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GM Nova
Game Masters
C C P Alliance
0
   |
Posted - 2011.11.06 16:57:00 -
[1] - Quote
Dear Players
Players are increasingly receiving phishing emails from hackers who pretend to be EVE Online Customer Service. A common notice would be that your character is about to be transferred or that you are receiving PLEXs you supposedly purchased. Players are then asked to follow a link to confirm or cancel the "services." The link is a tinyURL named to make it appear you are accessing CCPs website, but takes you elsewhere.
This method of phishing uses a form of technical deception designed to make a link in the e-mail (and the spoofed website it leads to) appear to belong to CCP, when in fact it does not.
It is very important that you are aware of this and that you contact Customer Support whenever you receive suspicious emails that you do not anticipate. Do not follow any links, simply access our website and create a petition from there or send us an email to [email protected].
If you register to any corp or alliance forums or any other game related website, I suggest you use a different email that you use to for your EVE account. Hackers have been hacking into corp/alliance forums, retrieving a list of the registered users email addresses and sending members these phishing emails.
Please be conscious about security and that there are those out there that covet your "Stuff."
Yours truly,
GM Nova |
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Ifly Uwalk
Concentrated Evil
29
|
Posted - 2011.11.06 18:21:00 -
[2] - Quote
Not that I disagree with any of this, but did this really need its own post? Peeps who can't/won't read the other sticky ("Account Security something") aren't going to read this one either imo.
That said, all IRL scammers should diaf(irl).  |
Nyio
Federal Navy Academy
Gallente Federation
223
|
Posted - 2011.11.07 03:26:00 -
[3] - Quote
Thanks for the heads up GM Nova.
I'd like to add that I've never got an EVE related phishing e-mail, not once in over 3 years of playing.
I haven't ever registered with a killboard or any other 3rd party EVE related services though, nor have I bought ISK from non authorized retailers. Perhaps that is why?
F&ID: Skill Training, Agent Finder
What is CCP Guard gonna do with that grenade? |
T' Elk
Happy Little Spaceships
125
|
Posted - 2011.11.10 01:34:00 -
[4] - Quote
I actually got one not long ago, was kinda obvious cause the html code was broken... Was tempted to reply with fixed code.
God wears-áRay Ban Aviators. |
Lightnin
PeanutPC Mining Fabracation Corp
0
|
Posted - 2011.11.10 11:53:00 -
[5] - Quote
Hello
yes i recieved serverial of these e-mail's on my personal mail account, they where of course really suspicous due to the fact I have not asked for any PLEX or tryed to buy any
Also i did not want any character transfered or have one that needed to be
i have recived at lest 6 of these in the last four months, i will turn them in to you has soon has i get another one
i only opened one but never have fallowed the link |
Tanya Powers
Science and Trade Institute
Caldari State
183
|
Posted - 2011.11.12 14:58:00 -
[6] - Quote
1st never click on links from whatever mail
2nd if you have something to say or read from/to CCP log on or use official links previously stocked in your contact book.
Problem solved. |
Alpheias
Euphoria Released
HYDRA RELOADED
173
|
Posted - 2011.11.17 18:18:00 -
[7] - Quote
I got my first phising mail ever today! *sniff* I am so happy! 
from: sisi-support via mta01.ccp.cc
reply-to: sisi-support,
77%sisi-community,
26%sisi-mods,
101
to:
date: Thu, Nov 17, 2011 at 12:48 PM
subject: RE: Your petition
mailed-by: mta01.ccp.cc
Hi.
Thank you for contacting EVE Online customer support.
One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services.
To do so, please follow this link, select the closed petition and fill in the survey.
Best regards
The EVE Online Customer Support team
I'd kill kittens and puppies and bunnies
I'd maim toddlers and teens and then more |
Sassums
Wormhole Exploration Crew
Transmission Lost
24
|
Posted - 2011.11.30 12:45:00 -
[8] - Quote
I got another email from that sisi-support address again, I emailed the account security email address listed in this thread and got no response back.
It seems I only get these phishing emails when CCP sends me an email letting me know they closed my petition, the sisi sends the exact same thing.
