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Thread Statistics | Show CCP posts - 26 post(s) |
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ISD LackOfFaith
ISD Community Communications Liaisons
1116
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Posted - 2014.02.05 22:20:00 -
[1] - Quote
We do what we can to make the forums better, but it only works up to a point. In general, the various subforums are far better about being constructive, and have far better communities than GD (and a few others). That is, in part, why I try to move threads to more specific subforums if possible.
Nirati Anturasi wrote:In B4 ISD LackOfFaith slits wrists at the mere idea of more forum traffic.
Do not underestimate the power of the force nerd. That's all I'm gonna say. 
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1116
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Posted - 2014.02.05 22:35:00 -
[2] - Quote
Unsuccessful At Everything wrote:ISD LackOfFaith wrote:Do not underestimate the power of the force nerd. That's all I'm gonna say. If you weren't an ISD, id inform you that calling the GD regulars "nerds" would more than likely end badly for you....
I was calling myself a nerd. As in, don't underestimate how much spam an ISD can deal with. Being a nerd is relevant because of reasons.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1117
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Posted - 2014.02.05 22:42:00 -
[3] - Quote
Herzog Wolfhammer wrote:We REMOVED GENERAL DISCUSSION.
Well, I can't do that. That would be up to CCP. I can however write a script to lock everything in GD!  Not that I ever considered doing it or anything.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1122
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Posted - 2014.02.06 00:02:00 -
[4] - Quote
PotatoOverdose wrote:WTF is "My Eve?"
As the "rules" post of that forum says: "Welcome to the My EVE forum section! This is the place to discuss the EVElopedia and share your EVE videos, guides, resources, songs, jokes and more!"
Basically it's the "fan-made media" section.
PotatoOverdose wrote:IMO the whole "move to a subforum" has gotten a little over-zealous.
From where I'm standing, the posting of threads in the wrong subforum has gotten a little over-zealous.
PotatoOverdose wrote:
As for the eve-o forums, the answer is pretty simple. If I was to start a topic about interceptors or the Nestor, for example, it would get moved to ships & modules or F&I. That's all well and good, but in GD it would reach a wider audience. People that don't normally visit Ships & Modules or F&I might have something to contribute, something that they wouldn't do if I post it to a forum with a narrower audience.
This goes both ways, though. The people who browse specific forums are more likely to care and be knowledgeable about the subject than people in GD are, so you end up with less useless fluff and more constructive discussion (and fewer reasons for us forum mods to even exist). The key is finding the balance somewhere between "too few voices, it's dead in here" (like certain subforums) and "this cacophony gives me a headache" (like GD). I don't know where that balance is, but it's certainly worth thinking about and discussing. I'll even poke some CCP dudes for you guys and let them know how people would like to improve the forums for everyone.
stoicfaux wrote:I have to ask, without GD, which sub-forum would the Jita Riots go in?
Can't find a good place for it, which brings up another point: the Eve forums lack certain subforums, and others are just awkward. Some ideas:
- In-game Events Discussion (New, Jita riots go here)
- In-game Events & Gatherings -> In-game Event Planning (rename and restrict; it's a little bit of a mess right now)
- Community Billboard (new, for ad-type stuff not suitable for In-game Event Planning or the market subforums)
- My EVE -> Fan Media Board
- Features & Ideas Discussion -> New Features Discussion (for entirely new stuff)
- (Graphics/Gameplay/Technical/Localization) Issues and Improvements (4 new subforums for iterative feedback and ideas)
That's a start anyway. Still, the forums do benefit from a "front page", and I don't know how that can be populated without GD.
Herzog Wolfhammer wrote:Is it linked to Tuxford's button? 
No, because I definitely surely of course do not have such a script written at all and never will. 
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1124
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Posted - 2014.02.06 01:10:00 -
[5] - Quote
Messoroz wrote:I personally think its the n-¦zis' moderating the forum, aka the ISD that make the forums inactive.
Want to post a thread about something? Locked, duplicate thread, go find it yourself 40 pages back in a different forum.
Want to post a thread criticizing CCP? Locked, stop trolling bro, our game can''t be bad.
They even censor the word n-¦zis normally.
Believe it or not, we do not go dumpster diving for old threads to redirect to. I myself almost never have to search for the original thread, as it is still very much alive and active.
So far as criticism... a lot of people have a lot of trouble with the concept of constructive criticism, which is welcome, and ranting, trolling, or otherwise being so unbridledly mad as to preclude any productive discussion, all of which are against forum rules. This applies to any topic where someone is expressing a negative opinion, not just in criticism of CCP. An example of good constructive criticism is the OP of this thread. You can find bad examples in some of the threads I locked today. Even the forum rules state it:
Quote:22. Post constructively.
