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          kieron 
           
           
  
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        Posted - 2005.12.19 20:01:00 -
          [1] 
          
           
          We are experiencing some lag issues. There are some hotfixes slated to address the causes and the GM team is hard at work doing what they can to assist. The issues stem from the same causes Oveur mentioned in yesterday's News Item.
  Nodes are being manually 'unstuck' by the GMs as needed and they will continue to do so as long as it is needed. The Devs are also working on other means to fix the lag, in addition to tomorrow's hotfixes.
  kieron Community Manager, EVE Online
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          Grainsalt 
           
          
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        Posted - 2005.12.19 20:02:00 -
          [2] 
          
           
          Are we expecting a reboot tonight, i.e. is it worth me sitting in space or is it best for me to log off and help the lag?
 
 
  BabyBlue:- "I propose CCP make USB powered genital electrodes compulsory for pod pilots, activated when hull < 5%. " | 
      
      
      
          
          Kylania 
           
          
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        Posted - 2005.12.19 20:03:00 -
          [3] 
          
           
          Could I get a GM to come to work and pretend to be me so I could go home and play please? All they'd have to do is sit here and say, "Not my problem, ask soandso" and occasionally say "Oh, that's interesting, I'll look into it right away."
  Thanks!!   -- Lil Miner | 
      
      
      
          
          Elve Sorrow 
           
          
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        Posted - 2005.12.19 20:05:00 -
          [4] 
          
           
          When do you estimate TQ will be playable again Kieron?
 
 
 
 
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          ParMizaN 
           
          
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        Posted - 2005.12.19 20:06:00 -
          [5] 
          
           
          Good to see they are being recognised and worked on
  Phenomena of ironies, cast the litany aside  How intelligible, blessed be the forgetful | 
      
      
      
          
          Exioce 
           
          
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        Posted - 2005.12.19 20:07:00 -
          [6] 
          
           
            Originally by: Kylania Could I get a GM to come to work and pretend to be me so I could go home and play please? All they'd have to do is sit here and say, "Not my problem, ask soandso" and occasionally say "Oh, that's interesting, I'll look into it right away."
  Thanks!!  
 
 
  i am a GM, tech 3 bpo's for all!
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          Truls Titan 
           
          
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        Posted - 2005.12.19 20:09:00 -
          [7] 
          
           
            Originally by: Grainsalt Are we expecting a reboot tonight, i.e. is it worth me sitting in space or is it best for me to log off and help the lag?
 
 
 
  Hey Grain. Best log off and keep the wife happy. 
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          Acwron 
           
          
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        Posted - 2005.12.19 20:10:00 -
          [8] 
          
           
          G is trying to move since RMR. So far we were able to make about 3 jumps per day...
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          Hellspawn01 
           
          
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        Posted - 2005.12.19 20:17:00 -
          [9] 
          
           
            Originally by: kieron We are experiencing some lag issues. There are some hotfixes slated to address the causes and the GM team is hard at work doing what they can to assist. The issues stem from the same causes Oveur mentioned in yesterday's News Item.
  Nodes are being manually 'unstuck' by the GMs as needed and they will continue to do so as long as it is needed. The Devs are also working on other means to fix the lag, in addition to tomorrow's hotfixes.
 
 
 
  I want a baby from each person mentioned above. ------ BlogÖ | 
      
      
      
          
          Andrue 
           
          
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        Posted - 2005.12.19 20:27:00 -
          [10] 
          
           
          *sniff* my second account is stuck on route to clearing rats prior to hauling his second can. It's so unfair.
  Meh. It's only two Raveners so he can tank them in his BS until he warps out. Good job his punisher was too far to go and get, lol. -- (Battle hardened miner)
  [Brackley, UK]
  WARNING:This post may contain large doses of reality. | 
      
      
      
          
          litsy 2 
           
          
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        Posted - 2005.12.19 20:34:00 -
          [11] 
          
           
          just had 435 secionds lag on any action i did in gme, means warping to next system took me only 35 minutes, and that is not overreacted, i was amazed lol to see such never seen before lag, totally unplayable, stuck in empire space, with this lag take me couple hour to get few jumps further lol, hope they gonna fix it any soon, this is not some lag no more, this is the worst i ever seen in years of playing mmorpgs lol, probably a record
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          FireFoxx80 
           
          
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        Posted - 2005.12.19 20:54:00 -
          [12] 
          
           
          Yeah, lagged out when jumping 8+ times in the last 24. Not good.
  Still, least the wife is happy that I am spending more 'quality time' with her.
  23? # Missile Tool # ex: P-TMC : USAC | 
      
      
      
          
          sonofollo 
           
          
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        Posted - 2005.12.19 20:54:00 -
          [13] 
          
           
          any plans on bringing the 100% lagged not working recruitment channel back in ? CCP please restore the recruitment channel | 
      
      
      
          
          Andrue 
           
          
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        Posted - 2005.12.19 20:57:00 -
          [14] 
          
           
          GMs helped me get unstuck. Suggested clearing my cache which might be worth trying if you are still waiting for GMs. Had to leave the can though. Far to laggy to risk his Itty V.
 
