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Author	Thread Statistics \| Show CCP posts - 17 post(s)
BlackKnight	Posted - 2006.05.17 18:43:00 - [61] WTH is going in here? I just suffered a major CTD, that not only shut me down, but when I was FINALLY able to get back on it: 1) Reset all my graphics settings 2) Wiped out all of my saved profiles in my overview 3) Wiped out all of my folders for my bookmarkd 4) Wiped out all of my saved channels that I normally enter automatically when loggin into the ga
George Petsch	Posted - 2006.05.17 18:45:00 - [62] Edited by: George Petsch on 17/05/2006 18:46:28 Originally by: FireFoxx80 You're not using Visual Studio 2005 that came free with it are you? ... That "free" Version is the only sane way to administer a SQL 2005 server because the admin tool just became a plugin for VS 2005... say goodbye to enterprise manager Besides that, I think putting the server in 90 mode is daring, something i like . Edit: cleaned up tag mess
Banana Torres	Posted - 2006.05.17 19:57:00 - [63] I'm glad that there was a server problem, I was thinking I was going mad. I bought 5000 small anti-matter. Couldn't find them, think that I must have bought them in a different station, so buy them again. This time double checking that it was the right station. Still not there. Hay, I'm down 10000 rounds. GMs, If you want to stick them in the nearest piwat that would be fine by me.
Ramez Baltar	Posted - 2006.05.17 20:10:00 - [64] I don't know if this problem is related to the recent problem or my internet connection, but chat just hasn't been working for me.
FireFoxx80	Posted - 2006.05.17 20:41:00 - [65] Yeah, work here is generally migrating to VS2005 due to SQL2005 and IIS6.0 on Windows2003. So prt of my job is migrating loads of legacy stuff over to .NET (I am one of 2 people in a 6-person web team who knows .NET, whilst about 3 other developers over on the information systems side know it)
Miss Overlord	Posted - 2006.05.17 21:15:00 - [66] mmmm well on average 8 ctds per 12 hour period since the last database hardware update this is going on for a lot of peeps much more than CCP realises - only now did it rear its ugly head hopefully will be fixed soon
Kharak'khan	Posted - 2006.05.17 21:54:00 - [67] Right im glad we had this Uber Cluster Hardware recently and Glad of the Uber Database Hardware, But its a shame that you have made the game stodgy to play, slow with added crashes just for fun and discoes! Do you have trained IT tech guys at CCP or are you relying on some lone Nedrie to sort out the problems. Sort this out guys before i lose a ship to lag and then have to wait 15 days for a reply from the petitions people. Hardware is expensive! But dont bull**** us you rake it in from people like me who are addicts to eve. DO your job better or get the old hamster on a tread mill back in to run the server. If i ran my webshop like this i would have no customers ever. awaits the pro eve carebear movements flame of how uber ccp are
Kharak'khan	Posted - 2006.05.17 22:10:00 - [68] Guess no one likes the truth of the matter!
Drunken Claptrap	Posted - 2006.05.17 22:32:00 - [69] G-95 and ROIR are currently unusable in the north. Draft Beer Not People
Miss Overlord	Posted - 2006.05.18 00:00:00 - [70] the usual suspect systems are lagged to death.
Nelson Vandermark	Posted - 2006.05.18 00:57:00 - [71] Originally by: Valar Ok, we haven't found the cause for the deadlock yet, however, a new feature in SQL server 2005 might make the lock that caused this issue to be unnecessary and if that change passes testing, it will be deployed with the next patch or as a hotfix. Valar, Have you guys discussed the removal of redundant records from the databases? -

Valar	Posted - 2006.05.18 01:19:00 - [72] Originally by: Nelson Vandermark Originally by: Valar Ok, we haven't found the cause for the deadlock yet, however, a new feature in SQL server 2005 might make the lock that caused this issue to be unnecessary and if that change passes testing, it will be deployed with the next patch or as a hotfix. Valar, Have you guys discussed the removal of redundant records from the databases? We are constantly deleting trashed items, old logs and other stuff thats not being used anymore. Without doing that we would make the itemID integer column explode and the database size would increase very fast. ------ Valar Database admin - Server operations team CCP Games How to write a good bugreport

Luigi Thirty	Posted - 2006.05.18 01:53:00 - [73] Originally by: Valar We are constantly deleting trashed items, old logs and other stuff thats not being used anymore. Without doing that we would make the itemID integer column explode and the database size would increase very fast. Just something I'm curious about. How high is the itemID value right now? Millions?