Negative feedback can be very useful to further improve EVE Online provided that it is presented in a civil and factual manner. All users are encouraged to honestly express their feelings regarding EVE Online and how it can be improved. Posts that are non-constructive, insulting or in breach of the rules will be deleted regardless of how valid the ideas behind them may be. Users are also reminded that posting with a lack of content also constitutes non-constructive posting.
That said, if you have any issues with how moderation is being performed, I encourage you to file a support ticket about it.
Anyway, discussing moderation is prohibited, but I'm not supposed to moderate threads I'm actively involved in, so this little snippet will be around until another ISD or CCP prunes it. I suggest getting back on topic of improving the forums and forum participation anyway, though.
Ed: People need to decide if we're *****, thought-police, communist censors, or whatever else already. I need to know what to put on my business cards, so hurry up!  Ed2: Funny, it got censored there. I may have a bug to hunt down and report.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1125
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Posted - 2014.02.06 01:38:00 -
[6] - Quote
Trying to not kill discussion is why we've been making an effort to leave behind "[Moved] etc etc" threads redirecting to the new location. I agree that leaving discussions as they are may be good sometimes, but that's a judgment call that can introduce the dreaded ISD bias~~, so it's better all around as a moderator to (apparently draconically) apply rules to everything equally.
Again, if a way moderation is being done bothers you, please please please report it via a support ticket. CCP set the rules and tone, and it's better to let them be aware of a problem rather than give grief to a regular ISD (and getting subsequently moderated because discussion of moderation is against the rules, resulting in being thoroughly ignored).
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1131
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Posted - 2014.02.06 15:12:00 -
[7] - Quote
PotatoOverdose wrote:Let's be honest for a moment. The guy that convinces his marks to rub mayonnaise and miracle whip all over themselves so that he gets pictures to spread around for e-fame is not the best candidate for a moderator position.
That being said, I wouldn't mind seeing someone like Mynna in an ISD position. It's not so much about where you're from in game as it is about your actions, I think.
I'm not entirely sure what the rules for recruitment are, but if ISD Eshtir thinks someone is not qualified, that's a pretty good indication of crossing a line. Still, the line is definitely not "you must have a completely spotless record and always been a model citizen of Eve". I should know. At any rate, ISDs do not come under the same super-tight restrictions on gameplay with their main characters that CCP employees do.
So far as "diversity"... I can't really say much to that since we are anonymous even to each other, and only ever discuss our in-game origins in vague terms to give the rules a wide berth. Presumably someone like ISD Eshtir or CCP Falcon would know more about that. I certainly hope the membership is diverse! However I believe mynnna is ineligible due to the current involvement with the CSM.
Hir Miriel wrote:
Some of the reasons are players competing for an ISD job or competing against old foes from in the game.
What? Sorry, but that's not a thing.
Muestereate wrote:I liked that idea about deleting general discussion. ISD certainly seems to have it in its cross-hairs So I guess CCP does also.
Nah, that's just me for now, and I'm weird. I have no idea if other ISD or CCP like the idea.
Anyway, lots of good feedback (more than I could hope to individually respond to)! I will definitely stick around and bring this thread up with people who can actually effect change! Thanks!
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1132
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Posted - 2014.02.06 15:41:00 -
[8] - Quote
Proletariat Tingtango wrote:Personal opinions on the dire status of this forum include volunteer moderation (ISD should be a paying job so that they actually weigh their actions versus a paycheck, which is a better incentive than... "can I find an excuse to lock this thread or send it to a forum nobody reads?"
Believe it or not, it is much easier to click the "Resolve report" button and not moderate an issue that someone reported than to go in and spend time reading stuff and making a decision about what to do. If there is any "finding excuses" involved in forum moderation, it's finding excuses to not touch a thread. Other than that, we do what we do because we genuinely believe that enforcing the forum rules in that way will result in a better experience.
The forum used to be moderated by employees only, but there were simply not enough of them, and they were not here around the clock, leading to "Mods are asleep, post ponies!" The only solution to that would be for CCP to outsource forum moderation to some call center type thing and... do you really want people who know nothing of Eve moderating the forum?
For now at any rate you're stuck with us 
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1138
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Posted - 2014.02.06 16:00:00 -
[9] - Quote
Malcolm Shinhwa wrote:Also, I'm not sure how you guys are getting away with discussing moderation.