How do they know CCP is emailing me? |
Leocadminone
Gem Concordance
3
|
Posted - 2011.12.07 14:02:00 -
[9] - Quote
GM Nova wrote:Dear Players
It is very important that you are aware of this and that you contact Customer Support whenever you receive suspicious emails that you do not anticipate. Do not follow any links, simply access our website and create a petition from there
GM Nova
Care to suggest how we can do that when y'all BROKE that link on the website recently?
Yes, the PICTURE of the link is still there, but when you scroll over it to use it, there is NO link actually there.
|
Astrid Stjerna
Teraa Matar
123
|
Posted - 2011.12.08 00:25:00 -
[10] - Quote
Alpheias wrote:I got my first phising mail ever today! *sniff* I am so happy! from: sisi-support via mta01.ccp.cc reply-to: sisi-support, 77%sisi-community, 26%sisi-mods, 101 to: date: Thu, Nov 17, 2011 at 12:48 PM subject: RE: Your petition mailed-by: mta01.ccp.cc Hi. Thank you for contacting EVE Online customer support. One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services. To do so, please follow this link, select the closed petition and fill in the survey. Best regards The EVE Online Customer Support team
I got one of those today. I followed the link (bu didn't log in), and after a bit of careful examination, there didn't seem to be anything *ahem* 'phishy' about it. Still didn't log in, though.
Or am I just missing something? |
mingetek
Obsidian Innovations
21
|
Posted - 2011.12.11 09:45:00 -
[11] - Quote
i am fairly convinved i got one from testsupport.
original email sent to real ccp
.. |
Sieges
University of Caille
Gallente Federation
3
|
Posted - 2011.12.12 22:06:00 -
[12] - Quote
Astrid Stjerna wrote:Alpheias wrote:I got my first phising mail ever today! *sniff* I am so happy! from: sisi-support via mta01.ccp.cc reply-to: sisi-support, 77%sisi-community, 26%sisi-mods, 101 to: date: Thu, Nov 17, 2011 at 12:48 PM subject: RE: Your petition mailed-by: mta01.ccp.cc Hi. Thank you for contacting EVE Online customer support. One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services. To do so, please follow this link, select the closed petition and fill in the survey. Best regards The EVE Online Customer Support team I got one of those today. I followed the link (bu didn't log in), and after a bit of careful examination, there didn't seem to be anything *ahem* 'phishy' about it. Still didn't log in, though. Or am I just missing something?
I got one of those too. But I had a petition that was closed. Are you sure this was a phishing email? Maybe real CCP emails should never include an actual link? |
Astrid Stjerna
Teraa Matar
144
|
Posted - 2011.12.14 16:14:00 -
[13] - Quote
Sieges wrote:Astrid Stjerna wrote:Alpheias wrote:I got my first phising mail ever today! *sniff* I am so happy! from: sisi-support via mta01.ccp.cc reply-to: sisi-support, 77%sisi-community, 26%sisi-mods, 101 to: date: Thu, Nov 17, 2011 at 12:48 PM subject: RE: Your petition mailed-by: mta01.ccp.cc Hi. Thank you for contacting EVE Online customer support. One of your petitions has recently been closed and we would greatly appreciate your input on how well it was handled so we can continue to improve our services. To do so, please follow this link, select the closed petition and fill in the survey. Best regards The EVE Online Customer Support team I got one of those today. I followed the link (bu didn't log in), and after a bit of careful examination, there didn't seem to be anything *ahem* 'phishy' about it. Still didn't log in, though. Or am I just missing something? I got one of those too. But I had a petition that was closed. Are you sure this was a phishing email? Maybe real CCP emails should never include an actual link?
I had a petition closed before I got mine. I also went directly to the official EVE website and ran through the genuine 'My Petitions' section -- they looked identical.
How about it, CCP? Can we get an official word on these things? |
Mioelnir
Cataclysm Enterprises
Ev0ke
34
|
Posted - 2011.12.16 05:25:00 -
[14] - Quote
Not sure why CCP would run their mta under a Cocos Islands TLD, but ccp.cc appears to actually be registered to CCP.