   -- (Battle hardened miner)
  [Brackley, UK]
  WARNING:This post may contain large doses of reality. | 
      
      
      
          
          Manasseh San'Shapur 
           
          
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        Posted - 2005.12.19 20:57:00 -
          [15] 
          
           
          All I want to do is change skill and it wont let me  
  But I sympathise for you guys CCP, it must be like hells kitchen for you guys right now. 
  More greese to all them needy elbows  
  Defending Gods Truth for Amarr and Empire! | 
      
      
      
          
          Tas Devil 
           
          
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        Posted - 2005.12.19 20:58:00 -
          [16] 
          
           
            Originally by: sonofollo any plans on bringing the 100% lagged not working recruitment channel back in ?
 
 
 
  are you done trolling all the threads and requesting that ? I think they noticed by now...but I would bet the recruitment channel is NOT the highest of priority fixes out there so be patient and stop trolling... 
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          Truls Titan 
           
          
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        Posted - 2005.12.19 21:00:00 -
          [17] 
          
           
          Edited by: Truls Titan on 19/12/2005 21:01:12 Edited by: Truls Titan on 19/12/2005 21:00:45 Guys read this link from ccp.optimizations and improvements  To that end if we get that, then maybe the lag will be worth it in end for us to have a better game later. Keep the good work up CCP.
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          sonofollo 
           
          
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        Posted - 2005.12.19 21:02:00 -
          [18] 
          
           
          clear youre cache that iwll help at least 100% i did it yesterday and suffer much less lag. CCP please restore the recruitment channel | 
      
      
      
          
          Curse Hawkins 
           
          
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        Posted - 2005.12.19 21:04:00 -
          [19] 
          
           
            Originally by: kieron We are experiencing some lag issues. There are some hotfixes slated to address the causes and the GM team is hard at work doing what they can to assist. The issues stem from the same causes Oveur mentioned in yesterday's News Item.
  Nodes are being manually 'unstuck' by the GMs as needed and they will continue to do so as long as it is needed. The Devs are also working on other means to fix the lag, in addition to tomorrow's hotfixes.
 
 
 
  some lag issues?  
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          Wild Rho 
           
          
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        Posted - 2005.12.19 21:05:00 -
          [20] 
          
           
            Originally by: sonofollo clear youre cache that iwll help at least 100% i did it yesterday and suffer much less lag.
 
 
  This worked for me as well, I got stuck at one point, gm that answered said is hould try clearing my cache first. It didnt work but when I was unstuck I got alot less lag than I did previously.
 
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          implanted 
           
          
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        Posted - 2005.12.19 21:07:00 -
          [21] 
          
           
          lag infested been trying to log in in autaris area .....cant stuck on char selection screen for 10 mins tried 5 times now WTF happening
 
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          sonofollo 
           
          
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        Posted - 2005.12.19 21:12:00 -
          [22] 
          
           
          same in aridia still logging in (lots of data going through) i guess things have siezed up well off to the shop for breakfast. CCP please restore the recruitment channel | 
      
      
      
          
          Retsudo Itto 
           
          
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        Posted - 2005.12.19 21:28:00 -
          [23] 
          
           
          Still trying to get on to alt chracter to check on the petition about my main character being stuck   . Its all good fun Jita seemed nice n laggy when i left it.
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          Dexter Grim 
           
          
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        Posted - 2005.12.19 21:32:00 -
          [24] 
          
           
          Lags issues, really? Once I managed to log in, I made the mistake of pressing the undock button.
  When you upgraded those server did you fail to notice it said 486 on the boxes  
  Space Corps Directive #349 Any officer found to have been slaughtered and replaced by a shape-changing chameleonic life form shall forfeit all pension rights. | 
      
      
      
          
          Kim Chee 
           
          
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        Posted - 2005.12.19 21:49:00 -
          [25] 
          