I'm not supposed to moderate a thing I'm actively involved in, and trying to get someone else's attention on this thread has gone poorly so far. I'll try semaphores and signal fires next.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD Ezwal
ISD Community Communications Liaisons
851
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Posted - 2014.02.06 22:36:00 -
[10] - Quote
Locked so the cleaning crew has some room to move. Thread will be reopened in a short wile.
ISD Ezwal
Commander
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD LackOfFaith
ISD Community Communications Liaisons
1147
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Posted - 2014.02.07 20:46:00 -
[11] - Quote
Herzog Wolfhammer wrote:I keep expecting this thread to get moved just to prove it's own point.
Thread moved to Jita Park Speakers Corner.
... Wait, what?
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1148
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Posted - 2014.02.07 21:02:00 -
[12] - Quote
I have removed some trolling / personal attack posts. I strongly suggest not going there, particularly in a thread that is in the spotlight for CCL.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1148
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Posted - 2014.02.07 21:07:00 -
[13] - Quote
Unsuccessful At Everything wrote:ISD LackOfFaith wrote:I have removed some trolling / personal attack posts. I strongly suggest not going there, particularly in a thread that is in the spotlight for CCL. Wait..... I thought you said you couldn't moderate in a thread you were actively involved in....
I received instructions indicating the opposite for flagrant rule-breaking, especially if other mods are not around or otherwise unavailable.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1148
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Posted - 2014.02.07 21:17:00 -
[14] - Quote
Removed more personal attacks and subsequent quoting posts. Can we keep it civil please?
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1148
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Posted - 2014.02.07 21:37:00 -
[15] - Quote
Unsuccessful At Everything wrote:ISD LackOfFaith wrote:I received instructions indicating the opposite for flagrant rule-breaking, especially if other mods are not around or otherwise unavailable. Good to know. Does that mean we get to hear more from you in the future beyond the L word for "reasons"?
We (CCL) do try to participate in discussions where we can maintain neutrality either via cold hard facts, basic advice, or other non-opinionated stuff. It keeps us from going nuts, and helps reduce the perception that we're unfeeling power-hungry mega-nerds who hate fun.
Doing it is actually part of the CCL duties, which can be paraphrased as "oversee and communicate with the (primarily forum) Eve community on behalf of the CCP Community Team". Moderation is only part of that, but too often is the only thing we have time for. 
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1149
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Posted - 2014.02.07 22:21:00 -
[16] - Quote
[quote=Muestereate]Can anybody summarize the thread so far?/quote]
Oh come on, it's only 6 pages. Here:
- ISD are terrible
- Too many trolls
- Too many bittervets or generally toxic people
- ISD are truly quite awful
- Too hard to find info / find the right place to post, so GD becomes a crucible of anything and everything
- Possible solution: Remove GD?
- Possible solution: Restructure subforums? Make them more prominent?
- There's a bad duality between "lots of exposure but lots of bad content in GD" and "little exposure and little but good content in specific subforums" and enforcing subforums is a touchy topic
- Disallowing NPC corp alts in CAOD is bad
- CCP need to post and be involved more
- ISD are just plain bad, biased, and everything else
- Eve forums are bad because eve players are bad
- Software behind Eve forums is awful and bug-ridden
- Forums are bad because some people don't like living up to their words (NPC corp alts), and there's weirdness going on with the demographics of the forum
- ISD are pretty much the worst thing ever
- Forums are bad because constructive criticism is hard
- Moderators should be paid employees instead of volunteers
- More discussion of removing GD or restructuring the forum
- ISD Ezwal (member of the incorrigibly horrible ISD) cleaned things up, including a good bit of discussion of moderation
- Some talk about despicable ISD
- Muestereate makes an appearance
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD Eshtir
ISD Community Communications Liaisons
554
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Posted - 2014.02.08 08:40:00 -
[17] - Quote
La Nariz wrote:Andski wrote:La Nariz wrote:I think part of the problem is this post: https://forums.eveonline.com/default.aspx?g=posts&m=3887799#post3887799The head guy recruiting for ISD has bias in his recruitment process. EVE allows for a variety of gameplay yet prevents a group of people from taking part in forum moderation. That biases the moderation and is hampering the forum use. That bias doesn't make sense either because there are most certainly rules preventing people from going nuts with the minute power awarded to moderators. I think if that bias were removed and the "bad guys" of EVE were given a voice in moderation it'd be a better forum. However that doesn't mean EVE-O has to become a horrible abomination like kugu. While his post was probably worded poorly, I don't imagine that ISD have any particular bias against people who engage in scamming. But that doesn't mean that beancounter jaynara or w/e has any business near the forum mod buttons. I don't mean that guy should be on the team just that they shouldn't discriminate against people who decide to do morally ambiguous professions like scamming. If it was a bad post it'd be nice if the ISD would let us know they don't discriminate based on that. I'm going to take this as a tentative "we don't do that" but, it would still be nice for the head recruiting guy to let us know. ISD LackofFaith wrote:I'm not entirely sure what the rules for recruitment are, but if ISD Eshtir thinks someone is not qualified, that's a pretty good indication of crossing a line. Still, the line is definitely not "you must have a completely spotless record and always been a model citizen of Eve". I should know. At any rate, ISDs do not come under the same super-tight restrictions on gameplay with their main characters that CCP employees do.