Assuming that 'from' is in fact correct and not a forged header.... |
Najenna
Minmatar and Gallente Association
0
|
Posted - 2012.01.10 06:11:00 -
[15] - Quote
Thank you Gm Nova I have sent all the emails I have recieved to the link you posted and also wrote a letter to the other link. This is very scary due to the fact I have been playing since beta and I have aquired alot of things in the game . I do not plan on transfering to or from either of my accounts. |
Zleon Leigh
68
|
Posted - 2012.01.22 17:27:00 -
[16] - Quote
Suggestion passed on from a pilot who had his account hacked - if you have multiple accounts always put all of your toons under contact watchlists. Only way he knew he had been hacked was noticing that one of his other accounts logged in.
With the server going down all the time I keep thinking I've been logged off by someone hacking my account....
Incarna - Newest business example of mismanaged capital.
CCP - Continuing to gank independent PI producers every day |
DJ Reonic
Legion of The Forsaken
The Phoenix Regime
0
|
Posted - 2012.01.24 13:09:00 -
[17] - Quote
One way I've found to detect a phishing link is to copy the link, and paste it into notepad or something. You want the actual URL to show up. Then examine the URL. If it's phishy, then weird stuff will show up in it, and it won't look like a CCP url when compared to using the website. |
Athelas Loraiel
StarFleet Enterprises
RED.Legion
3
|
Posted - 2012.02.05 03:46:00 -
[18] - Quote
Please add mobile phone verification capabilities AND iPhone code verification for those that wish improved logging security enabled.
RIFT has it, and its working nicely. Simple code generator that is required to be run by your iPhone while logging in, or be connected via iTunes to send a code to PC.
Can it be done?
I know I would never ever be hacked into again (lol to statement...) |
Sanya
Intaki Security and Intelligence
Ishuk-Raata Enforcement Directive
8
|
Posted - 2012.02.18 20:58:00 -
[19] - Quote
During Fanfest 2011 we got a physical authenticator key gen. Any chance of this having a use soon?
Director-General of Security
Intaki Security and Intelligence
www.kisec.net |
Johan Civire
Dirty Curse inc.
6
|
Posted - 2012.03.03 02:17:00 -
[20] - Quote
Not every one is a forum warrior. I think a litle messenge in game or login topic will be increase there atention  |
Indahmawar Fazmarai
The I and F Taxation Trust
662
|
Posted - 2012.03.14 21:34:00 -
[21] - Quote
Interesting. I got a phishing attempt from the poor dudes at "Sisi-support", y'know, the ones who can't afford a ccpgames.com adress and use a yahoo.com instead... 
PS: fowarded mail to security, for some silly reason it has been recevied along with an apparently legit support mail from a eveonline.com adress.
It all smells very fishy...
EVE residents: 5% WH; 8% Lowsec; 15% Nullsec; 72% Highsec.
CSM 7: 1 highsec resident out of 14.-á
CSM demographics vs EVE demographics, nothing to worry about... |
SALYNDRIIA
Lamb Federation Navy
Against ALL Authorities
0
|
Posted - 2012.05.22 19:32:00 -
[22] - Quote
I know exactly what ur talking about, I recieved several of the "charachter transfer" mails a couple months ago, I simply erased them as I had not bought a char in the timeframe that the mails were sent, I simply erased the mail and every one I got afterwards.
It's simple people, if you haven't bought a char then you know it's a fake, simply copy and paste the mail attach it to the ticket to ccp from the actual EVE main site.
DO NOT click the links
DO NOT reply
|
Karbox Delacroix
Emo Rage Quit
25
|
Posted - 2012.05.27 03:07:00 -
[23] - Quote
I was sent an email claiming to be part of an official CCP survey. I was not about to click a @#$% thing but it seemed to reference a "power of two" style promotional.
-K |
Adalun Dey
Royal Amarr Institute
Amarr Empire
26
|
Posted - 2012.06.18 19:48:00 -
[24] - Quote
I only ever received a message from a fake WoW GM stating that my account would be terminated unless I logged into a website. Since I'm a carebear, there was no way that I would have done anything wrong and everyone knows Carebears are even more liked in Wow than they are in EVE.