           
          Just curious, is this just big show-stopping lag, or tiny periodic lag bursts?
  The last couple of days, I've noticed a semi-regular total freeze of the client. It only lasts a second or two, but happens on a periodic basis, perhaps every 30 seconds.
  It could be something on my end (annoying ISP, or windoze turned something back on behind my back), but since this thread is here, I figured I'd mention it.
  Vila Restal: I'm entitled to my opinion. Kerr Avon: It is your assumption that we are entitled to it as well that is irritating.
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          Basileus 
           
          
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        Posted - 2005.12.19 21:53:00 -
          [26] 
          
           
          Friday afternoon my Holidays start. Please, please, pretty please with sugar on top, let me have a playable game by then. I live in Inoue, and lag is my fiend atm. I've played Eve for some time now, and it seems this is a crucial time for CCP. Either they manage, and cope with increasing player numbers, or the game withers and dies. Cometh the Hour CCP!
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          dosperado 
           
          
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        Posted - 2005.12.19 22:06:00 -
          [27] 
          
           
          Quick solution for the lag issue: Disable all trial accounts until the server is able to handle 18k+ players. The paying players are pleased with a lag free server then. Nearly 8k trial accounts online are way too much! ____________________ CEO Denial of Service
  NPC Mass Murderer Security Status 7.8 | 
      
      
      
          
          Reeperman 
           
          
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        Posted - 2005.12.19 22:07:00 -
          [28] 
          
           
            Originally by: dosperado Quick solution for the lag issue: Disable all trial accounts until the server is able to handle 18k+ players. The paying players are pleased with a lag free server then. Nearly 8k trial accounts online are way too much!
 
 
  meh... 8k trial accounts.. only 7.5k of them will stay in eve anyway, they will get put off by the lag  
 
 
   ---**---**--- Carebear and proud of it  ---**---**--- | 
      
      
      
          
          Dexter Grim 
           
          
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        Posted - 2005.12.19 22:16:00 -
          [29] 
          
           
          I've managed to log in    
  And ur rebooting.   
 
  Space Corps Directive #349 Any officer found to have been slaughtered and replaced by a shape-changing chameleonic life form shall forfeit all pension rights. | 
      
      
      
          
          Admiral Keyes 
           
          
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        Posted - 2005.12.19 22:17:00 -
          [30] 
          
           
            Originally by: Dexter Grim I've managed to log in    
  And ur rebooting.   
 
 
 
 
  Ditto! I always time it wrong   ------------------------------------ Disclaimer Any posts made by this character are of my own opinion and does not reflect the views of my corp. | 
      
      
      
          
          Najek Yuma 
           
          
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        Posted - 2005.12.19 22:21:00 -
          [31] 
          
           
          When I was on a trial account back in August, they weren't allowing any more than 3k trial accounts to log in at any given time. Did they up this #? Because 3k is only 15% of the 19k or 20k people online during peak times atm. Keiron posted earlier that they have about 15k trial accounts active right now, so I doubt half of them are loggin on at any given time considering there's 86k paid accounts and fewer than 25% are ever online...
  Also, if they're going to do anything with trial accounts, I think they should stop handing them out rather than telling those who already have them that they can't play. That would certainly keep them from buying a subscription. _______________ Spiritu Sanctum | 
      
      
      
          
          wordy 
           
          
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        Posted - 2005.12.19 22:24:00 -
          [32] 
          
           
            Originally by: Dexter Grim When you upgraded those server did you fail to notice it said 486 on the boxes  
 
 
 
  Yeah, I heard CCP bought them from Delboy and Rodney Trotter aswell
 
 
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          Macro Slasher 
           
          
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        Posted - 2005.12.19 22:27:00 -
          [33] 
          
           
          I have been playing the last 9 hours or so before the reboot. I had made some ~50 jumps and traded millions of units of cargo. I had generally no lag at all. The only time I had lag was when I visited Isanamo. That node was wild.  
  Which brings me a question: When the kids don't get instant feedback from the client they re-click the same things like madmen. Does this cause even more stress for the servers and lag? Does anyone know? Because I think that when it starts getting really bad all the kids start re-clicking like there's no tomorrow. And then it tips over.
  I saw lots of talk about "reconnecting". People claimed that it "unstucks" them. But doesn't that actually cause major stress on the servers, making the situation on the long run even worse? 
  Shouldn't the client just tell the user that it's of no use to re-click on things? And perhaps give a 5 minute delay or so for reconnecting under those specific circumstances?
  I don't know how the client/server works internally but it might be wise for someone who actually knows the internals to ponder about that. I'm just wondering..
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          brao jace 
           
