EVE Search - Announcement:EVE Online: Rubicon 1.4 Mac Issues and Feedback Thread

All Channels

Macintosh

Announcement:EVE Online: Rubicon 1.4 Mac Issues and Feedback Thread

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Author	Thread Statistics \| Show CCP posts - 13 post(s)

CCP Gargant C C P C C P Alliance 816	Posted - 2014.04.28 11:26:00 - [1] - Quote EVE Online: Rubicon 1.4 has been published on April 28th, 2014. This release mainly focuses on a slew of bug fixes and minor tweaks as we approach Fanfest 2014, along with all of the information that will be revealed there! Click here to read the full patch notes. Please use this format for reporting any issues in this thread: Description of problem, the more verbal the better Hardware info (Mac model, GPU, CPU, RAM etc.) OS version Step by step guide to what causes the issue Step by step guide to any workaround that has resolved the issue for you CCP Gargant \| Community Representative \| Tournament Referee


CCP Maxwell C C P C C P Alliance 2	Posted - 2014.04.29 10:23:00 - [2] - Quote We have found a bug which could explain these crashes. It is audio-related, and we hope to have a fix out on TQ asap. It might be worth trying to disable audio until then, as a workaround.


CCP Explorer C C P C C P Alliance 2141	Posted - 2014.04.29 11:26:00 - [3] - Quote We deployed a crash fix in Rubicon 1.4.1 today. Please let us know how it works once you have updated. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @erlendur


CCP Snorlax C C P C C P Alliance 453	Posted - 2014.04.29 15:17:00 - [4] - Quote We are working on this, on it does seem to be specific to Mac OS 10.7.5 with an AMD video card. We do have an inhouse repro for once, but since this only manifests on this very specific setup it might take a while to find a good workaround. We're doing our best to find a fix as soon as possible, but if you can upgrade your Mac OS please do. CCP Snorlax - Software Architect - Team RnB


CCP Maxwell C C P C C P Alliance 7	Posted - 2014.04.29 19:16:00 - [5] - Quote Alexis Antollare wrote: CCP Snorlax wrote: We are working on this, on it does seem to be specific to Mac OS 10.7.5 with an AMD video card. We do have an inhouse repro for once, but since this only manifests on this very specific setup it might take a while to find a good workaround. We're doing our best to find a fix as soon as possible, but if you can upgrade your Mac OS please do. Is this occurring on OSX 10.8.X? I can NOT upgrade to Mavericks without having to invest in new hardware for an audio studio, but I can probably upgrade to mountain Lion. The only repro we have in-house is on the 10.7.5. We have tried on 10.8 without seeing the issue.


CCP Sledgehammer C C P C C P Alliance 85	Posted - 2014.05.01 10:21:00 - [6] - Quote Hi folks, I just tested a fix for these issues and it looks good. It should be with you all after downtime today. I'd really like to hear about how the update checks out from your side, if you could take some time to update this thread with how well it works out I'd really appreciate it! Thank you for your patience! Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 87	Posted - 2014.05.01 11:33:00 - [7] - Quote Daenna Chrysi wrote: yup, works for me, once again I can FLYYYY... also, WTF, I hear theres no Quafe at the fanfest? Awesome! I can't confirm Quafe availability as I haven't been over there yet. Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 87	Posted - 2014.05.01 11:43:00 - [8] - Quote Alexis Antollare wrote: CCP Sledgehammer wrote: Daenna Chrysi wrote: yup, works for me, once again I can FLYYYY... also, WTF, I hear theres no Quafe at the fanfest? Awesome! I can't confirm Quafe availability as I haven't been over there yet. It's working just fine for me as well. Wasn't sure at first as I didn't see a patch download in. But I spawned, warped in, and was able to dock up with no issue. Now I'm autoing around for a little bit just for kicks and grins. It was a pretty small patch. Glad to hear your up and running again! Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Antiquarian C C P C C P Alliance 40	Posted - 2014.05.01 12:57:00 - [9] - Quote We think we've sorted this one particular issue, but are still fielding occasional comments and data on the crash. If you are affected, and bypass the launcher to get into the game, the patch process will likely not succeed before the error occurs. To avoid that happening, use the launcher to patch and then proceed as usual. Sledge would be popping on to say this himself, but he's being fanfested just now.


CCP Sledgehammer C C P C C P Alliance 88	Posted - 2014.05.02 01:48:00 - [10] - Quote Maximus Rebonican wrote: Have successfully re-installed the client with the 5-1 patch and now we are back in space. Toons are rejoicing. For any other game it would have been the deathblow, but with no alternative to EVE out there in scope and general awesomeness, we sometimes must go through agony. I'm glad to hear that you got back to space but I am also really curious about whether you were launching the client via the launcher or a bypass, since you mentioned seeing the login screen. Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Antiquarian C C P C C P Alliance 40	Posted - 2014.05.05 10:20:00 - [11] - Quote Daenna Chrysi wrote: Still getting a crash, when I try to view the ship models through the show info window icon. normal fight works normally so I can play. This was super helpful for narrowing down additional instances that are generating the crash. It's a bit of a trick to isolate what's causing the issue when it happens on some systems and not on others, so the more detail about specific activities and hardware that you all provide, the easier we zero in on the offending code. We should have a more comprehensive fix for this particular issue shortly, and will then tackle the next in this never ending battle for quality. Until then, temporarily avoiding the Show Info 3D Previewer seems prudent.


CCP Sledgehammer C C P C C P Alliance 88	Posted - 2014.05.14 12:00:00 - [12] - Quote Hi folks, We have some extremely pertinent news to share with you over on the test server feedback forum. Please refer to this link for more information. Thanks! Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 92	Posted - 2014.05.16 10:18:00 - [13] - Quote Cyancat wrote: I have problem from this last patch. After the launcher update, i can login n play a bit, but after the client crash, client went dark after im login, only show mouse pointer. And to exit from client, must press cmd-alt-esc Using MacBook 2 GHz Intel Core 2 Duo, 4GB 1333Mhz DDR3 Max OSX 10.6.6 Can I ask what you were doing when you crashed? Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.