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Thread Statistics | Show CCP posts - 8 post(s) |

Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.24 10:37:00 -
[1] - Quote
ok ccp since this latest rubicon patch ive been experiencing an annoing popping and crackling sound ive tried turning off the sound and turning it back on with no results of the issue goin away ive tried updating my sound card drivers also no results i even downgraded them back again i dint have this issue in odissey everything was smooth then plz fix this issue it is super annoing getting into combat is just terrible this way right now as im writing this post im deleting the game client and reinstalling it in the hope somthing will get better...ive also suggested to implement an option in the escape menu under sound and chat tab to add the feature of using the odissey sound pack(but got no response)... im kinda gettin dissapointed cause ive paid for a good working product and no sooner then a month later im getting somthing with terrible sound issues plz fix it gettin into combat is just terryble right now ive tried litterally everything to make it go away.ive browsed the forums n saw som ppl used to have the same issues. playin eve used to be relaxing roaming around getting into combat now i get stressd out by it.. Make the sound good again or give the option to use previous soundpack im getting out of ideas on how to fix this issue ive spent almost a week since the rubicon update to find a working solution hopefully somthing will change for the better in mondays patch ...as for all other ppl with sound issues speak up |

Fotsman
Pelican. Cult of War
1
|
Posted - 2013.11.24 22:09:00 -
[2] - Quote
I am getting the same poping and feedback sounds since patch as well , im using sound blaster xfi |

Pyro Sherrer
Vetus Inmortales Insidious Empire
0
|
Posted - 2013.11.25 01:50:00 -
[3] - Quote
Same Issue here |

Braxus Deninard
Sky Fighters
246
|
Posted - 2013.11.25 11:38:00 -
[4] - Quote
Also having the same issue, seems to occur when there's a large amount of stuff on grid for me. |
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CCP Baldur
C C P C C P Alliance
4

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Posted - 2013.11.25 13:00:00 -
[5] - Quote
Thanks for taking the time to write about this! We are looking into the matter but haven't been able to replicate the issue so far. We would appreciate if you could perhaps list your complete setup (OS + RAM etc) as well as scenario - i.e. does this happen all the time or only when you reach a certain number of opponents shooting at you? |
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Koban Agalder
Future Corps Sleeper Social Club
24
|
Posted - 2013.11.25 13:20:00 -
[6] - Quote
Have similar problem. It is quite easy to reproduce. Just start a new mission, warp to deadspace, get mission music and then zoom in/zoom out. During zooming the music/sounds get crackled as if they were not able to run up with display (as if scrolling had effect on proccesing sounds). James Arget for CSM 8!-áhttp://csm.fcftw.org-á |
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CCP WhiteNoiseTrash
C C P C C P Alliance
378

|
Posted - 2013.11.25 13:59:00 -
[7] - Quote
Koban Agalder wrote:Have similar problem. It is quite easy to reproduce. Just start a new mission, warp to deadspace, get mission music and then zoom in/zoom out. During zooming the music/sounds get crackled as if they were not able to run up with display (as if scrolling had effect on proccesing sounds).
easy to reproduce? I tried several time this approach on my personal computer without any of these glitches. So far I haven't been able to reproduce it - even since the first time it was reported in another thread by apparently the same users. Bj++rn Jacobsen | Audio Designer | EVE Online & EVE : Valkyrie | CCP Games | Anything sound related, ask away.Killing is just means of communication |
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Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.25 14:07:00 -
[8] - Quote
the popping happens randomly when just flying in space the bad crackling happens when engaging in combat doesnt need to be much enemies that i need to fight like 5 or 6 all shooting at same time i just need to switch off the sound completly when gettin into combat cause its that annoining ive literally tried everything as mentioned above it
my system ifo is as follows : System Information report written at: 11/25/13 15:01:00 System Name: DESKTOP [System Summary]
ItemValue OS NameMicrosoft Windows 7 Professional Version6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS ManufacturerMicrosoft Corporation System NameDESKTOP System ManufacturerMSI System ModelMS-7369 System TypeX86-based PC ProcessorAMD Athlon(tm) 64 X2 Dual Core Processor 4800+, 2487 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/DateAmerican Megatrends Inc. V2.9, 17/03/2009 SMBIOS Version2.5 Windows DirectoryC:\Windows System DirectoryC:\Windows\system32 Boot Device\Device\HarddiskVolume1 LocaleBelgi+½ Hardware Abstraction LayerVersion = "6.1.7601.17514" User NameDesktop\Laratta Time ZoneRomance Standard Time Installed Physical Memory (RAM)4,00 GB Total Physical Memory3,22 GB Available Physical Memory1,48 GB Total Virtual Memory6,43 GB Available Virtual Memory3,93 GB Page File Space3,22 GB Page FileC:\pagefile.sys
thank you very much ccp baldur for looking into this matter really apreciate it Sincerly Lara Divinity |

