from system where it is started. The launcher should be picking up your system's proxy settings (e.g. the ones you specify in your control panel / in IE) without a problem. Which browser are you using? The None URL is because it could not get the info file so it does not know which places to connect to. Browser, where the proxy is specified - IE. When i specify proxy in IE, launcher beginning connection try open 87.237.39.166(client.eveonline.com):443 and then establish connection to proxy, where i see connection to www.none.com:80
Right, I've done some deeper digging, and there is indeed a problem with the network module we are using and proxy-tunneled HTTPS connections. Oops. Looking into this, but this might take a moment to get fixed...
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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