          
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        Posted - 2005.12.19 22:28:00 -
          [34] 
          
           
          opinions are like ********s, everyone has one. here's mine. thanks to ccp for providing me with a great game, as a SWG refugee i was used to massive (200MG+) patches and a massive bug fest after each patch, with regualar over-runs on each downtime (whenever sony felt like it) up to 24hrs. so whilst i can't currently go to a system frequented by hostiles to pick up my next skill,kill rats for isk or mine towards my next ship/corp mo, i'd still like to offer all the hard working ccp minions my best christmas wishes and thanks for the hard work in ironing out any remaining bugs in "red moon rising" when i'm sure you would much rather be kicking back with the family at this time of year.
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          sonofollo 
           
          
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        Posted - 2005.12.19 22:32:00 -
          [35] 
          
           
          the big growth spurt has them catching up good thing is hte profits are going up and we know CCP more profits = much more spending straight back into the game they have 4 new programming positions open as well as new expensive hardware that will make them one of the worlds top 500 supercomputer list (quite an achievement for a online game like this) will be another big publicity gain for both them and iBM etc i dare say CCP please restore the recruitment channel | 
      
      
      
          
          Tripoli 
           
          
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        Posted - 2005.12.19 22:37:00 -
          [36] 
          
           
          So did we just apply a little hotfix, or was this just a simple reboot? ---
 
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          sonofollo 
           
          
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        Posted - 2005.12.19 22:47:00 -
          [37] 
          
           
          proxy was offline followed by a short reboot - small hotfix id say if it was just a reboot it would have no had the no proxy message earlier on. CCP please restore the recruitment channel | 
      
      
      
          
          Shadora 
           
          
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        Posted - 2005.12.19 23:33:00 -
          [38] 
          
           
          I do not think it has anything to do with the amount of people, or at least very little to do with it. If I get laggy and log out and then restart my machine and come back on, my lag is almost totally gone. It seems like there is a memory leak somewhere.
  Possible it could be from the info when changing servers that isn't releasing it on the server you just left or from the databases being accessed. No idea, but item searches take a very long time, and slow down the more you do. Perhaps it isn't releasing the results of the last one?
  I'm new to the game and I think the database should be divided into many different elements, and not everything in one database query.
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          Vincent Lionhart 
           
          
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        Posted - 2005.12.20 00:12:00 -
          [39] 
          
           
          if our ship gets blown up can we get isk back or the ship back? this lag has already made me lose my harpy once and i think i just lost it again
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          Fooball 
           
          
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        Posted - 2005.12.20 00:51:00 -
          [40] 
          
           
            Originally by: Vincent Lionhart if our ship gets blown up can we get isk back or the ship back? this lag has already made me lose my harpy once and i think i just lost it again
 
 
  Press F12 and petition it.
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          Berneh 
           
          
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        Posted - 2005.12.20 00:59:00 -
          [41] 
          
           
          eves f\/cked
  i love paying for stuff i cant use thats why i bought my inflatable dartboard.
  Twinkle Twinkle little star , can i macro your veldspar | 
      
      
      
          
          Jenny Spitfire 
           
          
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        Posted - 2005.12.20 01:09:00 -
          [42] 
          
           
          Why not we have 2 DTs a day policy until the situation improves, say one at 11AM and another at 8PM. May help a lot with resetting the system a new? ----------------
  RecruitMe@NOINT! | 
      
      
      
          
          Vang Vorkain 
           
          
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        Posted - 2005.12.20 01:13:00 -
          [43] 
          
           
          lolrof....did they see if it said 486 on the box....good one....
  i realy wonder how good that new hardwere they got was!!!!!!
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          Contrail 
           
          
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        Posted - 2005.12.20 02:20:00 -
          [44] 
          
           
          I hope they hotfix the borked drone AI while they are at it....
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          F'lan Ker 
           
          
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        Posted - 2005.12.20 06:53:00 -
          [45] 
          
           
          S!
   Low sec areas seem to be a lot more calm than infested Empire space. A bliss to train skills there and do the occasional flying around getting to know the region. -----------------------------------------------------
  ~Let Chaos Entwine On Defenceless Soil~ | 
      
      
      
          
          Khaldorn Murino 
           
          
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        Posted - 2005.12.20 09:15:00 -
          [46] 
          
           
          I wonder how many of the nearly 20k actives we get nowadays are trial accounts? -
  - Just a simple Ultimate Undeniable Underdog.
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          Khepri 
           
          
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        Posted - 2005.12.20 09:38:00 -
          [47] 
          
