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Thread Statistics | Show CCP posts - 20 post(s) |
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ISD Ezwal
ISD Community Communications Liaisons
1327

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Posted - 2014.05.17 00:56:00 -
[1] - Quote
I have taken the liberty of notifying CCP's Community Team and pointing them to this thread. If and/or when it will be replied to, is not for me to say.
But rest assured that in the meantime CCL will keep an eye on this thread. I would also like to urge everybody to keep this discussion civil and on topic. ISD Ezwal Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD LackOfFaith
ISD Community Communications Liaisons
1480

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Posted - 2014.05.17 02:02:00 -
[2] - Quote
La Nariz wrote:[...] the quality of [CAOD] is significantly better than other forums albeit slower.
That's something I never thought I'd see.
I'm not sure how well this idea would work, but it's interesting nonetheless. Also, I feel that I should note that CAOD is not only restricted by only allowing people in player corps to post, but also that those corps have to have 10+ (or so) active accounts in them, or something of the sort. A simple player-corps-only restriction wouldn't do anything than make McTrollAlt in The Scope join the corp McTrollAltDOT and carry on.
Anyway, I'm looking forward to seeing the possible CT (CCP Falcon et al.) response on this. ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3047

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Posted - 2014.05.17 16:12:00 -
[3] - Quote
I think your idea has some interesting possibilities. In particular, I wouldn't mind seeing something such as a requirement to be in an npc corporation to start a thread in the Character Bazaar. However, I must disagree with something such as posts costing isk, as that could be a deterrent to player participation.
As Ezwal said earlier, this thread has been shown to CCP's community Team, so they might get feedback on how to better the forums for everyone. So, keep up the good ideas and good work and something might come of it! ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3048

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Posted - 2014.05.17 20:54:00 -
[4] - Quote
admiral root wrote:ISD Dorrim Barstorlode wrote:In particular, I wouldn't mind seeing something such as a requirement to be in an npc corporation to start a thread in the Character Bazaar. A down side to that is that if you then don't find a buyer you've had to add a couple of extra lines to your employment history for no reason. Maybe that's no big deal, but what if you then try and sell the character a few months later, again without success? Also, the main character on each of my accounts is a corp director. Were I to sell any of them I'd want to be able to make use of their roles until I agreed a sale. To sell a character on the character bazaar, you must first be in an npc corporation. Otherwise, the thread is closed and we tell you why it was closed. If people could only post there with a character already in an npc corporation, it saves a step in the process and cuts down on threads that need to be closed. We don't like closing threads, but it's the rules. ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD LackOfFaith
ISD Community Communications Liaisons
1481

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Posted - 2014.05.18 03:58:00 -
[5] - Quote
Marsha Mallow wrote:~Stuff about Character Bazaar rules and their enforcement~ There is something in the works to completely overhaul character sales. I am being vague because I have no details, but rest assured, the ad-hoc Character Bazaar has its days numbered.
Frostys Virpio wrote: Harsher account wide moderation. Don't probate/ban the toon but do it on the account level. The stupid people will either be gone or have to PLEX more and more account to keep trolling.
The current moderation is bad because the ISD have no efficient tools and the enforcement of the rules is never harsh. Even thread created by CCP in F/I can loose pages after pages of post because people were shitting them up and you still see the same stuff posted over and over again. Why aren't those poster just gone?
@ISDs : To be clear, I am not saying you are not doing your job, I am saying your mandate and powers are not correct for the actual cleaning to happen.
Banning and account-wide actions are completely out of ISD territory. Here is what we as ISD can do:
- Lock/unlock threads
- Edit posts that only partially break the rules
- Delete posts that entirely break the rules
- Delete threads that are so bad even the memory of them has no value (e.g. RMT ads, botting guides)
- Be helpful, spread awareness of the rules, and support constructive discussion
- Contact CCP for everything else
Tools to track repeat offenders are poor/nonexistent, so banning mostly comes from one ISD thinking "huh, I've seen a lot of crap from this one poster" or "wow, that is spectacularly awful on a new level", pointing it out to the CCP Community Team, then the Community Team acting on it as appropriate (and as detailed in the "Reprimand Policy" section of the forum rules).
Basically everything is managed by hand, and the hands are few and working based on very limited information. If you would like to help, please make reports of rule-breaking as detailed as possible. Letting us know via a report that someone is being a recurring problem makes it much more likely someone will look into the problem poster.
Oh, and quick note: URLs in reports are bad. All the text in a report after a "?" is truncated for some reason, so all we ever see is "https://forums.eveonline.com/default.aspx", which is not useful at all. ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD LackOfFaith
ISD Community Communications Liaisons
1481

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Posted - 2014.05.18 08:49:00 -
[6] - Quote
La Nariz wrote:Are there certain things we can do to make the report easier to process? Can't think of anything off the top of my head, sorry. A "help us help you" info page or guide may be a good thing to make though. I'll bring it up with the others. ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD LackOfFaith
ISD Community Communications Liaisons
1487

