Dear Players

It is very important that you are aware of this and that you contact Customer Support whenever you receive suspicious emails that you do not anticipate. Do not follow any links, simply access our website and create a petition from there



GM Nova

I got my first phising mail ever today! *sniff* I am so happy!

from: sisi-support via mta01.ccp.cc
reply-to: sisi-support,
77%sisi-community,
26%sisi-mods,
101
to:
date: Thu, Nov 17, 2011 at 12:48 PM
subject: RE: Your petition
mailed-by: mta01.ccp.cc

Hi.
Thank you for contacting EVE Online customer support.

One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services.
To do so, please follow this link, select the closed petition and fill in the survey.

Best regards
The EVE Online Customer Support team

I got one of those today. I followed the link (bu didn't log in), and after a bit of careful examination, there didn't seem to be anything *ahem* 'phishy' about it. Still didn't log in, though.

Or am I just missing something?

I got one of those too. But I had a petition that was closed. Are you sure this was a phishing email? Maybe real CCP emails should never include an actual link?

I only ever received a message from a fake WoW GM stating that my account would be terminated unless I logged into a website. Since I'm a carebear, there was no way that I would have done anything wrong and everyone knows Carebears are even more liked in Wow than they are in EVE.

It is commonly known that "hacks" are going on for most online-games. It is also commonly known that hackers do get better at what they do.

Ofcourse such forum-topics are good, and it will help players to protect themselves - BUT: CCP could provide more safety for player accounts aswell. Accounthacks are the plaque for online-games since years, and it's a shame that CCP doesn't provide more safety options to his players.

Bottom line is: Give us more security options, like blizzards mobile authenticator. This would help prevent hacks more than any forum-message/warning/whatever could ever do.

Bottom line is: Give us more security options, like blizzards mobile authenticator. This would help prevent hacks more than any forum-message/warning/whatever could ever do.

I keep losing my Swtor one xD

I wish I never got it xD

Not a fan of these options... I perfer just a Awesomely Long Password with Messed up Characters ^_^

If you get keylogged it still your own fault :)

Ive been receiving emails claiming to be CCP reguarding a recent petition that's just been closed asking for feedback. Ive now received 3 emails about this which made it stand out.

Hi.
Thank you for contacting EVE Online customer support.

One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services.
To do so, please follow this link, select the closed petition and fill in the survey.

Best regards
The EVE Online Customer Support team

this is the email.

The addresses they came from are [email protected] and [email protected]

Can you confirm if these are from you, if they are wtf you sending me the same email 3 times if not then can I suggest you make a section in the petitions for account security cos ive no idea where to submit a petition.

Please add mobile phone verification capabilities AND iPhone code verification for those that wish improved logging security enabled.

RIFT has it, and its working nicely. Simple code generator that is required to be run by your iPhone while logging in, or be connected via iTunes to send a code to PC.

Can it be done?
I know I would never ever be hacked into again (lol to statement...)

Mobile phone verification... you'd need a system set up for every country that has players in EVE, or it rapidly gets prohibitively expensive. And mobile phones and smartphones are inherently insecure. They get accessed without authorization fairly easily and more often than people think (e.g. http://www.h-online.com/security/news/item/Back-door-exploit-for-Android-phones-1131858.html).

I vastly prefer a system that uses a combination of player verified IP addresses that can be played from and verified machine IDs.

Funny how my notoriously conservative Banks like Deutsche bank and Hypo Bank and Intessa bank give me option to manipulate my private and company accounts via iPhone?

Dear Players

Players are increasingly receiving phishing emails from hackers who pretend to be EVE Online Customer Service. A common notice would be that your character is about to be transferred or that you are receiving PLEXs you supposedly purchased. Players are then asked to follow a link to confirm or cancel the "services." The link is a tinyURL named to make it appear you are accessing CCPs website, but takes you elsewhere.

This method of phishing uses a form of technical deception designed to make a link in the e-mail (and the spoofed website it leads to) appear to belong to CCP, when in fact it does not.

It is very important that you are aware of this and that you contact Customer Support whenever you receive suspicious emails that you do not anticipate. Do not follow any links, simply access our website and create a petition from there or send us an email to [email protected].

If you receive what you believe to be a phishing email please forward the mail to [email protected]. That way we can deal with the matter in order to prevent others from falling victim to this scam.

If you register to any corp or alliance forums or any other game related website, I suggest you use a different email that you use to for your EVE account. Hackers have been hacking into corp/alliance forums, retrieving a list of the registered users email addresses and sending members these phishing emails.

Please be conscious about security and that there are those out there that covet your "Stuff."

Yours truly,
GM Nova