           
          Hey, I don't complain. How many here have flown endless Extravaganzas?
  I mean, imagine flying an Angel Extra, fighting for like 2 hours to the end pocket (no, not because the enemies are so tough, but it takes a few minutes to open a cargo box. But boy, they must've boosted the drone damage, the enemy is dead before my weapons fire the first shot. Though, it sometimes takes about 5 minutes before they WOULD fire the first shot, so...), then ... reboot.
  Ok.
  Again, same Extravaganza. Of course, since after a reboot, all the nice NPCs are back. So, another 2 hour battle, crowned by another ... reboot.
  Now, I finally see the conspiracy behind it all. It's not really a server issue, the Angel Cartell holds the CEO's SO for ransom and forces them to reboot just at the moment when I'd open fire on their officers! They want to wear me down from doing the same mission over and over!
  So, could any kind soul out there fly that Damsel in Distress mission so we can get over this? :)
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          sonofollo 
           
          
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        Posted - 2005.12.20 09:46:00 -
          [48] 
          
           
          lag is much less i dare say hotfix coming on this downtime to i think (hopefully will fix more things) CCP please restore the recruitment channel | 
      
      
      
          
          Verite Rendition 
           
          
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        Posted - 2005.12.20 10:30:00 -
          [49] 
          
           
            Originally by: Khaldorn Murino I wonder how many of the nearly 20k actives we get nowadays are trial accounts?
  3k max, last I checked that was still the cap for active trial accounts.
  ---- TribalWar Inc. Director of R&D | 
      
      
      
          
          Kipkruide 
           
          
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        Posted - 2005.12.20 11:32:00 -
          [50] 
          
           
          100k accounts 14k trial 86 reals, the math from there is easy but boils down to a couple of k trials.
 
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          Ashmael 
           
          
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        Posted - 2005.12.20 12:03:00 -
          [51] 
          
           
          Just had to laugh at the "Give Eve for Christnas" advert in the top left of the website. Good idea give someone a present you know dont work and if it did would contribute more to our current screw up. On a more serious note I fully understand that the Devs are doing there best to sort it, its in their own best interest after all Eve not working = cancelled subscriptions = no job.
  My question though is, and i apologise if this has been posted elsewhere, what recompense are we going to get?? I can live with the constant reboots, lag etc so long as i'm not paying for it!!
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          Diancecht 
           
          
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        Posted - 2005.12.20 12:05:00 -
          [52] 
          
           
            Originally by: Shadora I do not think it has anything to do with the amount of people, or at least very little to do with it. If I get laggy and log out and then restart my machine and come back on, my lag is almost totally gone. It seems like there is a memory leak somewhere.
  Possible it could be from the info when changing servers that isn't releasing it on the server you just left or from the databases being accessed. No idea, but item searches take a very long time, and slow down the more you do. Perhaps it isn't releasing the results of the last one?
  I'm new to the game and I think the database should be divided into many different elements, and not everything in one database query.
 
 
  i agree that this problem of lag has little to do with the numbers online. i was dropping to the desktop frequently without seeing the usual lag issues. it even happened inside a station once. 
  the lag problem seems to be getting better because i havnt been stuck in a warp today or yesterday and i could use drones ok. the drop to the desktop seems to be related to the way the client uses memory which cold war didnt do.
  i run folding@home as a service under eve and of course turned it off to see if it was a problem, which it wasnt, but it did show something interesting. i look at its logs and find that folding had no problem under eve using a large percentage of the processor while i was doing little in game, in rmr eve takes everything!, folding was never given priority. the logs show no gaps at all. this isnt a problem other than the worry that eve is doing something that it shouldnt be. what is the processor doing while sitting in a station? audio?
  i am using a xp2600, 1g ram, fx5900zt 128m video card, sb live sound
  btw, my drop to desktop problem seems to have solved itself tonight.. can only hope. right click stacks lag is still huge eve-wide.
 
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          Reaper Man 
           
          
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        Posted - 2005.12.20 12:29:00 -
          [53] 
          
           
          I'm just wondering what CCP's and the GM's stance is on reimbursing losses caused by this lag. We all know we shouldn't go ratting/agenting etc after a patch but we do and as per usual lots of people lose ships and the like. A statement saying they'll be more sympathetic due to the system-wide problems kieron mentioned at the opening of this thread or even that they'll be holding to the same policy would be appreciated by the masses. (me too  )
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          kieron 
           
           
  
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        Posted - 2005.12.20 17:26:00 -
          [54] 
          
           
          There were a number of hotfixes applied during today's downtime to address such issues as the lag, lack of autopatch ability and other stability issues.
  The Dev team will continue to look into the lag issues and will continue to fix any problems that arise.
  kieron Community Manager, EVE Online
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