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Thread Statistics | Show CCP posts - 0 post(s) |
nig Ah
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Posted - 2006.01.09 11:19:00 -
[61]
Good Morning, Guess what?>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Yep you guessed Right. I don't have no email. Good Going CCP lets see if we can make it another day.
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Ocean Warriior
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Posted - 2006.01.09 11:40:00 -
[62]
I'm also having this problem with my other account. This is going on the 3rd day. I did get one E-mail from a GM the first day asking for more info, sent the info but here I am still locked out. I have no problems waiting, but some kind of reply to ALL OF us, would go a long way to ease my mind and I'm sure the others too.
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FUBAR1971
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Posted - 2006.01.09 14:19:00 -
[63]
4days nows without eve(the shakes are now kickin in )
i've supplied all the info ccp asked for but still no p/w reset grrrrrrrr
maybe they want your height/eye colour/weight etc
ccp helpppppppppppppppppppp
plzzzzzzzzzzzzzzzzzzzzzzzzz
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Hydrogen
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Posted - 2006.01.09 14:47:00 -
[64]
To me it seems, that they are now extremly fast in solving the calls. From what I learned, GMs can now generate your new password and reset your Email at once.
As I just got my account "back" and learned about that, I guess you should be into EvE again quite soon(TM) too. Would guess by today it should be ok.
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Shoba
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Posted - 2006.01.09 15:00:00 -
[65]
The fact that customer support is asking us to send essentially all the details necessary to hijack our accounts via clear text email is a serious security issue that sheds light on why they were hacked in the first place. Every server that routes that email potentially could store this information forever for the prying eyes of unscrupulous administrators and hackers.
CCP needs to set up a secure web form (SSL) to take these kinds of requests and ensure that post handling is also not insecurely transmitted or stored. CCP security staff policy needs a major overhaul... you're only making matters worse and putting us all at further risk. A quality security audit is clearly needed here.
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Nastro Azzura
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Posted - 2006.01.09 15:27:00 -
[66]
72 hours and counting for a new password! What is going on? its now been 17 hours since i last logged in and asked for a new password, I was told it "could" be up to ten hours (I whish)
I can't believe that I am still venting my anger in this thread still.
Sort it out CCP, give me and everyone else who is still waiting a new password.
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Praxsis
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Posted - 2006.01.10 02:33:00 -
[67]
I don't wanna sound stupid, but have you guys checked your email's spam filters/folders? I know a lot of the password requests I've done get filtered out by mine.
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nig Ah
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Posted - 2006.01.10 04:59:00 -
[68]
HOLYY CRAP!!!!!!!!!!!! I got an email and it was the proper one that we all are waiting on. Yes Yes you all read properly some GM got of his rear end and decided to email me. I will say this they were upset at me cause they reseted this PW when it was not petitioned. Hum funny no petition for this account and we are able to do the job? guys get anoying it works. By the way CCp my offer still stands on costumer support manager.
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DeT Resprox
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Posted - 2006.01.10 07:34:00 -
[69]
I'm having a mare over a third account and getting all the wrong responses or no response at all 
TRIAD
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Virgo I'Platonicus
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Posted - 2006.01.10 10:42:00 -
[70]
Well i can say with satisfaction that my issue was resolved on monday. (fourth day after the boom). Was very nice, direct, and even though it took the support team so much time, they corrected everythign to the point that i can only congratulate them on their work.
Special case on good work - GM Zworm, thx for help, u were awesome, quick n all, thanks for everything.
Virgo I'Platonicus
Had a part of a song here written in my language, had a nice ring to it - got deleted by a mod :) |
charactar
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Posted - 2006.01.10 11:02:00 -
[71]
Well arent you the lucky one! Im still locked out 
Dial
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charactar
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Posted - 2006.01.11 17:51:00 -
[72]
And counting the days.
Still waiting
Dial
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charactar
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Posted - 2006.01.12 19:17:00 -
[73]
Yet another day goes by and not even an acknowledgement 
Dial
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charactar
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Posted - 2006.01.14 06:19:00 -
[74]
Yup you got it still not got my email so I can play! 7 days now 
Dial
Ps Is there anyone else still waiting?
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Random Vish
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Posted - 2006.01.15 22:41:00 -
[75]
still waiting too!!!
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charactar
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Posted - 2006.01.16 17:16:00 -
[76]
And still waiting
Dial
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charactar
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Posted - 2006.01.17 12:10:00 -
[77]
Ummmmmmm!!!!
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Zeppi
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Posted - 2006.01.17 12:48:00 -
[78]
Cough , Crap customer Service Cough....either that or CCP cannot solve your issue..they have been saying that a lot recently.in those words we cannot solve your issue....character restoration from being hacked, we cannot solve your issue, password being reset we cannot solve your issue..servers not being hacked internally we cannot solve this issue, * yawn *
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charactar
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Posted - 2006.01.17 17:56:00 -
[79]
They have not replied to any of my emails (3).
It also appears from the numbers loggin in and the lack of replies in this and other threads that most people's accounts have been sorted, so why, if lots of staff have been allocated the job of dealing with this problem, hasn't my new password been sent to me??
Dial
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Random Vish
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Posted - 2006.01.18 03:56:00 -
[80]
waiting %#@^^&^#$@(*^&&#!$#&*%$& &^%$$^& ^%$##
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IB Bangin
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Posted - 2006.01.19 14:02:00 -
[81]
How can it be taking so long to sort these guys out? been almost 2 weeks now! crazy
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charactar
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Posted - 2006.01.19 23:53:00 -
[82]
Is it ever gonna happen again??
will I ever be able to play eve again??
CCP have just taken payment for this account and yet I still can't login!
Hmm might have to check some stuff out!
Dial
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Random Vish
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Posted - 2006.01.20 08:35:00 -
[83]
just to let you know still waiting
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Random Vish
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Posted - 2006.01.23 15:07:00 -
[84]
So is anyone still waiting to be contacted about password reset? I am just about to call my credit card company and stop payment for my 2 accounts. This is crap!!
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charactar
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Posted - 2006.01.23 21:12:00 -
[85]
Hi mate
I can understand your anger and I still cant login either
CCP recently took another payment from my account, so I've left it a bit late to cancel
Im thinking of phoning em up, but I dont know what good it will do
It looks to me that they have messed up big time with RMR and now they seem to be overwhelmed
Dial
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Dae Han
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Posted - 2006.01.24 03:12:00 -
[86]
hello everyone,
i have a question if someone could please answer i would really appreciate it. i think my account was hacked in to because i am missing about 70million isk from my character. i looked under journal and it says that i made a player donation to another character. My question is, under what field/topic do i petition this under?
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charactar
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Posted - 2006.01.24 10:20:00 -
[87]
I've been using [email protected]
but sadly no reply
You could maybe try the ingame petition, choosing other
Dial
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charactar
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Posted - 2006.01.26 00:29:00 -
[88]
And the days are flying by and still no access, that I'm paying for!
Dial
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MrJake Allmighty
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Posted - 2006.01.26 19:59:00 -
[89]
Well i sent my first request 4 days ago and still no email. whats up with that??
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charactar
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Posted - 2006.01.26 20:44:00 -
[90]
 Dunno mate
It seems that CCP staff have all gone on holiday together
Dial
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