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Thread Statistics | Show CCP posts - 0 post(s) |

Archmedis
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Posted - 2006.01.06 20:10:00 -
[1]
i ve got the same problem as lmao it now taking the p*** i even got 1 of my corpie to petition for me and they told him to tell me to goto EVE SUPPORT and ask a question. And put all these thing in the question.
2006.01.06 18:35
As we are sending out lots of emails, this takes some time. Oveur posted this in the news, http://myeve.eve-online.com/news.asp?a=single&nid;1046&tid; 1 Please send any questions or comments regarding this to [email protected] or use the 'Ask a Question' feature on the website in the 'Billing' sub-category. I understand your concerns and I assure you that everything will be done to rectify this situation.
If you need to send your case please include the following information
1. The cd-key of the account (and a scanned or a digital picture if available) 2. Account information (name of account holder, address, email, date of birth, creation date) 3. Billing information (last 6 digits of credit card, type of card, name of cardholder, subscription type) 4. Characters on the account 5. Other information you think could be helpful
hope this help you better than it has me
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Archmedis
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Posted - 2006.01.06 21:42:00 -
[2]
ive now lost 3h training time and a hell of a lot of isk dont think ill get that back will i ccp?
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Archmedis
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Posted - 2006.01.07 00:03:00 -
[3]
still awaiting my email. think they may have all gone to bed and left us in the cold . cos that how i feel sitting here waiting for my mail for the last 8 hours . anyway any time your ready guys be nice
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Archmedis
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Posted - 2006.01.07 08:07:00 -
[4]
13 hours and still no email from customer support. starting to think that maybe some kind of refund is in order?
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Archmedis
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Posted - 2006.01.07 11:14:00 -
[5]
Edited by: Archmedis on 07/01/2006 11:14:11 ill try after DT but still cannt log in to my character on site so probly mean i still waiting
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Archmedis
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Posted - 2006.01.07 12:12:00 -
[6]
still nout and starting to wonder why ive been looking at this post so much  give me my god dam email 
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Archmedis
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Posted - 2006.01.07 12:26:00 -
[7]
get this guys i send them what they need yesterday. they now send me a reply say they need the info that i had send them already wtf are they do? CCp read my F****** question i sent you then my account would of been resloved by now.

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