Hi,
im not the "head recruiting guy" as you claim it. I am just in charge of making the team run and do its job.
Recruiting new members into ISD is a very time consuming process, but i will try and shed some light into the process for you. We all love clarity, dont we?
- Applicant fills out webform
- Application is read by the team leads (VA and captains)
- The team leads discuss pro and cons of the application and the applicant based on the application and forum participation
- Application gets either denied or approved (via e-mail)
- If application is approved, we invite the applicant to an interview on IRC
- After the interview is finished, the team leads discuss the interview
- If the outcome of the interview is positive, we request a background check for you. This is done by the GM team.
- If the BGC is positive you will receive an invite to join the team and your training will begin once CCP receives the legal documents you have to sign.
The legal documents you have to sign are a NDA and a Terms of Playing form. There wont be details on what these documents state, sorry.
Also, being in ISD is not as easy as most people think. You have to follow a very strict rule set. The rule set that is common for all ISD departments is the ISD Bible. It states what ISD means, what purpose it has and the strict rules we have to follow and what happens if we dont follow it.
But there is more, and i can only speak for my team, there are even more rules to follow when you are a member of CCL. These are to prevent bias within moderation and have been developed with CCP Navigator as we created this team.
It contains rules like "Do not moderate a thread/post of a thread you are involved with as a player" and many many more.
My response to Erotica1 is not everyones taste, i get that. But once you are a member of CCL, you cant just go on the forums and troll or break other forum rules with your player character. I hope that makes it more understandable for you.
We dont want to be the bad moderators beating you with a chain of iron locks. But we have to use the tools that we are provided with, to keep the forum a place for information and constructive discussion.
You see us also taking part in your discussions, like LackOfFaith and Ezwal did. Yep they even wrote a long e-mail to CCP, making them aware of the good discussion that happens here.
ISD's consists of members of the big alliances, small corporations or the lone wolf. Industrial, PVE, PVP, RP etc. we have them all and we work together.
So, everyone is welcome to apply to ISD. If they make it into ISD is not up to me, but involves more factors. Everyone has the chance to get in and do good for the community.
So here you have it, there is no bias in the moderation process.
ISD Eshtir
Vice Admiral
Community Communication Liaisons
Interstellar Services Department
@ISD_Eshtir | @ISD_CCL |
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ISD Ezwal
ISD Community Communications Liaisons
876
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Posted - 2014.02.08 21:32:00 -
[18] - Quote
Subtle hint.....
ISD Ezwal
Commander
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD LackOfFaith
ISD Community Communications Liaisons
1174
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Posted - 2014.02.10 22:56:00 -
[19] - Quote
Shiloh Templeton wrote:Holy cow, it's a good thing you're not the recruiter! Is there anything good about the job???
I do believe Eshtir was detailing restrictions in place so people are aware we are not unchecked despots being fed grapes while discussing what threads we shall lock today. It might be a volunteer job but it is a job, not playtime, and that comes with its set own of rules and stuff.
There are good things about it though:
- Someone is trolling your favorite forum? No need to report and wait for an ISD, just take care of it yourself.
- Staying in touch and chitchat with notable CCP figures, like CCP Phantom and CCP Falcon.
- Being taken more seriously when you post advice and facts (e.g. "go file a support ticket"). This of course comes with the limitation that opinionated stuff is not allowed.
- Working witha cool bunch of volunteers both inside CCL and in ISD in general.
- Small fun perks, like my eye and arm.
- Participating in various privileged events and meetings, some public like the ISD visits to newbie systems this new year, some less public.
- The satisfaction of directly contributing to making Eve better.
- Being in a super secret club is a reward in and of itself!
There's more stuff, but I'll stop rambling here. Suffice it to say, I don't know any ISD who regrets doing what they do, though some might want back the sanity that has been chipped away over time.