Valar	Posted - 2006.05.18 02:39:00 - [74] Originally by: Luigi Thirty Originally by: Valar We are constantly deleting trashed items, old logs and other stuff thats not being used anymore. Without doing that we would make the itemID integer column explode and the database size would increase very fast. Just something I'm curious about. How high is the itemID value right now? Millions? We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. ------ Valar Database admin - Server operations team CCP Games How to write a good bugreport

SpaceDrake Storyteller	Posted - 2006.05.18 02:56:00 - [75] Originally by: Valar We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. Can the new servers and hardware push the ItemIDs any higher? -------------- What good are actions if there's no one to tell the tale afterward? Player of the character "Andre Ricard".
Luigi Thirty	Posted - 2006.05.18 03:26:00 - [76] Originally by: SpaceDrake Storyteller Originally by: Valar We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. Can the new servers and hardware push the ItemIDs any higher? 2.1 billion or so is the highest a 32-bit number can be.
Gunther Dwendel	Posted - 2006.05.18 03:42:00 - [77] I thought all hardware and most software was switched out to 64bit just abit ago?
Famine Aligher'ri	Posted - 2006.05.18 04:02:00 - [78] Not that it matters to me but I thought I say something. I don't know if the issues with the database are still occuring but 70% of my killmails just went poof! It doesn't matter to me hehe but yeah thought I say something incase it was indeed related to the issue. --------------- Vile - Recruiting 0.0 Pirates ---------------
turnschuh	Posted - 2006.05.18 04:36:00 - [79] Originally by: Valar Originally by: Luigi Thirty Originally by: Valar We are constantly deleting trashed items, old logs and other stuff thats not being used anymore. Without doing that we would make the itemID integer column explode and the database size would increase very fast. Just something I'm curious about. How high is the itemID value right now? Millions? We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. I dont know mutch about database stuff but do you need to do this manually or is there a script for this? why does the server need to be offline for this? Im sure EVE/TQ server is not the only one having such problems with database, how do other people manage such causes?
ThunderGodThor	Posted - 2006.05.18 04:39:00 - [80] Originally by: Gunther Dwendel I thought all hardware and most software was switched out to 64bit just abit ago? The servers being able to use 64 bit and being ported over to use 64 bit are too diff things.
Caryna	Posted - 2006.05.18 05:12:00 - [81] Originally by: Luigi Thirty Originally by: SpaceDrake Storyteller Originally by: Valar We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. Can the new servers and hardware push the ItemIDs any higher? 2.1 billion or so is the highest a 32-bit number can be. doesn't sql-serv 2005 know the datatype BIGINT - and this is 64-bit ( 2^64 )
Inspiration	Posted - 2006.05.18 05:49:00 - [82] Edited by: Inspiration on 18/05/2006 05:49:56 Alternativly, you can start using negative itemIDs as well :), shame to use onl 31 of the 32 bit available. Depending on how itemIDs are freed / reassigned, the access times of the table might be degraded. Updating statistics with full scan will fix this ofcourse, but that is an expensive procedure and nearly empty pages might still result from that, using extra space and forcing CCP to do a reindex altogether (expensive as you know). I wouldn't be surprised if this table resides on the RAMSAN :). Anyway, nice to see you Devs interact on forums, very much apreciated.
Abominog	Posted - 2006.05.18 05:51:00 - [83] hey no prob I just want to be a jovian like Valar very cool portrait come on make me a jovian please please please please dont make me hold my breath
Kolatha	Posted - 2006.05.18 05:52:00 - [84] Originally by: ThunderGodThor Originally by: Gunther Dwendel I thought all hardware and most software was switched out to 64bit just abit ago? The servers being able to use 64 bit and being ported over to use 64 bit are too diff things. Not to mention having 64 bit in the database is of no real value when the client is still only 32 bit. But on another note: It's rare that a company would actually post that they are having technical difficulties until after the event, but to actually have a member of the Dev team not only post what the problem is but to stick around for a general tech chat is something of a surprise. Kudos to CCP.