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Posted - 2014.05.19 15:15:00 -
[7] - Quote
Meytal wrote: Some sort of account-wide "karma" might be useful. This way, as posters on an account accumulate negative karma, they lose forum posting permissions for increasingly longer periods of time. If the ISDs continually edited or deleted my posts, for example, at some point I should automatically lose forum posting permissions for a time without having to involve CCP GMs. If I keep that up, each forum ban would be longer and longer, until eventually I lose permission altogether. On ANY character from that account, new or old. You can sell all the characters you want, the bad karma stays with the account.
Over time, the karma slowly returns to normal as you make worthwhile posts that are not removed and that the community feels are worthwhile. Though some limit needs to be put in place, so your closest 10,000 friends can't rocket you back up to angelic karma ratings with a single post.
This would solve the issue with the throwaway NPC alt troll poster, this would solve the issue with the untouchable non-NPC troll poster, and would actually be useful. This removes the so-called ":effort: wall" that the OP likes to spew about, and enacts real, meaningful consequences to posting garbage on the forums.
Then, forum posting would have forum consequences and those consequences would be equal for all, not just the largest entities in the game who can enforce their will at any time they desire.
If you would like to detail this in its own thread, I think it may have merit to discuss as a standalone idea. Something to keep in mind, though, is this change would involve a non-trivial code change to the forums, which I am not sure can/will happen anytime soon.
ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD LackOfFaith
ISD Community Communications Liaisons
1489

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Posted - 2014.05.19 16:12:00 -
[8] - Quote
hmskrecik wrote:Maybe you want to take a look at moderation and metamoderation as implemented on slashdot.org site. Probably is not perfect but seems to be working so far. That's an even more non-trivial change to the system, considering Slashdot uses a nested comment system, not a linear thread system like the Eve Forums do.. Also, posters on the Eve Forums have personal agendas which may (will) shine through, especially since Eve players actually have stuff to gain/lose partly based on what goes on in the forum. So, it might work, or it might not, but it's hard to code regardless. ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3052

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Posted - 2014.05.20 18:15:00 -
[9] - Quote
afkalt wrote:La Nariz wrote:afkalt wrote:
No, it's not.
You missed my point.
If we got rid of trolling (let's say by empowering ISD), what point does this serve? It's a sledgehammer to crack a nut, throwing the baby out the the bathwater - pick your cliche.
There are means to mitigate trolls and people posting crap that do not remove the valuable uses for masked posting.
Yes that post answered the question you asked "what benefit would it bring" if you were trying to ask a different question you need to be more careful of the wording. The benefit it brings is that it increases forum quality. Why should you be entitled to masked posting with zero effort in the first place? I know I have to work to keep my cover during awoxing, thefts and ganks. Why should you be given free zero effort masked posting? Why wouldn't this improve forum quality? Also where is your alternative suggestion that will improve forum quality? You've basically just said "its bad I don't like it." I've done no such thing - I've provided examples of why it is a bad move. I have said that the fundamental issue is trolling and THAT can be addressed through other means. Here is another one - a half dozen players rolling as mercs can't advertise. Some of the best advice in mission and complexes comes from NPC members - I get you're not going to care about this forum, but it would be a crying shame to kill that resource. As to how to stop trolling: give ISD teeth. Job done. So, one more time, if we empower ISD why would the standard NOT rise without taking away all the good stuff this provides? How would you empower ISD? What sort of abilities could you foresee us having while making sure we aren't heavy handed with our moderation? ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3054

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Posted - 2014.05.20 18:31:00 -
[10] - Quote
La Nariz wrote:ISD Dorrim Barstorlode wrote: How would you empower ISD? What sort of abilities could you foresee us having while making sure we aren't heavy handed with our moderation?
You didn't ask me but I can give you some ideas: -24 hour gag powers which after so many are collected is automatically referred to community managers to decide if it merits punishment. This has to be based on some sort of evidence leading me to my next idea. -A notes system that is CCP wide so you can keep track of repeat offenders more easily. Ideas for that sort of thing are great. Especially since you're in the right forum for that sort of thing.  ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Tyrozan
ISD Community Communications Liaisons
387

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Posted - 2014.05.20 20:35:00 -
[11] - Quote
The report function is a tool that can be used by the individual poster that allows a degree of self-policing. As a member of ISD/CCL I am fully in favor of individuals using the report function when they feel another poster has broken the rules.
However, there are also those who attempt to use the report function for their own gain. There are times that the report breaks more rules than the reported post.
What would be your thoughts on the addition of a forum rule that prohibited the misuse of the reporting function and allowed for sanctions, of some type, against the reporter?
I have deliberately left the question vague, since the definition of the term "misuse" and related issues would have to be defined, along with other issues. I ask simply concerning the concept of such a rule.
ISD Tyrozan Captain Community Communication Liaisons (CCLs) Interstellar Services Department @ISDTyrozan | @ISD_CCL |
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ISD Tyrozan
ISD Community Communications Liaisons
389