Koban Agalder
Future Corps Sleeper Social Club
24
|
Posted - 2013.11.25 14:16:00 -
[9] - Quote
CCP WhiteNoiseTrash wrote:Koban Agalder wrote:Have similar problem. It is quite easy to reproduce. Just start a new mission, warp to deadspace, get mission music and then zoom in/zoom out. During zooming the music/sounds get crackled as if they were not able to run up with display (as if scrolling had effect on proccesing sounds). easy to reproduce? I tried several time this approach on my personal computer without any of these glitches. So far I haven't been able to reproduce it - even since the first time it was reported in another thread by apparently the same users. Yea... sory for this part. I've should added "easy to reproduce on my machine" :P
So far I may only add this seems to be mostly problematic with mission music (or with other music types is it just hard to notice, I saw no problems with WH sounds but i use zoom in/out less often in WH much less frequently). James Arget for CSM 8!-áhttp://csm.fcftw.org-á |

Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.25 14:37:00 -
[10] - Quote
My music is turned off all the way and i still have it when i zoom out it seems to be less tho but its still there |

Ruges
EVE University Ivy League
6
|
Posted - 2013.11.25 17:08:00 -
[11] - Quote
Every sound poping/cracklining issue I have ever had was solved by pluging the Power USB plug to an external source. (for instance cell phones usualy come with a 120v plug that has a USB slot, Just plug your USB power plug into that). |

Karash Amerius
Sutoka
132
|
Posted - 2013.11.25 17:48:00 -
[12] - Quote
CCP WhiteNoiseTrash wrote:Koban Agalder wrote:Have similar problem. It is quite easy to reproduce. Just start a new mission, warp to deadspace, get mission music and then zoom in/zoom out. During zooming the music/sounds get crackled as if they were not able to run up with display (as if scrolling had effect on proccesing sounds). easy to reproduce? I tried several time this approach on my personal computer without any of these glitches. So far I haven't been able to reproduce it - even since the first time it was reported in another thread by apparently the same users.
It is very common on my install.
The sounds are from the popping and crackling of the gate. They seem to stick to the ship. At first I thought you added sound to the Damage Control module when activated, but if you turn off your sound and then turn it back on (checkbox it off then on), it clears the loop.
Something is definitely broken. This is from my onboard sound as well as a plug-in x-fi usb sound device. Karash Amerius Operative, Sutoka |

Adrian Dixon
Arbitrary Spaceship Destruction The Devil's Warrior Alliance
141
|
Posted - 2013.11.25 18:11:00 -
[13] - Quote
Since Rubicon I have this sound problem and it is horrible.
It will often happen on a gate where there is a lot of ships say 40. My best guess so far is the new engine sounds of every in the area are trying to play all at once. I remember when you could set the number sound of channels in a DOS game, well if you set the number to high for your sound card it would make the same sound that EVE is making now.
Also the new engine sound volume levels are completely wrong.
I have Windows 7 64bit, with 5.1 Surround sound.
here's some of my system info;
System Information
Time of this report: 10/26/2013, 15:21:24 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533) Language: English (Regional Setting: English) System Manufacturer: GBT___ System Model: NVDAACPI BIOS: Award Modular BIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz Memory: 8192MB RAM Available OS Memory: 8192MB RAM Page File: 3573MB used, 12807MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode
Sound Devices
Description: Speakers (Creative SB Audigy 4 (WDM)) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 1/5/2013 01:46:34, 869168 bytes Other Files: Driver Provider: Creative HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Out (Creative SB Audigy 4 (WDM)) Default Sound Playback: No Default Voice Playback: No Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 1/5/2013 01:46:34, 869168 bytes Other Files: Driver Provider: Creative HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Creative SB Audigy 4 (WDM)) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail Date and Size: 1/5/2013 01:46:34, 869168 bytes Cap Flags: 0x0 Format Flags: 0x0
Description: "What U Hear" (Creative SB Audigy 4 (WDM)) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail Date and Size: 1/5/2013 01:46:34, 869168 bytes Cap Flags: 0x0 Format Flags: 0x0
Description: Analog Mix (Line/CD/Aux/TAD/PC) (Creative SB Audigy 4 (WDM)) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail Date and Size: 1/5/2013 01:46:34, 869168 bytes Cap Flags: 0x0 Format Flags: 0x0
Description: S/PDIF-In (Creative SB Audigy 4 (WDM)) Default Sound Capture: No Default Voice Capture: No Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1377 (English) Driver Attributes: Final Retail Date and Size: 1/5/2013 01:46:34, 869168 bytes Cap Flags: 0x0 Format Flags: 0x0 |

Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.25 20:10:00 -
[14] - Quote
Ruges wrote:Every sound poping/cracklining issue I have ever had was solved by pluging the Power USB plug to an external source. (for instance cell phones usualy come with a 120v plug that has a USB slot, Just plug your USB power plug into that).
plugged it it in just to give it a try but it didnt stop the crackling on my end |

Brano Kocka
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.11.26 04:36:00 -
[15] - Quote
I am getting the same poping and feedback sounds since patch as well , im using sound blaster 3d recon.... also the weird camera reset after every jump... pls fix this...thx |

Keno Skir
Vectis Covert Solutions
452
|
Posted - 2013.11.26 11:08:00 -
[16] - Quote
I am experiencing the same issue.
Here are some observations :
It tends to start when there are more than 5 or 6 NPC on grid shooting at me or my alt (minimised lInks), usually when i'm zooming the camera right out on one of them. After it starts it continues until all NPC have left the grid. It's not just a sound distortion for me, soon as the sound goes wierd (and it happens on both clients after it starts on either) my whole game slows and seems to be having trouble keeping up.
Reducing both clients to minimum graphics dod not help the problem, or the slowing effect it has.
This is since rubicon, i was able to run both clients fine before. BUDDY TRIALS - 21days + ISK bonus + Starting Assistance : https://secure.eveonline.com/trial/?invc=77facad8-d941-45ad-95bc-c1ec90919b6b&action=buddy Feel free to contact me with questions :) |

Braxus Deninard
Sky Fighters
246
|
Posted - 2013.11.26 13:42:00 -
[17] - Quote
Just to reiterate what others have said, to reproduce this I think the best thing would be to run some sort of site with a large amount of players and NPC's on grid - an incursion would probably work well. Zooming out generally fixes the problem for me, but when zoomed in to a medium/close level it gets quite bad. |

Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.26 19:14:00 -
[18] - Quote
Braxus Deninard wrote:Just to reiterate what others have said, to reproduce this I think the best thing would be to run some sort of site with a large amount of players and NPC's on grid - an incursion would probably work well. Zooming out generally fixes the problem for me, but when zoomed in to a medium/close level it gets quite bad.
Edit: I took a video of this happening to me a few hours ago and it really clearly shows the popping and crackling - perhaps it might make it easier for the dev's to understand what we're on about. If anyone from CCP wants the video send me a message or something and let me know how I can link it to you.
awesome thinking +1 on like it will defently help the devs maybe just post it on youtube and add the link to ur post so we all can see |

Braxus Deninard
Sky Fighters
266
|
Posted - 2013.11.28 04:34:00 -
[19] - Quote
Going to bump this since it keeps on happening, needs addressing. |

Brano Kocka
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.11.28 12:12:00 -
[20] - Quote
Disabling and re-enabling sound in options does the trick, but after couple of seconds to minutes crackling and popping simply continues.... What can I say, really annoying, especially if it worked before Rubicon...... |