Pazigg	Posted - 2006.05.18 06:38:00 - [85] Originally by: Gravecat Originally by: Driverman Eve Online has accounted for more downtimes in my MMO life than every other MMO I play and have played put together. Never played WoW, huh? Hey Gravecat... the reason I'm here is because my WoW server, what was meant to be 'low population' just happened to start sucking the big one for about three months straight. I cancelled my sub, moved to EVE and I have not yet had a single problem during my playtime. This prob, tho, lasted what... 20 mins? The WoW problems take down the ENTIRE forum site for a full day and cause the game to go through cycling restarts that take usually an hour to half a day to get the server back up and running. I think this guy does need to go play WoW for a bit just so he can get a reality check. Kudos to CCP for being so open about the problem.. I'm open to all my customers about my software's problems when they show up and I absolutely love it when other vendors are the same back to me! PS: NO! NOT A SHRUBBERY!!!
Matthew	Posted - 2006.05.18 07:55:00 - [86] Originally by: BlackKnight WTH is going in here? I just suffered a major CTD, that not only shut me down, but when I was FINALLY able to get back on it: 1) Reset all my graphics settings 2) Wiped out all of my saved profiles in my overview 3) Wiped out all of my folders for my bookmarkd 4) Wiped out all of my saved channels that I normally enter automatically when loggin into the ga Everything you describe there are settings stored by your client locally. Specifically, they are the files in the Eve/Cache/Settings folder. If the game crashes (and by this I mean properly crash rather than just lose connection and close itself), then these files can get corrupted, depending on what was happening at the time. When the client sees that the settings file it's trying to load is corrupted, it automatically resets to default values to allow you to get into the game. It is a right pain if it happens, but keeping a "known good" backup of your settings folder, and just copying it back when this happens usually works. I just usually take the oppourtunity to review all my settings, reorganise my BM's (and strip unused ones out to a container) etc. ------- There is no magic Wand of Fixing, and it is not powered by forum whines.
Jim McGregor	Posted - 2006.05.18 08:41:00 - [87] Edited by: Jim McGregor on 18/05/2006 08:44:27 Originally by: Luigi Thirty 2.1 billion or so is the highest a 32-bit number can be. No, the highest possible 32-bit integer is 2^32 (4294967296) actually since its stored as 32 bits in memory. If you want to be able to store negative numbers as well, the highest possible number is 2^31 (2147483648), which is what you said. Geek ftw. --- The Eve Wiki Project
Sombresonge	Posted - 2006.05.18 09:33:00 - [88] Congratulations to CCP Team, I'm a former WoW player, there, lag is the king, you send an item to someone who never receive it or you never receive payback, what else ? uh... a server crash but if you look at forums, all servers work well, and when crashed server go back online, you are happy to notice that, you lost money/items/XP, and rollback is equal to blizzard's response time (I can understand. Each maintenance day (wenesday in europe), servers experience troubles, and when a patch is apply, you'd better to log in the next day, if you want to play... For the moment, I get a trial account, but I will subscribe to eve. PS : Sorry all for my english but this is not my native language, so I make big mistakes .

Valar	Posted - 2006.05.18 10:35:00 - [89] We can't change the itemID column to bigint because that would increase the size of the items table at least 3 times and all its indexes by at least two and we can't use negtive numbers because of how the inventory system is implemented. ------ Valar Database admin - Server operations team CCP Games How to write a good bugreport

Matthew	Posted - 2006.05.18 11:23:00 - [90] Originally by: Valar We have already reached the max value of the itemID, so before we started reusing itemIDs we had around 2.100.000.000 items in the table. At any given time we have at least tens of millions of free itemIDs and many of the daily downtimes are used to delete items from the junkyards to add free itemIDs. Which begs the question of how many itemIDs are currently sitting in the junkyards waiting to be freed up. Or, more importantly (though slightly less certain), how large the playerbase needs to get before all the itemIDs are assigned to active items, the junkyards are empty, and we truly run out of itemIDs. I'm sure you have a contingency plan for if and when that happens though ------- There is no magic Wand of Fixing, and it is not powered by forum whines.

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