Then again, it still had me worried to I checked out the URL, which took me to a site which looked identical to the actual Blizzard website. Since the address was different from the one I usually logged into, I figured that logging in with a fake name and a fake password would constitute little risk on my behalf and would easily reveal whether the website was genuine or not.
It was not.
No matter what I entered, it always registered as correct.
In this regard I would also like to caution player groups within EVE (such as Test Alliance), that ask players to register on websites as part of a recruitment scam to consider carefully who is given access to sensitive data, such as passwords, emails and login names as more trusting players might actually use the same registration for those forums as they do for their EVE accounts.
" Take my love, take my land, take me where I can not stand,
I don't care, I'm still free. You can't take the sky from me. "
|
Pinky Denmark
The Cursed Navy
196
|
Posted - 2012.09.05 14:46:00 -
[25] - Quote
This on the login page would be a super nice warning for the people who ararely come to see the forums... |
THROR Annages
Lumen et Umbra
0
|
Posted - 2012.09.06 00:06:00 -
[26] - Quote
 WHAT is it true? What do I do now? I just wanna be a friend and not have to worry about some dork thinking there a God. 
As I have been a member a long time, I only have little time to play sense a health problem. So -áDEAL WITH IT. I am kind, honest, and helpful. You got problem with that? Cause I don't so I suppose that problem is yours. I protect my peeps and -áam dedicated to my Corp. NO one is immune to my wrath if needed to be shown. So show love, and I will do the same!! |
Mallak Azaria
GoonWaffe
Goonswarm Federation
791
|
Posted - 2012.10.09 22:59:00 -
[27] - Quote
Adalun Dey wrote:I only ever received a message from a fake WoW GM stating that my account would be terminated unless I logged into a website. Since I'm a carebear, there was no way that I would have done anything wrong and everyone knows Carebears are even more liked in Wow than they are in EVE.
The general rule of thumb is you won't get an email like this from the legitimate source. They will just ban you first, then it's up to you to prove that the ban wasn't justified.
Crimewatch 2.0: Protecting stupid people & rewarding lazy people. This hurts the smart & industrious people by making their intelligence & industry provide them with less benefit over the stupid & lazy people. ~ Ruby Porto |
Light dat Cyno
Treasures Collectors
Solar Citizens
0
|
Posted - 2012.11.14 10:45:00 -
[28] - Quote
It is commonly known that "hacks" are going on for most online-games. It is also commonly known that hackers do get better at what they do.
Ofcourse such forum-topics are good, and it will help players to protect themselves - BUT: CCP could provide more safety for player accounts aswell. Accounthacks are the plaque for online-games since years, and it's a shame that CCP doesn't provide more safety options to his players.
Bottom line is: Give us more security options, like blizzards mobile authenticator. This would help prevent hacks more than any forum-message/warning/whatever could ever do. |
Mallak Azaria
GoonWaffe
Goonswarm Federation
1097
|
Posted - 2012.11.21 23:08:00 -
[29] - Quote
Light dat Cyno wrote:It is commonly known that "hacks" are going on for most online-games. It is also commonly known that hackers do get better at what they do.
Ofcourse such forum-topics are good, and it will help players to protect themselves - BUT: CCP could provide more safety for player accounts aswell. Accounthacks are the plaque for online-games since years, and it's a shame that CCP doesn't provide more safety options to his players.
Bottom line is: Give us more security options, like blizzards mobile authenticator. This would help prevent hacks more than any forum-message/warning/whatever could ever do.
Or you could use a 64-character password, because unlike literally every other MMO out there EVE actually supports a 64-character password.
Crimewatch 2.0: Protecting stupid people & rewarding lazy people. This hurts the smart & industrious people by making their intelligence & industry provide them with less benefit over the stupid & lazy people. ~ Ruby Porto |
Alice Saki
28116
|
Posted - 2013.01.19 11:05:00 -
[30] - Quote
Light dat Cyno wrote:
Bottom line is: Give us more security options, like blizzards mobile authenticator. This would help prevent hacks more than any forum-message/warning/whatever could ever do.
I keep losing my Swtor one xD
I wish I never got it xD
Not a fan of these options... I perfer just a Awesomely Long Password with Messed up Characters ^_^
All My Friends Are leaving me :( |
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