Juliette Asanari
Saeder-Krupp Trading Division
37
|
Posted - 2013.11.28 12:29:00 -
[21] - Quote
It seems to start when more then 3 npcs start shooting you with something other than missiles - and it won't go away until there is only one left. It popping also happens to the music, even when zoomed out - my first guess would be the combat log interfering with the audio.
For the record: Windows 7 (64), Intel Pentium 4 CPU 3.06GHz, ATI Radeon HD 4670, SB 5.1 VX
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Logan Joriksa
Shockwave Unlimited SteRoid.
14
|
Posted - 2013.11.28 13:18:00 -
[22] - Quote
Hmm.. I had a similar experience as follows:
I was attacking a customs office yesterday with about 10 of my corp mates on grid shooting at it. No NPCs on grid unless our drones fall in that category, in which case there were an estimated 15 to 20 drones on grid.
Sound was working with no issues on main client until I started up a second client for an alt to provide more dps. On that alt's client the sound seemed fine until I arrived on grid with the main fleet at which point there was crackling and popping as described so I muted sound on that second client.
My main client sound was unaffected and remained unmuted.
I also switched between muting my main and unmuting my alt to see if it was my end. My main remained unaffected and only my second client was affected.
Thought little of it until I found this thread and while I am reporting it, I have not been able to replicate it yet.
Part of the Ship, Part of the Crew. |
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CCP Baldur
C C P C C P Alliance
6

|
Posted - 2013.11.28 16:34:00 -
[23] - Quote
Unfortuanately we still haven't been able to repro. 
Bruxus (or anyone with a video of a similar experience): I would appreciate if you could go here: http://community.eveonline.com/support/submit-bug-report
and make a bug report with the video attached. The video can not be larger than 15mb. If larger you could always post it on Youtube and include the link in the report. We can then attempt to copy your behaviour and hopefuly find a solution.
Sorry for your troubles and thank you for the effort! |
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Braxus Deninard
Sky Fighters
266
|
Posted - 2013.11.28 16:36:00 -
[24] - Quote
Thanks for the response - I'll upload the video to youtube now and link it in the bug report. Give me an hour or so to get it all converted/compressed/uploaded and then I'll edit this post once it's all done. |
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CCP Baldur
C C P C C P Alliance
6

|
Posted - 2013.11.29 13:55:00 -
[25] - Quote
We-¦ve been able to repro a similar sound glitch when we use Teamspeak with the Eve client. Are some of you perhaps using Teamspeak?
Thanks!
|
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Koban Agalder
Future Corps Sleeper Social Club
25
|
Posted - 2013.11.29 14:13:00 -
[26] - Quote
CCP Baldur wrote:We-¦ve been able to repro a similar sound glitch when we use Teamspeak with the Eve client. Are some of you perhaps using Teamspeak?
Thanks!
I'm using Teampseak but as the moment of speaking cannot say if problem occured with TS running. Will test it once in home and give feedback.
Good work guys!
(other IT worker hunting bugs) James Arget for CSM 8!-áhttp://csm.fcftw.org-á |

Lara Divinity
Seles Deep Space Industries
1
|
Posted - 2013.11.29 17:05:00 -
[27] - Quote
im using mumble for class but i even have it when mumble isnt on and i also tried turning off skype but the popping n crackling stays :/ |

Dominous Nolen
Powder and Ball Alchemists Union The Predictables
21
|
Posted - 2013.11.29 20:18:00 -
[28] - Quote
Brano Kocka wrote:Disabling and re-enabling sound in options does the trick, but after couple of seconds to minutes crackling and popping simply continues.... What can I say, really annoying, especially if it worked before Rubicon......
I've had this even before Rubicon. Seems to happen everytime i switch between a USB Razer Megaldon headset and my onboard Soundblaster based card.
Work around is disabling/enabling the in-game audio. |

Dominous Nolen
Powder and Ball Alchemists Union The Predictables
21
|
Posted - 2013.11.29 20:21:00 -
[29] - Quote
CCP Baldur wrote:Thanks for the video upload - it did help indeed. We-¦ve been able to repro a similar sound glitch when we use Teamspeak with the Eve client. Are some of you perhaps using Teamspeak?
Thanks!
Happens for me with TeamSpeak closed as well. When switching audio sources with the game client open my audio goes to complete static/squealing |

Logan Joriksa
Shockwave Unlimited SteRoid.
16
|
Posted - 2013.11.30 05:36:00 -
[30] - Quote
CCP Baldur wrote:Thanks for the video upload - it did help indeed. We-¦ve been able to repro a similar sound glitch when we use Teamspeak with the Eve client. Are some of you perhaps using Teamspeak?
Yes, I was using Teamspeak at the time. Part of the Ship, Part of the Crew. |
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