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Posted - 2014.05.20 22:54:00 -
[12] - Quote
Marsha Mallow wrote:ISD Tyrozan wrote:The report function is a tool that can be used by the individual poster that allows a degree of self-policing. As a member of ISD/CCL I am fully in favor of individuals using the report function when they feel another poster has broken the rules.
However, there are also those who attempt to use the report function for their own gain. There are times that the report breaks more rules than the reported post.
What would be your thoughts on the addition of a forum rule that prohibited the misuse of the reporting function and allowed for sanctions, of some type, against the reporter?
I have deliberately left the question vague, since the definition of the term "misuse" and related issues would have to be defined, along with other issues. I ask simply concerning the concept of such a rule.
To respond to this, apologies if it's causing pointless workload. LoF recommended reporting people earlier on (and more detailed reports for repeat offenders), and yes it is tricky to do without being biased. If people are genuinely abusing the report function they should be reprimanded, or informed the reports are unhelpful. Having said that some people are already engaged in a sustained reportage campaign. Not sure I agree they are entirely helpful - and I'm not sure how to be myself - particularly as it appears to be a function which can be weaponised as per comments in the last couple of days from a few. I do expect the mods to be able to spot the difference between certain types of reports. Really not sure where to go from here, re these really obvious trolls. If I report them as requested to try to alert people, like anything else, I'd expect to receive a warning if I abuse the system for gain. If you want to promote a forum where people can chat, moderate us where needed, reward us for constructive participation, and punish the obvious offenders you need a degree of participation.
By no means am I suggesting that anyone stop using the report function when they see a problem. Reports of that type are actually an assistance and the number of valid reports is a good indication of where problems are occurring.
I don't intend to cause an avalanche of reports, but please use it whenever you see a post that you, meaning the entire player population, find violates a forum rule. You shouldn't feel like you are performing something wrong, that is why the report button is there.
And I must admit that I, personally, want to compliment the majority of the posters in this thread who have stayed calm and constructive while discussing an emotional topic. ISD Tyrozan Captain Community Communication Liaisons (CCLs) Interstellar Services Department @ISDTyrozan | @ISD_CCL |
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ISD LackOfFaith
ISD Community Communications Liaisons
1503

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Posted - 2014.05.21 03:20:00 -
[13] - Quote
ISD Tyrozan wrote:And I must admit that I, personally, want to compliment the majority of the posters in this thread who have stayed calm and constructive while discussing an emotional topic. +1 here.
If you think a post breaches forum rules, report it. Don't worry about reporting too much. So long as they're all good reports, there's never "too much". There is such a thing as "too many false reports", in which case you'd be notified, but so long as you haven't been notified, you're fine.
ISD LackOfFaith Commander Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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ISD Decoy
ISD Community Communications Liaisons
109

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Posted - 2014.06.21 13:31:00 -
[14] - Quote
A few off topic and highly inappropriate posts have been removed.
Quote:2. Be respectful toward others at all times.
3. Ranting is prohibited.
4. Personal attacks are prohibited.
6. Racism and discrimination are prohibited.
7. Use of profanity is prohibited. Please stay on topic and be respectful of others.
Thanks! ISD Decoy Lieutenant Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1601

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Posted - 2014.06.25 22:44:00 -
[15] - Quote
I have removed a rule breaking post and those quoting it.
The Rules: 2. Be respectful toward others at all times.
The purpose of the EVE Online forums is to provide a platform for exchange of ideas, and a venue for the discussion of EVE Online. Occasionally there will be conflicts that arise when people voice opinions. Forum users are expected to be courteous when disagreeing with others.
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated. ISD Ezwal Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1843

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Posted - 2014.07.12 20:34:00 -
[16] - Quote
Thread temporarily locked for some cleaning. ISD Ezwal Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1851

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Posted - 2014.07.13 02:16:00 -
[17] - Quote
Kaarous Aldurald wrote:Please understand that my statement above is a statement of principle. No one can be tempted by power they don't have. Please believe me when I say that I am not seeking more power on top of the (quite powerful) tools we already work with. But you are right in that respect that I can only speak for myself, although I also dare to say I would stick my hand in the fire to vouch for the current CCL team. It's sadly human nature, sometime someone will fall in the trap that power can lead to. ISD Ezwal Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1900

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Posted - 2014.07.16 20:22:00 -
[18] - Quote
Tyberius Franklin wrote:Questions regarding the CAOD comparisons:
When was the change to CAOD posting ability made and have their been any changes to overall forum moderation since that time? Was CAOD considered worse, better or about the same as the rest of the forums at that time prior to the change? CAOD was considered worse. And yes, there have been changes in the way this forum as a whole is moderated in general: In the past three years ISD's CCL division rose to power....
That said, I have also removed some rule breaking posts and those quoting them. As always I let some edge cases stay. Please people, keep it on topic and above all civil!
The Rules: 4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated. 5. Trolling is prohibited.
Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.
ISD Ezwal Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3281

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Posted - 2014.07.23 19:29:00 -
[19] - Quote
Closing the thread for a quick cleanup. ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3285

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Posted - 2014.07.28 20:40:00 -
[20] - Quote
As the arguments are beginning to get circular, and things are getting a bit off topic, I'm going to close this thread, but rest assured I will be taking the ideas from it and passing them up higher so it can get reviewed. Thank you all for the feedback so we can improve the forums! ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
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