Ed: and yes, Eshtir is not the "head recruiting guy" so much as the "head guy" or Vice Admiral. My bad.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1175
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Posted - 2014.02.11 15:04:00 -
[20] - Quote
Benny Ohu wrote:i don't know if ccp/isd is assuming good intent or something but this is why the forums are toxic - nothing is done about obvious, repeat offenders
There's a gap between what people believe ISD know/can do, and what we actually know/can do. We cannot ban, mute or warn posters, no matter how awfully the rules are being broken. The only ones who can do that are the CCP Community Team (and some other CCPers). They only do that if their own review of the situation results in a conclusion that the ban is deserved.
Because most of the moderation is done by us ISD instead of CCP, it falls to us to bring problem posters to CCP's attention. The issue comes in at the point where we cannot reliably know someone is being problematic unless we have to moderate that one person over and over. All the "we"s are misleading though -- there is no central system to know how much trouble anyone has caused. At best, that is accomplished by talking to each other.
Suppose a troll opens a troll thread, and it gets closed by me. Then he opens another one, and it gets closed by Ezwal. He continues opening threads which get successively closed by Dorrim, Tyrozan, and Flidais. From an all-encompassing viewpoint, he is clearly problematic and needs to be brought to CCP's attention. However, since each ISD only saw him once, we might all just pass him off as "eh, someone who was just having a spot of fun, whatever". It's just a matter of too much going on. Past a certain point, only the super flagrant stuff we individually notice stands out, while the rest is just white noise.
We do not assume good intent, but we don't assume bad intent either. If you think something is being overlooked and there's more to the issue than appears from just the post, please report it and mention relevant details.
Oh, and please don't put forum links in reports. The report system cuts off the rest of the report after "default.aspx?" for some reason. If you must mention a link, please pass it through a shortener like http://bit.ly . Thanks!
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1175
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Posted - 2014.02.11 15:36:00 -
[21] - Quote
La Nariz wrote:So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.
The wishlist for moderation tools is pretty long, but low priority. In the meantime, we manage with what we've got, and with what info our awesome forum users can help with.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1177
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Posted - 2014.02.11 16:40:00 -
[22] - Quote
Angelica Dreamstar wrote:ISD LackOfFaith wrote:La Nariz wrote:So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing. The wishlist for moderation tools is pretty long, but low priority. In the meantime, we manage with what we've got, and with what info our awesome forum users can help with. Sorry but a simple short memo everybody can read... or a report about specific activity like 'Infinite Ziona crapped into a thread again' and a note about the offenses .... that's not really hard. Don't you people have a mailing list for this? This is basic stuff and nothing CCP needs to put effort into.
I believe you're underestimating the amount of these mails that would be flying about if we were to do this.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1179
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Posted - 2014.02.11 16:56:00 -
[23] - Quote
Notorious Fellon wrote:Said mails/posts would prevent future incidents.
From repeat offenders, sure, but from what I've seen there's always new people who need to be prodded about the rules. They often do not break them again after being reprimanded. So... either some people are recycling alts to troll more effectively (does anyone actually spend that much effort?), or the mails would be inefficient long-term.
This has given me an idea of something I need to try, though.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1180
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Posted - 2014.02.11 17:11:00 -
[24] - Quote
Kaarous Aldurald wrote:Quote:it falls to us to bring problem posters to CCP's attention. The issue comes in at the point where we cannot reliably know someone is being problematic unless we have to moderate that one person over and over. So... correct me if I am wrong here, but what I am seeing is "never not report".
So long as you're reporting actual rulebreaking, yes, never not report. Abusing the report system with false reports has itsn own penalties.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1181
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Posted - 2014.02.11 17:19:00 -
[25] - Quote
Kaarous Aldurald wrote:One would find oneself concerned about EVE-O's notorious grey areas, in such a case?
It would be great if we could give feedback on reports of the kind "no, that's not an offense, leave it be," but that's not a feature that exists. I wouldn't worry about it too much. I've only seen a couple of people ever get in trouble for their reports, and it was not a case of "gray area" but rather clear abuse. After all, it's the ISD's job to discern gray cases. Making us do our jobs is just... well... expected.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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ISD LackOfFaith
ISD Community Communications Liaisons
1201
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Posted - 2014.02.12 18:38:00 -
[26] - Quote
Discussion of specific instances of moderation is still not allowed, and I have removed a couple posts to that effect.
ISD LackOfFaith
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISD_LackOfFaith on Twitter |
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